Summary: Seeking an inspiring Clinical Services Manager to lead clinical operations, champion quality care, and foster a culture of excellence in a residential aged care home. Highlights: 1. Lead clinical operations and empower a team with consistent clinical guidance. 2. Drive change, build trust, and ensure high-quality, person-centred care. 3. Hands-on leadership, real-time coaching, and clinical oversight are essential. * 169 beds in total. Lead clinical operations across approx 80 beds & 60 staff * Empower a team looking for consistency, clinical guidance and direction * hands on visible leadership and real-time coaching is essential Lead with heart. Champion quality care. Build confidence in aged care. Our client is one of New Zealand's largest providers of residential aged care. With a strong commitment to respectful, person-centred care, they operate a nationwide network of care homes and villages dedicated to helping older people live their best life. Their culture is grounded in warmth, community, and integrity. In Rotorua they have a large 169-bed care home that is currently undergoing a period of change and opportunity. Now is the time for an experienced Clinical Services Manager (CSM) to step into a key leadership role and enhance clinical care. With an experienced leadership team behind you, you'll be well supported to lead with impact, presence and purpose. About the Role * Lead clinical operations across approximately 80 beds (either Hospital or Rest Home/Dementia level), supported by two Unit Coordinators and a strong core of RNs and HCAs. * Work closely with the Care Home Manager and another CSM to embed systems, stabilise staffing, and ensure consistent, high quality care delivery. * A vital part of this role is building trust with Health NZ, NASC, and most importantly, with whanau. * This is a hands on role: visible leadership, real-time coaching, and clinical oversight are essential. * Monday to Friday is standard, but Tuesday to Saturday or Sunday to Thursday will also be considered. On-call is shared. About You You'll be a confident and inspiring clinical leader who thrives on driving change and fostering a culture of excellence. We are looking for: * A Registered Nurse with current APC and solid clinical experience in aged care. * Someone who leads from the floor (not the office) - visible, proactive, and action-focused. * A skilled coach and mentor with a passion for growing capability and lifting quality. * Strong documentation, assessment, and compliance skills. interRAI, Medi-Map and eCase are ideal. * A leader with resilience, heart and a clear drive to make things better for residents, for staff, and for the wider community. * If you've led through change or helped turn around services in the past, even better. What's In It For You * A competitive salary, aligned with your experience and the scale of responsibility $100,000 - $120,000 per annum. * Relocation allowance will be considered. Temporary accomodation available while you settle * The chance to lead meaningful change with support from regional and national management and clinical experts. * A care home with size, scale, and potential - ready for your influence. * A leadership team that backs you and a Care Home that needs you. Ready to help this Care Home thrive again? We're not rushing; our client is focused on finding the right person who brings clinical and leadership strength, clarity, and vision to this next chapter. Apply now, or contact Jeanette Rendle at RWR Health on 027 705 7079 for a confidential chat and to view the Position Description.
Trademe · HR
Trademe · HR
