Waipawa Call Centre & Customer Service Job Listings

Customer Services Team Member x263975312195842110

Trademe

Customer Services Team Member x2

A bit about us… Mitre 10 MEGA is New Zealand's number one home improvement store. Mitre 10 MEGA Petone, Porirua, Upper Hutt and Mitre 10 Wainuiomata is a family owned fast growing organisation striving for excellence when it comes to our customers' experience. We put our customers first and always go above and beyond. We want to keep growing our exceptional team with more exceptional talent. Here at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team. If your values align with ours then you should definitely read on! A bit about the role… In this role not only will you need to have strong personal values which align with ours, you will need a work ethic that is second to none as this will be the true key to your success at Mitre 10 MEGA Petone. We have two permanent full time positions available which will be rostered Sunday - Thursday. On a daily basis you will be involved in offering our customers an exceptional service by utilising the product knowledge you will gain to answer their queries and assist them with their purchasing decisions. You will need to have a passion for customer service, be able to communicate in a professional way with the team and with customers. You will need to be able to think on your feet and come up with innovative solutions that have the customer at the center of your focus. This role will also include processing customer transactions, assisting with returns, complaints and account queries. A bit about you… To fit in to our 'One Team' culture you will need to: * have a strong work ethic, * be passionate about creating a positive customer experience, * have a positive can do attitude, * be able to use your initiative, * take ownership of tasks, and; * be dependable, reliable and flexible. You will need a good level of physical fitness, as you will be on your feet during the day. Being skilled and knowledgeable does not automatically make you an exceptional Team Member at Mitre 10 MEGA Petone. If you are new to the workforce, or want to try something new that gives you the work/life balance and think you fit our 'One Team' culture then we want to hear from you! Mitre 10 MEGA Petone is an alcohol and drug free workplace and successful applicants will be required to successfully undergo pre-employment testing. If after reading this, you feel you have the values and attributes that we are looking for, you feel a career at Mitre 10 MEGA Petone would be a good fit for you and would enjoy being able take advantage of our great staff buying privileges then please click apply! Please note: We will be reviewing applications as they come through, so apply as soon as you can! :)

Lower Hutt, New Zealand

Negotiable Salary

Trademe

Reactive Dispatcher

• Based in Lower Hutt, Wellington • Comprehensive Health Insurance. • Life & Disability Cover • Generous KiwiSaver Contributions. • Enhanced Parental Leave. • Birthday Leave. • Long Service Rewards. • Career Advancement Opportunities. • Be a part of a Great Team. About the Role Looking for your next big opportunity? We’ve got an exciting Reactive Dispatcher role just for you! In this position, you’ll get to administer all electricity service requests received from Omexom clients through to job closure and billing, making a real impact. Maintain strong working relationships with crews, supervisors, and clients. Monitor fault response times and dispatch field resources efficiently. Communicate fault restoration updates to clients and ensure accurate data capture. Maintain rosters and support field staff with Level 1 IT issues related to electronic mobility. Escalate unresolved IT problems and liaise with Business Applications Specialist for field mobility support. Qualifications and Skills Strong time management and ability to prioritize in a fast-paced environment. Knowledge of improvement opportunities with internal and external clients. Understanding of KPIs, operational, and quality processes. Experience in rotational rosters and problem-solving. Background in the electricity industry, call center, or dispatch. Customer service and computer literacy. Self-motivated, team-oriented, and excellent problem-solving skills. How to apply If you like the sound of what we’re offering and think you are the right person for the job, we’d love to hear from you.  Hit the 'apply' button below.  Applications close on Monday 6th October 2025. Please note, that only candidates with the right to live and work in New Zealand will be considered for this role. According to the Harvard Business Review, men typically apply for jobs when they meet only 60% of the qualifications, whereas women and individuals from underrepresented groups usually apply only if they meet all the criteria. We're not just about checking boxes, so if you believe you have the skills but don't meet every requirement listed, please reach out if you would like to find out more, we'd love to talk with you. Come join our amazing team and be a part of the pioneers in energy transition.

Lower Hutt, New Zealand

Negotiable Salary

Service Advisor - Armstrong's Lower Hutt63754640000258112

Trademe

Service Advisor - Armstrong's Lower Hutt

* Awesome earning potential, base salary + bonus scheme * Training and unlimited development opportunities * Join an industry leading dealership! If you are looking for a fast-paced customer-focused role, where you can utilise your fantastic people skills, and automotive knowledge, then look no further. As our dedicated Service Advisor, you will be part of our Service department team acting as the liaison between our Technicians and our customers. We pride ourselves on our ability to understand each customer's individual needs, with knowledgeable advice at all stages of the servicing process. The Opportunity You will be scheduling bookings and ensuring that our customers understand what is going to happen to their vehicle. You'll also make sure that our Technicians know what is required for the day whilst allowing a good flow of communication to ensure timeframes and customer expectations are met. Benefits * Remuneration package to reflect your experience * A great incentive/bonus program * Develop your customer service and technical skills * A key position in a supportive team environment * Brand-specific training * Easy parking, and less traffic in the Hutt Requirements to be successful * Excellent customer service skills and experience * Great attention to detail and accuracy * Strong computer skills for invoicing, administration duties * Quick learner, works well under pressure * Great computer skills and systems knowledge * Automotive industry experience would be an advantage * Full, clean NZ Drivers License Applicants must be eligible to work in New Zealand - We are currently only accepting applications from candidates within New Zealand For more about who we are, visit www.armstrongs.co.nz Armstrong's proudly represents 20 dealerships with 20 top international brands across NZ. We offer career progression and advancement opportunities, and we promote from within. Apply online today with your CV!

Lower Hutt, New Zealand

Negotiable Salary

Customer Engagement Representative63674665021954113

Trademe

Customer Engagement Representative

The opportunity | He angitūtanga Do you enjoy helping people? As a Customer Engagement Representative, you will play a key role in delivering high-quality service to our community. As the first point of contact for our customers and clients, you’ll play a vital role in creating positive experiences across multiple channels — face-to-face, phone, email, and digital platforms. You’ll provide professional, efficient, and friendly service, helping the public navigate Council services and access the support they need. In this role, you will work collaboratively with your team and stakeholders ensuring tasks and responsibilities are completed efficiently, working between our service centres and call centre. You will also perform all payment responsibilities and tasks for front counter transactions. Including all associated tasks of till balancing, banking, reports, filing, ensuring an appropriate audit trail is maintained. This role is fixed-term until 31 August 2026, covering for an employee seconded to another role within Council. Below are the work hours of the role which will predominately be based between our Waikanae and Otaki Service centres: Wednesday 8am - 2pm Thurs & Fri 8:30am - 5pm What we offer | Ngā āhuatanga kei a mātou When you join Kāpiti Coast District Council you’ll enjoy a range of fantastic benefits, including: • Dependant leave – because family matters. • Thriving team culture – we work hard and support each other. • Free access to pools – dive into fun. • Council staff discounts – because who doesn’t love a good deal? About you | He kōrero mōu To excel in this role, you will bring strong knowledge of and experience in: Effective interpersonal skills, able to communicate clear and effectively with a proven customer centric ethic. Strong customer service experience, skilled at conflict management with the ability to handle challenging situations professionally. Ability to multitask, work under pressure and prioritise effectively while maintaining accuracy. Demonstrated ability to build and maintain effective professional working relationships with all key stakeholders, including with other council staff members based on a collaborative, collegial and cooperative working style. Effective time management skills and ability to work effectively without supervision and collaboratively as an effective team member. Demonstrated experience using a POS system as well as experience in processing payments, cash handling, Eftpos, receipting, reconciliation and banking. Experience in Microsoft office and comfortable in using digital tools and systems. Holder of a current and valid NZ Drivers’ licence For more information regarding the role, please view the job description - https://www.kapiticoast.govt.nz/council/job-vacancies/all-vacancies/customer-engagement-representative-ref-568/. Enquiries about this position should be directed to Karmin Dent, Team Leader Customer Experience on 04 296 4700 or free phone 0800 486 486. If you’re excited to work in a community focused, energised and enthusiastic team environment, we’d love to hear from you. Come and join us in making our library an enjoyable experience for all! How to apply | Me pēhea te tono Applications close Monday, 22 September 2025 so get yours in now! Click here to complete your online application - https://www.kapiticoast.govt.nz/do-it-online/forms/employment-application-form/ You must be eligible to work in New Zealand. Please note preferred candidates are required to undergo pre-employment checks including drug and alcohol screening and Police checks.

Kapiti Coast District, Wellington Region, New Zealand

Negotiable Salary

Mail and Customer Service Officer - Part Time63612259580674114

Trademe

Mail and Customer Service Officer - Part Time

Mail and Customer Service Officer * Fixed term until Dec 2026 * Thursday to Saturday * Retail Superstar wanted! Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Working from our Te Puni Post Shop in Petone, our Mail and Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. This is for a fixed term to cover parental leave until Dec 2026. Each day is busy and varied and will see you developing your problem-solving skills. We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa. https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go! What can we offer you? * Learning and development opportunities to help support your career goals * A value's driven organisation that supports and respects its employees * A safe and secure work environment * A stable government owned agency who isn't going anywhere! What we need from you: * Be available to work Thursday and Friday 7am - midday and Saturday 7.15am - 12.15pm * Reliable transport to get to and from work * Previous experience in a customer facing environment, ideally retail * Problem solving skills - can you think on the fly and find the best outcomes? * Administration and data entry skills * Confidence to interact with people from all backgrounds face to face, phone and email All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.

Lower Hutt, New Zealand

Negotiable Salary

Delivery Agent - Fixed term Seaview63612258402563115

Trademe

Delivery Agent - Fixed term Seaview

Delivery Agent * $26.52 per hour paid fortnightly * Paxster, E Bike or Motorcycle * 6:30am starts, 4 day rotating roster, Sundays always off. Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Once known as the `Postie', we're all about delivering what Kiwis care about with a dash of fun and a whole lot of passion. As the face of NZ Post out in the community, you'll connect with our customers as you deliver their mail and parcels. Working alongside a dedicated team, you'll process and sort mail from our Seaview branch in Lower Hutt, before going it alone out on your delivery route, using an E Vehicle, Motorbike, E Bike, or on foot, hail or shine! This is for a fixed term until January 2026. Delivery Agents are a hardy bunch, all united by one mission - to deliver for New Zealand. We are looking for people who love to get the job done! Can you tick off the following? * Availability to work a 4 day a week rotating roster until January 2026 * Be ready for a physically demanding role * Have a high level of numeracy and literacy - so you can get all that addressing information sorted! * Ensure your own and the health and safety of your colleagues * Going the extra mile to ensure high levels of customer satisfaction * And above all, a passion for doing a great job and getting it right, each and every time! Ready to be a part of that story? Let's go! https://youtu.be/vg91ZLxIS0E All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.

Lower Hutt, New Zealand

Negotiable Salary

Customer Service Representative - Kapiti63612236512258116

Trademe

Customer Service Representative - Kapiti

* Are you a natural communicator and relationship builder? * Excellent Mon to Fri regular hours with alternative Saturdays * Amazing team culture, development opportunities and awesome manager support If you're a great customer service representative with a reputation to match, we have a job for you! We're searching for a never-say-never customer service representative to join our BNT Kapiti branch and give our customers the service they deserve and expect. You'll be a natural communicator and a relationship builder. So, you'll slot right in, instantly building a rapport and strong relationships with our customers, making the most of opportunities to upsell. If you haven't heard (word spreads fast), BNT is an awesome workplace. Apart from a great culture, you get your birthday off every year, you get a paid day each year to do volunteer work, and we give all team members breakfast every morning. How good is that? The role is full-time, Monday to Friday, from 8 am to 5 pm, with alternate Saturday mornings. It comes with a very competitive salary and lucrative incentive benefits for hard work and results. Oh, and exceptional discounts on our products! The company has a flat structure, so you'll be working alongside and with senior leadership. You'll also get plenty of opportunities to progress your career with our parent company, Bapcor, which operates in New Zealand, Australia, and Southeast Asia. Who knows where your career could take you. Sound like the job for you? Then get in touch right away. Positions like this won't last long. About Bapcor: Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service, and solutions. Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale, including BNT, Autolign, Truck & Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors. All candidates must have NZ residency or a valid NZ work visa. No agencies please. We will not accept unsolicited resumes from any source other than directly from a candidate.

Kapiti Coast District, Wellington Region, New Zealand

Negotiable Salary

Operations Adviser Electronic Monitoring63612228147331117

Trademe

Operations Adviser Electronic Monitoring

Think shiftwork might work better for your lifestyle?.....avoid that 9-5 hustle and bustle, and have a work life balance. * Starting salary $67,500, plus shiftwork allowance * Work with a supportive team using the latest tracking technology * Numerous vacancies available, located in Upper Hutt Mo te tunga | About the role Working at Ara Poutama Aotearoa (Department of Corrections) is a big responsibility. You will be part of a 24/7 team of people who are helping to manage and monitor people placed on electronic monitoring bail within our communities all over the country. As an Operations Adviser no two days are the same, and no two calls are either. One minute you're liaising with the Police for a high-risk arrest, next developing workable solutions for those on bail. Excellent communication skills, critical thinking, having the ability to multitask and think outside the square is your key to success in this role! In this role you will be on an 8-week rotating shift pattern which includes 3-shift types, morning, afternoon and nights. You will be required to work all three shift types during the 8-week pattern. This can take some time to get used it, and it's important for you to think about your commitments outside of work before applying. Please ensure you review the Job Description attached to this vacancy which includes more information on how a typical roster would look. These positions are located in Upper Hutt. Mou | About you You might be wondering how you can make other lives better as an Operations Adviser in our Electronic Monitoring team? The Operations Advisor role is a demanding role that requires a lot of empathy. You've got to be able to put yourself in their shoes. They need our support, and you need their trust. Whether its welfare checks, problem solving or diffusing a stressful situation - that's what you're there for. And you've got a great and highly experienced team to back up and support you along the way. Nga pukenga me nga wheako | Skills and experience This is a busy role, to ensure your success we would look to you to demonstrate some or all of the following skills, experience and attributes: * Experience with phone and email communications with a variety of clients * Demonstrate your critical thinking skills i.e problem solving, use of judgement, and ability to investigate * Current and strong computer literacy, with ability to pick up new systems * Resilience in challenging situations with people and negative behaviour * Be an excellent team player, and contribute to our wider success! * Experience in shift work will be a bonus as routines change You will need a Full New Zealand Driver's License and a legal right to work in New Zealand, without restriction, for a minimum of 24 months. This role is not covered by the Criminal Records (Clean Slate) Act 2014, therefore please disclose any offences with the law, even if they are outside 7 years. Applicants who have lived overseas in the last 10 years will also be required to provide an overseas police clearance if they are successful in gaining employment with us. Nga painga | The benefits The midpoint of the salary range is $74,057 per annum and the full range (85%-120%) is $67,500 - $79,393 per annum. Appointment and remuneration will reflect skills and experience relevant to the role. Mo matou | About us Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required. Tono inaianei | Apply Now To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered. When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work. Applications close on: Thursday 31st July, 2025 If you have any questions or want to learn more about a career with us, contact jess.escott@corrections.govt.nz, or visit careers.corrections.govt.nz.

Upper Hutt, New Zealand

Negotiable Salary

Customer Service - Vehicles63612226535169118

Trademe

Customer Service - Vehicles

* Great on the job training * 4% Employer Kiwisaver contribution (up to 6% based on length of service) * Wide range of employee benefits including free staff hire in our DIY fleet Our Hirepool Vehicle Rentals team provide expert advice to business, commercial, recreational travellers and NZ Government Agencies on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV and sporting events to independent contractors, casual weekend hirers. As a Customer Service person you need excellent customer service and administration skills and a confident phone manner to field queries, provide advice, and put quotes and contracts together. At our branch in Wellington you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations (i.e. vehicle deliveries and pick-ups, grooming and minor servicing). Any questions, you're more than welcome to contact the Branch Manager, Daniel Whitmore on 027 623 2413. What you'll do: * Answer phones - provide sales advice and quotes * Create contracts and complete transactions * Coordinate and deliver/pick-up vehicles * Office administration and customer account maintenance What you need: * Full Class 1 Driver Licence (a Class 2 is a great advantage) * Mechanical interest and aptitude would be great * Solid written and verbal communication skills with the ability to communicate effectively at all levels * Intermediate computer skills with a high level of accuracy and attention to detail * Able to work with a diverse array of people and build successful working relationships * Willingness to work on a rostered basis - our branch is open Monday-Saturday. What we offer: We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance. * Visit www.hirepool.co.nz to read more about what we do and www.hirepoolcareers.co.nz for more about our vacancies and employment benefits To apply for this job go to: https://hirepoolcareers.co.nz/Vacancies & enter ref code: 6777281.

Lower Hutt, New Zealand

Negotiable Salary