Supervisor

Description

Summary: This is a key leadership role overseeing multi-trade service delivery, focusing on people development and continuous improvement. Highlights: 1. Lead multi-trade service delivery teams across various disciplines. 2. Provide strong day-to-day leadership and mentoring. 3. Influence service delivery, people development, and continuous improvement. Supervisor – Queenstown Aquaheat Facility Services specialise in comprehensive facility maintenance solutions across New Zealand. Our dedicated team ensures that essential hard services including HVAC, boiler, refrigeration, electrical and plumbing operate seamlessly in commercial, industrial, and infrastructure settings. With over 70 years of experience, we pride ourselves on delivering reliable, high-quality maintenance, capital replacement, asset management, and building compliance services that ensure buildings are safe, efficient, and comfortable. Aquaheat Facility Services is proud to be a member of the Horizon Energy Group. About the Role Following feedback, this role has been broadened from an HVAC‑only focus to a Trades Supervisor position. We are seeking an experienced supervisor to lead our multi‑trade service delivery team in Queenstown, with responsibility across HVAC, Plumbing, and Electrical staff. This is a key leadership role where you'll oversee trade staff and subcontractors, ensure high‑quality service delivery across multiple disciplines, and support the continued growth of our regional operations. This is a hands‑on role with real influence over service delivery, people development, and continuous improvement. Key Responsibilities Reporting to the Regional Service Manager, you will: * Provide strong day‑to‑day leadership and mentoring of HVAC, Plumbing, and Electrical trade staff and subcontractors * Ensure contractual, statutory, and health & safety obligations are met across all trades * Scope and price remedial and quoted works to agreed margins * Coordinate workloads across trades to ensure efficient service delivery * Support client relationships and contribute to branch performance and growth About You We are looking for someone with: * A recognised trade qualification (HVAC, Electrical, Plumbing, or related building services trade) * A strong trade background with 3+ years' supervisory experience in a service environment * 5+ years' post‑trade experience in a service environment * Sound knowledge of building services regulations and health & safety obligations across multiple trades * Proven experience leading diverse trade teams * Demonstrated ability to prioritise, plan, and manage competing demands * Experience in scoping and pricing works * A full, unrestricted NZ manual driver's licence The legal right to work in New Zealand What We Offer * Career development and leadership growth opportunities * Supportive team culture with access to training and development * Wellness benefits including health and insurance cover * Paid birthday leave and access to corporate discounts * A stable, well‑respected company making a real difference in the industry Our SWITCH Values We're looking for someone who not only has the technical and leadership capability, but who also lives our SWITCH Values: * Sustainability – working smarter and more efficiently * Winning – setting goals and delivering on commitments * Innovation – driving continuous improvement * Trust – building strong, inclusive relationships * Customer Focus – delivering exceptional service * Health & Safety – putting people first, always 👉 Ready to lead a multi‑trade team and make an impact? Apply now and join Aquaheat Facility Services in shaping the future of integrated building services delivery in Queenstown.