Consulting & Strategy Job Listings

Service Planner | Palmerston North63499890487809110

Workable

Service Planner | Palmerston North

Are you focused and pay attention to detail? Can you deliver an excellent service and plan to get our Technicians to the right location on the right day? Rentokil Initial is looking for a self-motivated and energetic person who is keen to step into the role of Service Planner based out in Palmerston North. Reporting to the Operations Manager, this is a pivotal role and you will be the "go to person" for the team. In this role you will be: Supporting the team to ensure that the customer experience is up to scratch, your focus will be on service delivery through a solid planning strategy. Communicating with both internal and external stakeholders to ensure seamless delivery of service. Working closely with supervisors and technicians to continually review performance against service delivery goals and ensure best practices. To succeed in this role, you will: Have a "can do attitude" and be solution focused to always deliver for the customer. Have strong organisational and coordination skills, and a keen attention to detail. Be IT savvy and have good computer skills. Be a strong communicator, self-motivated and highly outcome focused. Have an outgoing personality and demonstrate a sound record of relationship-building and- maintenance skills. Possess a strong work ethic, a sense of humour, and enjoy and share the thrills of winning as a team. What's in it for you: Your chance to work for a market leader with a reputation of success. Join a global organisation and enjoy great benefits including opportunities for growth and development. Full training will be given on our business systems. Work with an experienced team in a supportive and collaborative environment. If you are looking for an interesting role working in a great environment and team environment, then send your application in now. Please note that applicants must have the right to live and work permanently or long-term in New Zealand. The successful applicant will be required to undertake a pre-employment Health Assessment (including a drug test) and complete a Ministry of Justice criminal records check, the results of which must be to Rentokil Initial's satisfaction.

Palmerston North, New Zealand

Negotiable Salary

Senior Business Analyst63499889044865111

Workable

Senior Business Analyst

Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our Team The Software Engineering team look after all the digital technology solutions that are currently being used by our clients. We take pride in what we do and who we do it for. As a well-established team we have a good mix of senior through to junior- level roles, and we encourage everyone to come to work in their own skin, be yourself and most importantly have fun. About the Role We’re looking for strong intermediate and senior level Business Analysts to join our team and own outcomes with a dedicated customer. You’ll utilize your SDLC expertise along with your general all-round awesome BA skills. This role will involve analytical business analysis, requirements gathering and influencing decisions within the Software Engineering and digital space. You will likely be responsible for leading multiple platform and application development teams, coordinating and scheduling team meetings, measuring progress and monitoring team performance along with your Delivery Manager. You will coordinate with subject matter experts to resolve impediments and understand key inter-team dependencies. What you’ll do: Establish and drive requirements gathering activities Organise and facilitate requirements workshops Create user personas and user journeys Creating documentation i.e. use cases, user stories, prototypes, wireframes, proposals and strategy documents Collaborate with Product Management and Product Ownership team to ensure value is being created and delivery backlogs are groomed and maintained. Influencing change that increases team performance at a sustainable pace. Building and promoting an open, trusting and respectful team environment; facilitating discussion, collaborative decision making and conflict resolution Providing support to the team(s) using a servant leadership style whenever possible and leading by example. Organizing and facilitating daily stand-ups, requirement estimation, sprint & release planning, demos and other related team meetings. About you: Pivotal for success in this team is your commitment to agile principles and practices, along with a passion for driving the customer experience and requirements on technically-lead projects. And of course, a key aspect being your ability to communicate with stakeholders to elicit requirements and seek opportunities to improve their business. Your background: Business analyst with experience delivering enterprise projects Ability to influence stakeholder relationships and drive team performance Development background and/or knowledge of the SDLC Excellent documentation and communication skills An experienced Agile and Scrum practitioner Scrum Master experience preferred About Datacom We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

Wellington, New Zealand

Negotiable Salary

Workable

Principal Consultant.

About the Role (your why) We are seeking a highly skilled and experienced Software Architect to join our team. The ideal candidate will have a strong background in software development, having delivered many systems over your career using multiple technologies, with a deep understanding of application architectures and how they fit into an enterprise environment. We are particularly interested in candidates who can demonstrate practical experience and a keen interest in leveraging Artificial Intelligence to drive innovative solutions. This role will be pivotal in driving our pre-sales consulting activities, including RFx, discovery, solution design, and estimation for various integration, and application development projects. This is a client-facing role, so you'll need to be an excellent communicator and good with people. The Principal Consultant works closely with General Managers, Practice Managers, other Architects, Technical Leads, and client stakeholders and teams, often identifying and incorporating AI-driven strategies. What you’ll do Pre-Sales Consulting: Lead and participate in client discovery workshops to understand business requirements, technical challenges and provide customers with compelling solutions, proactively identifying and proposing AI-enabled solutions where beneficial. Design and architect robust application solutions, aligning with business objectives and technical constraints. Develop compelling technical proposals and presentations to win new business. Provide accurate and timely estimates for project scopes and timelines. Solution Architecture: Define and document high level application architecture blueprints and approaches. Identify and mitigate potential risks and challenges. Take responsibility for ensuring projects deliver business outcomes form the solution you have proposed. Stay up-to-date with the latest application development trends and technologies, with a particular focus on advancements in Artificial Intelligence, Machine Learning, and Generative AI. Contribute to the development of reusable solutions and consulting frameworks and methodologies. Apply latest AI approaches to solutions and to how solutions are delivered. What you’ll bring Must Have Strong Software Development background, and delivery within an enterprise environment. Practical experience of development across a range full stack of technologies. Ability to rapidly define solutions and options within a presale’s environment. Able to facilitate customer conversations, solicit high level requirements and outcomes and concisely determine and obtain key technical information. Practical solution architecture experience. Proven experience with defining, and planning delivery approaches and creation of estimates and risk pricing. Experience as a project/programme architect. Ability to identify mitigate and management delivery risks. Experienced in cloud and container-based architecture. Strong written and verbal communication. Able to guide and convince senior stakeholders. Strong knowledge of modern cloud-based application architectures, approaches and components. Demonstrable experience with AI/ML concepts, frameworks, and practical application in solution design, development, or strategic consulting. Nice To Have Knowledge of multiple programming languages and frameworks (e.g. Java, Spring, C# .NET, Python, React, Angular etc…). Integration experience. Knowledge of data and analytics approaches, modern and legacy. Experience of COTS/Platform implementations. Deep Azure or AWS knowledge, with specific experience in their AI/ML and Generative AI services (e.g., Azure OpenAI, AWS SageMaker, Bedrock). Experience with large language models (LLMs) and their integration into enterprise applications.

Wellington, New Zealand

Negotiable Salary

Product Business Analyst63499888424707113

Workable

Product Business Analyst

Who are we? We're the team behind some slick cloud software that helps farmers and their advisors get a real handle on their finances. Think budgeting that actually makes sense, production tracking that's not a headache, and reporting that… well, doesn't make you want to weep. We're a high-growth tech business solving problems for agri-financial management, helping an industry that feeds the world become more profitable, effective, and sustainable. We need a sharp Product Business Analyst to bridge the gap between user needs and technical solutions, driving impactful features that our customers will love. That's where you come in: You're a whiz at understanding complex business processes and translating them into clear requirements. You're adept at diving deep into user workflows to identify pain points and opportunities for improvement. You thrive on collaborating with diverse teams, from product managers to engineers, to bring ideas to life. Perhaps you've honed your skills in a financial domain and understand the nuances of accounting systems (Xero, MYOB, QuickBooks Online familiarity would be a bonus!). What you'll be doing (without the jargon): Basically, you'll be the champion for our users, ensuring their needs are at the heart of our product development. You'll be: Unearthing insights: Diving into user workflows, understanding their challenges, and translating those into actionable ideas for our tech teams. Shaping solutions: Working closely with our Product Managers (the PM pros!) to define and refine new features and improvements that make our users' lives simpler and their work more impactful. Bridging the gap: Articulating clear and concise requirements, ensuring a smooth flow from concept to build. Collaborating for success: Partnering with engineering, design, and other teams to ensure what we're building is spot-on. Why you might dig this gig: Make a real difference: You'll be shaping a product that genuinely helps people in a vital industry that feeds the world. Grow your BA chops: You'll get to apply your analytical skills in a fresh and exciting context, learning alongside experienced product folks. Flexibility: We prioritise your impact over where and how you work. Experience our hybrid work environment, where you can enjoy the comfort of your home and the energy and buzz of our amazing Auckland city office. Health & Wellbeing: Benefit from extra leave with 25 days off per year and subsidised health insurance with Southern Cross. Fun: We are an informal bunch who want to have fun at work. We take the work seriously, but never ourselves.We also have an actual social life together, not a ‘social committee’. Ever felt like you've got a knack for dissecting problems and designing solutions that just… work? If you're an intelligent, curious Business Analyst who's passionate about solving real-world problems with technology and looking for a new challenge with real impact, we'd love to hear from you. Keen to chat? Hit the apply button and let's see where it goes!

Auckland, New Zealand

Negotiable Salary

Change Manager | Fixed Term63499887828353114

Workable

Change Manager | Fixed Term

Our Purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. About the Role The Change Manager will play a pivotal role in ensuring the smooth transition from Cherwell to ServiceNow at an MSP. This role requires expertise in IT Service Management (ITSM), change leadership, stakeholder engagement, and risk mitigation to drive adoption and ensure minimal disruption. Additionally, the Change Manager will evaluate and refine the operating model to optimize efficiencies, align with industry best practices, and leverage ServiceNow’s capabilities to enhance service delivery. Please note this is a 12-month fixed term employment opportunity. Key Responsibilities Change Leadership & Strategy Develop and execute a change management strategy aligned with the MSP’s business objectives. Identify potential risks and resistance and implement proactive mitigation plans. Define success metrics to measure adoption and effectiveness of the transformation Stakeholder Engagement & Communication Collaborate with executives, project teams, IT teams, and end-users to ensure smooth adoption. Conduct workshops, training sessions, and regular updates to address concerns and ensure buy-in. Develop clear and consistent communication plans to keep all stakeholders informed. Process, Operating Model & Technology Transition Assess the current operating model and identify opportunities for optimization with ServiceNow. Work alongside technical teams to align the new ServiceNow workflows with business needs. Recommend process refinements to maximize automation, efficiency, and scalability. Ensure process documentation and create reference materials for future optimization. Oversee data migration, system integrations, and testing to ensure seamless operational continuity Training & Adoption Design and implement training programs to equip employees with the necessary skills. Drive user acceptance testing (UAT) and feedback loops to refine the platform post-migration. Support ongoing improvement initiatives to enhance usability and efficiency. Required Skills & Experience Proven experience in Change Management within ITSM environments. Strong knowledge of ServiceNow and ITIL frameworks. Demonstrated success in leading large-scale transformations in MSPs. Extensive hands-on experience in delivery and go-live readiness for large-scale ITSM transformations, including legacy-to-modern platform migrations. Proven ability to lead cross-functional teams through cutover planning, hypercare execution, and stakeholder alignment to ensure seamless operational continuity. Expertise in evaluating and adjusting operating models to align with new technologies. Excellent communication, stakeholder management, and problem-solving skills. Ability to analyze business processes and align technology solutions accordingly. Familiarity with Cherwell and understanding of legacy system migration challenges. Preferred Certifications ITIL v4 Foundation or higher ServiceNow Certified Implementation Specialist (not mandatory) Why Join Us Here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Auckland, New Zealand

Negotiable Salary

Consultant / Pen Tester63499888985729115

Workable

Consultant / Pen Tester

· Inclusive and supportive team · 4.5 day week – with the same salary! · CBD office + flexible working arrangements About the role Our Consulting team is seeking a skilled Intermediate to Senior Penetration Tester to join our security consulting team. The ideal candidate will have a strong background in penetration testing, including web application, wireless, API and internal testing. You may also be involved in various security projects outside of penetration testing, including but not limited to PCI, DSS, SOC 2, ISAE 3402, Certificate & Accreditation and maturity assessments. You must have proven Penetration Testing skills to be considered for this role with 2-3 years’ experience required. What you’ll be doing: · Conducting penetration tests for web applications, APIs, wireless networks, and internal network environments · Perform vulnerability assessments and provide details reports · Collaborate with clients to understand their security needs and offer tailored solutions · Participate in maturity assessments and other security related projects · Stay current with emerging threats, tools, and technologies in the cybersecurity field · Pen test upskilling with the latest advancements in the field of penetration testing · Assist with training and mentoring of junior staff members What we’re looking for: · 2-3 years’ experience in penetration testing and vulnerability assessments · Relevant penetration testing certifications such as OSCP, Comptia Pentest+, CEH, CPT, GPEN, PJPT and eJPT · An understanding of security frameworks (PCI DSS, SOC 2, ISAE 3402, NIST etc) · A relevant tertiary degree in Computer Science, Information Technology or Information security · Excellent communication and problem-solving skills and attention to detail · Ability to work both independently and as part of a team What we offer: · 4.5 day week (with no reduction in salary) · A flexible working culture and working arrangements · Additional parental leave, salary top-up and a back to work coaching programme · A highly supportive team environment where you are encouraged to pave your own career path · $1,040 per year for fitness & gym memberships · The ability to purchase up to 2 weeks extra leave per year · A very active and fully funded social club including team sports · A financially rewarding referral programme · A day to volunteer · Professional memberships and continued education support · Free fruit baskets and loads of morning teas! · Cultural Holiday swap days · Dress for your day · Laptop & mobile phone (you choose – iPhone or Samsung) About us: At Grant Thornton we are committed to growing authentic and inclusive leaders who create a vibrant and innovative working environment that inspire and engage our people to perform to their potential. Our collaborative teams enjoy working together and ensure they are constantly learning, exceeding client requirements and expectations as a result. Our Partners are down to earth, approachable, and recognise and reward achievements of the team and individuals. We enable our team members to be themselves at work and match drive and commercial acumen with further opportunities to learn and advance. Grant Thornton New Zealand is a member of an ambitious global organisation providing audit, tax, and advisory services to dynamic organisations to unlock their potential for growth. Our proactive teams led by approachable partners use insights, experience, and instinct to understand complex issues for our clients. Our collaborative culture means we share ideas as well as the responsibility for making them happen, and our fresh thinking and agile working helps businesses, communities, and our people to flourish. To be considered for this role, you must be legally entitled to live and work in NZ. You should be a NZ Citizen or Permanent Resident or have a pathway to residency. Apply today and be more with Grant Thornton!

Auckland, New Zealand

NZ$1,040