Technical Advisor Water Loss

Description

Summary: Play a critical, hands-on role in reducing water loss by identifying, recording, and planning resolutions for leaks, while ensuring timely repairs and adherence to regulations. Highlights: 1. Critical, hands-on role in reducing water loss across the region 2. Engage and support customers during investigations and resolutions 3. Support in allocating work to the right resources based on prioritization This is a full-time position of 40 hours per week The remuneration range for this role is $74,325 to $104,929 (including KiwiSaver), depending on skills and experience. The opportunity Play a critical, hands-on role in reducing the loss of our wai (water) across the region. You'll focus on effectively bundling and scheduling jobs to ensure efficient coverage and timely delivery of repairs. This role requires proactive action - ensuring leak information is identified, recorded, and planned for resolution, while adhering to relevant legislation, bylaws, policies, and procedures. You'll help prioritise urgent leaks, ensuring we address the largest and most critical issues first. Key responsibilities include the following: * Operate leak detection, pressure monitoring, and pipe location equipment to investigate and accurately identify leaks * Sample water leaks as required to determine source and confirm seepage into the network * Carry out on-site investigations of customer-reported leaks and enquiries, ensuring accurate work order setup for delivery teams * Bundle and programme jobs effectively to support regional coverage and prioritisation * Escalate and de-escalate triaged leaks to ensure appropriate resourcing and response timeframes * Oversee contractors supporting investigations and carry out audits to ensure accuracy and quality of repairs * Audit delivery crews to ensure repair quality standards are met * Engage and support customers while investigations and resolutions are underway * Support the Water Loss team in allocating work to the right resources in line with the prioritisation framework * Implement Level 1 traffic management or engage approved specialist contractors for more complex requirements About you To be successful in this role, you will: * A relevant approved technical or trade qualification, Level 4 Reticulation or Level 5 Infrastructure Works qualification, or relevant Civil diploma/degree * Thorough knowledge of water reticulation maintenance and construction standards and practices * Experience in water infrastructure repairs and investigations * Full New Zealand driver's licence * Strong written and verbal communication skills Benefits Join us as we embark on a transformative journey in the water sector. We are seeking individuals to be part of this change and help shape the future of the water services in the wider Wellington region. Your job security is guaranteed, and your expertise will play a vital role in ensuring the delivery of sustainable water services to our communities. Our benefits include: * Flexible working arrangements including up to two days working from home * Comprehensive wellbeing programme, including one paid wellbeing day annually * Formal and informal professional development opportunities * Five weeks annual leave accrual will be available following two years of continual service To view a full list of our employee benefits please copy and paste the URL below into your internet browser's address bar: https://careers.wellingtonwater.co.nz/jobs/7239081-technical-advisor-water-loss About us Wellington Water is the Wellington region's professional water services provider. We are 100 percent council owned and funded by Wellington City, Hutt City, Porirua City, and Upper Hutt City councils, Greater Wellington Regional Council and South Wairarapa District Council. Our councils own the water infrastructure in the region,and they task us to manage the infrastructure and deliver water services to their communities. Our job is to provide safe and healthy drinking water, collect and treat wastewater, and ensure the stormwater network is well managed. We do this on behalf of our council owners. The value of water (a precious taonga) sits at our organisational heart. Every day our people come to work and strive to deliver services and manage infrastructure in a way that provides the best outcomes for our communities and our environment. Applications close: Tuesday, 3 March 2026 How to apply To view a copy of the position description please copy and paste the URL below into your internet browser's address bar: To apply for the role, click on the 'apply' button or visit the Wellington Water Careers site To apply for this role, you must hold the right to work in New Zealand, or be eligible to obtain it For further information, email: JoinUs@wellingtonwater.co.nz Applicants will be required to undergo drug and alcohol testing prior to commencing employment with Wellington Water. You must also be legally entitled to work long-term in New Zealand.