Service Administrator

Description

Summary: Join Eastland Toyota as a Service Advisor / Administrator, balancing front-of-house customer connection with essential data administration in a dynamic, organized role. Highlights: 1. Dynamic role balancing customer connection and data administration 2. Supportive, friendly team with full training provided 3. Stable, permanent role with growth opportunities Join the friendly, supportive team at Eastland Toyota in a dynamic role that keeps our service department humming. We're looking for an organized and reliable Service Advisor / Administrator who thrives on structure and takes pride in accuracy. This stable, full-time position offers the perfect blend of front-of-house customer connection and essential data administration—meaning your days will fly by, and no two will be the same. What you'll be doing: * Customer Connection: Assisting with service bookings, updating clients on their vehicles, and handling phone and email inquiries with a friendly attitude. * Data & Accuracy: Managing data entry, processing invoices, keeping customer records accurate, and handling daily paperwork. * Workshop Coordination: Scheduling updates and helping the service team stay organized and on track day-to-day. * Systems & Compliance: Ensuring health, safety, and internal database records are kept completely up to date. What we're looking for: * Previous administration, customer service, or office experience. * Strong attention to detail, accuracy, and a knack for spotting the little things. * Great communication skills and a comfortable phone manner. * Tech-savvy mindset with the ability to pick up new computer systems quickly. * A reliable, organized approach with a positive, team-first attitude. * Automotive experience is not required—we will provide full training for the right person! Why Join Us? * A Team that Cares: Work in a supportive, friendly, and collaborative environment. * Growth & Support: Full training, ongoing support, and opportunities to develop your career over time. * Stability & Perks: A stable, permanent role with staff benefits and recognition programmes. * A Brand You Can Trust: Proudly represent a household name in New Zealand. The Details: * Hours: Full-time, permanent role (Monday to Friday, 7:30am – 5:15pm). * Requirements: Applicants must hold a valid Full NZ Driver's Licence and have the legal right to work in NZ. If this sounds like the perfect fit for you, we'd love to chat. Apply online today - we can't wait to hear from you!