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Our vision is simple: Memorable Experiences for Everyone, Every Time.\r\nIf you’re an energetic leader who thrives on creating exceptional customer experiences and inspiring your team to do the same, this is the adventure you’ve been waiting for.\r\n\r\nOur Values – What We Live By\r\n\r\nAt Travvia, our values guide everything we do:\r\n\r\nOpen Hearts and Open Minds – We welcome all people and all ideas.\r\n\r\nWithout Us We Are Nothing – We work as one team and value every contribution.\r\n\r\nWe Live and Breathe Adventure – We embrace fun, challenge, and discovery.\r\n\r\nOur Own Journey Will Never End – We learn, grow, and continuously improve.\r\n\r\nThese values are at the heart of our culture—and they’ll be at the heart of your leadership, too.\r\n\r\nThe Opportunity\r\n\r\nAs our Customer Service Team Leader at Travvia Christchurch, you’ll be the driving force behind our front-of-house operations. 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From managing on-road service delivery to resolving customer issues, coaching staff, and upholding the quality of our fleet, you’ll play a key part in shaping our reputation and driving our service excellence.\r\n\r\nWhat You’ll Be Doing\r\n\r\nLead & Inspire\r\n\r\nEmpower, coach, and support the Customer Service Team to deliver consistently exceptional service.\r\n\r\nFoster a positive, engaging, and high-performing work environment.\r\n\r\nDrive team performance, ensuring alignment with Travvia’s service standards and values.\r\n\r\nChampion the Customer Experience\r\n\r\nBe the go-to person for customer feedback, complaints, and service recovery.\r\n\r\nResolve issues quickly and empathetically, ensuring customers leave happy.\r\n\r\nAnalyse customer insights and help implement improvements across the branch.\r\n\r\nOwn On-Road Service Delivery\r\n\r\nEnsure customers are supported throughout their rental journey—even once they’re on the road.\r\n\r\nGuide the team through unexpected situations, maintenance requests, and real-time problem-solving.\r\n\r\nDrive Operational Excellence\r\n\r\nManage workflow, team scheduling, and frontline operations to keep everything running smoothly.\r\n\r\nSupport the Branch Supervisor/Manager with daily operational tasks.\r\n\r\nMonitor service output and boost productivity during peak season.\r\n\r\nGrow Your Team\r\n\r\nProvide ongoing training, coaching, and development opportunities.\r\n\r\nLead team meetings, workshops, and feedback sessions that lift performance.\r\n\r\nKeep Us on Track\r\n\r\nMaintain accurate documentation of customer interactions and performance metrics.\r\n\r\nPrepare reports and support data-driven decision-making.\r\n\r\nBe a Safety & Brand Ambassador\r\n\r\nPromote a safe workplace and uphold Travvia’s health & safety standards.\r\n\r\nRepresent Travvia, JUCY, and Star RV with pride—living our values in everything you do.\r\n\r\nWhat You’ll Bring\r\n\r\nProven leadership experience in customer service—ideally in tourism, hospitality, transport, or vehicle rentals (bonus points for motorhome experience!).\r\n\r\nA passion for customer experience and a natural ability to resolve issues with positivity and empathy.\r\n\r\nStrong problem-solving skills, resilience under pressure, and a “solutions first” mindset.\r\n\r\nExcellent communication skills—both written and verbal.\r\n\r\nHigh attention to detail and the ability to juggle competing priorities.\r\n\r\nA collaborative spirit and the desire to build a close-knit, high-performing team.\r\n\r\nWhy You’ll Love It Here\r\n\r\n? A values-driven, adventurous, people-first culture\r\n? Grow your leadership skills and contribute to a thriving team\r\n? Make a real impact on customer journeys and the Travvia brand\r\n? 5 days free campervan hire (T&C apply) + exclusive travel discounts \r\n? Access to tourism perks & partner deals\r\n\r\nReady to Lead the Adventure?\r\n\r\nIf you’re passionate about people, service, and creating unforgettable moments, we’d love to hear from you.\r\nApply now and help shape the next chapter of unforgettable travel experiences with Travvia.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763424242000","seoName":"customer-service-team-leader-christchurch","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/customer-service-team-leader-christchurch-6443830300224311/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e626ce5b-2ce1-4062-9c34-314cd1e29959","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Lead customer service team","Ensure exceptional customer experiences","Drive operational excellence"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Christchurch City,Canterbury Region","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Far North District, Northland Region, New Zealand","infoId":"6436227960665711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Night Auditor","content":"Taipa Beach Resort, nestled on the picturesque Doubtless Bay, offers a unique blend of serene beachside relaxation and easy access to Northland's attractions. Guests can unwind by the beach or pool and explore nearby historic sites, scenic walks, and cultural experiences just moments away. \r\n\r\nThis resort provides a wide array of accommodations, including studios, one- and two-bedroom apartments, amounting to a total of 32 bedrooms. Moreover, it features a vibrant conference and events venue.\r\n\r\nAs the Night Auditor, you will play a crucial role in ensuring exceptional guest experiences during the nighttime hours, maintaining the highest standards of service and security. This is a part-time position. \r\n\t\t\t\t\t\r\nResponsibilities:\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n•\tOversee and manage all operations during the night shift, ensuring the smooth running of the resort and maintaining the highest levels of service.\r\n•\tWelcome and assist guests upon arrival and departure, ensuring their needs are met and any issues are promptly resolved.\r\n•\tManage the night audit process, including accurate and timely preparation of financial reports, guest accounts, and other administrative duties including rolling the day.\r\n•\tHandle guest inquiries and complaints professionally and promptly, finding appropriate resolutions and ensuring guest satisfaction.\r\n•\tEnsure the safety and security of guests and the property by monitoring surveillance systems, conducting regular rounds, and promptly addressing any security concerns.\r\n•\tCollaborate with other departments, such as Housekeeping and Maintenance, to address guest issues if they occur.\r\n•\tMaintain accurate records and reports of incidents, guest interactions, and operational activities during the night shift.\r\n•\tStay updated on hotel services, facilities, and local attractions to assist guests with inquiries and provide recommendations.\r\n\r\n\r\nExperience: \t\t\t\t\t\t\r\n•\tExperience in a Night Auditor or Receptionist role, preferably within a hotel or upscale hospitality environment, is an advantage.\r\n•\tStrong customer service skills, with a passion for delivering exceptional guest experiences.\t\r\n•\tFlexibility to work night shifts, including weekends and holidays, as required.\r\n•\tValid NZ working right required, we are unable to sponsor for this position.\r\n\r\nIf you are passionate about the hospitality industry and want to join our team, please send your CV to gm@taipabeachresort.co.nz","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762830309000","seoName":"night-auditor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/night-auditor-6436227960665711/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"13c597dd-4620-4110-b732-947b1cc6ca4a","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Night Auditor role at Taipa Beach Resort","Manage night shift operations","Ensure guest satisfaction and security"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Far North District,Northland Region","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Invercargill, New Zealand","infoId":"6431849040371311","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Front Office Manager","content":"The Invercargill Licensing Trust (ILT) is a high performing community owned organisation with a clear purpose - to create and contribute to a vibrant Invercargill. \r\n\r\nILT operates 23 businesses across Invercargill. It employs around 650 staff and has a rich heritage of investing in leading edge hospitality facilities and funding significant community projects through its distribution of profits to over 400 community organisations each year.\r\n\r\nThe Kelvin Hotel is a 3.5 star, 61 room hotel in the heart of Invercargill, also offering function spaces and several quality food and beverage offerings.\r\n\r\nThis is an exciting opportunity for an experienced Front Office Manager or somebody ready to take that next step in their hotel career.\r\n\r\nYou will oversee the reservations of the Kelvin Hotel, manage best daily rates for accommodation, manage the Kelvin's OTA sites to ensure we are competitive and maximise sales. Ensure all contracted rates are negotiated in conjunction with the Hotel Executive Manager and ILT Sales Executive as well as lead a high performing team and ensure top class service and guest experience.\r\n\r\nApplicants will demonstrate the following attributes:\r\n\r\n* A professional appearance with a positive attitude adaptability and flexibility\r\n\r\n* Previous experience in hotel accommodation front office and reservations\r\n\r\n* Strong team leader, hands-on, can-do attitude\r\n\r\n* Excellent verbal and written communication skills\r\n\r\n* To maintain the standard and culture of the team by setting an example to new members of staff and assisting in their training\r\n\r\n* Ability to coach and train staff, whilst ensuring all Hotel policies and procedures are implemented and adhered to\r\n\r\n* Effective time management skills with the ability to retain immaculate attention to detail\r\n\r\n* To willingly assist customers when the need arises eg making recommendations and generally anticipating their needs\r\n\r\n* Ability to made independent decisions to ensure guest satisfaction within the Hotel's guidelines\r\n\r\n* Experience with managing and building internal and external relationships\r\n\r\n* Community focused with a passion for people and the community\r\n\r\n* Available and willing to work a mixture of weekday and weekend shifts\r\n\r\nFor further information on ILT, please visit their website www.ilt.co.nz\r\n\r\nThis is an opportunity to further your career within a professionally led organisation that delivers tangible outcomes to the community.\r\n\r\nMore than a great career opportunity, Southland offers a lifestyle that is second to none. Take a look here http://southlandnz.com/live\r\n\r\nConfidential inquiries can be made to Jemma Wild at manager@kelvinhotel.co.nz","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762488206000","seoName":"front-office-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/front-office-manager-6431849040371311/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a2e205af-2071-4534-a8da-c5652918e1eb","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Lead front office and reservations","Manage OTA sites for sales","Strong team leadership skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Invercargill,Southland Region","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Dunedin, New Zealand","infoId":"6414180631974711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Front of House - Event in Dunedin!","content":"Elite Hospitality. Premium Venues. Total Flexibility.\r\n\r\nAre you a hospitality professional who takes pride in delivering seamless service and polished presentation?\r\nWe're hiring Event Front of House / Cleaner staff for premium events in Dunedin and surrounding areas in the month of November.\r\n\r\nThis is a casual, on-demand opportunity ideal for skilled individuals who value flexibility and love working in high-end environments from refined cafés and corporate functions to exclusive VIP events.\r\n\r\n - Location: Dunedin\r\n - Rate: $24.00 plus 8% holiday pay\r\n\r\nWhat You Bring:\r\n\r\n - Previous customer-facing hospitality experience\r\n - Professional presentation and clear communication\r\n - Initiative, independence, and calmness under pressure\r\n - Friendly, engaging energy and attention to detail\r\n - Willingness to assist with light cleaning duties during events\r\n - Must have own transportation\r\n\r\nWhy Join Us:\r\n\r\n - Work at prestigious venues and VIP events\r\n - Competitive hourly rates and weekly pay\r\n - Flexible scheduling you choose your shifts\r\n - Be part of a professional, supportive team that values excellence\r\n - Step into a role where your skill and professionalism shine.\r\n\r\nApply today at www.trn.org.nz or through this ad.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761107861000","seoName":"front-of-house-event-in-dunedin","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/front-of-house-event-in-dunedin-6414180631974711/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"091c9ce1-cf62-4328-ab66-24984cbf4be5","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Flexible shifts in high-end events","Competitive hourly rates","Work at prestigious venues"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Dunedin,Otago Region","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Christchurch City, Canterbury Region, New Zealand","infoId":"6404303005542511","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Experience Lead","content":"Do you have a real passion and proven customer service experience in the vehicle rentals or tourism industry? Have you got impeccable attention to detail and a natural flair for providing a high level of quality to the customer across a full customer lifecycle? \r\n\r\nTravvia Christchurch Branch is hiring, come and join our great team of employees and work with our brands JUCY and Star RV.\r\n\r\nAs one of our team of valuable branch employees, you will be responsible for providing a seamless customer experience by delivering best practice service standards for vehicle rentals and providing consistency across Branch operations.\r\n\r\nIn this role you’ll be responsible for the full vehicle lifecycle management, from vehicle cleaning to ensuring a vehicle is never dispatched in poor mechanical condition, right through to handing the keys over to our customers so they can enjoy a stress-free, amazing experience!\r\n\r\nTo be successful in this role you will need to demonstrate a highly developed customer service mindset and conflict resolution skills. Above all, we want someone keen to work alongside the Branch team leader to ensure the Branch is the best it can be!\r\n\r\nWe are looking for someone who has:\r\nPrevious customer service experience\r\nAbility to produce detailed high-quality work.\r\nKnowledge and understanding of the Tourism industry.\r\nWillingness to learn minor domestic car/campervan repairs.\r\nAbility to establish and maintain supplier & service centre relationships.\r\nPrevious vehicle detailing experience is desirable.\r\nFull NZ Driver´s License\r\nA desire for a hands-on role in the tourism or rental vehicle industry\r\nHave NZ legal working rights\r\n\r\nYou need to be able to:\r\nBe committed to working weekends and public holidays.\r\nClean our Fleet of vehicles, with a quick turnaround & to an exceptional standard.\r\nEnsure that vehicles are in a road-worthy condition & perform basic safety checks (Training provided)\r\nWork efficiently and effectively in a fun team environment.\r\nBe able to work independently to get the job done.\r\nBe available to work across a 7-day roster, including weekends and public holidays.\r\n\r\nAt Travvia we offer:\r\nA competitive hourly pay rate \r\nOpportunity to take your career further in the Tourism industry.\r\nAmazing company culture, working with people from all over the world.\r\nGreat company perks including 5 days of free campervan hire (T&Cs apply)\r\n\r\n?? Our Culture and Values\r\nAt Travvia, we live by the values of:\r\n?? Open hearts and open minds\r\n?? Without us we are nothing\r\n? We live and breathe adventure\r\n?? Our own journey will never finish\r\nWe believe in teamwork, having fun, doing things the right way – and making every trip unforgettable for our customers.\r\n\r\nIf you think this opportunity sounds like you, Apply now! We are reviewing applications as they come in so don't miss out.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1760336172000","seoName":"experience-lead","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/experience-lead-6404303005542511/","localIds":"3","cateId":null,"tid":null,"logParams":{"tid":"591e545d-57b4-46ce-954f-a7dea76d5539","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Customer service in vehicle rentals","Manage full vehicle lifecycle","Competitive hourly pay rate"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Canterbury","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Waipa District, Waikato Region, New Zealand","infoId":"6398419714137911","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Receptionist","content":"An exciting opportunity have been created for a full-time Receptionist to join our team at The Clements Hotel. The Clements is Cambridge’s most iconic Hotel, with a recent stunning renovation of the heritage building formerly known as the Masonic Hotel and built in 1911, this project has truly been a labor of love. The sensitively restored and renovated building has been transformed into a 5-star boutique hotel featuring 29 guest rooms and complemented by extensive F&B operations.\r\n\r\nAs a receptionist you will have strong interpersonal skills and must work well in a team environment, ability to work well under pressure, eye for detail. Excellent communication skills, excellent computer skills, spelling and grammar. \r\n\r\nResponsibilities: \r\n•\tGreeting guests with a friendly and welcoming attitude upon arrival.\r\n•\tChecking guests in and out efficiently, processing reservations, and handling payments accurately.\r\n•\tProviding information about hotel amenities, local attractions, and services to enhance guests' experiences.\r\n•\tHandling guest inquiries, requests, and concerns promptly and professionally.\r\n•\tMaintaining an organized and clean reception area.\r\n•\tCollaborating with other hotel departments to coordinate guest services.\r\n•\tAssisting with administrative tasks, such as filing, record-keeping, and preparing reports.\r\n•\tEnsuring the security and confidentiality of guest information.\r\n•\tHandling emergencies and guest issues calmly and effectively.\r\n•\tAssisting with guest luggage and porter duties.\r\n\r\nExperience: \r\n•\tPrevious experience in similar role\r\n•\tDetermination to exceed customer expectation. \r\n•\tExceptional attention to detail\r\n•\tHigh level of resourcefulness\r\n•\tImmaculate grooming and presentation\r\n•\tHonest and work well in a team environment.\r\n•\tExcellent English.\r\n•\tPassion for the hospitality sector \r\n\r\nYou must hold working rights in New Zealand or have a valid working visa.\r\n\r\nIf you are interested in this opportunity and believe that you have what it takes, then please send your application to gm@clements.co.nz","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1759876540000","seoName":"receptionist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/receptionist-6398419714137911/","localIds":"15","cateId":null,"tid":null,"logParams":{"tid":"1c23744d-eee9-4f8a-bffb-de7518ebd473","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Friendly guest接待 at 5-star hotel","Excellent communication and computer skills","Immaculate grooming and presentation required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Waikato Region","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"North Shore, Hauraki, Auckland, New Zealand","infoId":"6397531214080211","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Guest Service Manager","content":"Guest Service Manager - Maxim Hotel\r\n\r\nLocation: Albany, Auckland, New Zealand\r\n\r\nWe are on the lookout for an experienced and dynamic Guest Service Manager to oversee the smooth operation of our Front Office and its units, including Reception, Guest Floors, Concierge and Lobby Bar. This leadership role is crucial in ensuring that every guest experience meets the highest standard, from check-in to check-out. \r\n\r\nSkills & Experience:\r\n\r\n* Minimum of 3 years of experience in Front Office operations in a managerial role.\r\n* Proficiency in RMS will be an advantage, with the expectation that you will provide training and support to other team members to enhance overall skill levels.\r\n* Strong leadership and people management skills, with the ability to motivate and supervise a diverse team.\r\n* In-depth knowledge of Front Office systems and operations.\r\n* Excellent communication and problem-solving skills.\r\n* Proficiency in managing hotel occupancy, revenue, and average rate, while ensuring high service standards.\r\n* Experience in guest engagement.\r\n* Ability to multitask, organise, and maintain focus under pressure.\r\n\r\nAbout Maxim Hotel:\r\n\r\nMaxim Hotel is a newly opened 5-stars property located in the heart of Albany, offering premium hospitality and an exceptional guest experience. Our hotel features 80+ rooms and good amenities. We pride ourselves on delivering impeccable service to our guests in a warm, welcoming environment. As part of our team, you’ll be joining a growing hospitality brand with plenty of opportunities for career development.\r\n\r\nWhy Join Us?\r\n\r\n* Competitive salary and employee benefits.\r\n* Work in a friendly and supportive team with a focus on career growth.\r\n* Be part of a new hotel brand, helping shape its reputation from the ground up.\r\n* Career development opportunities within the hospitality industry.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1759807126000","seoName":"guest-service-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/guest-service-manager-6397531214080211/","localIds":"117","cateId":null,"tid":null,"logParams":{"tid":"fa80ef78-6ec7-4855-a3b1-6cf63f904133","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Lead Front Office operations","Manage guest experiences","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Albany,Auckland","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Christchurch City, Canterbury Region, New Zealand","infoId":"6380792387891311","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Front Desk Attendant","content":"We're Hiring – Front Desk Attendants at Bealey Quarter!\r\nLove hospitality and enjoy creating a warm first impression? We’re on the lookout for friendly, reliable, and customer-focused individuals to join our front desk team at one of our Christchurch venues – Bealey Quarter!\r\nWhether you're a night owl or a people person who loves the afternoon hustle, we have shifts to suit.\r\n\r\nThe Role\r\nAs a Front Desk Attendant, you’ll be the first point of contact for our guests. Your day (or night!) will include:\r\n•\tGreeting guests and handling check-ins & check-outs\r\n•\tAnswering phone calls and managing bookings\r\n•\tProviding general admin and security support\r\n•\tHandling payments and basic cash management\r\n•\tMaintaining a professional and friendly front-of-house presence\r\n\r\nWhat You’ll Bring\r\n•\tHospitality, hotel or customer service experience preferred\r\n•\tConfident communication & a friendly, helpful attitude\r\n•\tBasic computer skills (RMS and OTA experience preferred)\r\n•\tWillingness to learn – training is provided!\r\n•\tA team-first mindset and a strong sense of responsibility\r\n\r\nWe’ll Provide\r\n•\tFull training and support\r\n•\tA team that backs you\r\n•\tUniform supplied\r\n•\tHourly rate: $25.90 per hour \r\n•\tImmediate start \r\n\r\nReady to Jump In?\r\nIf you're reliable, proactive, and love delivering great guest experiences, we’d love to hear from you!\r\nApply now and join a team where your presence matters.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758499405000","seoName":"front-desk-attendant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/front-desk-attendant-6380792387891311/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c9d38837-479f-4cb2-9d63-6e09c1feb4a6","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Friendly front desk attendant role","Competitive hourly rate of $25.90","Immediate start available"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Canterbury","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Christchurch City, Canterbury Region, New Zealand","infoId":"6369921259852911","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Real Estate Salesperson","content":"Thinking About a Career Change? You're Not Alone - and You're in the Right Place.\r\n\r\nIf you're feeling stuck in your current job or simply know you're meant for something more - but aren't sure what that looks like yet - we get it. Changing careers can be overwhelming, especially when you don't know where to start. The good news? You don't need prior experience to succeed in real estate - just a desire to grow, connect with people, and build a future you're excited about.\r\n\r\nAt Harcourts Four Seasons we specialize in helping people make that leap. With hands-on training, mentorship, and a supportive team behind you, you'll have everything you need to turn your interest into a thriving new career.\r\n\r\nDoes this sound like you?\r\n\r\n - You want more control over your income and schedule\r\n - You're ready to invest in your personal and professional growth\r\n - You enjoy helping others and building relationships\r\n - You're determined to succeed - even if you're starting from scratch\r\n\r\nYou'll be joining a trusted, respected, and industry-leading company that's committed to your success. As you work toward your Certificate in Real Estate (Level 4), Harcourts Four Seasons will support you every step of the way - with world-class training, hands-on guidance, and ongoing mentorship to help you build confidence and hit the ground running.\r\n\r\nWhat's in it for you?\r\n\r\n - Uncapped earning potential - your income is driven by your effort\r\n - Flexible hours & lifestyle freedom - take control of your time with a career that fits around your life, not the other way around.\r\n - Industry-leading brand recognition - leverage the strength and reputation of Harcourts, a global name in Real Estate\r\n\r\nWho are we looking for?\r\nWe are not looking for experience - we're looking for the right attitude. No matter the background you're coming from, success in real estate starts with people who are:\r\n\r\n - Self-motivated and determined to take charge of their own future\r\n - Excellent communicators who enjoy connecting with people from all walks of life\r\n - Resilient and proactive with a problem-solving mindset\r\n - NZ work eligible and hold a valid driver's license\r\n\r\nFor more information on how to fast track changing careers get in touch with Kat today on 021714997 or at kat@trn.org.nz","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757650098000","seoName":"real-estate-salesperson","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/real-estate-salesperson-6369921259852911/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"887b6dad-9dbe-4a8a-b4dc-716efe54e109","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["No prior experience required","Flexible hours and lifestyle freedom","Uncapped earning potential"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Canterbury","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Westland, MI, USA","infoId":"6369921048985711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Guest Service Assistant","content":"Located midway between the West Coast glacier towns and Queenstown, Wilderness Lodge Lake Moeraki sits on the shores of the Moeraki River, surrounded by ancient rainforests of Te Wahipounamu World Heritage Area. Few places on earth can match the lodge’s stunning natural setting. Walk wild seacoast home to seals and rare penguins, kayak pristine lakes, and explore this unique landscape alongside expert naturalist guides. Premium accommodation, delicious food, and warm hospitality, sets the Wilderness Lodge experience apart. Wilderness Lodge Lake Moeraki is family-owned and has been at the forefront of nature protection and conservation for over 35 years.\r\n\r\nWe are currently seeking passionate Guest Service Assistants for the upcoming season. If you enjoy working hands-on across multiple departments and you’re passionate about creating memorable experiences for others, this is the perfect opportunity for you to make your mark.\r\n\r\nThis is a full-time fixed-term position, starting in October 2025 through to late April 2026. This role has food and accommodation provided on-site at a cost. Couples welcomed!\r\n\r\nThe successful applicants will have a true passion for delighting guests and offering a memorable experience tailored to the needs of each guest. They will also have strong interpersonal skills and must work well in a team environment.\r\n\r\nTo be successful you will require:\r\n• Prior experience in Food & Beverage, Housekeeping, and/or Reception an advantage\r\n• Good written and verbal communication skills\r\n• Excellent administrative skills\r\n• Previous experience in a customer service\r\n• Ability to think of your feet and work by yourself\r\n• NZ resident or applicable Visa\r\n\r\nThis is a fantastic opportunity to allow your level of experience and passion for the industry to shine in an exceptional and remote location.\r\n\r\nIf you are interested in this opportunity and believe that you have what it takes, then please apply now!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757650081000","seoName":"guest-service-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/guest-service-assistant-6369921048985711/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e5a4de80-d562-4e36-a42f-1430843fc85f","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Full-time fixed-term position","Food and accommodation provided","Work in a remote natural setting"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Westland,Michigan","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Rotorua, New Zealand","infoId":"6361260461555311","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Night Porter","content":"* Guaranteed 40-hours per week!\r\n* Staff meals + uniform provided!\r\n* An opportunity to be a friendly face in our hotel while the city sleeps!\r\n\r\nAt Millennium Hotel Rotorua, we combine exceptional hospitality with a workplace where people thrive. Proudly part of Millennium Hotels and Resorts, we live our value - Genuinely Care, Truly Connected, Go Further, and Energy On - every day. With great staff benefits, training, and career development, you'll discover A Thousand Ways of Happiness in a role that inspires both growth and connection.\r\n\r\nIn this varied overnight role, you'll be the calm, capable presence that will contribute towards keeping our hotel running smoothly. From setting up our breakfast restaurant before the day begins, to ensuring our lobby and public areas are spotless, you'll be one of the go-to people for guests and team members alike.\r\n\r\nKey responsibilities: \r\n\r\n* Set up our breakfast restaurant and get it ready for the morning service\r\n* Keep the lobby and public areas clean, tidy, and inviting throughout the night\r\n* Assist with guest issues and complaints, handling each situation with confidence and professionalism\r\n* Help guests with luggage and special requests\r\n* Conduct regular security walks around the hotel and report any concerns\r\n* Support other departments with night-time needs\r\n\r\nWhat we're looking for: \r\n\r\n* You don't need to have worked nights before, but being willing to work overnight shifts is essential\r\n* Security or night experience is a bonus, and a full driver's licence is required\r\n* Reliability is key! Guests and the team will count on you to be there when scheduled\r\n* A friendly personality and excellent communication skills\r\n* Confidence in speaking to guests, even when handling complaints\r\n* Great customer service skills - hospitality experience is welcome but not essential\r\n\r\nWhy join us?\r\n\r\n* Opportunities for career development and training\r\n* Discounted accommodation and food and beverage rates across NZ and globally\r\n* Staff meals on duty, uniform provided (including laundry services available)\r\n* Supportive leadership and a positive team culture\r\n\r\nThis is a full-time 40-hour per week position with a variable rotating roster, which will include weekends and public holidays. Pay range of $24 to $26 per hour, depending on experience. \r\n\r\nApply now and help us keep Millennium Hotel Rotorua a place where guests feel at home, no matter the hour!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075147000","seoName":"night-porter","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/night-porter-6361260461555311/","localIds":"31","cateId":null,"tid":null,"logParams":{"tid":"475aa616-8c71-4e3b-b548-8d22571f6819","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["40-hour per week role","Staff meals and uniform provided","Opportunities for career development"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Rotorua,Bay of Plenty","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"New Plymouth, New Zealand","infoId":"6361226312614611","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Front Office Sales & Guest Relations","content":"Plymouth International is a hotel well known for offering a warm welcome and a friendly environment for our guests.\r\n\r\nWe are actively looking for an enthusiastic, hardworking individual with an eye for detail to become part of our Front Office team. Full-time and Part-time positions are available.\r\n\r\nSales along with positive professional guest relations are the key to the ongoing success of our hotel and this position commands a team player with a bright and bubbly disposition. As a Front Office Receptionist, you will ensure that our customers always receive efficient and courteous service.\r\n\r\nExperience with Microsoft Office would be an advantage, along with a willingness to work afternoon shifts from 3 to 11 pm including alternative weekends and availability to help cover leave. We currently have 2 shifts per week available as a Front Office Receptionist, with the possibility of adding Food & Beverage or Housekeeping shifts for the right person wanting more hours per week.\r\n\r\nExperience is preferred but we are happy to train you if you are the right person for the job!\r\n\r\nKey responsibilities include: \r\n\r\n• \tFriendly, outgoing and self-motivated personality\r\n• \tPossesses a mature attitude and commitment to the role\r\n• \tWilling and able to work shifts including weekends and public holidays\r\n•\tMaintain good working relationships with fellow staff and supervisors\r\n•\tAn effective and efficient team player, organised, with an eye for detail\r\n•\tGreat attendance and timekeeping skills\r\n•\tConfident phone manner with good English language skills\r\n\r\n \r\nWe offer a professional and enjoyable working environment, free car parking and staff meals.\r\n\r\nFront office hospitality is a rewarding career for the right person, we welcome the opportunity to meet with you.\r\n\r\nOnly those legally allowed to work in New Zealand should apply.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074946000","seoName":"front-office-sales-guest-relations","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/front-office-sales-guest-relations-6361226312614611/","localIds":"45","cateId":null,"tid":null,"logParams":{"tid":"15427cbe-0573-4d46-85b2-e579821dd206","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Friendly, outgoing personality","Willing to work weekends and public holidays","Opportunity to gain experience in hospitality"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"New Plymouth,Taranaki Region","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Far North District, Northland Region, New Zealand","infoId":"6361226196569811","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Duty Manager","content":"* 32-hours per week guaranteed!\r\n* Staff accommodation! Meals! Uniform! Laundry!\r\n* Step into a front office leadership role and ensure smooth operations!\r\n\r\nSituated in lush gardens and overlooking the Waitangi Treaty Grounds and Bay of Islands harbour, Copthorne Hotel and Resort Bay of Islands combines relaxed comfort with cultural richness. From leisure guests to conference visitors, we create unforgettable stays that embody Millennium Hotels and Resorts' \"A Thousand Ways of Happiness\" promise.\r\n\r\nEvery experience we deliver is shaped by our purpose: Your best time and place - right here, right now. It's what drives us to Go Further, be Truly Connected, bring Energy On, and Genuinely Care about every moment our guests spend with us.\r\n\r\nAs part of the team, you'll help bring our purpose and values to life by creating a welcoming, responsive environment where people feel supported and inspired, whether they're checking in, dining with us, or simply taking in the view.\r\n\r\nIn this role, you'll lead by example to ensure our front office runs smoothly, uphold health and safety standards, and oversee the hotel in the absence of senior managers - uniquely varied leadership opportunity that blends hands-on operations with delivering warm and memorable hospitality.\r\n\r\nKey responsibilities:\r\n\r\n* Act as the hotel's Duty Manager, including responsibility for the liquor license and emergency protocols.\r\n* Supervise and support front office staff to deliver consistent, professional service.\r\n* Lead daily operations and resolve guest issues with empathy and efficiency.\r\n* Champion health, safety, and legal compliance standards.\r\n* Upsell hotel services, promote our restaurant, and support our loyalty programme.\r\n* Be the go-to for security, guest privacy, and smooth check-in/check-out processes.\r\n\r\nWhat we're looking for:\r\n\r\n* A current LCQ Certificate (essential).\r\n* A current General Managers Certificate, or the ability to obtain one. \r\n* Minimum 6 months proven experience in hotel front office or hospitality leadership.\r\n* A full driver's license is preferred. \r\n* A genuine passion for customer service, with excellent communication and multitasking skills.\r\n* A calm, proactive approach to handling pressure and solving problems.\r\n* Confidence in training, leading a team, and using property management systems.\r\n\r\nWhy work with us:\r\n\r\n* Great staff benefits such as discounted staff accommodation, meals on duty, uniform provided, laundry services available.\r\n* Be part of a supportive national brand that values your growth.\r\n* Enjoy exclusive hotel discounts across our properties nationwide.\r\n* Join a team that celebrates meaningful guest interactions and local pride.\r\n* Feel secured with a guaranteed 32-hour work week, and an hourly wage rate between $27-$30. \r\n\r\nApply now and bring your leadership and energy to a hotel that's all about creating memorable stays and making a difference.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074936000","seoName":"duty-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/duty-manager-6361226196569811/","localIds":"10","cateId":null,"tid":null,"logParams":{"tid":"cd71fccc-e1ec-4f99-9edf-00da8bc763a3","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["32-hours per week guaranteed","Staff accommodation and meals","Lead front office operations"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Northland","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Far North District, Northland Region, New Zealand","infoId":"6361224820621011","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Night Audit","content":"* Career development and training opportunities\r\n* Discounted hotel rates nationwide\r\n* Employee Food & Beverage discounts\r\n\r\nWe are Copthorne Hotel and Resort, Bay of Islands. Together with Millennium and Kingsgate Hotels, we are one of New Zealand's largest hotel operators and part of an expanding international network of hotels. We are known for creating memorable guest experiences that start from the moment our guests walk through the door and continue 24/7 during their stay with us.\r\nThat's where you come in.\r\n\r\nWelcome to Copthorne Hotel and Resort, Bay of Islands here's what you can expect when you join our team:\r\n\r\n* Career development and training opportunities\r\n* Discounted hotel rates nationwide\r\n* Complimentary staff meals on duty\r\n\r\nDo you need experience?\r\n\r\nExperience completing the Night Audit process will be an advantage, as will knowledge of Opera. Ideally you have worked front of house in a hotel before, however we offer excellent training for the hospitality professionals of the future, so experience is not essential. You are flexible with hours, and bale to work weekends and public holidays, enjoy working nights and pride yourself on your ability to communicate clearly at all levels. You are looking for a role where comfort, guest safety and security is paramount and you are respected for your high standards.\r\n\r\nIn this role, you will ensure a positive guest experience by being on hand to deal with enquiries through the night, explain the hotel facilities and anticipate guest needs. Other responsibilities include hotel cleaning, delivery of room service orders and assisting where required. You will need a good level of strength and fitness to assist guests with their luggage.\r\n\r\nThis is a permanent part-time role with a minimum of 32 hours per week.\r\n\r\nWe're looking forward to getting NZ's best hospitality employees back to work. We will look after you with regular night shifts, a friendly team and the prestige of being part of one of NZ's leading hotel brands.\r\n\r\nIf you're ready for the next step in your career in a positive and sophisticated environment, apply now.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074821000","seoName":"night-audit","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city/cate-front-office-guest-services/night-audit-6361224820621011/","localIds":"10","cateId":null,"tid":null,"logParams":{"tid":"90606280-3a91-42c9-834d-c24517570a24","sid":"692edc68-d5f0-407b-9080-121cace23e1e"},"attrParams":{"summary":null,"highLight":["Career development opportunities","Discounted hotel rates","Complimentary staff meals"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Northland","unit":null}]},"isFavorite":false},{"category":"4000,4219,4223","location":"Queenstown, New Zealand","infoId":"6349988894067411","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Guest Services Agent","content":"\r\nAbout The Role\r\n\r\nIf you are passionate about service and have a smile to match, we are seeking a Guest Services Agent.\r\nWe are looking for an enthusiastic applicant who understands the meaning of great guest service, team work and attention to detail. A team player who enjoys the hospitality industry and wants to further their career.\r\nThis role covers different shifts during the week, weekends and public holidays. You will need to be flexible to work all rostered days and preferably come with a minimum of 1 years customer service or hospitality experience.\r\nThis role requires you to do porter duties from time to time and assisting in other areas of the hotel as needed.\r\nThis is a Full time role (Minimum 30 hours per week) based at Sudima Queenstown Five Mile Hotel and the rate is $26 - $27 per hour.\r\n\r\nResponsibilities | Ngā haepapa\r\nResponsibilities include but are not limited to:\r\n Assist Front Desk during busy check in and check out to ensure guests are receiving the best possible services.\r\n Record all luggage stored in an orderly manner\r\n Must be updated on the knowledge of all room categories and amenities\r\n Fix small maintenance issues in the rooms\r\n Responsible for the Front Office operations and guest satisfaction of the departments\r\n Assist with guest enquiries\r\n Must be responsible and careful when parking guest vehicles\r\n Ensure guest messages, dry cleaning are delivered in a timely manner.\r\n Assist other departments in the successful operation of the business with a key focus on: guest service, guest relations and yield management.\r\n Regularly inspect the lobby and public area to ensure that the standards of the Hotel are maintained and comfortable for guests, clients as well as employees.\r\n Provide guest advice and assistance with tour bookings, restaurant, activities and directions\r\n Requirements\r\nAbout you | Ko koe tēnei\r\nWe seek team members with a great attitude. 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