Summary: Seeking an experienced Retail Manager to lead retail departments, drive service excellence, empower teams, and deliver outstanding customer experiences at a brand-new Mitre 10 MEGA store. Highlights: 1. Lead retail departments and drive customer service excellence 2. Coach, motivate, and empower teams to deliver epic customer experiences 3. Be part of a brand-new store launch and shape the team and culture We're opening a brand-new Mitre 10 MEGA in Prestons, Christchurch, and we're looking for an experienced Retail Manager to lead our Retail departments and drive service excellence. This is a key leadership role focused on empowering our team, maximising sales, and delivering an outstanding customer experience. This a 42.5 hours per week position and will include a permanent weekend rostered shift. What you'll be doing: * Lead the day-to-day operations of our retail departments * Drive customer service excellence and ensure a seamless shopping experience. * Collaborate with the General Manager and peers to achieve store goals and profitability. * Manage stock, merchandising, promotions, and retail service delivery. * Support recruitment, rostering, and performance management in your zone. * Actively participate in Duty Management and key holding responsibilities. * Coach and develop your team to deliver epic customer experiences. * Ensure compliance with Health & Safety, store policies, and legislative requirements. * Maintain high merchandise presentation standards and operational efficiency. What you'll bring: * Proven leadership experience in a retail environment. * Ability to coach, motivate, and empower teams. * Excellent communication, problem-solving, and organisational abilities. * Understanding of relevant legislation (e.g., Fair Trading Act, Consumer Guarantees Act). * IT competency and familiarity with retail systems. * A passion for home improvement and helping customers with their projects. Why join us? * Be part of a brand-new store launch – shape the team and culture from the ground up. * Join a trusted Kiwi brand with a strong community focus. * Work alongside a passionate and supportive leadership team. * Enjoy opportunities for career growth and development within the Mitre 10 network. Ready to make your mark? Apply now and help us create a store team that's committed to helping Kiwis love where they live, work, and play
Trademe · HR
Trademe · HR
