**Company Description** **About us:** WM New Zealand is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do. We have a great permanent job opportunity for a highly motivated labourer to join our supportive team based in Wellington. **Job Description**This critical role sits at the heart of the operation, key responsibilities include: - Excellence in customer service through responding to service-related enquiries to meet contractual service timelines - Supervision of the despatch coordinators - Monitoring route collection efficiencies, coordinating daily activities, responding to sudden reactive changes, and communicating with customers regarding any operational delays - Scheduling daily work for over 60 trucks and operators **Qualifications** **About you** To be successful in this role you will have proven experience in a fast-paced environment. Prior despatch experience will be advantageous. You also bring a proactive and positive attitude and the ability to instantly build rapport and operational relationships within the large diverse team. You're flexible, have high attention to detail and good time management. Experience in front line operating systems is essential. A proven track record in leading a team and experience in Microsoft office suit is essential to this role. **Additional Information** **What is in it for me?** We offer a very competitive package, and opportunities to further expand your career with New Zealand’s largest waste collection company. You will also be part of a great team committed to providing a comprehensive one-stop service to meet a broad range of facility, waste, recycling and industrial needs of our clients. **How to Apply** If you believe you have the skills and experience to be a part of this exciting and growing business, please click ‘apply now'. Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early. WM is an EOE employer and promotes drug and alcohol-free workplaces. Only applications from those with the legal right and ability to work in New Zealand will be considered for this position.