Description
Summary:
Seeking a Retail Store Manager to drive exceptional customer service and operational success within a family-owned large-format retailer.
Highlights:
1. Work for a leading New Zealand-owned retailer with a fantastic culture
2. Lead, mentor, and develop a high-performing retail team
3. Comprehensive support, training, and ongoing professional development
* Family owned & operated that prides itself on its fantastic culture
* Enjoy a Monday - Friday roster plus rotating weekend
* Earn a great monthly bonus + discounts
The Client:
A well-established large-format retailer dedicated to providing top-quality products across DIY, Trade, and Home sectors. They pride themselves on delivering outstanding service through knowledgeable staff who value their customers and offer expert advice. As a fast-paced, family-owned retailer, they are passionate about people and community engagement. They are seeking a new Retail Store Manager to run their successful Ashburton store!
To be a successful applicant, you must be willing to relocate to Ashburton.
What We Offer:
* Generous Base Salary - discussed on application
* Monthly bonus depending on store and company performance
* Relocation Package offered
* Monday to Friday roster with rotating weekends with other managers
* A stable and supportive team environment focused on family values
* Comprehensive support, training, and ongoing professional development
* Attractive staff purchasing benefits
* Work for a leading New Zealand-owned retailer and be part of a wider network of stores.
The Role:
As Retail Store Manager, you will report directly to the Regional Retail Manager, driving exceptional customer service and ensuring the operational success of our store. Key responsibilities include:
* Overseeing all operational aspects of the retail store with a focus on financial and non-financial performance metrics
* Leading, mentoring, and developing a high-performing retail team
* Implementing effective HR strategies, including recruitment, training, and performance management with the support of the HR Manager.
* Monitoring market trends and competitor activities to maximise market share
* Upholding a culture of continuous improvement in health and safety standards
* Championing excellent customer service and satisfaction
* Ensuring a high level of merchandising, stock and inventory and store presentation are maintained.
You must have:
* Proven senior leadership experience of 5+ years ideally in large-format retail environments OR large teams of 100+
* Demonstrate capability in financial management and operational oversight
* Strong organisational, time management, and commercial acumen
* A passion for delivering exceptional customer service and a genuine passion for retail
* Ability to thrive in a dynamic, fast-paced environment
Contact:
For a confidential discussion, please call Stuart 027 916 1728 or email stuarta@rwr.co.nz
Note:
Applicants must have valid NZ working rights and reside in NZ and are either based in Ashburton or willing to relocate.