Description
Summary:
Join a vibrant, award-winning hospitality team as an experienced Duty Manager, leading operations with a focus on exceptional service and guest experience.
Highlights:
1. Lead a team in a vibrant, multi-venue hospitality destination
2. Opportunity for genuine career progression
3. Work in an award-winning and reputable establishment
Join our team at The Borough (Richmond Club) – a vibrant, multi-venue hospitality destination just minutes from the city centre.
We’re on the hunt for an experienced Duty Manager with a naturally positive personality to help lead our team and oversee our busy venue. This role sits right at the heart of our operation, with a strong focus on exceptional service, guest experience, team leadership, and venue compliance.
This role requires weekend and evening availability across a flexible 7-day roster.
This is a fantastic opportunity to make your mark within a reputable and award-winning hospitality establishment, with genuine career progression available for the right person.
The Richmond Club has been recognised across the industry, receiving back-to-back-to-back New Zealand People’s Choice Awards (2023–2025), Squash Canterbury Club of the Year (2022), and finalist placements in the New Zealand Hospitality Awards for Best Gaming Venue (2024 & 2025), Best Local in New Zealand (2025), and Best Sports Bar in New Zealand (2023). This is a credit to our incredible team.
About You:
Our ideal candidate will bring the following:
*A valid LCQ and current Duty Manager’s Certificate
*Proven Duty Manager experience in a high-volume hospitality environment
*Confidence leading teams and being the sole charge of the venue when required
*Excellent leadership and communication skills
*The ability to remain calm, positive and de-escalate situations under pressure
*A fun, approachable personality with the ability to connect with patrons
*A genuine passion for hospitality
*A go-getter mindset - driven, motivated and ambitious
*Exceptional reliability — always showing up on time and ready to lead
About Us:
With multiple offerings under one roof, you’ll be joining a large, well-established team who work hard, support one another, and genuinely enjoy what they do.
Check out our offerings:
*The Taproom Bar
*The Junction – State-of-the-art Function Centre.
*The Critic Sports Bar
*The Custodian Cafe
*Richmond Squash Centre
*Gaming and TAB facilities
*17 sporting and community-based sections.
Perks of the Job:
*50% staff discount on food at The Taproom
*50% staff discount on barista coffee from our café
*50% staff discount on Squash Centre membership
*Access to our EAP counselling programme, fully funded by us
*A welcoming, family-style workplace
If this sounds like you, we’d love to hear from you - hit apply!
Please note: Applicants must be legally entitled to work in New Zealand.
Learn more about us:
theborough.nz
https://www.facebook.com/richmondclubchristchurch
https://www.instagram.com/richmondclubchch/
https://www.instagram.com/thecustodiancafe/