Receptionist

Description

Summary: Join Methven Resort as a flexible and responsive part-time receptionist, providing alpine comfort and warm Kiwi hospitality to guests while handling various front desk duties. Highlights: 1. Experience alpine comfort and warm Kiwi hospitality 2. Positive and approachable manner for guest interactions 3. Collaborate with hotel departments to coordinate guest services Experience alpine comfort and warm Kiwi hospitality at Methven Resort, perfectly positioned at the base of the Southern Alps. Thoughtfully designed accommodation options cater to every type of traveller, from cosy standard rooms and spacious family suites to deluxe studios. Each room offers relaxation and comfort, whether you're here to ski Mt Hutt or explore the stunning Canterbury landscapes. Methven Resort provides versatile spaces for conferences, team-building events, and celebrations of all sizes. Our main conference room features spectacular panoramic views of Mt. Hutt and accommodates up to 250 guests at full capacity. Methven Resort is currently seeking a part-time receptionist to join our team on a fixed-term basis starting in April to cover parental leave. We are looking for individuals that are flexible and responsive with a positive and approachable manner. The work varies and is scheduled around the occupancy of the hotel, therefore work will include weekends and public holidays when the hotel is busy. As a receptionist you will have strong interpersonal skills and must work well in a team environment, ability to work well under pressure, eye for detail. Excellent communication skills, excellent computer skills, spelling and grammar. Responsibilities: • Greeting guests with a friendly and welcoming attitude upon arrival. • Checking guests in and out efficiently, processing reservations, and handling payments accurately. • Providing information about hotel amenities, local attractions, and services to enhance guests' experiences. • Handling guest inquiries, requests, and concerns promptly and professionally. • Maintaining an organized and clean reception area. • Collaborating with other hotel departments to coordinate guest services. • Assisting with administrative tasks, such as filing, record-keeping, and preparing reports. • Ensuring the security and confidentiality of guest information. • Handling emergencies and guest issues calmly and effectively. • Assisting with guest luggage and porter duties. Experience: • Previous experience in similar role You must hold working rights in New Zealand or have a valid working visa. If you are interested in this opportunity and believe that you have what it takes, then please send your application to hr@capstonehotels.co.nz