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Management in New Zealand

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Category:Management

Manager64451141968001110

Dockside Restaurant & Bar, located on Queens Wharf, is a high profile waterfront restaurant and is no walk in the park. We have multiple dining areas and regularly host large functions. We employ around 50 experienced staff. We are looking for an experienced manager who knows how to lead a large team to success. You will be organising staff, suppliers, and tradesman. You will be in charge of organising bookings. You will be organising and running functions of all sizes including weddings. The overall happiness of our guests will fall on your shoulders. You will respond to all feedback and complaints. You must maintain high standards of service whilst maximising turnover, and keeping costs down. You will be responsible for the health and safety of up to 400 people at a time. You will be in charge of operations. This is a highly skilled role. We are looking for the best of the best. You will have extensive knowledge in food and beverages as well as a lifelong passion for hospitality. Varied hospitality experience is preferred and work experience in international restaurants is an advantage. You will have experience recruiting and training staff, creating and adjusting rosters, in stock control and the ordering of beverage and non-beverage items, creating drinks and food menus in collaboration with chefs, organising and running functions. We are looking for someone with great personality and charm. You must ooze confidence and have great presence. You will be a people-person and have great communication skills (verbal and writing). An outstanding employment history with 5+ years proven experience in the hospitality industry is essential and at least 3 years at management level in A la Carte service. A current LCQ & manager licence is required. Management qualifications would be a huge plus. Beware, this role is likely to be the biggest challenge of your career, but it will also be the most rewarding and your biggest development opportunity to date. Great remuneration potential for the right candidate. This is a permanent, full-time position 35-45 hours per week. Responsibilities: • Deliver superior service and maximise customer satisfaction • Monitor and control our table management system to maximise profitability • Respond efficiently and accurately to customer complaints • Take responsibility for FOH staff from recruitment, integration, training, and development • Appraise staff performance and provide feedback to improve productivity • Plan effective rosters based on bookings, predicted busyness, past patterns, nearby events, and weather forecasts, and monitor and adjust as necessary • Ensure compliance with sanitation and safety regulations • Control operational costs and identify measures to cut waste • Train all FOH employees on correct customer service practices • Enforce company policies and protocols • Consistently deliver outstanding customer service • Address customer and employee issues and complaints as needed • Oversee daily operations, including maintenance, cleanliness and productivity • Ensure that security and safety regulations are adhered to • Ensure wage cost targets are met • Collaborate with Head Chef to create degustation menus with matching wines as well as other special menus and events menus • Ensure we are operating in accordance with the Sale of Liquor Act • Communicate with Stock Taker to monitor stock levels and investigate any issues • Monitor and report on revenue and cash flow • Uphold and enforce company policies • General waitstaff, bartending and cleaning duties • Schedule regular maintenance and cleaning of facilities If you are awesome and consider yourself to be one of the best in our industry...... Please apply!

Wellington, New Zealand

Customer Service Manager - Queenstown64438302980225111

Customer Service Manager - Queenstown

Customer Service Manager – Queenstown Location: Frankton, Queenstown Applications close: 25 November Annual pay – 60,000-80,000 gross per annum Fulltime, Permanent, 40 hours per week Drive unforgettable travel experiences with Travvia. Travvia is home to iconic travel brands like JUCY and Star RV, and we’re passionate about creating memorable experiences for everyone, every time. We’re looking for an experienced and people-focused Customer Service Manager to lead our Queenstown branch’s front-of-house operations inspiring a team that delivers exceptional service and unforgettable journeys for every traveller. About the Role As our Customer Service Manager, you’ll lead the Customer Service Team at our Queenstown branch, ensuring smooth day-to-day operations and a seamless customer experience from the first interaction to the end of every adventure. You’ll be responsible for: • Leading, motivating, and developing the Customer Service Team to deliver outstanding, consistent service. • Overseeing front-of-house operations, including vehicle presentation, handovers, and on-road support. • Managing customer feedback and complaints with empathy and professionalism, ensuring timely and effective resolutions. • Developing and reviewing policies, programs, and procedures related to customer relations, service delivery, and branch operations. • Ensuring operational efficiency and workflow excellence within customer service and call centre functions. • Providing direction, coaching, and constructive feedback to team members, and actively supporting recruitment and onboarding. • Planning and implementing after-sales service programs to follow up on customer satisfaction, monitor vehicle performance, and enhance service quality. • Liaising closely with other departments, service agents, and customers to identify needs, address concerns, and exceed customer expectations. • Driving NPS, CSAT, and customer loyalty metrics to exceed branch targets. • Supporting branch management with scheduling, resourcing, and continuous improvement initiatives. • Maintaining compliance with Health & Safety standards and Travvia policies. About You You’re a confident, hands-on leader with a passion for people, travel, and creating memorable customer experiences. You thrive in fast-paced environments, stay calm under pressure, and love the energy of working in one of New Zealand’s busiest tourism destinations. You’ll bring: • Minimum 3 years’ experience in the vehicle rental industry (motorhome or car rental preferred). • Minimum 3 years’ experience in a customer service leadership role. • Minimum 3 years’ people management experience preferred, including performance coaching and team development. • Strong understanding of customer service excellence, complaint management, and service recovery. • Experience using systems such as RCM and Employment Hero (EH) preferred. • Strong communication and interpersonal skills — confident engaging with both domestic and international customers. • Proven ability to manage multiple priorities, especially during peak tourism seasons. • Excellent organisational and time management skills. • A collaborative leadership style that builds trust and accountability. • Full driver’s license (essential for vehicle movement and customer support). • Minimum qualification: High school completion • Secondary language skills (such as Mandarin, German, French, Portuguese or Spanish) are a strong advantage in our global customer base. • Availability to work across a 7-day roster, including weekends and public holidays Why Join Travvia? At Travvia, our people are the heart of everything we do. We live our values every day: • Open hearts and open minds • Without us we are nothing • We live and breathe adventure • Our own journey will never end You’ll be joining a passionate team that thrives on adventure, teamwork, and creating incredible travel memories. This is an opportunity to lead in one of New Zealand’s most iconic destinations and make a real impact on how our customers experience Travvia. Ready to Apply? Submit your application by Friday, 28 November 2025. Join Travvia — and help our customers create memories that last a lifetime.

Queenstown-Lakes District, Otago Region, New Zealand

Negotiable Salary

Receptionist /Manageress required64407719545859112

Receptionist /Manageress required

*This is a fun job -also hiring hostesses /dancers /cleaners *Now hiring now right now we are hiring now *Must be over 25 *Have some hospitality experience *Be smart punctual and presentable *Have a sense of confidence and humour *Be able to problem solve and work night shifts from 7pm *Great pay and working conditions *full or part time on offer *check out -www.femmefatale.co.nz *email - femmefatale@femmefatale.co.nz *please attach a current photo

Auckland, New Zealand

Duty Manager64393381946753113

Located at the beautiful northern end of the Abel Tasman National Park in the South Island of New Zealand lies Awaroa Lodge; a retreat nestled amongst untouched nature offering peace and tranquility. The Lodge features a range of accommodation options including family rooms and architecturally designed suites built to maximize views over a protected wetland area. The lodge also offers a restaurant and bar, cosy lounge and library, outdoor pizzeria, and a sunny conservatory ideal for a sunset dinner after a day spent exploring the local area. We are looking for a duty manager to join our Awaroa Lodge team. The successful applicants will have strong interpersonal skills and be able to lead. This is a Full-Time fixed term starting early December and finishing end of April with an opportunity to move to another hotel within the group at the end of the season. The position is a live in position with accommodation and food and internet provided at a cost, the position is well suited to someone who enjoys the outdoors. To be successful you will require: • Prior experience in supervising a Food & Beverage team. • Good written and verbal communication skills. • Excellent administrative skills • Previous experience in a customer service. • Ability to think of your feet and work by yourself. • Current Duty Manager License or current LCQ and in process of gaining DML. • NZ resident or applicable Visa This is a fantastic opportunity to allow your level of experience and passion for the industry to shine. If you are interested in this opportunity and believe that you have what it takes, then please submit via Trademe or send your application to julz@awaroalodge.co.nz

Tasman District, Tasman Region, New Zealand

Negotiable Salary

Casual Duty Manager – Christchurch Events!64371986545282114

Casual Duty Manager – Christchurch Events!

Lead the Magic Casual Duty Manager Wanted in Christchurch! Love keeping events running like clockwork? Want to work when it suits you, lead fantastic teams, and be part of unforgettable experiences? TRN is on the hunt for a Casual Duty Manager to take charge of amazing events across Christchurch's iconic venues from stylish corporate functions, mobile catering and chic weddings to bustling retail pop-ups and VIP suites. - Position: Duty Manager (Certificate required) - Type: Casual / On-Call - Location: Christchurch & Surrounds - Competitive Pay + 8% holiday pay Your Role - Oversee operations at amazing, high-profile events - Lead and support dynamic on-site teams - Ensure guests enjoy exceptional service every time - Troubleshoot and solve challenges with confidence - Shine whether it's a fast-paced function or a calm, polished event What You Bring - Current Duty Manager Certificate - Strong leadership & communication skills - Reliability, professionalism, and a can-do attitude - Confidence in managing people and creating memorable guest experiences Why You'll Love TRN - Flexible shifts work when it fits your life - Weekly pay fast, reliable, and stress-free - Extra income perfect side hustle or career booster - Top rates + holiday pay, ACC, and KiwiSaver - First access to amazing events before they go live - Supportive, fun, and professional team that has your back Ready to Lead the Action? Apply now with your CV and register at ?? www.trn.org.nz Step into Christchurch's most exciting events and make every shift unforgettable!

Christchurch City, Canterbury Region, New Zealand

Negotiable Salary

Manager for Boutique B&B and Apartments64351722520323115

Manager for Boutique B&B and Apartments

Job Title: Manager of Bed and Breakfast Job Summary: We are seeking a highly organized and personable individual to join our team as a Manager of our 10 bedroom Bed and Breakfast and 4 Apartments. The Manager oversees day-to-day operations of the establishment to ensure exceptional guest experiences and overall business success. This role requires strong leadership skills, impeccable attention to detail, and a passion for the hospitality industry. Responsibilities: - Ensure the guest experience exceeds expectations by providing exceptional service, resolving any issues that may arise, and anticipating guests' needs. - Oversee the check-in and check-out processes, including room assignments, reservations, and payments. - Supervise front desk operations, including managing reservations, responding to inquiries, and coordinating with housekeeping and maintenance teams. - Train and motivate team members to maintain a high level of service quality and cleanliness throughout the property. -achieve financial goals, monitor expenses, and maximize revenue opportunities. - Assist in inventory management, including ordering and stocking supplies, coordinating with travel agents - Assist with the development and execution of marketing strategies to attract new guests and maintain relationships with current guests. - Run all social media platforms and adjust rates to maximise profits - Ensure compliance with all health, safety, and sanitation regulations, as well as all company policies and procedures. - Maintain accurate records, including guest profiles, financial transactions, and employee schedules. - Stay up to date with industry trends, competitor analysis, and guest feedback to continuously improve operations and exceed guest expectations. - Ensure housekeeping duties are carried out and inspect rooms, able to clean rooms as required. - Run payroll, maintain employee contracts. Qualifications: - Previous experience in management role in the hospitality industry, preferably within a bed and breakfast or boutique hotel setting. - Excellent communication and interpersonal skills, with the ability to effectively communicate with guests, staff, and management. - Strong organizational and problem-solving abilities to manage multiple tasks and priorities in a fast-paced environment. - Knowledge of property management systems, online reservation platforms, and Microsoft Office suite. - Familiarity with financial processes, such as budgeting, forecasting, and expense control. - A team player with the ability to motivate and inspire staff to deliver exceptional service. - Attention to detail and commitment to maintaining high cleanliness standards. - Flexibility to work evenings, weekends, and holidays as needed. We offer a friendly work environment in a beautiful setting. The role comes with onsite accomodation in the central city. If you are an enthusiastic and service-oriented individual with a genuine passion for the hospitality industry, we welcome your application. Join our team and contribute to creating unforgettable guest experiences at our bed and breakfast.

Christchurch City, Canterbury Region, New Zealand

Negotiable Salary

General Manager64349323099139116

General Manager

General Manager Position Salary $100 to $110 The Whangamata Ocean Sports Club is based in Whangamata, a slice of coastal paradise in the Coromandel. The Club services the local and wider communities. The General Manager role encompasses running a Restaurant and Bar; and sponsorship for Fishing Tournaments. The applicant will need hospitality and event management experience, accounting knowledge would be an advantage. A Managers licence is required but not essential. Only New Zealand resident/citizen are eligible for this position. Position closes on the 8th December 2025. To register interest in this role please email: secretary@oceansports.co.nz

Thames-Coromandel District, Waikato Region, New Zealand

Negotiable Salary

Assistant Business Leader64349323110530117

Assistant Business Leader

The Borough is Tawa’s community focused restaurant and bar. With regular quiz nights, live music, and specials every day, there is always something happening at Tawa’s top place to be! With a fantastic garden area and kids zone, The Borough has spaces that cater to everyone. Are you looking for the next step up in your hospitality career and after more responsibility? The Borough is seeking their next Assistant Business Leader; a natural born leader who has a knack for mentorship and driving the people around you. You can look after a range of key business functions such as customer relationship management, rostering the team, training of new team members and supporting the Business Leader with administrative responsibilities (among other tasks). You fit into the team like a glove and are a key leader of the team, knowing how to go above and beyond for our customers as well as our people.

Wellington, New Zealand

Negotiable Salary

DUTY MANAGER & FRONT-OF-HOUSE SUPERSTARS64348809506433118

DUTY MANAGER & FRONT-OF-HOUSE SUPERSTARS

About Us Waterfront Kitchen & Bar - stunning ocean views, an ever-evolving menu, creative cocktails, and a community of regulars we know by name. We’re growing fast with exciting plans for a new rooftop bar and expanded deck area with a retractable roof to make the most of the long, hot summer ahead. The Roles Duty Manager – Lead the floor, support the team, and keep service humming. A current Duty Manager’s Certificate is ideal. You must have 2-3 years experience in hospitality and 1 year with full A la carte service to a Management level Front-of-House Staff – Bring your smile, energy, and can-do attitude. Barista, cocktail, or wine knowledge is a bonus but not essential. Weekend and evening availability is essential. Applicants must already be in New Zealand and hold a valid work visa, residency, or NZ citizenship. Send your CV and a quick cover letter to Adrian at Generalmanager@waterfrontbar.co.nz. Join us for a summer of great food, great drinks, and unbeatable waterfront vibes!

Kapiti Coast District, Wellington Region, New Zealand

Housekeeping Manager64307310737795119

Housekeeping Manager

Experience alpine comfort and warm Kiwi hospitality at Methven Resort, perfectly positioned at the base of the Southern Alps at 51 Main Street, Mount Hutt, Methven 7730. Thoughtfully designed accommodation options cater to every type of traveller, from cosy standard rooms and spacious family suites to deluxe studios. Each room offers relaxation and comfort, whether you're here to ski Mt Hutt or explore the stunning Canterbury landscapes. Methven Resort is currently seeking a Housekeeping Manager to join our team. This is a full-time permanent position with a minimum of 40 hours per week and a maximum of 55 hours per week. This role has a wage of $30 per hour. As the Housekeeping Manager, you will play a crucial role in ensuring the cleanliness, organisation, and delivery of high-quality standards that Capstone Management is known for. You will lead and supervise a team of housekeeping staff, overseeing their day-to-day activities, training, and performance. Your attention to detail, exceptional organizational skills, and commitment to maintaining a pristine environment will contribute to our guests' satisfaction during their stay. Responsibilities: • Managing and leading a team of dedicated housekeeping staff, including training, rostering, and performance reviews. • Ensuring the cleanliness of all guest rooms, public areas, and back-of-house spaces. • Conducting regular inspections to maintain quality control and address any cleanliness or maintenance issues promptly. • Managing inventory, ordering supplies, and maintaining par levels to ensure smooth operations. • • • Collaborating with other departments, such as Front Desk and Maintenance, to enhance guest experiences and resolve any issues effectively. • Implementing and enforcing safety and security protocols to maintain a secure environment for both guests and employees. • Maintaining effective communication with the hotel management team and actively participating in meetings and training sessions. • Establishes control systems for Employee Uniforms, Linen, Housekeeping Equipment, materials and supplies. • fulfils the financial objectives of the hotel through proper and efficient management and ensure that the department's Budget is strictly adhered to. Experience: • Proven 3 years experience in a Housekeeping Manager or similar role. • Strong leadership skills with the ability to motivate and inspire a diverse team. If you are interested in this opportunity and believe that you have what it takes, then please send your application to fom@methvenresort.co.nz

Ashburton, New Zealand

Negotiable Salary

Team Leader - Food & Beverage643070028121631110

Team Leader - Food & Beverage

Are you ready to lead in one of Queenstown's most iconic culinary experiences? Join us at RealNZ, where each day is a journey through unforgettable tastes, scenery, and vibrant hospitality! From a scenic cruise aboard the TSS Earnslaw to the charm of Colonel's Homestead and our lively farm show, we deliver a truly memorable experience. We're searching for a passionate and experienced Team Leader - Food & Beverage to join our team! Reporting to the Assistant Coordinator, you'll lead our F&B team with confidence, crafting floor plans, guiding service flow, and handling any surprises that come up - all to create a seamless experience for every guest. Your focus will be on leading with energy, building team skills, and ensuring every shift runs smoothly. Who are we looking for? You're a natural leader with: * A minimum of two years in a supervisory hospitality role * Solid barista skills and F&B experience * Proven leadership abilities with a knack for training and organisation * Ideally, a current LCQ or Duty Manager's Certificate * Current residency in Queenstown, with accommodation already sorted What's in it for you? * As part of the RealNZ team, you'll get access to incredible experiences at unbeatable staff rates - or even free on select adventures! From rafting Queenstown's rivers and dining at Walter Peak to exploring the Te Anau Glowworm Caves, cruising through Milford and Doubtful Sound, and even visiting stunning Rakiura, you'll have the chance to enjoy the best of what we offer. * Medical insurance cover * Free Cardrona x Treble Cone seasons pass Additional Details Location: Queenstown Number of positions: 1 Employment Type: Permanent, Full Time Hourly rate: $28.50 - $33.00 Guaranteed hours per week: 40 Real people, real places, real experiences. Welcome to Real. When's the best time to join the Real whanau? Now's good. We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences. It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work. At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here. How to apply Click Apply now to be taken to our careers page Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.

Queenstown-Lakes District, Otago Region, New Zealand

Negotiable Salary

Business Leader642878899951381111

Business Leader

Step into the Spotlight! Infusing a dash of Irish warmth with the cheek of Kiwi hospitality, The Green Man Pub is recognised as a classic on the Wellington hospitality scene. We boast a recently refurbished cocktail bar/Functions room, an array of beers on tap, and an extensive bistro-style menu for all occasions. We’re on the hunt for the next face of our iconic establishment. Could it be you? About the Role: We’re looking for a Business Leader who has a knack for mentorship and driving the people around you. You are engergised and have pazazz! You'll be an experienced motivator with a proven track record of leading by example in similar large volume, multi-faceted environments and providing exceptional, consistent service for our customers. You know your way around a team of diverse people, and you understand what it takes to deliver solid financials at the end as no stranger to reading a P n L! What You'll Bring: A minimum of 2 years General Manager experience in high volume venues. A passion for creating memorable experiences for our guests. The ability to inspire and lead a dynamic team. A keen eye for detail and a head for numbers Numbers are your friend! About You: You’re not just a manager; you’re a leader, a mentor, and a motivator. You thrive in high-energy environments and love the buzz of a busy Pub. Your passion for exceptional service is contagious, and you know how to bring out the best in your team. You’re a problem-solver, a go-getter, and you’re always ready to roll up your sleeves and get the job done. What You'll Love About Us: Vibrant Atmosphere: Our Pub is always buzzing with energy, from the lively chatter of our guests to the clinking of glasses and the Live music Fridays. Team Spirit: We’re a close-knit team that supports each other and celebrates our successes together. Growth Opportunities: We believe in nurturing talent and providing opportunities for our team members to grow and advance in their careers. Delicious Perks: Enjoy hearty meals and our signature cocktails at mates' rates! If you’re ready to take the reins and lead our iconic Pub to new heights, we want to hear from you! Apply now and be a part of something truly special.

Wellington, New Zealand

Negotiable Salary

Restaurant Manager642878894816021112

Restaurant Manager

Our busy restaurant and function room is looking for an experienced, confident and competent Restaurant/Functions Manager who shows initiative to join our staff. This position requires flexibility to work evenings and weekends. The right candidate will be required to work well under pressure and problem solve. As this is a hands-on role, along with the running the daily operations, your duties will include however not limited to the following: * Communicate effectively with management, the full kitchen team and wait staff * Maintain high level of service, adding to the customer experience * Cash handling and cash ups * Manage our front of house team * Health and safety * Reservations and functions * Ensure business complies with Sale and Supply of Alcohol Act 2012 * Cost Control * Motivate your team The ideal candidate will have: * Previous hospitality experience * The ability to lead a team. * The ability to follow proven systems and procedures. * Great presentation & personal hygiene. * Be honest & reliable. * Be a Team Player * Able to work nights & weekends. * Hold a valid Managers Certificate. We will only consider applicants that have the legal right to work in NZ. If this sounds like you, please let us know why you think you would be a good fit for this role and send your cv to manager@tinwaldtavern.co.nz

Ashburton, New Zealand

Real Estate Salesperson - New & Experienced642725635982091113

Real Estate Salesperson - New & Experienced

Thinking About a Career Change? Make the leap into Real Estate with Harcourts Highland Realty Group! Are you ready to take control of your future and explore an exciting new career? If you're feeling unfulfilled in your current job or simply know you're destined for something more - you're not alone. Changing careers can be daunting, but we're here to show you that real estate is an incredible opportunity to grow, connect with people, and build a rewarding future. Harcourts Highland Realty Group Ltd are proud to support new and experienced salespeople in the thriving Otago real estate market. With offices across Queenstown, Wanaka, Cromwell, Alexandra, Dunedin, and Balclutha, we offer a platform for you to unlock your potential, whether you're looking for a fresh start or to take your career to the next level. Does this sound like you? - You want more control over your income and your time - You're driven, self-motivated and eager to invest in your own growth - You're resilient, ready to face challenges and committed to success Whether you're completely new to real estate or already have some experience/qualifications, we're looking for individuals who have the passion and determination to succeed. The good news? No experience is necessary - just a drive to achieve and the willingness to work toward your Certificate in Real Estate (Level 4), which is completed 100% online. You'll be fully supported every step of the way with ongoing training, mentorship, and hands-on guidance. What's in it for you? - Uncapped earning potential: Your commission-based income reflects your effort - the sky's the limit! - Flexible work-life balance: Enjoy the freedom to design a career around your lifestyle (Full time commitment required after study initially) - Industry-leading brand: Leverage the strength and reputation of Harcourts, New Zealand's most trusted name in real estate. - A supportive, energetic team: Join a high-performing, collaborative group of professionals committed to your success. Who are we looking for? We're not focused on your previous job experience - we're looking for individuals with the right attitude. Success in real estate starts with people who are: - Self-starters: Motivated to take charge of your career and growth - People-oriented: Great communicators who enjoy connecting with clients and building relationships - Resilient & proactive: Ready to tackle challenges head-on with a problem-solving mindset - Legally eligible to study and work in New Zealand and have a valid driver's license To find out more about this exciting opportunity, apply today or contact Kat@trn.org.nz

Central Otago, New Zealand

Negotiable Salary

Quality Control - Short Term Rentals642407693676831114

Quality Control - Short Term Rentals

Short-Term Rental Quality Control Manager Location: Taupō Type: Part-time About the Role We are seeking a detail-oriented and proactive Quality Control Manager to uphold the highest standards of cleanliness, maintenance, and guest satisfaction across our portfolio of short-term rental properties in Taupō. This hands-on role involves inspecting properties, coordinating turnovers, handling guest communication, and ensuring each stay meets our brand’s standard of excellence. The ideal candidate will be professional, calm under pressure, and passionate about creating exceptional guest experiences from check-in to check-out. Key Responsibilities • Quality Assurance: Conduct regular inspections of all rental units to ensure compliance with cleanliness, safety, and operational standards. • Team Coordination: Work alongside property managers, cleaners, and maintenance teams to ensure smooth turnovers and readiness for each guest arrival. • Guest Experience & Communication: o Monitor and respond promptly to guest messages and inquiries through booking platforms (e.g., Airbnb, Booking.com). o Meet guests on-site when required to assist with check-ins, address issues, or provide support. o Act as a reliable point of contact for resolving any guest concerns or property-related issues during their stay. • Maintenance Oversight: Identify, report, and follow up on property maintenance or repair needs, ensuring prompt resolution. • Training & Support: Provide guidance to housekeeping and maintenance staff to maintain consistency across all properties. • Reporting: Record and report on inspections, quality issues, and resolution timelines. • Inventory Control: Track consumables, linen, and furnishings, arranging replacements or restocks when required. • After-Hours Response: Be available for occasional call-outs to resolve urgent guest or property matters. Qualifications & Skills • Proven experience in hospitality, property management, or short-term rental operations. • Strong attention to detail and ability to maintain high presentation standards. • Excellent communication and interpersonal skills, with a guest-focused attitude. • Highly organized and capable of managing multiple properties simultaneously. • Familiarity with cleaning standards, health & safety protocols, and guest service expectations. • Ability to work independently and handle unexpected challenges confidently. • Experience with Airbnb, Booking.com, or other property management platforms preferred. Preferred Experience • Prior role in quality control or operations within hospitality or accommodation management. • Knowledge of basic maintenance troubleshooting. • Strong background in customer service or guest relations. Compensation & Work Environment • Competitive pay reflective of experience. • Flexible part-time schedule. • Modern and supportive work environment within a growing accommodation brand. • Opportunity to directly shape the guest experience and operational quality across multiple high-standard properties.

Taupō, New Zealand

Negotiable Salary

Service Operations Manager - Christchurch Lounge642301825328671115

Service Operations Manager - Christchurch Lounge

?? Location: Christchurch Airport ?? Employer: Compass Group New Zealand ?? Employment Type: Full-time Lead with purpose in a world-class lounge experience * ? Shape premium guest experiences – Lead a high-performing team in one of New Zealand’s most prestigious airport lounges. * ?? Grow your leadership career – Access NZQA qualifications, apprenticeships, and structured development pathways. * ?? Be recognised – Enjoy performance bonuses, awards, and a supportive team culture. He angitutanga / The opportunity: We’re looking for a dynamic and experienced Service Operations Manager to lead the team at the Air New Zealand Lounge in Christchurch Airport. In this role, you’ll oversee the delivery of exceptional food, beverage, and customer service experiences. You’ll be responsible for operational excellence, team leadership, client engagement, and ensuring the lounge operates to the highest standards of safety, quality, and guest satisfaction. Ko o kawenga / Your responsibilities: * Build and maintain strong client relationships, ensuring service delivery aligns with contractual and brand expectations. * Lead and develop a high-performing team, fostering a culture of excellence and continuous improvement. * Manage budgets, stock control, and financial performance to meet commercial targets. * Ensure compliance with all health, safety, and food safety regulations and company policies. * Drive customer satisfaction through innovation, service excellence, and operational efficiency. He korero mou / About you: * Proven experience in a similar operational leadership role within hospitality or service industries. * Strong commercial acumen with the ability to manage budgets and identify growth opportunities. * In-depth understanding of health, safety, and food hygiene practices. * Exceptional communication and interpersonal skills with a passion for customer service. * Computer literate with the ability to manage systems and reporting tools effectively. Nga painga / Benefits & Perks: * ? Training & Development – Online learning, apprenticeships, and NZQA qualifications. * ?? Career Pathways – Formal progression opportunities within Compass Group. * ?? Recognition – Star Awards, Service Awards, and annual bonuses. * ?? Health & Safety – A safe, supportive work environment. * ?? Discounts – Health insurance, gym memberships, optometry, and more. * ?? Site-Specific Perks – Free uniforms, on-site parking, and access to airport amenities. ?? Please visit our Benefits page for a comprehensive list of our benefits. Mo matou / About us: * We are New Zealand's leading and largest food and support services provider across multiple industries. * Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors. * We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients.

Christchurch City, Canterbury Region, New Zealand

Negotiable Salary

Team Leader Venues + Events642274107613461116

Team Leader Venues + Events

Why join us? Make a Difference: Contribute to the development of Palmerston North City while enjoying a fulfilling career that positively impacts our community Professional Growth: Elevate your career through a range of Learning and Development opportunities at Palmerston North City Council. Benefits: We do more than just pay you a salary too. We have awesome benefits to support you including 5 weeks annual leave. About the role Palmerston North City Council has an opportunity for an experienced and driven event professional to support the delivery of high-quality events that bring our community together and showcase our city to the wider region. As Team Leader – Venues + Events, your focus will be threefold: delivering a portfolio of key City events, working with clients delivering events at Arena, and providing day-to-day leadership and oversight to a high-performing coordination team. This is a key leadership role in the Palmy Venues + Events team, responsible for leading a small team of Coordinators, overseeing the delivery of significant events at Arena and within the City and working closely with internal stakeholders, clients, and suppliers to ensure seamless planning and execution. This is a full-time role, 40 hours per week, Monday to Friday however does require occasional work outside regular hours to support evening or weekend events. Your focus in this role will include: Leading 2 Venues + Events Coordinators based at Arena, setting clear direction, supporting growth, and driving performance. Managing the planning and delivery of assigned City events of significance within Council’s events calendar. Overseeing the coordination and delivery of assigned Arena venue bookings and scheduling across venues, assets, and suppliers. Ensuring consistent documentation, processes, and high standards are maintained across all events. Monitoring event KPIs, budgets, and post-event reporting to assess impact and inform improvements. About you You are a confident and practical leader with deep experience in event coordination and a flair for bringing people together to deliver on shared outcomes. To be successful in this role you will have: A relevant qualification or 2–3 years’ experience in events, facilities, or project management. At least 3 years’ hands-on event coordination/management experience. Demonstrated experience leading teams and motivating people in a dynamic, customer-facing environment. A strong understanding of event and risk management, logistics, and stakeholder engagement. A high level of initiative and the ability to manage multiple deadlines under pressure. Confidence using Microsoft Office and event management software/tools. About us Palmerston North (or as we like to call it, Palmy) is a growing, innovative and exciting city. With small city benefits and big city ambition, Palmy has secured its place on the map as a creative and exciting city, with leading innovation and developments! We’re proud to be a city that includes, supports, connects and uses the talents of the whole community in our pursuit to provide a connected and safe community. We’re also a future-focused city who cares about enhancing our natural and built environment. Our future looks bright, it looks vibrant and progressive. What we offer: Competitive salary between $84,515 and $99,429, plus a 3% Kiwisaver employer contribution (where eligible) 5 weeks annual leave and a community service day Long service leave after qualifying periods Paid parental leave benefits Supportive work environment that values work-life balance Annual flu vaccinations and subsidised health and eye checks Study leave, professional memberships, and fees support   The chance to shape some of Palmerston North’s most loved events and public experiences. Applications close: 11.00 pm, 23 November 2025 We are an Equal Employment Opportunity Employer and welcome applications from all those suitably qualified for this position.

Palmerston North, New Zealand

Negotiable Salary

Food and Beverage Supervisor641418069290251117

Food and Beverage Supervisor

* Lead daily service across restaurant, bar, and room service in a hands-on role * Coach a passionate team and deliver high-impact guest experiences * Join a trusted hotel brand with pathways to grow your hospitality career Lead Where the Lakes Meet Service Excellence Sitting just moments from the buzz of Queenstown's town centre and the edge of Lake Wakatipu, Copthorne Hotel and Resort Queenstown Lakefront is a place where adventure and hospitality meet. Whether guests are gearing up for the mountains or winding down from a lake cruise, our team is here to make every moment count. We live by A Thousand Ways of Happiness, and we're committed to creating unforgettable experiences through genuine connections, vibrant energy, a relentless drive to go further, and genuine care for our guests and each other. The Role: As Food & Beverage Supervisor, you'll take charge of service delivery across restaurant, bar, and room service operations. From shift briefings and team coaching to ensuring smooth service flow and stock control, you'll be the calm in the rush, the motivator in the quiet, and the extra eyes for our Restaurant Manager. You'll assist in training the team, handling guest interactions, keeping standards sharp, and helping drive our upselling and guest engagement goals. This is a fast-paced, hands-on role for someone who thrives in a buzzing service environment. What we offer: * A key role in a high-energy team at one of Queenstown's best-located hotels * Career growth within one of New Zealand's largest and most respected hotel groups * Staff meals, hotel discounts, training pathways, and health insurance discounts * A work environment where professionalism, warmth, and energy are always on What you bring: * Experience supervising or leading in a hospitality or hotel food & beverage setting. 1+ years in Supervisory role essential. * Confident communication and the ability to lead by example on the floor. * A sharp eye for service detail and the energy to keep things moving * Passion for team development and genuine guest service * Must be able to work weekends and public holidays Take your next step in a leadership role and help shape memorable guest experiences right on the lakefront. This is more than just a job—it's your place to grow, shine, and lead with purpose. This role offers 30+ hours per week, with a pay rate of up to $29 per hour. Must have valid working rights for New Zealand.

Queenstown-Lakes District, Otago Region, New Zealand

Negotiable Salary

Real Estate Salesperson641418033941781118

Real Estate Salesperson

Thinking About a Career Change? You're Not Alone - and You're in the Right Place. If you're feeling stuck in your current job or simply know you're meant for something more - but aren't sure what that looks like yet - we get it. Changing careers can be overwhelming, especially when you don't know where to start. The good news? You don't need prior experience to succeed in real estate - just a desire to grow, connect with people, and build a future you're excited about. At Harcourts Four Seasons we specialize in helping people make that leap. With hands-on training, mentorship, and a supportive team behind you, you'll have everything you need to turn your interest into a thriving new career. Does this sound like you? - You want more control over your income and schedule - You're ready to invest in your personal and professional growth by retraining and upskilling - You're well-connected & skilled at networking to grow strong relationships - You're determined to succeed - even if you're starting from scratch You'll be joining a trusted, respected, and industry-leading company that's committed to your success. As you work toward your Certificate in Real Estate (Level 4), Harcourts Four Seasons will support you every step of the way - with world-class training, hands-on guidance, and ongoing mentorship to help you build confidence and hit the ground running. What's in it for you? - Uncapped earning potential - your commission based income is driven by your effort - Flexible hours & lifestyle freedom - take control of your time with a career that fits around your life, not the other way around. - Industry-leading brand recognition - leverage the strength and reputation of Harcourts, a global name in Real Estate Who are we looking for? We are not looking for experience - we're looking for the right attitude. No matter the background you're coming from, success in real estate starts with people who are: - Self-motivated and determined to take charge of their own future - Excellent communicators who enjoy connecting with people from all walks of life - Resilient and proactive with a problem-solving mindset - NZ work eligibility and a valid driver's license For more information on how to fast track changing careers get in touch with Kat today on 021714997 or at kat@trn.or

Christchurch City, Canterbury Region, New Zealand

Negotiable Salary

Kitchen Manager, RedKitchenHQ641418024732181119

Kitchen Manager, RedKitchenHQ

At ReditchenHQ we have a well established , high performing team making a range of quality home made meals, using artisan ingrediants. We are looking for a organised, person with natural management and leadership skills . The ideal candidate needs to be pro-active and commited to keeping systems running smoothly. Jobs could include *Overseeing daily kitchen activities, *Recipe development, including testing new recipes. *Managing, training, leading staff. *Setting goals and targets. *Learning our software and ensure recording is consistant *Maintaining quality, safety and supporting our mission to deliver exceptional chef crafted dinners *All related office duties. The ideal candidate is hands-on, and thrives in a fast-paced, growing and collaborative environment. The position is includes being part of a leadership team to maintaining high standards of food quality and safety, and ensuring all kitchen systems and procedures are consistently followed. Proven Kitchen and Management experience are a must, The hours are Monday-Friday 8:30am-5pm

Waipa District, Waikato Region, New Zealand

Branch Manager641418022036491120

Be the Heart of Our Christchurch Operation! Ready to take the driver’s seat in your career? We’re looking for an experienced and passionate Branch Manager to lead our Christchurch branch and help deliver memorable travel experiences for customers from around the world. At Travvia, we live and breathe adventure — and we’re all about creating lifelong memories for every customer, every time. If you’re a natural leader with a strong customer focus, operational know-how, and the ability to inspire and grow a team, this could be your next great journey. What’s the role about? As Branch Manager, you’ll oversee the day-to-day operations of our Christchurch location — from fleet and facility management to team leadership and customer experience. You’ll be responsible for: • Leading, coaching, and empowering a team of frontline staff, team leaders, and workshop operations • Delivering outstanding customer service across every touchpoint • Driving performance, efficiency, and continuous improvement • Ensuring safety, compliance, and brand standards are met • Managing rosters, budgets, reporting, and branch KPIs • Helping us shape a culture of accountability, energy, and “how much better can it be?” thinking What we’re looking for: • Proven leadership and people management experience — you know how to build high-performing teams • A strong background in customer service (rental, travel, transport, or hospitality industry is a plus!) • Operational management experience (fleet, workshop, or logistics experience an advantage) • Excellent communication, problem-solving, and conflict resolution skills • A proactive mindset — someone who thrives on improvement and innovation Why join Travvia? 40-hour full-time permanent role 5 days free campervan hire (T&C apply) + exclusive travel discounts Work with a fun, multicultural team Career progression in the travel industry Access to tourism perks & partner deals A creative, inclusive, and values-driven culture A company that actually values your wellbeing and growth Our Culture and Values At Travvia, we live by the values of: ?? Open hearts and open minds ?? Without us we are nothing ? We live and breathe adventure ?? Our own journey will never finish We believe in teamwork, having fun, doing things the right way – and making every trip unforgettable for our customers. Apply today and make your mark in Christchurch! Apply now with your CV and a short cover letter telling us why you're the right person for the role. We are reviewing applications as they come in, so don’t miss out! Travvia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must have the legal right to work in New Zealand.

Christchurch City, Canterbury Region, New Zealand

Negotiable Salary

Service Facilitator640623892497941121

Service Facilitator

Are You Ready for a Dynamic and Rewarding Role? The Recruitment Network (TRN) is looking for a highly motivated and service-focused Service Facilitator to join our busy National Temporary Staffing team! If you thrive in a fast-paced environment, love to multitask, and have a passion for providing exceptional service, this is the perfect opportunity for you. You'll be an essential part of ensuring the seamless coordination of recruitment and account servicing for our hospitality and food services clients. What You'll Be Doing: The Heart of the Role This role is a dynamic blend of candidate and client management, making your ability to communicate clearly and manage diverse needs essential to your success. Candidate Engagement and Recruitment: • Answer inbound calls and respond to candidate and client enquiries promptly and professionally. • Make outbound calls to fill available assignments and update candidate availability. • Screen, interview, and shortlist candidates via Microsoft Teams or in-person. • Maintain accurate records in our database RDB Client Fulfilment and Service: • Ensure all client requests are filled with appropriately skilled employees in a timely manner. • Go above and beyond to ensure clients feel their needs are being exceeded through exceptional service and communication. • Work with clients to determine their current and ongoing needs and fill shifts as required. Key Requirements to Hit the Ground Running We are looking for a candidate with strong skills and a positive, can-do attitude: • Exceptional Communication Skills: Outstanding written communication skills for documentation and professional interaction with clients and candidates, as well as excellent verbal skills for persuading clients and motivating candidates. • Technical Proficiency: A very high level of administrational skills, including proficiency in Excel, Outlook, Word and Teams. • Hospitality/Food Service Advantage: A background in the food service or hospitality industries is advantageous. The Details: Shift and Training • Role Type: Full-time, in-office position (this is not a work-from-home role), our office is in Ellerslie, Auckland. • Rostered Hours: Thursday to Monday, 2:30 PM to 11:00 PM • Initial Training: The successful candidate will be required to work Monday to Friday, 8:30 AM to 5:00 PM for the first month or so for comprehensive training. • Reporting: You will report to the General Manager - National Temporary Staffing. Please note, the successful applicant must already be in Auckland, New Zealand, and have NZ Residency or Citizenship If you're ready to contribute to a successful, values-driven team, apply today!

Auckland, New Zealand

Negotiable Salary

Front of House Manager640522384323851122

Front of House Manager

* Lead and inspire the Concierge team to deliver flawless service * Work in a stunning Northland location with high net worth clientele * High-end hospitality team in one of Northland's most stunning locations Our Client An incredibly unique establishment situated on the East Coast of Northland just outside of Auckland is continuing to expand its service offering to high net worth members and clientele in 2025. Over the past few years, its restaurant has become a premium hot spot for both members and the public, offering a relaxed, welcoming atmosphere paired with exceptional food and beverage experiences. We are now looking for a Front of House Manager to join the team, someone who thrives in a luxury hospitality environment and takes genuine pride in creating unforgettable guest experiences. About the Role As Front of House Manager, you will play a key leadership role across concierge, ensuring every guest interaction exceeds expectations. You will oversee the daily operations of the Concierge and Guest Services departments, support the wider hospitality team, and make professional decisions in the absence of senior management. This is a hands on role suited to someone with strong service intuition, excellent communication skills, and a proactive, can do mindset. What You Will Be Doing * Lead and support Front of House operations, ensuring seamless daily service * Deliver outstanding customer service to members and guests at every touchpoint * Manage and train Concierge staff while maintaining high presentation standards (Team of 4 - 6) * Oversee guest check ins and check outs, activity bookings, and financial transactions * Liaise across departments to ensure a cohesive, high end service experience * Handle guest feedback and problem solve with professionalism and care * Maintain accurate records, logs, and administrative processes What You Will Bring * At least three years experience in high end or luxury hospitality * Proven leadership or supervisory experience within a guest facing role * Excellent organisational, interpersonal, and communication skills * Confidence with technology and reservation systems * A polished, professional manner with a genuine love for people and service * Flexibility to work evenings, weekends, and varied shifts as needed Why You Will Love It * Work in one of Northlands most exclusive and picturesque destinations * $32 - $35 (depending on experience) * Join a forward thinking hospitality team committed to excellence * Be part of an expanding operation with opportunities to grow your career * Competitive remuneration and supportive leadership culture If you are passionate about creating world class guest experiences and want to be part of something truly special, apply now to join this incredible hospitality team.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Branch Supervisor640425993249301123

Branch Supervisor

Are you ready to take the next step in your tourism career with one of New Zealand’s most iconic travel brands? Travvia – home to JUCY and Star RV – has an exciting opportunity for a vibrant, people-focused leader to join our Christchurch Branch as a Branch Supervisor! If you're a natural motivator with a knack for operational excellence and customer service, this could be your perfect fit. Bring your personality, energy, and leadership to help us deliver unforgettable experiences for travellers from all over the world. What you’ll be doing: As Branch Supervisor, you'll support the Branch Manager to lead daily operations and ensure everything runs like clockwork – from fleet management and vehicle safety to team coordination and sales. It’s a hands-on, fast-paced role where no two days are the same. - Oversee key branch operations, including bookings, vehicle dispatch/returns, repairs, and maintenance. - Deliver exceptional customer service to a global customer base. - Guide customers through their vehicle handover – showing them how everything works with confidence and clarity. - Drive results through upselling rental options and add-ons. - Carry out basic pre-hire vehicle safety inspections (don’t worry, we’ll train you!). - Help recruit, train, and support a high-performing team. - Foster a culture of fun, teamwork, and outstanding service. - Build strong relationships with internal and external stakeholders. What we’re looking for: - At least 3 years of customer service experience, ideally in tourism or vehicle rentals. - Strong leadership skills and a passion for coaching and motivating others. - A customer-first mindset and a hands-on approach to problem-solving. - Experience managing change and improving systems or team performance. - Excellent attention to detail and ability to juggle multiple tasks. - Fleet or workshop management experience. - A full, valid driver’s licence. - Availability to work across a 7-day roster, including weekends and public holidays. What’s in it for you: - Career progression and development in a thriving tourism company. - An awesome company culture where we work hard and have fun doing it. - Great perks including 5 days of free campervan hire (T&Cs apply) and other exclusive discounts with our affiliates. ?? Our Culture and Values At Travvia, we live by the values of: ?? Open hearts and open minds ?? Without us we are nothing ? We live and breathe adventure ?? Our own journey will never finish We believe in teamwork, having fun, doing things the right way – and making every trip unforgettable for our customers. Ready to Join Us? - If you’re ready to bring your skills to a company that values curiosity, adventure, and great service – we’d love to hear from you. - ?? We are reviewing applicants as they come in, so don't miss out, Apply now!

Christchurch City, Canterbury Region, New Zealand

Negotiable Salary

Venue&Restaurant Manager/Asst Manager (Bilingual)640201783022091124

Venue&Restaurant Manager/Asst Manager (Bilingual)

We’re expanding into the Asian market and are looking for a proactive bilingual (English + Chinese) Manager or Assistant Manager to join our team. This is a hands-on operational role, not just an office position. You’ll be actively involved in wedding and event coordination, as well as restaurant operations, service, and management at our on-site Western restaurant. What we’re looking for: • Excellent English communication skills (Chinese fluency required) • Outgoing, energetic, and confident with guests • Strong organisational and problem-solving skills • Hospitality or management experience not mandatory but preferred • Positive attitude and willingness to learn – full training provided • Must have own transport Why join us: • Supportive and friendly team environment • Beautiful venue setting with variety in every day • Opportunities to grow as we expand into new markets Apply now and join our dynamic team at Settlers Country Manor!

Waitākere, Auckland, New Zealand

Restaurant Supervisor & Maitre D639844657772811125

Restaurant Supervisor & Maitre D

Tides Hotel are seeking an enthusiastic staff member for evening shifts in our Bar & Eatery. This is a permanent Full Time position of 32+ hours per week. Must be available to work a mixture of weekdays, weekends and public holidays. The role consists of both bar and restaurant work, coordinating the service of conferences, functions, tour groups and set ups/pack downs. Also responsible for but not limited to; Stock taking Restaurant Property management software Maintenance Communication with our kitchen team Ensuring the restaurant is clean and presentable at all times This is a busy and rewarding role. The ideal candidate will be a good team player with excellent customer service and listening skills, have the ability to maintain a positive attitude, can work in a fast-paced environment and keep cool under pressure. Bar and restaurant/cafe experience required (or a similar field). If this opportunity fits your experience and you want to join our friendly team, apply online or send your CV and covering letter to enquiries@tideshotel.co.nz.

331 Suffolk Road, Stoke, Nelson 7011, New Zealand

Negotiable Salary

Venue Manager639658890547211126

We are looking for a experienced Venue/Hotel Manager at The Brown Pub Methven. The Hotel operates as a Bar, restaurant, bottle store, TAB, Pokies and accommodation. Support to HR with recruitment needs, payrates, final interviews, disciplinary procedures/requirements Inventory, payroll , roasters , Budget, Stock takes , banking Weekly and monthly reporting Oversee Kitchen New Menus, Costings, Wastage, Supplier Relationships, Function Costing/Planning, Rosters Actively research best pricing/products/supplier for Food and Beverage Monitor food and wage cost as per budget. Oversee Accommodation with Little Hotelier and Booking Channels, Monthly Payments, Large Bookings TAB/Pokies/Eftpos/POS contracts/compliance Large Function communication and organization Offsite Catering if required PERSONAL ATTRIBUTES Staff Training & Rosters for FOH Alcohol Ordering and Pricing Drinks Menu, Selection, etc - maintain compliance with brewery obligations and customer satisfaction Small Maintenance Observation and Organization of correct Repairer Customer communication daily via emails and booking channel messages Honest and reliable Job experience: A strong hospitality background, with a focus customer service. Prior experience in a Duty Manager position at a similar venue. You will hold a valid LCQ or Duty Managers Certificate Trustworthy and reliable

Ashburton, New Zealand

Bar Manager639649381992971127

The newly opened Clements Hotel has been renovated into a 5-star boutique hotel featuring 29 guest rooms and complemented by extensive F&B operations. Steeped in history, this property is iconic and promises to become a popular weekend dining destination with locals; the plush basement bar will have a prohibition era vibe with an extensive cocktail list and the restaurant serves contemporary cuisine, inspired by the local Cambridge food scene, using fresh, locally sourced ingredients. Original features within the hotel include a magnificent sweeping staircase, stunning stained-glass windows, parquet flooring, high ceilings, and luxurious furnishings creating a refined and relaxed atmosphere. As the Bar Manager, you will be responsible for overseeing our soon-to-open basement speakeasy bar. 1866 Speakeasy Bar located in the original 150 year old basement of The Clements Hotel, is being converted to an authentic underground cocktail bar. Inspired by the speakeasy bars of Chicago, it will be noted for its stage, live music, craft cocktails and an imaginative beverage program that is the star of the show. It will be essential that you create a memorable beverage experience for our guests by maintaining high standards of service, quality that Capstone Hotels are known for. This is a full-time permanent position. Responsibilities • Oversee and ensure the smooth running of the 1866 Speakeasy Bar. • Lead and motivate a diverse bar team of professionals, fostering a positive work environment and encouraging personal growth and development. • Collaborate with our Restaurant Manager to develop and update innovative and seasonal cocktail and beverage lists that cater to diverse guest preferences. • Manage beverage inventory, order supplies, and control costs to optimize profitability. • Maximise yield and revenue through innovative sales practices. • Ensure effective and timely communication between Bar, Restaurant and Kitchen departments. • Excellent, high quality customer service, ensuring positive guest experiences. • Handling complaints and overseeing the service recovery procedures for the bar. • To hold regular briefings and meetings with the team. • Understanding of current Health & Safety obligations, ensuring the Hotel is fully compliant to the SOP's, Policies, procedures and service standards. • Follow and implement the supply of Alcohol Act. Qualifications: • Extensive knowledge of cocktail and beverage operations. • Previous experience in a similar role. • Excellent communication and interpersonal skills. • Exceptional problem-solving and decision-making abilities, with a focus on delivering exceptional guest experiences. • Solid understanding of industry trends, customer preferences, and competitive market dynamics. • Current Manager's Certificate Applicant must have a valid visa or be a NZ citizen , we are unable to sponsor for this role, or transfer Accredited Visa holders. If you are an ambitious and creative professional with a passion for delivering exceptional guest experiences, we want to hear from you! Please send your CV through to gm@clements.co.nz

Waikato District, Waikato Region, New Zealand

Negotiable Salary

DM Certified? Casual Event Roles in Welly Await638103508003851128

DM Certified? Casual Event Roles in Welly Await

Casual Duty Manager Wellington Central Just want to stay busy here and there? This one's for you. Work when it suits you. Lead small teams. Keep events running smoothly. Great pay. Weekly $$ in your account. No strings just solid gigs. - Location: Wellington Central - Job Type: Casual / On-Call - Pay Rate: Competitive + 8% holiday pay - Shifts: Weekdays & Weekends (event-dependent) The Role: Join The Recruitment Network (TRN) as a Casual Duty Manager for exciting, flexible event roles in Wellington. From corporate suites to busy retail setups, you'll be the go-to person on-site keeping service sharp, teams supported, and everything flowing smoothly. What You'll Be Doing: - Overseeing corporate or retail event operations - Leading and supporting on-site staff - Managing guest experiences & customer service standards - Troubleshooting any issues with confidence - Staying cool in both fast-paced and quiet environments What You'll Need: - A current Duty Manager Certificate - Strong leadership & communication skills - Reliability, professionalism & a can-do attitude - Confidence in managing people and customer-facing roles Why Work with TRN? - Flexible shifts You choose when you work - Weekly pay On time, every time - Extra income Perfect side hustle - Top rates Plus holiday pay, sick leave, ACC & KiwiSaver - First dibs on roles Get access to jobs before they go live - Supportive team We've got your back Ready to Get Started? Apply now by attaching your CV to this ad, or register at: www.trn.org.nz Let's get you rostered in and ready to run the next great event.

Wellington, New Zealand

Negotiable Salary

Full Time Shift Manager, BurgerFuel Parnell637736421296671129

Full Time Shift Manager, BurgerFuel Parnell

Position: BurgerFuel Full-Time Shift Manager BurgerFuel Store: Parnell Got an epic personality, thrives in leading a bunch of misfits and loves burgers? Come join our fam of legends as a Shift Manager. BurgerFuel Parnell is leading BurgerFuel store in the country with multiple Store of the Year, Culture and Customer Service Awards. You will be learning and rubbing shoulders with the best staff in the business. What you’ll get: • Be part of a kick-ass team culture where you can be your 100% self. • Career progression and access to consistent personal and professional development programmes. • Kitted out with our epic uniform. • Free food on every shift and mate’s rates at every BurgerFuel in NZ. • Accessible Head Office support. • Access to well-being support and First Aid Training. • A day off for the annual end-of-year shutdown - a day to celebrate you and your fellow crew members. • Be part of our Reward and Recognition programme and get free stuff to celebrate your milestones at BurgerFuel. • Flexible work hours to fit in with your lifestyle. • A competitive pay rate What skills you need: • A positive attitude. • Leadership qualities and a drive to learn. • A passion for people. • Ability to multi-task, problem-solve and keep calm under pressure. • Flexibility to work in an environment where weekends and nights are the norm. • You’ll be a customer service champion and enjoy cooking up a storm. That’s it – we’ll teach you the rest! Experience with Sale of alcohol preferred (not essential) LCQ and General Manager Certificate preferred We foster a no-nonsense attitude and celebrate individuality. Tell us why you’re the one for the job and - no box tickers here! P.S. Keen to know more? head to burgerfuel.com/nz/work-with-us for all the BurgerFuel deets.

Auckland, New Zealand

Negotiable Salary

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