Description
Summary:
This Service Technician role is vital for efficient business operation, focusing on providing knowledgeable customer support through assessing, repairing, and maintaining entrance systems.
Highlights:
1. Assess, repair, and maintain entrance systems
2. Provide proactive recommendations to improve site conditions
3. Work autonomously and offer solutions to customers
* Up to $50 per hour for the right person
* Travel required through Otago & Lower South Island Area
Role Summary :
The Service Technician role is vital for the efficient operation of the business, with a focus on providing knowledgeable support directly to customers. This role can be based in Dunedin or Invercargill.
About the role :
? Assess, repair and maintain entrance systems at the request of the customer and company staff, as part of a scheduled preventative maintenance programme as well as reactive breakdowns.
? Provide proactive recommendations to improve site conditions.
? Provide detailed reports of any and all progress to Service & Project Manager or both in writing (Phone or Tablet) and phone call.
? Ensure all site supplied Health & Safety procedures are followed for every job.
What we require from you :
? An understanding of Industrial Doors and Docking equipment service requirements and
High-Speed Doors installation and service requirements.
? Strong understanding of Installation and Service business.
? Proven technical experience.
? Ability to work autonomously.
? Comfortable working with customers both face to face and over the phone.
? Always thinking outside the box in terms of offering solutions to customers as well as looking
to generate new revenue by selling the company's products and services.
? Demonstrated safety focus with a strong understanding of OHS.
? Excellent communication and numeracy skills both written and verbal.
If this sounds like a job for you, please get in touch today!