Summary: Experienced Duty Manager sought to lead bar and gaming operations, ensuring compliance, excellent service, and a smooth club experience in a dynamic hospitality environment. Highlights: 1. Lead bar and gaming operations with a focus on high service standards 2. Hands-on, customer-facing role leading from the floor and supporting staff 3. Opportunity to grow within a well-established club environment We’re looking for an experienced and capable Duty Manager to join our hospitality leadership team. With over 10,500 members, The Papanui is a busy, dynamic environment, and this role suits someone confident leading bar and gaming operations while ensuring compliance, great service, and smooth day-to-day running of the club. This is a hands-on, customer-facing role where you’ll be leading from the floor, supporting staff, and setting the tone for an enjoyable experience for both customers and the team. What you’ll be doing: • Taking overall responsibility for the club during your shift • Supervising bar and gaming operations to ensure high service standards • Leading, supporting, and directing staff in a fast-paced and multi challenging environment • Ensuring compliance with the Sale and Supply of Alcohol Act and host responsibility requirements • Overseeing gaming operations and harm minimisation procedures • Handling cash, EFTPOS, and end-of-shift reconciliations • Managing customer queries and resolving issues confidently and professionally • Opening and closing the venue as required • Maintaining a safe, clean, and welcoming environment for members and guests What we’re looking for: • Current Duty Manager’s Certificate • Current Gaming Harm Minimisation Certificate • Proven experience in bar and gaming environments • Able-bodied and comfortable working in a physically, busy, hands-on role • Enthusiastic about the service industry with a genuine passion for hospitality • Confident in delivering an enjoyable overall experience for both customers and staff • Strong leadership, communication, and decision-making skills • Flexibility to work evenings, weekends, and public holidays What we offer: • Supportive leadership team • Free staff meal while on shift • Club-wide perks including gym access • Variety across bar, gaming, and operational leadership • Opportunity to grow within a well-established club environment If you’re a motivated Duty Manager who enjoys leading from the front and thrives in a high-volume hospitality setting, we’d love to hear from you. You must be eligible to work in NZ to apply. Applicants for this position should have NZ residency or a valid NZ work visa. Only eligable experienced applicants will be contacted.
Trademe · HR
Trademe · HR
