Summary: Seeking a strategic, results-driven General Manager Operations to empower teams, deliver exceptional resident experience, and drive operational excellence. Highlights: 1. Lead and empower multidisciplinary teams in a senior leadership role 2. Drive operational excellence and continuous improvement initiatives 3. Shape performance and make a meaningful impact on residents' lives **About the Role** We have an exciting opportunity for a strategic, results-driven, people-focused General Manager Operations to lead our Auckland and Surrounds region. In this pivotal senior leadership role, you’ll empower Village Managers and their teams to deliver an exceptional resident experience, outstanding financial performance, and operational excellence. You’ll also play a key role in transformation initiatives and continuous improvement projects that strengthen operational performance across Ryman. This is a rare opportunity to shape performance across a diverse region and make a meaningful impact on the lives of our residents, their families and team members every day. **About You** You are an influential and collaborative regional leader with a proven track record leading large, multidisciplinary teams. You’re confident managing village performance, coaching leaders, and driving outcomes aligned with organisational strategy. You’ll bring strong financial acumen, multi‑site P&L experience, exceptional problem‑solving capability and the resilience to operate in a fast‑paced, complex environment, balancing care, hospitality, property and financial performance to deliver strong operational outcomes. Your natural relationship building skills help you engage meaningfully with residents, families, stakeholders, and team members. With a passion for delivering excellence, you’ll champion a resident centred culture, high-quality care, and continuous improvement across all villages in your region. **About Ryman Healthcare** At Ryman, we believe the measure of a full life is one that gets richer with age. Our purpose is to enhance freedom, connection, and wellbeing as people grow older — and everything we do must be good enough for mum and dad. As a General Manager Operations, you'll collaborate with a network of leaders across Operations, Clinical, Transformation, Property, Sales and more. You’ll be backed by proven systems, clear frameworks, and a passionate team committed to delivering something truly special for our residents. **Benefits of Working at Ryman Healthcare** At Ryman, you’ll have access to useful benefits that support your day to day work and your ongoing professional growth. You will: - Work in a collaborative environment with extensive support from experienced senior leaders - Help shape an environment where residents and team members truly thrive - Receive ongoing support for your professional development - Be part of a high impact role that directly shapes resident and team member outcomes At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
Trademe · HR
Trademe · HR
