Summary: Join a remote team as a detail-oriented Virtual Assistant, embedding in client workflows to manage operational tasks and ensure smooth business operations. Highlights: 1. Manage client calendars, emails, and data entry 2. Communicate directly with business owners and their customers 3. Independent role focused on keeping things organized About the company NorthStar Business Support NZ is a growing outsourcing company that provides dedicated virtual assistant services to small and medium-sized businesses across New Zealand and Australia. Our clients are busy entrepreneurs and business owners who need reliable, professional support behind the scenes — without the overhead of hiring in-house staff. We work as their external office. Every day, our team handles the operational side of their business so they can stay focused on what matters most. We are a fully remote team built on trust, clear communication, and a genuine commitment to quality work. About the role We are looking for a dependable, detail-oriented Virtual Assistant to join our remote team on an initial 3-month contract with the possibility of renewal based on performance and client needs. You will be assigned to a small portfolio of clients and become a consistent, trusted part of how their businesses run day to day. This is not a one-task freelance gig. You will be embedded in client workflows, managing real responsibilities, communicating directly with business owners, and making a tangible difference to how smoothly their operations run. If you take pride in keeping things organised, respond promptly, and genuinely enjoy helping others get things done — this role is a strong fit. What you will be doing Manage and maintain client calendars, schedule meetings and appointments, and ensure nothing falls through the cracks. Handle incoming emails on behalf of clients — sorting, drafting replies, and flagging anything that needs urgent attention. Perform data entry and spreadsheet management, primarily in Google Sheets (or Excel — both acceptable). Respond to client customer queries via messenger and corporate chat, maintaining a professional and helpful tone at all times. Help coordinate tasks within the team, follow up on open items, and keep internal communication flowing smoothly. What we are looking for Written English – confident and accurate (non-negotiable, as you will communicate directly with clients and their customers). Independent worker – comfortable managing your own time and multiple responsibilities without constant supervision. Internet & environment – stable connection of at least 50 Mbps and a quiet place to work. Google Workspace – basic proficiency with Gmail, Calendar, Docs, and Sheets is required (advanced skills are a plus, not mandatory). Availability – during core working windows: 9:00–12:00 and 14:00–17:00 Wellington Time, Monday to Friday. Outside those hours, your schedule is flexible. NDA – all contractors must sign a standard non-disclosure agreement before starting. What we offer Hourly rate: $30–35 NZD per hour, depending on experience. Fully remote – work from anywhere with a reliable connection. Paid onboarding (first 2 days) to get you up to speed with our systems and client expectations. Contract type: Fixed-term contract (3 months, renewable). Growth path: Contracts are reviewed regularly; strong performers are consistently offered renewals and expanded responsibilities.
Trademe · HR
Trademe · HR
