Description
Summary:
Seeking an experienced people leader for a hands-on leadership role combining senior technical work with team coordination in a well-established dairy refrigeration business.
Highlights:
1. Key leadership role in an essential industry with long term growth.
2. Mix of hands-on technical work and operations management.
3. Long-term, stable position with autonomy in a growing privately owned business.
Due to continued growth - we’re seeking an experienced people leader whom we can train across our equipment with the scope to lead the team as a Service Manager| Operations Manager within the next 6 months - Come join a well-established dairy refrigeration business supporting some of New Zealand’s most efficient dairy farms.
New Zealand dairy farms are among the most efficient in the world — and dependable refrigeration is critical to that success. We’re proud to support our customers to produce premium milk while meeting their financial and environmental goals.
This group pride themselves on their brands - technical support- relationship with their clients and strength of their well-versed team who deliver top quality service as every touch point of the process - and not only support but grow their team with ongoing training and opportunities. With top of line facilities and a structure that encourages input and ideas from the entire team - this could be the ideal role for someone looking to become a leader in the industry with the backing of the group that have very little turnover, as they strive to not only be the market leader in the space - but as an employer to their people.
This is a hands-on leadership role, combining senior technical work with day-to-day coordination of technicians, jobs, and customer expectations.
The Role
• Lead and organise daily workloads for a team of technicians
• Attend on-site breakdowns, servicing, and installations as required
• Ensure jobs are completed efficiently, safely, and to a high standard
• Liaise directly with clients and provide technical support
• Oversee job progress and productivity utlising our inhouse systems
• Manage on-call rosters, stock levels, and parts ordering
What you will bring
• Solid People Leadership experience with a preference to trades perspective (electrical or mechanical)
• Strong knowledge of the NZ Ag sector - Dairy is preferred but not essential
• Confident communicator with a customer-first mindset
• Organized, solutions-focused, and able to lead by example
• Full NZ Driver’s License
Other Certs we could help you achieve - EWRB practicing license ( if applicable) | Approved Handlers certificate for Refrigerants, Heights/Harness certificate
Why Join?
• Key leadership role in an essential industry with long term growth
• Mix of hands-on technical work and operations management
• Solid Brands with access to technical support from the bottom up.
• Long-term, stable position with autonomy and a wonderful privately owned business who continue to go from strength to strength
• Supportive team and respected customer base who are the backbone of the industry.
If this is ticking some boxes or has perked your interest lets chat - all conversations will be held with the utmost confidentiality - and if you don't ask you won't know!
To apply - send your CV to emily@epicrecruitment.co.nz or call/text 027 246 6464 to arrange a confidential chat today.
You must have valid Open NZ Working Rights or be an NZ Resident to be considered.