Technical Advisor Water Loss

Description

Summary: This role involves critical, hands-on work in reducing water loss through investigations, leak detection, and coordinated repair programs, ensuring efficient water service delivery. Highlights: 1. Play a critical, hands-on role in reducing water loss across the region 2. Help lift repair speed and quality through investigations and triage 3. Ensure timely delivery of repairs and address critical issues first * Help lift repair speed and quality through investigations, on-site triage, and coordinated programme delivery. * Play a critical role in reducing water loss in the region. * Petone based position and work vehicle provided. This is a full-time position of 40 hours per week. The remuneration range for this role is $74,325 to $104,929 (including KiwiSaver), depending on skills and experience. The opportunity Play a critical, hands-on role in reducing the loss of our wai (water) across the region. You'll focus on effectively bundling and scheduling jobs to ensure efficient coverage and timely delivery of repairs. This role requires proactive action - ensuring leak information is identified, recorded, and planned for resolution, while adhering to relevant legislation, bylaws, policies, and procedures. You'll help prioritise urgent leaks, ensuring we address the largest and most critical issues first. Key responsibilities * Operate leak detection, pressure monitoring, and pipe location equipment to investigate and accurately identify leaks * Sample water leaks as required to determine source and confirm seepage into the network * Carry out on-site investigations of customer-reported leaks and enquiries, ensuring accurate work order setup for delivery teams * Bundle and programme jobs effectively to support regional coverage and prioritisation * Escalate and de-escalate triaged leaks to ensure appropriate resourcing and response timeframes * Oversee contractors supporting investigations and carry out audits to ensure accuracy and quality of repairs * Audit delivery crews to ensure repair quality standards are met * Engage and support customers while investigations and resolutions are underway * Support the Water Loss team in allocating work to the right resources in line with the prioritisation framework * Implement Level 1 traffic management or engage approved specialist contractors for more complex requirements About the Team/Service/Location To be successful in this role, you will bring: * A relevant approved technical or trade qualification, Level 4 Reticulation or Level 5 Infrastructure Works qualification, or relevant Civil diploma/degree * Thorough knowledge of water reticulation maintenance and construction standards and practices * Experience in water infrastructure repairs and investigations. * Full New Zealand driver's licence * Strong written and verbal communication skills Benefits Join us as we embark on a transformative journey in the water sector. We are seeking individuals to be part of this change and help shape the future of water services in the wider Wellington region. Your job security is guaranteed, and your expertise will play a vital role in ensuring the delivery of sustainable water services to our communities. Our benefits include: * Flexible working arrangements including up to 2 days working from home * Comprehensive wellbeing programme, including one paid wellbeing day annually * Formal and informal professional development opportunities * 5 weeks annual leave accrual will be available following 2 years of continual service For a full list of our employee benefits click here. About us Wellington Water is the Wellington region's professional water services provider. We are 100 percent council owned and funded by Wellington City, Hutt City, Porirua City, and Upper Hutt City councils, Greater Wellington Regional Council, and South Wairarapa District Council. Our councils own the water infrastructure in the region, and they task us with managing the infrastructure and delivering water services to their communities. Our job is to provide safe and healthy drinking water, collect and treat wastewater, and ensure the stormwater network is well managed. We do this on behalf of our council owners. The value of water (a precious taonga) sits at our organisational heart. Every day our people come to work and strive to deliver services and manage infrastructure in a way that provides the best outcomes for our communities and our environment. Applications close: 24 May 2026 How to apply To view a copy of the position description please copy and paste this link into your browser - https://drive.google.com/file/d/1LN-KlXFs60rRof6jFTfuT2ZQgGh2tMoW/view?usp=sharing To apply for the role, click on the "apply" button or visit the Wellington Water Careers site.