Summary: Join Techpro Limited as a Mobile Phone Technician, performing high-quality repairs, software troubleshooting, and providing top-tier customer service in a fast-paced environment. Highlights: 1. Diagnose and repair hardware faults, resolve complex software malfunctions. 2. Provide clear, helpful technical advice and assist with accessory sales. 3. Utilize POS for accurate records and stay updated with new tech. **About the role** Are you a tech-savvy repair expert with a passion for helping people stay connected? Techpro Limited is Auckland's one-stop shop for all digital device repair needs, and we're looking for a skilled Mobile Phone Technician to join our growing team. In this full-time, permanent role, you'll be the go-to person for high-quality repairs, software troubleshooting, and providing top-tier service to our valued customers. We pride ourselves on quality, and we want someone who shares that same hunger for excellence. **What you'll be doing** Working in a fast-paced environment, your day-to-day will involve: - Diagnosing and repairing hardware faults, including screens, batteries, and peripheral equipment. - Identifying and resolving complex software malfunctions and installation requirements. - Responding to customer inquiries via phone and email with clear, helpful technical advice. - Keeping up-to-date with new devices and software packages entering the NZ market. - Assisting with the sale of accessories like cases, cables, and tempered glass. - Managing store inventory and safeguarding stock to ensure we have what customers need. - Utilising our point-of-sale system to maintain accurate records and repair status updates. **What you'll bring** We're looking for a technician who hits the ground running. You should have: - At least three years of proven experience in mobile phone repairs OR a minimum Level 5 IT qualification. - Strong technical knowledge of hardware and software requirements across various brands. - A friendly, professional attitude when serving customers and assisting with sales. - Great organisational skills to keep track of repairs and inventory in real-time. - The ability to work independently while being a great team player. **The rewards** - Competitive pay: $30-$35 per hour, depending on your experience. - Career stability: A permanent, full-time position with a reputable local business. - Vibrant environment: Work with the latest tech in the heart of Auckland City. - Support: Join a team that values your expertise and encourages you to grow. **How to apply** If you're ready to take the next step in your technical career with a team that cares about quality, apply via Trade Me.
Trademe · HR
Trademe · HR
