Operations Manager

Description

Summary: Oversee day-to-day operational performance, drive efficiency, lead and coach teams, build client relationships, and champion safety in a hands-on leadership role. Highlights: 1. Lead and develop a team in a hands-on operational leadership role 2. Drive operational efficiency and ensure high product and service quality 3. Build strong relationships with clients, suppliers, and partners What we do Lumbr supplies fuel-grade wood chips to commercial heat users such as hospitals, rest homes, schools, hotels and businesses. Our clients buy our products as they are cost effective and allow them to become more sustainable by using a fully renewable fuel, grown locally. Over the last 15 years, we have built up a reputation around offering a high-quality fuel that comes with reliable service and innovative support systems. We source logs from a range of forestry companies throughout Otago, season and chip the logs, then screen and deliver the wood chips using our own and others’ trucks. Importantly, we operate high-end plant and equipment and pride ourselves on having the best systems in the market to support an outstanding client experience. Where we are Lumbr operates from three sites:  a large wood fuel processing site, adjacent to State Highway 1 at the southern end of Milton, Otago;  a distribution depot in Cromwell; and  a distribution depot in Dunedin. The role You will oversee the day-to-day operational performance of our wood chip fuel business and wood boiler servicing business. Your focus will be on delivering consistent, high-quality service to customers across the Otago region while ensuring all contractual, operational, and safety standards are met. The role also entails commercial aspects of running the operation, such as growing sales, quoting and identifying efficiency initiatives. This is a hands-on leadership role where you will: • drive operational efficiency, with focus on product and service quality; • lead, coach, and develop our team; • build strong relationships with our clients, suppliers and service partners; • develop initiatives to grow sales; and • champion a strong health and safety culture. You will be responsible for:  managing day-to-day operations to meet clients’ fuel requirements and fuel quality standards;  working collaboratively with staff to help them succeed in their roles;  proactively engaging with new markets to help grow sales;  ensuring plant, equipment and work sites are maintained to a high standard;  maintaining and developing health and safety systems and processes. You will have:  experience in leading teams in either a logistics, contracting or manufacturing environment;  outstanding communication and people skills, to help build strong relationships with staff, clients, suppliers and service partners;  proven skills and understanding of systems to support a safe working environment;  familiarity with web-enabled tools, PC applications and strong computer literacy. It is important that:  you have NZ residency or a valid NZ work visa. What we offer This is a full-time position. Key employment terms include:  competitive base salary;  bonus linked to growing profitable sales;  use of car, laptop and phone. The role reports to the Managing Director. Get started Send your application, including contact details, cover letter, CV and at least two recent references, to info@lumbr.co.nz