Summary: This dynamic Customer Services Officer role involves greeting customers, resolving complex queries, handling calls and emails, and cash receipting, with comprehensive on-the-job training provided. Highlights: 1. Comprehensive on-the-job training provided 2. Supportive culture within a fun and professional team 3. Opportunity to be the proud face and voice of Council A typical day: No two days are the same! As a Customer Services Officer your role is to be on the counter greeting our customers, helping customers with difficult queries, working on the phones, responding to emails or cash receipting. There is a lot to learn, and we provide comprehensible on-the-job training. Things you will be proud of: A high standard of presentation is expected as you will be proud to be the face and voice of Council, providing a high quality, professional response and adding value when answering customers enquiries. The boxes you will need to tick: You will be energetic, enthusiastic and committed to providing excellent customer service. Experience in a customer service environment would be a distinct advantage. Good problem-solving skills will be put to good use in this position, as will your sharp and well-honed computer skills, and your ability to remain calm under pressure. Previous customer service experience and AA or NZTA experience will be a distinct advantage. Apply now, applications will be reviewed as they are received, and the displayed closing date may be brought forward without notice if the position is filled early. The rewards: At Council we offer: A supportive culture within a fun and professional team, with A benefits package where you choose what benefits suit you. Health Insurance A day off on your birthday! Great things are happening in the Tasman District - come and join our team! If this sounds like you, apply now! Further information can be obtained by contacting the People & Wellbeing Team on (03) 543-8988. Applications Close: 13 Jul 2025
Trademe · HR
Trademe · HR
