Description
Summary:
Seeking an experienced, dynamic 2IC to support management, train the team, and deliver an excellent customer experience, driving KPIs and service.
Highlights:
1. Support the Manager and train the team for a great customer experience
2. Drive team to achieve KPIs and ensure excellent customer service
3. Passionate about retail and working as part of a team
Acquisitions is Nz's leading Giftware & Homeware retailer, currently with 20 stores nationwide.
We are proud to be 100% NZ owned and operated, with original owners actively involved for well over 30 years.
We are looking for an experienced, dynamic 2IC who can support the Manager, train and drive our team to deliver a great customer experience in our Richmond store. You will need to have strong administrative/team management skills, to drive the team to achieve KPIs and ensuring excellent customer service.
Richmond is a great store in our Acquisitions portfolio, very busy, recently renovated as it was moved to a new location within the mall, which is undergoing a massive expansion. We are well established in the region with a very loyal customer base and high brand awareness.
We provide excellent support with an experienced Manager/Visual Merchandiser who has been with us for several yrs
Are you passionate about retail and love working as part of a team?
Do you enjoy giving excellent customer service and finding solutions?
Have you got the initiative and enthusiasm to train and support the team to deliver results utilising KPIs?
Can you go the extra mile and drive our company vision?
Do you have basic content creation skills?
If this is you, please email your CV and cover letter to our GM Tina on: t.michael@xtra.co.nz
Applicants should have NZ residency or a valid NZ work permit