Are you passionate about DIY, tools, and leading high-performing teams? Mitre 10 is looking for a Hardware Team Leader to drive excellence in our hardware department and inspire our team to deliver outstanding customer service every day. What You'll Be Doing:* Leading and motivating a team of hardware team members to meet sales and service goals * Driving team performance to achieve KPIs and departmental targets * Ensuring the department is well-stocked, visually appealing, and running smoothly * Providing expert advice to customers on tools, building supplies, and hardware solutions * Supporting training and development to grow team capability * Working one weekend day as part of the regular schedule * Collaborating with other departments to ensure seamless store operations * Proven leadership experience in retail or trade environments * Strong product knowledge in hardware, tools, or building supplies * A customer-first mindset with excellent communication skills * Ability to work in a fast-paced, hands-on environment * A proactive attitude and a passion for helping others succeed * Be part of a trusted Kiwi brand with a strong community focus * Opportunities for career growth and development * Staff discounts and benefits * Supportive team culture where your leadership makes a real impact What We're Looking For:* Proven leadership experience in retail or trade environments * Strong product knowledge in hardware, tools, or building supplies * A customer-first mindset with excellent communication skills * Ability to work in a fast-paced, hands-on environment * A proactive attitude and a passion for helping others succeed Why Join Us:* Be part of a trusted Kiwi brand with a strong community focus * Opportunities for career growth and development * Staff discounts and benefits * Supportive team culture where your leadership makes a real impact Ready to lead the way in hardware? Apply now and build your future with Mitre 10.