Description
Summary:
The Retail Pharmacy Manager will oversee day-to-day retail operations, ensuring exceptional customer experiences, strong sales, and a positive, professional environment.
Highlights:
1. Lead, motivate, and develop the retail team
2. Deliver exceptional customer service and patient care
3. Drive retail sales and achieve business targets
About the Role
As Retail Pharmacy Manager, you will oversee the day-to-day retail operations of the pharmacy, ensuring exceptional customer experiences, strong sales performance, and an efficient, well-presented store environment. You will work closely with pharmacists and staff to create a positive, professional, and customer-focused culture.
Key Responsibilities
Lead, motivate, and develop the retail team
Manage daily store operations and workflow
Deliver exceptional customer service and patient care
Drive retail sales and achieve business targets
Oversee merchandising, stock control, and promotions
Maintain compliance with pharmacy and retail standards
Handle rostering, staff training, and performance management
Foster strong relationships with customers and the local community
About You
*Previous retail management experience, ideally within pharmacy, health, or beauty retail
*Strong leadership and communication skills
*Excellent organisational and problem-solving abilities
*Passion for customer care and team development
*Commercial awareness with the ability to drive sales performance
*Experience with stock management and retail systems
*Ability to thrive in a fast-paced environment
What We Offer
*Competitive salary package including Staff Health Fund
*Supportive and friendly team environment
*Ongoing professional development opportunities
*Staff discounts and employee benefits
*Opportunity to make a genuine impact within the community
If you are a proactive leader with a passion for retail and healthcare, we would love to hear from you. Please apply via email with a cover letter and CV.
All applications are confidential