Retail and Admin Assistant

Description

Summary: Seeking a bright, sparky individual with excellent customer service skills for a reliable and interesting Front of House role in a supportive team environment. Highlights: 1. Opportunity to develop and grow into a reliable and interesting job 2. Be part of a tight-knit and supportive team 3. Engage with customers via phone, email, and in-store Do you enjoy helping people? Are you keen to learn new skills? Can you multi task? We’re looking for someone who wants a reliable and interesting job which they can develop and grow into. This job is best suited to someone who is bright, sparky and happy to ask the customer for a sale / booking. The Towbar Express (TBX) Admin team are a tight nit team who support each other. We love keeping our customers and agents happy. We manufacture towbars in Christchurch, which we send around the country. Our fitting teams also install our towbars and a variety of vehicle accessories at our TBX Christchurch, Wellington and Auckland Branches. 'A day in the life' of a person this position: You’ll be first in line to answer the phone when it rings, and you’ll be the person to greet customers who come into our retail store. Using our in-house computer system to reply to customers via email, phone bookings and retail store enquiries. When you’re not helping customers, you will need to support the rest of the team with administration jobs In this role it’s important to have a positive and friendly manner. We are a close team, where we support each other to achieve the best outcome. Description Tasks & Responsibilities: • Front of House Position • Initial Customer Welcome – Meet and Greet • Answer phones and reply to email enquiries • Facilitate bookings, confirmations, payment and any changes or additional details as required • Assist with queries and sales of automotive accessories • Other administrative tasks as requested from time to time Skills Required: • Excellent customer service skills both in person, via phone and email communication • Friendly, personable and easy-going manner • Ability to prioritize between multiple tasks, while operating efficiently and with kindness to customers and team members • A high level of accuracy and attention to detail • Effective written and verbal communication skills, with the confidence to interact with people at all levels in the business • Must have a full driver’s licence IMPORTANT NOTE : • All applications must be via TradeMe, not direct email • All applications MUST have an accompanying covering letter • Potential Candidates must be available for an in person interview at our Sydenham branch. • Must be a NZ Resident.