Description
Summary:
Join CARTERS Whangamata as a Customer Service Representative in a physical timber yard role, involving order processing, forklift operation, and serving trade customers with exceptional service.
Highlights:
1. Opportunity to join a busy timber yard team.
2. Engage in physical tasks, including forklift operation and manual handling.
3. Provide exceptional customer service to trade customers.
CARTERS Whangamata has an opportunity for a Customer Service Representative to join their busy timber Yard team. This physical role involves picking and packing orders, operating a fork lift to load product onto delivery trucks and serving our valued trade customers in the yard and trade counter including processing sales transactions.The ideal candidate will have strong communication skills and pride themselves on exceptional service and delivery to our customers in a timely, professional, and safe manner. With your high energy and can-do attitude, you can expect to:
- Load and unload building materials either with a forklift or manual handling
- Picking and assembling customer orders.
- Process sales documentation
- Provide exceptional customer service to all customers on and off site.
**About you**
You will be the perfect fit for this role if you are committed to delivering exceptional customer service and have the following skills and qualities: ****
- **Valid FULL New Zealand Driver's Licence**
- **Forklift F Endorsed Licence with OSH Certificate**
- A team player with the right attitude.
- A real people person with a natural talent for building trust and rapport with our customers.
- Basic computer skills
- Proven awareness of health and safety legislation in this industry.
- Physically fit for the occasional heavy lifting and manual handling
- Building industry knowledge is advantageous.
**Advantages of Advancing Your Career with Carters**
In return, we'll make sure you're looked after in a professional, positive, inclusive and supportive working environment that you can be proud of. **We offer:**
- Great hourly rate and guaranteed 40 hours a week
- 7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver.
- Training, development, coaching and promotional opportunities
- Supportive, respectful, fun, collaborative, diverse team
- Buying privileges across all Carters stores
**Apply now to join the CARTERS team!**
Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas).