Lead Insights Analyst

Description

Summary: Trade Me is seeking a passionate Lead Insights Analyst with commercial acumen to connect data insights across the business, informing sales, product, and marketing strategies. Highlights: 1. Lead data-driven insights to inform key business strategies. 2. Utilize AI and machine learning for advanced insights generation. 3. Collaborate with stakeholders to drive data-led decision making. At Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the place where Kiwi look first. A key component of this role is the importance of connecting our data with what is happening across the business so we are looking for a passionate Lead Insights Analyst with commercial acumen who has a keen interest in making a difference at Trade Me. You'll play an important role in understanding our audience, engagement, revenue, inventory and providing meaningful insights that help us to identify opportunities, test hypotheses and inform our sales, product, and marketing strategies. This role can be based out of Wellington, Auckland or Christchurch. **Here is what you can expect from this role:** * Work with stakeholders to answer questions using our data * Dig into the data to understand the drivers of our business, causes of the trends and what we can do about it * Design, produce and present insights products to stakeholders across the business to help them in decision making and lead the use of data in experimentation * Develop insights generation techniques using a variety of tools ranging from first principles approaches to AI and machine learning **What you will bring to our team:** * 5+ years' experience in commercial data environments * Proficiency in data tools including and not limited to SQL, Power BI, Python or R, Google Analytics * Experience or ability to experiment with AI tools such as Claude code or Snowflake Cowork * A proven ability to establish excellent cross-functional working relationships across all people within the company and key customers * The ability to convey complex, technical information to non technical persons * Demonstrated ability to deliver projects in a fast-paced, results-oriented environment. Specifically, can solve problems efficiently and is comfortable with ambiguity and imperfect data * Good organisation, communication, negotiation, and analytical skills **You'll have the best time working at Trade Me, and this is why:** **#AI and Tech:** We live and breathe AI in our daily tasks. We value curiosity and an open mind towards new tech, offering dedicated AI skilling to help you grow and thrive in a fast-changing landscape.** #Flexibility:** Flexibility means different things to different people and we support you to find what works, including a home office set up and utilities allowance. We value team connection and come together in person on Monday and at least one other day a week. **#Wellness:** Being your best self means caring for your physical and mental wellbeing, we offer lots of resources to help you along the way. **#Leave:** We support you with leave when you need it, including 5 days of wellness leave each year and 10 days of sick leave from day 1. **#Social:** Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more. **#Learning:** Whether it's on the job, formal training, or mentoring, you'll grow with us from Day 1. We're big on internal mobility and look to our own talent first for new opportunities. We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you so please send us your resume and a short cover note outlining the "Why". Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.