Summary: Join SBS Bank's Learning and Development Team as a Training Delivery/Content Creator to design and deliver engaging training materials for a banking transformation journey. Highlights: 1. Making an impact and being part of something meaningful 2. Fostering an inclusive and innovative environment 3. Investing in your development, well-being, and growth **Applications Close: 10/04/2026** With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful purpose that drives us every single day! Right now, we're on an exhilarating transformation journey, reimagining how we can deliver a more modern and secure banking experience that suits how people live today, and in the future. It's an exciting time, and as part of this we're growing our team and investing in new capabilities to help share the future of banking in New Zealand. If you're passionate about making an impact and being part of something meaningful, we'd love to hear from you. At SBS, we truly believe that when people achieve their financial goals, their whānau and communities flourish as a result. **To help us with this, we are searching for a Training Delivery/Content Creator to join our Learning and Development Team, based in Invercargill, on a fixed term basis.** This role is responsible for the end-to-end delivery and content development of training and support materials for SBS transformation programme, across transactional banking products, banking processes and systems, conversation models, and financial advice. Contributes to the development and delivery of Bank strategies, drives innovation, and fosters a vibrant culture and encourages great member outcomes. **What you'll be busy with:** * Co-ordinate end-to-end training delivery logistics, including session scheduling, enrolments, attendance tracking, and post-training follow-up. * Research, design and deliver blended learning solutions internally in respect of products, system, service and sales, personal and professional development training. * Measure outcomes and value of internal training by co-ordinating evaluation methods, analysing results, and providing adjustment recommendations to training based on feedback * Support the development, assessment and reporting of Change Impact Assessments. * Support our wider Change Team with learning needs analysis, engagement and communications. **What you'll bring:** * Advanced proficiency with a variety of software applications, including the Microsoft 360 suite * Strong data analysis and presentation skills, with the ability to research, interpret, and communicate information effectively * Outstanding organisational and planning skills, with a proven ability to meet deadlines and perform under pressure * Relevant banking experience And preferably * Relevant banking industry or tertiary qualification (e.g. NZ Certificate in Financial Services (Level 5, version 2 or 3) as at 31 March 2023) * Tertiary qualification in Adult Education, Human Resources, Industrial Psychology or related field This role would also suit a Graduate who is looking to kickstart their career in Change Management and/or Learning & Development. This role is full time, 37.5 hours a week, worked 8.30am to 5pm, Monday to Friday. Join is in this fixed term opportunity for up to 20 months, to be a part of our exciting transformation journey. **About Us:** As a 100% NZ Member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve. We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues - we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed. So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us! Together, we'll help Kiwis find a place to call home. **Apply today to join the Bank with Heart and become part of our SBS whānau**