Summary: This varied overnight role contributes to keeping the hotel running smoothly, acting as a calm and capable presence for guests and team members. Highlights: 1. Opportunity to be a friendly face while the city sleeps 2. Contribute to keeping the hotel running smoothly overnight 3. Be a go-to person for guests and team members * Guaranteed 40-hours per week! * Staff meals + uniform provided! * An opportunity to be a friendly face in our hotel while the city sleeps! At Millennium Hotel Rotorua, we combine exceptional hospitality with a workplace where people thrive. Proudly part of Millennium Hotels and Resorts, we live our value - Genuinely Care, Truly Connected, Go Further, and Energy On - every day. With great staff benefits, training, and career development, you'll discover A Thousand Ways of Happiness in a role that inspires both growth and connection. In this varied overnight role, you'll be the calm, capable presence that will contribute towards keeping our hotel running smoothly. From setting up our breakfast restaurant before the day begins, to ensuring our lobby and public areas are spotless, you'll be one of the go-to people for guests and team members alike. Key responsibilities: * Set up our breakfast restaurant and get it ready for the morning service * Keep the lobby and public areas clean, tidy, and inviting throughout the night * Assist with guest issues and complaints, handling each situation with confidence and professionalism * Help guests with luggage and special requests * Conduct regular security walks around the hotel and report any concerns * Support other departments with night-time needs What we're looking for: * You don't need to have worked nights before, but being willing to work overnight shifts is essential * Security or night experience is a bonus, and a full driver's licence is required * Reliability is key! Guests and the team will count on you to be there when scheduled * A friendly personality and excellent communication skills * Confidence in speaking to guests, even when handling complaints * Great customer service skills - hospitality experience is welcome but not essential Why join us? * Opportunities for career development and training * Discounted accommodation and food and beverage rates across NZ and globally * Staff meals on duty, uniform provided (including laundry services available) * Supportive leadership and a positive team culture This is a full-time 40-hour per week position with a variable rotating roster, which will include weekends and public holidays. Pay range of $24 to $26 per hour, depending on experience. Apply now and help us keep Millennium Hotel Rotorua a place where guests feel at home, no matter the hour!
Trademe · HR
Trademe · HR
