Join a workplace where your skills are valued and your contribution matters. Taupo Toyota is looking for a Service Advisor to join our friendly and high-performing Service team. In this key role, you'll be the crucial link between our customers and our workshop — helping ensure every service runs smoothly from booking to handover. Your day will involve coordinating jobs, keeping customers informed, managing admin and payments, and working with our technicians to deliver a top-quality customer experience every time. We're proud to offer full training and ongoing support — so even if you don't have previous automotive experience, we'll help you build the knowledge and confidence to thrive. All you need to bring is great communication & people skills, a positive attitude, and a willingness to learn. It's an exciting time to join us — our dealership and workshop are currently undergoing extensive renovations and upgrades, transforming Taupo Toyota into a modern, fresh space that will set a new benchmark for customer experience and team comfort. Why Taupo Toyota? * Be part of an award-winning dealership group with strong culture and supportive leadership * No weekend work – enjoy work-life balance in stunning Taupo * Full support and amazing franchise training development * Exciting modern facilities – our dealership upgrade is officially underway * Career growth opportunities across our wider Hawkes Bay Toyota Group network * Recognition programs and staff events – we celebrate success together You'll need to bring: * Excellent communication and customer service skills * Strong organisation and attention to detail * A positive, can-do attitude and team mindset * Basic computer skills and confidence with admin tasks * NZ residency * NZ Drivers licence Why now? With our exciting new dealership in progress, this is the perfect time to join Taupo Toyota. If you're looking for a role where no two days are the same — and where you'll be supported, valued, and part of a great team — we'd love to hear from you. Apply now or drop into our Spa Road dealership for a confidential chat.