Summary: This role involves assessing vehicle damage, conducting inspections, and providing expert advice to ensure quality repairs and outstanding customer service within a passionate team. Highlights: 1. Opportunity to accelerate your future with a leading insurance company 2. Masterfully assess vehicle damage for safe, cost-effective repairs 3. Collaborate with a passionate team to enhance customer experience About the Role: Ready to shift gears and grow your career beyond the workshop? If you are a trade-qualified Panel Beater, Spray Painter, or Motor Assessor who’s passionate about quality repairs and outstanding customer service, this is your chance to accelerate your future with Auto & General! You will accurately assess vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business. Join us at one of our sites in Brisbane, Sydney or Melbourne and grow with one of Australia’s most exciting insurance companies. Join us across any of our sites in Queensland, Victoria, and New South Wales grow with one of Australia’s most exciting insurance companies. You must have the legal right to work in Australia to be considered for this position. Unfortunately, we’re unable to provide visa sponsorship, so this role is only open to candidates who already hold the appropriate work rights. What you’ll be doing: ● Masterfully assessing vehicle damage to ensure safe, cost-effective repairs ● Conducting post-repair inspections to guarantee top quality ● Delivering expert advice via phone and face-to-face, providing customers with care and clarity ● Writing precise reports, negotiating repair costs, and working with repair partners ● Collaborating with a passionate team to solve challenges and enhance customer experience ● Helping us uphold high standards that protect customers and keep the business thriving What you bring to the Team: ● Trade qualification in motor body repair industry (Certificate III in Automotive Body Repair Technology/Certificate III in Refinishing Technology or equivalent) ● Minimum of 5 years hands-on experience as a Panel Beater, Spray Painter or Motor Mechanic (post trade) & up-to-date industry knowledge ● Sound experience in writing quotes and estimating ● A customer-first mindset with strong communication skills ● Tech-savvy with confidence using computers ● Ability to work independently and as a team player ● Valid Australian driver’s license, or the ability to gain this prior to commencing work The benefits of working at A&G: ● Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks. ● Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff. ● Grow with us - we’ve got learning and professional development opportunities to suit everyone. ● Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about. ● Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self. ● Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations. ● Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way. About us: Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all. *A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
Trademe · HR
Trademe · HR
