Security Officers

Description

Summary: Join a team of reliable and customer-focused Security Officers to support the Auckland rail network, ensuring public safety and providing assistance in a dynamic transport environment. Highlights: 1. Engage with commuters and assist passengers across busy stations 2. Opportunities for career growth and development in security 3. Supportive team environment with focus on wellbeing Security Officers in Auckland- Auckland Rail Network! (Permanent and part time roles available) Kia haumaru ai tātou katoa — keeping everyone safe. At FIRST Security, we're proud to be one of New Zealand's leading security providers, delivering trusted services across the country through our dedicated people. About the Role We're on the lookout for reliable and customer-focused Security Officers to join our team supporting the rail network and train station environments in Auckland. This role is based around platforms and station areas, where you'll be visible to the public, helping keep passengers safe and supported as they travel. You'll be working in a dynamic transport environment, engaging with commuters, assisting at platforms, and maintaining a strong, reassuring presence across busy stations. This is a Permanent Full-time role with rotational shifts across Monday to Sunday, with opportunities to grow and develop your career in security. Duties: * Providing a visible and approachable presence across train stations and platforms * Engaging with passengers, assisting and directing people where needed * Supporting safe movement of crowds during busy travel periods * Responding to incidents or disruptions within station environments * Monitoring platforms and surrounding station areas to ensure safety * Delivering excellent customer service to commuters and the public * Following all rail safety and site procedures at all times Why work with FIRST Security: * Industry-leading training and development opportunities * Work on a high-profile site * Supportive team environment with a strong focus on wellbeing * Flexible rosters * Living wage * Most station locations are based within Auckland CBD * Ongoing welfare checks and a strong health & safety culture * Access to EAP services, including counselling and financial support for you and your family What you'll need: * Be 18 years or older * A clean criminal record * Be flexible and available to work across a range of days and shifts * Strong communication and customer service skills * Ability to remain alert in busy public environments * NZ/Australian citizenship or a valid NZ work visa * A current COA is preferred but not essential — we can help you obtain one Ready to work where no two shifts are the same and help keep the rail network safe and moving? Join a team that values your growth, supports your wellbeing, and helps keep communities safe every day. Apply now and start your journey with FIRST Security! First Security is part of the Wilson Group. If you experience any issues with your application, please get in touch via phone