Description
Summary:
Astrolift seeks a hands-on, mechanically minded Service Assistant to support their busy service department, coordinating jobs, managing parts, and learning machine operations.
Highlights:
1. Supportive team and leadership with on-the-job training
2. Fast-paced, varied work where no two days are the same
3. Stable, full-time employment with a trusted NZ business
Service Assistant – Mechanical Aptitude a bonus!
Location: Kamo, Whangārei
Full-time | Monday to Friday | Great team environment
Astrolift is a leading New Zealand provider of materials handling and automation equipment. We’re looking for a hands-on Service Assistant to support our busy service department. If you're mechanically minded, detail-focused, and enjoy working as part of a team, we want to hear from you!
What We’re Looking For:
Strong mechanical aptitude – practical, hands-on person
Excellent attention to detail
Ability to work under pressure and juggle multiple tasks
Great team player with a positive attitude
Basic understanding of electrical concepts (a bonus!)
Good communication skills and willingness to learn
In This Role, You’ll:
Assist with coordinating service jobs and subcontractors
Help arrange new machine installations and commissioning
Respond to customer service enquiries
Load service costs and assist with invoicing
Order machine parts and manage stock
Support service level agreement (SLA) renewals and outreach
Learn how our machines operate and help troubleshoot issues
What You’ll Need:
Full NZ driver’s licence
Secondary school education (some electrical knowledge a plus)
Confidence with basic IT systems
Motivation to learn and grow in a dynamic environment
What We Offer:
Supportive team and leadership
On-the-job training with real development opportunities
Fast-paced, varied work where no two days are the same
Stable, full-time employment with a trusted NZ business