Summary: This role involves leading a team to deliver exceptional service and drive operational performance for a leading plumbing and bathroom solutions brand. Highlights: 1. Genuine and open leadership team + ongoing career development 2. Diverse, inclusive, and culture-driven team 3. Lead, mentor, and develop a high-performing team with coaching * Enjoy work-life balance with a Monday - Friday roster * Great perks = Medical Insurance + Birthday leave + Extra Parental leave/bonus * Genuine and open leadership team + ongoing career development The Brand: Join a leading, proud kiwi-owned brand with over 60 years in business, offering plumbing and bathroom solutions, based in their high-performing flagship store in Christchurch. You'll be part of a diverse, inclusive, and culture-driven team, delivering exceptional service and expert advice to their trades customers in a fast-paced, dynamic environment where quality and performance matter! What's on offer: * $80k - $85k base salary depending on experience * Monday to Friday roster: 8am-5pm + rostered Saturday (every 5 or 6 weeks paid) * Great perks = Medical Insurance + Birthday leave + Extra Parental leave/bonus * Comprehensive support, training, and ongoing professional development and growth * A geniune, down to earth and inclusive company culture The Role: As the Assistant Branch Manager, you'll be the face of the trade department, leading from the front and reporting directly to the Branch Manager. A few key highlights about the role include: * Overseeing and managing a direct team of 5-6 staff, including the trade desk and delivery drivers, as well as leading the wider team of up to 15 staff in the absence of the Branch Manager * Delivering and exceeding day-to-day trade customer expectations, maintaining existing customers, and ensuring you have repeat buisness * Driving operational performance across the store, ensuring both financial and non-financial metrics are met including H&S * Overseeing and monitoring stock and inventory levels * Ensuring you solve customer issues efficiently, which requires urgent deliveries to customers * Leading, mentoring, and developing a high-performing team with coaching * Supporting across HR functions, including recruitment, training, and performance management You must have: * Proven leadership experience of 3+ years within a highly customer-centric environment within trade/plumbing/construction is a bonus, but not essential * Passionate, outgoing, genuine and down-to-earth personality who can drive and motivate others from the front. * Ability to demonstrate capability in financial and operational management * Strong organisational and time management skills * Ability to thrive in a dynamic, fast-paced environment with a solution-focused mindset and think on your feet Please note that all applicants must have: * Full Clean Driver's License * Forklift Licence - (or willing to complete) * Pass a Medical and Drug Test * Applicants must also have valid NZ working rights and reside in NZ Contact: For a confidential discussion, please call Stuart 027 916 1728 or email stuarta@rwr.co.nz
Trademe · HR
Trademe · HR
