Description
Summary:
Join as an entry-level Automotive Service Advisor, serving as the key link between customers and technicians in a lively, fast-paced independent workshop.
Highlights:
1. Grow your skills in an independent workshop that values initiative
2. Work in a lively, fast-paced environment with a friendly, professional team
3. Be the key link between customers and technicians, ensuring positive experiences
* Monday to Friday 8am - 5pm (No weekend work)
* Free on-site & on street parking
* Grow your skills in an independent workshop that values initiative
Automotive Service Advisor
Our client is excited to bring on a motivated, customer-focused individual with a real passion for the automotive industry to jump into an entry-level Service advisor role.
You'll be joining a trusted, independent workshop near Auckland Airport, working in a lively, fast-paced environment with a friendly, professional team committed to top-quality workmanship and outstanding customer care - an ideal place to grow your skills and thrive.
About the Role
As the Service Advisor, you'll be the key link between the customers and technicians. You will have at least one (1) year in a customer facing role, great communication skills, a willingness to learn and a genuine interest in vehicles.
Duties in role
* Greeting customers and managing bookings
* Assisting with job estimates and explaining service requirements
* Coordinating workflow with technicians
* Providing updates and maintaining clear communication
* Managing invoicing, payments, and service records
* Ensuring every customer has a positive experience
What You'll Bring
* Experience in automotive customer service (automotive parts experience including parts catalogues an advantage)
* Strong communication - both written and verbal with English language a must
* Ability to multitask in a busy environment
* Strong work ethic & organizational skills
* Full NZ working rights
Benefits
* On-the-job training with remuneration reflecting your experience
* Free on-site & on street parking
* Free services for your own vehicles & family discounts on repairs & parts
How to apply: Click APPLY or contact Anél Viljoen on +64 21 339 238 or anel.v@stellarrecruitment.co.nz for a confidential discussion