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Sales in Warkworth

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Location:Warkworth

Category:Sales

Experienced Used Vehicle Sales Professional64627384704002110

Experienced Used Vehicle Sales Professional

Albany Toyota is seeking a confident and capable individual to join our high-performing and award-winning Used Vehicle Sales Team. This is an exciting opportunity for a seasoned sales professional who brings depth of industry knowledge, strong relationship-building skills, and a mature, solutions-focused approach to customer service. You'll be stepping into a role where your experience will be valued, your insights respected, and your ability to take initiative and lead conversations with confidence will be key to your success. Our Used Vehicle Team is an award-winning team receiving the 2022 Used Vehicle Excellence Cup at the Toyota New Zealand Business Excellence Awards. Our team of highly trained and skilled sales professionals will ensure an easy transition into the team. Why Albany Toyota? As a family-owned, award-winning dealership with over 30 years of automotive excellence, Albany Toyota is proud to represent New Zealand's leading automotive brand. With a team of over 100 across multiple locations, we offer a supportive, collaborative workplace where professionalism, integrity, and long-term career development are at the heart of what we do. We're deeply committed to our community, sustainability, and the future of mobility. What We're Looking For: * A proven track record in vehicle sales, ideally within a franchise dealership (minimum 5+ years' experience required). * A polished, customer-centric sales approach with a focus on building lasting relationships. * Strong interpersonal and communication skills, with a professional and consultative style. * A results-driven team player who takes ownership and accountability in their role. * Well-developed organisational and time management abilities. * Confidence with technology, sales systems, and digital platforms. * Availability for weekend and rostered shifts as required. * Full, clean driver's license. What Your Role Involves: * Guiding customers through every step of the vehicle purchasing journey with expertise and care. * Maintaining and growing a loyal client base through proactive relationship management. * Delivering expert knowledge on Toyota's models and offerings. * Ensuring accurate record-keeping and timely communication throughout the sales process. * Representing Albany Toyota's values and commitment to excellence in every interaction. * Participating in and upholding our Health, Safety, and Environmental standards. What's In It for You? * Competitive base rate and commission structure. * Company car and fuel card. * Work laptop and mobile phone. * Continuous training and career growth opportunities through Toyota NZ's online learning platform. * A supportive and fun team environment with knowledgeable, dedicated colleagues. * Exclusive staff discounts, rewards, and long-service recognition. * Access to our BOOST employee program for added benefits. * An opportunity to work for New Zealand's leading automotive brand. At Albany Toyota, we don't just offer a job – we offer a pathway to success. If you're ready to be part of a team that values passion, excellence, and personal growth, we want to hear from you! Apply now and bring your expertise to a team that drives success on the road and in the showroom. Only applicants with New Zealand Citizenship or New Zealand Permanent Residency should apply.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Assistant Used Vehicle Manager64627273499651111

Assistant Used Vehicle Manager

Albany Toyota is an award-winning, family-owned dealership, with over 100 staff across multiple sites. We have over 30 years of automotive experience and a proud history of providing excellent customer satisfaction. We are currently on the search for an outstanding Assistant Used Vehicle Manager to assist leading our team to excellence once again! Reporting to the Used Vehicle Manager, the role is a hybrid role of selling vehicles ensuring a seamless experience for our customers, as well as assisting the Used Vehicle Manager with other duties when he is away. Our Used Vehicle Team is an award-winning team receiving the 2022 Used Vehicle Excellence Cup at the Toyota New Zealand Business Excellence Awards. Our team of highly trained and skilled sales professionals will ensure an easy transition into the team. Sales Duties: * Ensuring a seamless customer experience from start to finish to maintain effective customer relationships to maximise repeat business. * Collaborate with the Finance and Service department regarding delivery date and further details to ensure a seamless process for the customer. * Maintain accurate records and reports related to sales activities, inventory and customer interactions. * Uphold and enforce Toyota's Used Vehicle Standards. Duties assisting the Used Vehicle Manager: * Assisting the Used Vehicle Manager with leadership and day-to-day duties and responsibilities. * Carry out appraisals (alongside the Used Vehicle Manager) of trade-in vehicles, buy in opportunities and actively seek out stock purchases to maintain and allow increased volume of used vehicle sales. * Assist the Used Vehicle Manager in developing and implementing sales strategies to maximise profitability and achieve sales targets set out by Toyota New Zealand. * Stay on top of market and industry trends, competitor activities and customer preferences. * Develop a variety of ideas and options to solve problems and challenges. About you: * Proven dealership experience with strong vehicle sales experience in the automotive industry is a MUST! * Experience in appraising and buying of vehicles also a MUST! * Ability to problem solve and make decisions that best suites the customer and the company. * Extensive knowledge of the different vehicle models and trends currently on the market. * Experience with TUNZ / RevolutionNext is advantageous, but not essential. * High level of motivation and drive, with the ability to multi-task. * High standard of personal presentation. * Proven leadership skills with the ability to motivate and communicate effectively with the sales team and other management team members as well as departments. * Valid, full and clean driver's license essential. Benefits: * Competitive salary and commission structure. * Company car and fuel card. * Work laptop and mobile phone. * Continuous training and career growth opportunities through Toyota NZ's online learning platform. * A supportive and fun team environment with knowledgeable, dedicated colleagues. * Exclusive staff discounts, rewards, and long-service recognition. * Access to our BOOST employee program for added benefits. * An opportunity to work for New Zealand's leading automotive brand. Do you think you've got what it takes to assist leading our Used Vehicle team to excellence again? Want to join a high performing team always in the search for being the best? If so, APPLY NOW! Only applicants with New Zealand Citizenship or New Zealand Permanent Residency should apply.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Junior Service Advisor64472317557121112

Junior Service Advisor

Albany Toyota is an award-winning, family-owned and operated dealership with over 100 staff across multiple sites. With more than 30 years of automotive experience, we're proud of our strong reputation for delivering exceptional customer satisfaction. We are currently searching for our next Junior Service Advisor superstar to join our vibrant Service Department. You'll be part of a supportive, enthusiastic, and fun team who will ensure you are fully supported as you grow into the role. This position is full time, 45 hours Monday to Friday with rostered Saturdays of 4 hours, primarily based at our Albany Branch, with occasional work across our Browns Bay, Whangaparaoa, and Warkworth sites. Duties will include: * Greeting customers and checking in vehicles, including pre-service walk-around inspections. * Explaining the work required / carried out on customers vehicle in detail. * Keeping customers informed throughout the day the status of their vehicle and discuss any extra work required. * Managing service bookings via phone, email, and in person. * Providing accurate quotations to customers. * Ensuring precise data entry and administrative accuracy. * Processing invoices and customer payments. We're looking for someone who: * May be new to the dealership environment or has a passion for cars and is seeking an entry-level role to launch their automotive career. * Has an excellent phone manner and strong communication skills. * Thrives in a fast-paced environment with great time-management and multitasking abilities. * Is computer literate with solid administrative skills. * Brings a can-do attitude and a fun, outgoing personality. * Has sound knowledge of auto mechanics (preferred but not essential). * Holds a clean, full driver's licence. * Is available to work rostered Saturdays. What we offer: * A full-time, permanent role in a well-established, supportive dealership all working towards the same goal. * A competitive remuneration package including a company vehicle. * Full on-the-job training and support. * Access to Toyota training programmes. * Staff discounts and long service recognition. * A friendly, inclusive team committed to your growth and success. * A fantastic opportunity to build your career working for a well-respected and leading brand. This is a fantastic opportunity to join a dealership where your contribution truly matters. If you're ready to bring your skills and enthusiasm to the Albany Toyota team, apply now with your CV and a cover letter telling us why you're the perfect fit. Only applicants with New Zealand Citizenship or New Zealand Permanent Residency should apply.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Air Conditioning / Heat Pump Sales Consultant64458907226498113

Air Conditioning / Heat Pump Sales Consultant

We're a locally based Auckland Air Conditioning, Mechanical and Refrigeration company. We work within domestic, residential and commercial projects from Heat Pump installs to large commercial VRF / Mechanical projects. We require the services of an Air Conditioning / Heatpump Sales Consultant to work on the above projects. Clarkson Air Conditioning Ltd, prides itself on customer satisfaction, professionalism, reliability and service. We use only the best gear and are covered by their respective manufacturer’s warranties. Our work is carried out in the Greater Auckland area. Our ideal candidate is someone who is hard working, honest, reliable and professional. We are looking for a full time Air Conditioning / Heat pump Sales Consultant who can work to achieve our goals. An excellent remuneration package will a commission based scheme will be offered including, vehicle and cell phone for the right person. Qualifications & experience: Have a some product knowledge of Heat pumps, Ventilation system across all major brands. Previous experience in a busy Administration and customer service role. Have an understanding of the installation requirements. Ability to work with numbers with high accuracy. Computer literate Strong communication and interpersonal skills with an ability to build relationships quickly. Persistent with a high level of work ethic and professionalism. Professional demeanour, good sense of humour, down to earth, approachable and work well as part of a team. Ability to work autonomously A New Zealand driver license Applicants for this position must be a New Zealand Citizen or have New Zealand residency / work permit Please email your CV to Brendan@clarksonaircon.co.nz

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Service Advisor64361688839553114

Service Advisor

**Service Advisor** This is one of those rare opportunities to step into a well-paid **Service Advisor** role with a leading dealership on Auckland's North Shore. Join a high-performing service team representing a respected automotive brand and enjoy the recognition, support, and career growth you deserve! You'll be part of a professional, customer-focused environment where your experience and initiative are genuinely valued. This is a chance to take the next step in your career with a company that rewards hard work and invests in its people. **Benefits** * Competitive base salary + generous commission structure * Company vehicle and fuel * Ongoing training and opportunities to gain qualifications * Comprehensive health and wellbeing support program * Paid birthday leave * Great long-term career prospects **Day-to-Day Responsibilities** * Process customers in an efficient and professional manner * Act as the link between customers and the workshop * Book vehicles into the department and manage service schedules * Keep customers updated on the progress of their vehicles * Ensure accurate completion of all service documentation and invoices * Identify opportunities to upsell products and services * Support continuous improvement through feedback and system monitoring **About You** * Proven experience as a Service Advisor or in a similar workshop-based role * Strong customer focus and the ability to build lasting relationships * Confident communicator, able to explain technical information clearly * Organised and able to work effectively under pressure * Strong computer literacy and administrative accuracy * A full clean NZ driver licence This is your chance to join a company that's passionate about cars, dedicated to excellence, and committed to helping its people thrive. If you're a customer-focused professional with a drive to succeed, we'd love to hear from you. Submit your CV along with a tailored cover letter highlighting why you're the perfect fit for this position. For further details or inquiries, feel free to reach out to Matt at **Muster** on 09 394 7444.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

New Vehicle Delivery Coordinator63920040842755115

New Vehicle Delivery Coordinator

As a family-owned, award-winning dealership with over 30 years of automotive excellence, Albany Toyota is proud to represent New Zealand's largest Automotive brand. With a team of over 100 employees across multiple locations, we offer a supportive, collaborative workplace where professionalism, integrity, and long-term career development are at the heart of what we do. We are deeply committed to our community, sustainability, and the future of mobility. As our New Vehicle Delivery Coordinator, you'll be at the heart of the New Vehicle Sales Team. This role blends operations, administration, and customer care to ensure everything runs seamlessly from the moment a vehicle is ordered, right through to when it is in our Showroom ready to be handed over to one of our wonderful customers. You'll be the “go-to” person who keeps the process moving — coordinating vehicles, managing timelines, communicating across departments, and making sure nothing slips through the cracks. Every detail you take care of contributes to an outstanding experience for our customers when they pick up their brand-new Toyota. This is a full-time, permanent role (40 hours per week, Monday to Friday). Key Responsibilities: * Track and update spreadsheets and different platforms regarding vehicle movement. * Creating and maintain daily reports, raising any concerns with the New Vehicle Sales Manager. * Communicate vehicle timelines, transport, and documentation with relevant departments. * Meet deadlines with accuracy and attention to detail. * Stock in New Vehicles and complete profiling with accuracy. * Assist with lease returns and direct deliveries when required. * Manage purchase orders and follow up on unprocessed orders and job cards. * Liaise with departments to support smooth end-of-month processes. * Provide support to the New Vehicle Sales Manager in their absence. What You'll Bring: * Previous coordination, admin, or operational experience (preferred). * Strong organisational and multitasking skills. * Accuracy and attention to detail in a fast-paced environment. * Reliability, punctuality, and a proactive attitude. * Clear, confident communication across teams. * Willingness to step up and support the wider team when needed. What We Offer: * A full-time, permanent role in a well-established, supportive dealership all working towards the same goal. * Competitive remuneration with a company vehicle. * Ongoing training and career development opportunities. * Staff discounts and long service recognition. * The exciting opportunity to work for a leading brand and a motivated team. This is a fantastic opportunity to join a dealership where your contribution truly matters. If you're ready to bring your skills and enthusiasm to the Albany Toyota team, apply now with your CV and a cover letter telling us why you're the perfect fit. Only applicants with New Zealand Citizenship or New Zealand Permanent Residency should apply.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Sales Assistant -Motorcycle Parts and Accessories.63898114648577116

Sales Assistant -Motorcycle Parts and Accessories.

Are you passionate about motorcycle products and ready to take your retail sales career to the next level? Join Cyclespot Group, New Zealand’s largest motorcycle dealership, and be part of a dynamic team representing some of the world’s leading motorcycle brands – Ducati, KTM Group, Indian, Kawasaki, BSA, MV Agusta, Vespa, and Yamaha. This is a fantastic opportunity for a motivated individual with a proven track record in preferably automotive P&A retail sales to work with top-tier brands and a loyal customer base. What We’re Looking For: • Previous P&A sales retail experience in the automotive or motorcycle industry would be an advantage or a similar parts industry • A genuine passion for motorcycle parts and accessories – you walk the walk and talk the talk • A strong focus on delivering an outstanding customer experience • Self-motivated with a proactive attitude toward sales • Computer literate and comfortable with digital tools • Excellent communication and interpersonal skills • A professional, team-oriented approach and strong work ethic • Flexibility with working hours, including weekends as required What We Offer: • A competitive remuneration package • Staff purchasing privileges • Ongoing training and development • The opportunity to work in a high-performing, passionate team • Exposure to the most exciting motorcycle brand accessories in the market • If you're ready to align your career with your passion and join a dealership that values its team and customers, we’d love to hear from you! Apply now and become part of the Cyclespot Group success story. Please contact us with your CV by email only.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Sales Assistants - TEST DO NOT APPLY63818048032003117

Sales Assistants - TEST DO NOT APPLY

. . **Sales Assistant** 📍 \[Insert Location\] | 🕒 Full-time / Part-time We are looking for a motivated and customer-focused **Sales Assistant** to join our team. This is a great opportunity for someone who enjoys working with people, has strong communication skills, and is eager to learn and grow in a retail environment. ### **Key Responsibilities** - Assist customers in finding the right products and provide excellent service - Handle sales transactions, cash, and EFTPOS with accuracy - Maintain store presentation, restock shelves, and ensure displays are tidy - Meet and exceed sales targets and KPIs - Support the team with general store duties as required ### **What We’re Looking For** - Previous retail or customer service experience is an advantage (but not essential) - Strong communication and interpersonal skills - A positive, proactive, and reliable attitude - Ability to work flexible hours, including weekends if required - Team player with a willingness to learn ### **What We Offer** - Competitive hourly rate - Training and ongoing support - Staff discounts on products - Opportunities for growth within the company 📩 If you’re enthusiastic about retail and enjoy helping customers, we’d love to hear from you! Apply now by sending your CV and cover letter to **\[Insert Email\]**. _"By applying for this job, you confirm you have read www.adecco.co.nz/privacy-policy/ and consent to the Collection Statement located via https://www.adecco.co.nz/collection-statement/ By proceeding, you agree to receive marketing e-mails from The Adecco Group and acknowledge you can opt out at any time. As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."_

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Parts Advisor | Ingham North Shore63612602065409118

Parts Advisor | Ingham North Shore

Drive Your Career Forward – Become a Parts Advisor at Ingham North Shore! Join a passionate, driven team that values quality, connection, and career growth. At Ingham North Shore, representing Nissan and Chery, we're more than just a dealership – we're a dynamic team of automotive professionals who take pride in delivering exceptional service every time. We're seeking a Parts Advisor with proven experience in automotive parts who excels in a fast-paced, customer-focused environment and is eager to play a key role in ensuring smooth operations, both behind the scenes and at the counter. If you're passionate about vehicles, enjoy working with people, and are seeking a long-term career path with growth opportunities, this is your chance. What You'll Be Doing: * Being the go-to expert for Nissan and Chery parts and accessories, from walk-ins to phone inquiries. * Working closely with our workshop team to ensure the right parts are in the right hands at the right time. * Building lasting relationships with customers to drive repeat business and satisfaction. * Managing stock efficiently and using tools like EPC to find exactly what's needed. * Keeping up with the latest product training - because knowledge is power. * Supporting both retail customers and service staff with friendly, reliable, and expert advice. You'll Fit Right In If You Have: * A clean full driver's licence and a knack for staying organised. * Solid experience in automotive parts operations – you know your stuff! * A strong understanding of trade markets and parts cataloguing systems. * Confidence in using industry software and managing multiple priorities. * Great communication skills and a proactive, team-first attitude. Why Join Ingham? * Competitive salary + structured bonus scheme - we reward your hard work. * Permanent full-time role (45+ hours per week) with rostered Saturdays. * Supportive and experienced team that values your input. * On-site and distributor training to help you keep learning and growing. * Excellent career development opportunities within a respected NZ company. * A workplace culture that's driven, friendly, and focused on the future. Who We Are Ingham is a proudly privately-owned, multi-franchise automotive group with over 40 years of success across New Zealand. We're committed to delivering quality brands, quality service, and investing in our people every step of the way. As the industry evolves, so do we – and we want you to be part of our journey. Ready to Shift Gears? Apply now to join a company where your contribution is recognised and your career can accelerate. Location: Wairau Valley, North Shore Visit Ingham Driven Careers to learn more and apply.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Service Vehicle Groomer – Ingham North Harbour63612243276547119

Service Vehicle Groomer – Ingham North Harbour

We're on the lookout for a hardworking and detail-focused Service Groomer to join our dynamic team at Ingham North Harbour. In this full-time role, you'll be responsible for grooming and preparing customer vehicles after servicing, playing a key part in delivering the high-quality experience our clients expect. Your responsibilities: * Wash and vacuum vehicles post-service to a professional standard * Maintain a clean and presentable yard and customer area * Assist with moving vehicles safely around the dealership * Help ensure that service customers leave with a great impression What you'll bring to the team: * A sharp eye for detail and a can-do attitude * A full NZ driver's licence (manual preferred) * A friendly, reliable, and efficient approach to daily tasks * Previous grooming or valet experience is helpful but not essential Benefits: * Comprehensive training provided on-site * Opportunity to work with a variety of vehicle makes and models * Supportive, down-to-earth team culture * Career development opportunities within a large NZ dealership group * Uniform and grooming equipment supplied Why Ingham North Shore? Ingham is a trusted name in New Zealand's automotive industry, known for quality brands and exceptional customer service. Our North Harbour dealership offers a supportive team environment where your contribution is genuinely valued. Apply today and help us raise the standard in service presentation. Visit: Ingham Driven for more information

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Customer Service Representative636122384481291110

Customer Service Representative

At Albany Toyota, we go the extra mile to deliver exceptional service and create memorable experiences for our customers. As a family-owned, award-winning dealership with over 30 years of automotive excellence, we're proud to represent New Zealand's largest automotive brand. With a team of over 100 people across multiple locations, we offer a supportive and collaborative environment where professionalism, integrity, and career development are at the heart of everything we do. We're also deeply committed to our local community, sustainability, and the future of mobility. Our superstar Customer Service Representative has now been promoted to Customer Service Team Leader, therefore we are currently looking for a Customer Service Representative to join our fun and vibrant team on a permanent, full-time basis. About the role: The Customer Service Representative will represent the Toyota brand with pride and recognize the importance of being both the voice of Albany Toyota and the voice of the customer. You'll handle incoming calls, respond to enquiries, and support our service departments by managing bookings and follow ups. This role is Monday to Friday, 40 hours a week, with no weekend work required unless you would like to join in on some of our awesome community events. Key Responsibilities: * Provide exceptional customer service via phone or email. * Schedule service bookings according to each branches workshop availability. * Provide accurate service quotes and timelines. * Ensure data quality remains to the highest standard. * Complete outgoing calls to customers regarding upcoming service and warrant of fitness expirations on their vehicle. * Contribute to a positive and collaborative work environment. About you: To be successful in this role, you will be passionate about all thing's customer service related, pervious experience is preferred although not a deal breaker. You will have excellent communication skills and will not be afraid to pick up the phone to make a call. Your interpersonal skills will help you drive positive business outcomes, through long term relationships and you will understand the need to prioritise tasks to ensure customer expectations are exceeded. Skills / Experience: * Be motivated with a great work ethic. * Proficient data entry. * Excellent oral and written communication. * Customer focused with a warm and professional manner. * Comfortable in providing customer solutions. * Ability to perform tasks accurately and in a timely manner. * Knowledge in Microsoft Office; Outlook, Excel, Word & PowerPoint. What We Offer: * A full-time, permanent role in a well-established, supportive dealership. * A positive and team-focused workplace culture. * Ongoing training and support. * Staff discounts and long service recognition. * Great base rate with a monthly bonus dependent on service bookings made per month. We will teach you all there is to know about Toyota products and business practices but if you have a genuine passion for providing customer service excellence and you are a great team player we would like to hear from you. Please apply with your CV and cover letter today!

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Internal Sales636122362955541111

Do you have an analytical mind and love talking to customers? This is no ordinary internal sales role - you will be required to use your initiative and come up with pricing and bespoke solutions for customers depending on their size and requirements. You must be proficient with computers, have a great phone manner, clear english and enjoy a bit of banter. Our client needs energetic, motivated people immediately to join their team! Purpose of the role * Deliver excellent service to customers over the phone and by email. * Accurately process orders, suggest suitable alternatives, work out pricing based on customer requirements * Understanding a portforlio of hundreds of different products and providing correct quotes to customers accordingly * Contribute to efficient order processing and delivery. * Support counter sales and warehouse operations when needed. Key responsibilities Phone Sales * Serve customers promptly and professionally over the phone and via email. * Record, price, and process orders accurately. * Offer alternative products when requested items aren’t available. * Avoid product suitability recommendations; instead, provide options for the customer to choose from. * Process internet orders efficiently within required timeframes. * Upsell related products or additional items relevant to the customer’s needs. * Identify and share new customer leads with the sales team. * Coordinate with warehouse, account managers, delivery teams, and suppliers to fulfil orders on time. * Follow internal processes, including quote follow-ups and documentation. Systems & Administration * Enter orders accurately into the system. * Prepare and forward delivery paperwork to administration daily. * Check incoming stock against supplier paperwork and update inventory. * Process credits and other administrative tasks as required. Relationship & Knowledge Building * Build rapport with customers to encourage repeat business. * Maintain professional relationships with colleagues and suppliers. * Participate in training and continuously grow product knowledge. Support Duties * Assist at the trade counter: greet and serve walk-in customers. * Help in the warehouse with picking, packing, stocktaking, receipting, and general tidying as required. Health & Safety * Follow health and safety procedures to protect yourself and others. * Keep your workspace neat and hazard-free. * Report hazards, incidents, or near misses promptly. Skills & experience * Previous phone-based sales or customer service experience. * Product knowledge in trades, building products or related industries is an advantage. * Confident using computers and business software. * Good numerical skills for pricing and calculations. * Strong attention to detail and accuracy. * Clear verbal and written communication. * Ability to manage multiple tasks and prioritise effectively. Personal attributes * Positive, friendly, and professional attitude. * Willingness to follow processes and instructions. * Initiative and proactive problem-solving. * Team player who supports colleagues when needed. * Reliable attendance and punctuality. * Focus on upselling and adding value for customers. This role offers a mix of phone sales, administration, and hands-on support, perfect for someone who enjoys varied work, teamwork, and building lasting customer relationships. You must be analytically minded, self motivated and have the ability to work in a fast paced environment.

North Shore, Hauraki, Auckland, New Zealand

Phone Sales Support636122301676821112

Phone Sales Support

Purpose of the role * Deliver excellent service to customers over the phone and by email. * Accurately process orders, suggest suitable alternatives, and aim to impress customers so they choose you as their preferred supplier. * Contribute to efficient order processing and delivery. * Support counter sales and warehouse operations when needed. Key responsibilities Phone Sales * Serve customers promptly and professionally over the phone and via email. * Record, price, and process orders accurately. * Offer alternative products when requested items aren’t available. * Avoid product suitability recommendations; instead, provide options for the customer to choose from. * Process internet orders efficiently within required timeframes. * Upsell related products or additional items relevant to the customer’s needs. * Identify and share new customer leads with the sales team. * Coordinate with warehouse, account managers, delivery teams, and suppliers to fulfil orders on time. * Follow internal processes, including quote follow-ups and documentation. Systems & Administration * Enter orders accurately into the system. * Prepare and forward delivery paperwork to administration daily. * Check incoming stock against supplier paperwork and update inventory. * Process credits and other administrative tasks as required. Relationship & Knowledge Building * Build rapport with customers to encourage repeat business. * Maintain professional relationships with colleagues and suppliers. * Participate in training and continuously grow product knowledge. Support Duties * Assist at the trade counter: greet and serve walk-in customers. * Help in the warehouse with picking, packing, stocktaking, receipting, and general tidying as required. Health & Safety * Follow health and safety procedures to protect yourself and others. * Keep your workspace neat and hazard-free. * Report hazards, incidents, or near misses promptly. Skills & experience * Previous phone-based sales or customer service experience. * Product knowledge in fasteners or related industries is an advantage. * Confident using computers and business software. * Good numerical skills for pricing and calculations. * Strong attention to detail and accuracy. * Clear verbal and written communication. * Ability to manage multiple tasks and prioritise effectively. Personal attributes * Positive, friendly, and professional attitude. * Willingness to follow processes and instructions. * Initiative and proactive problem-solving. * Team player who supports colleagues when needed. * Reliable attendance and punctuality. * Focus on upselling and adding value for customers. This role offers a mix of phone sales, administration, and hands-on support, perfect for someone who enjoys varied work, teamwork, and building lasting customer relationships.

North Shore, Hauraki, Auckland, New Zealand

Trade Counter / Phone Sales Superstar!636122256346911113

Trade Counter / Phone Sales Superstar!

Our client on the North Shore - Albany, New Zealand's leading supply of Stainless Steel Fasteners. We are looking for an excellent Phone Sales superstar for a full-time position. We need someone with a can-do attitude that can think on their feet and give great customer service every time. What you'll be doing: - NO COLD CALLS - you will be liaising with current clients and account managers - Helping with quoting and pricing - Taking calls from customers helping them with orders - Upselling - Keeping the area nice and tidy at all times - Using computer daily What we need: - Previous trade counter experience would be beneficial (experience working for companies such as Mitre 10, Bunnings, Placemakers etc is a big bonus but not essential!) - Great customer service experience - Friendly, can-do attitude with a willing to learn - Own reliable transport - Eligible to work legally in NZ If this sounds like you, please send your CV to harvey@hirestaff.co.nz Interviews kicking off this week! Due to the high volume of applicants, only shortlisted candidates can be contacted.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

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