Tuakau Call Centre & Customer Service Job Listings

Service Delivery Coordinator64551254646659110

We’re looking for a reliable, safety-focused Facilities Coordinator who is confident working at night and enjoys a hands-on role. You’ll need a full, clean NZ driver’s licence and the ability to travel between venues. Key Responsibilities - Drive to sites and meet venue users - Manage access: opening and securing buildings - Complete basic venue checks and respond to issues or incidents - Escalate and report security, maintenance, or customer concerns in line with process - Organise and assist with stock management in the warehouse - Help move equipment and set up venues (e.g., furniture, posters) - Liaise with contractors and coordinate maintenance requests (e.g., electricians, plumbers) Role Details - Hours will be variable week to week, so flexibility and availability at short notice are essential. You will need to be available to work rostered hours between 6am and midnight across 7 days. - Engagement: Three-month assignment - Hours: Will vary dependant on the need, minimum 30 hours per week. - Environment: On-the-road office, working across multiple venues What We’re Looking For - Full, clean NZ driver’s licence (required) - Exceptional communication and customer service skills - Highly organised with strong prioritisation ability - Ability to work independently and resolve complaints professionally - Previous experience in facilities or venue coordination is beneficial Please note: Candidates must pass a pre-employment drug test if successful. If this sounds like you, Apply NOW! Vacancy remains open until filled.

Auckland, New Zealand

Negotiable Salary

Team Experience Operations Specialist64510245617283111

Trademe

Team Experience Operations Specialist

**Roster option 1** • Monday: 9:30 AM - 6:00 PM • Friday: 6:30 PM - 10:30 PM • Sunday: 9:30 AM - 6:00 PM **** * This is a part time position offering 20 hours per week. * Manage and maintain process flow for an assigned workstream. * Collaborate closely with your Team Leader and 'swarm' to ensure efficiency. * Ensure uninterrupted process completion and strict adherence to established guidelines. **Working with Woolworths Supermarkets New Zealand | Te Mahi ki Woolworths Supermarkets New Zealand** With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day. We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week. We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team! **What you'll do | Hei mahi** * Execute Operations & Lead Team: Follow routines for accurate, on-time process completion and lead your "swarm" to ensure work is done correctly. * Manage Workforce & Development: Assist with optimised scheduling, oversee multiskilling, recruitment, succession planning, and lead onboarding and training. * Champion Safety & Compliance: Promote a safe and healthy environment by following protocols, reporting hazards, and monitoring compliance procedures. * Resolve Issues Proactively: Timely escalate process-related issues to your Function Lead for quick resolution. * Contribute to Store Leadership: Step up as Acting Store Manager on scheduled shifts and foster team collaboration through "Better Together" connections. **What you’ll bring | Hei koha** * Process Excellence & Learning: You demonstrate a strong ability in process excellence and a commitment to continuous learning. * Collaborative Partnerships: You excel at building and maintaining collaborative partnerships with other functions and stakeholders. * Effective Team Leadership: You effectively lead teams, delegating tasks, monitoring progress, coaching, providing feedback, and motivating members. * Compliance Expertise & Communication: You are an expert in compliance within your function and possess exceptional communication skills to clearly articulate tasks and standards. * Values-Aligned Behavior: Your actions consistently align with company values. **What you'll experience | Nga Huanga** * Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work. * Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families. * A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network. **Endless possibilities with Woolworths Group | Ko Woolworths Tatou** We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – to create better experiences together for a better tomorrow. Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless. **Everyone belongs Woolworths Group | No Woolworths tatou** We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential. We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process. Discover more opportunities with Woolworths Group

Auckland, New Zealand

Negotiable Salary

Operations Adviser - Wellington & Auckland64477121907075112

Trademe

Operations Adviser - Wellington & Auckland

* Positions available in Wellington - Upper Hutt * Positions available in Auckland - Penrose * Kick start your career in Ara Poutama, Department of Corrections Would you like to work with dedicated people, be trained to work with exciting tracking technology and play a part in keeping our communities safe? If yes, this is the job for you! And this is a fantastic opportunity to kick-start your career in the Department of Corrections. Mo te tunga | About the role Our Operations Advisers are part of a team who are responsible for providing electronic monitoring services 24/7 to 6,000 defendants and offenders in New Zealand, using contact centre platforms and GPS technology. The environment is fast paced, and energetic and our tight-knit teams are busy, focused and committed to keeping the community safe. Nga pukenga me nga wheako | Skills and experience In this role, no two days are the same. To be successful in this role you will have: * Experience communicating over the phone/email with people from different backgrounds * Great critical thinking, and problem solving with sound judgement * Strong computer literacy skills and the ability to multi-task * Resilience when dealing with challenging situations * Openness to change, with a `can do' attitude * High integrity and professionalism * An ability to work from home if/when required for business continuity purposes Nga painga | The benefits The midpoint of the salary range is $74,902 per annum and the full range (85%-120%) is $68,345 - $80,238 per annum. Appointment and remuneration will reflect skills and experience relevant to the role. Those new to the role will begin on the starting salary of $68,345. * In addition to your salary, you will receive a shift allowance of $2,000 per annum * You will receive a paid 30-minute lunch break, where in other organisations your lunch breaks are unpaid * You could have better work-life balance! Each week your total working hours can differ; ranging from 28.5 to 47.5-hours, however, you will always be paid for 40-hours (see the roster attached to this advert) * You will get 4-weeks annual leave entitlement and 5-weeks after a year's employment * Due to the shift work aspect of this role, you end up with approximately 160 days off a year - where other organisations offer 104-days off a year * You will receive an extensive 6-weeks upfront multi-media training, which includes live work simulations, reflection sessions, knowledge assessments, and an opportunity to do live work whilst being supported * You can expect a sense of satisfaction that comes from making an important contribution towards managing the people in our care and keeping our community safe. Mo matou | About us Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required. Tono inaianei | Apply Now To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered. When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work. Applications close on: Friday 19th December, 2025 (Note: applications will be reviewed and processed whilst the advert is live - you can expect to hear from us within 10 working days after your initial application). If you have any questions or want to learn more about a career with us, contact jess.escott@corrections.govt.nz, or visit careers.corrections.govt.nz.

Auckland, New Zealand

Negotiable Salary

Credit Solutions Specialist64405644977923113

Trademe

Credit Solutions Specialist

Location: Dominion Road, Auckland Pay Rate: $32 per hour Hours: - Monday–Thursday: 10:00 AM – 6:30 PM - Friday: 8:30 AM – 5:00 PM Type: Full-time, 100% in-office About the Role We are seeking a motivated and detail-oriented Credit Solutions Specialist to join our team. In this role, you will manage a portfolio of accounts, ensuring effective arrears collections and recovery while maintaining compliance with all relevant regulations. You’ll work closely with customers, internal teams, and external collection partners to deliver best-in-class service. Key Responsibilities - Manage arrears portfolios with agility and best practice standards. - Achieve productivity targets and maintain strong relationships with collection partners. - Ensure compliance with CCCFA, Privacy Act, Credit Repossession Act, and other statutory requirements. - Complete Credit Solutions activities per company policies and escalate issues promptly. Skills & Experience - Strong data entry and telephonic experience in a fast-paced environment. - Experienced in collections, credit, call centre. - Excellent communication and interpersonal skills. - Confident numerical and keyboard skills; proficient in Microsoft Word and Excel. - Knowledge of credit management laws and regulations. - Ability to work independently and as part of a team. - Financial services experience is highly desirable. Personal Attributes - High attention to detail, strong compliance focus and ethical. - Ability to manage multiple tasks, prioritise, and meet deadlines. - Clear credit history and MOJ check required. Why Join Us? - Competitive hourly rate. - Supportive team environment. - Opportunity to develop skills in financial services and credit management. Apply Now If you have the experience and qualities we’re looking for, apply today via Seek.

Auckland, New Zealand

Negotiable Salary

Customer Support Superstar64394599260931114

Trademe

Customer Support Superstar

Job Description At Hall’s we’re looking for a Customer Support Representative to play a key part of our Takanini based team providing our customers with professional responses to customer queries and product and service information. In this role you will be dealing directly with customers either by telephone, electronically or face to face, regularly monitoring and checking emails for requests for PODs or ETA’s and logging all queries received into our CRM requiring a high level of communication, time management and customer care. We are looking for some who can work on our Monday to Friday, 8.30am – 5pm shift. Qualifications What you will bring: *You will be a clear communicator and enjoy working as part of a team dedicated to providing great customer service *You will have a previous experience of working with MS Office including Excel *You will have great time management and the ability manage your own work to deadlines meeting our quality standards *Lots of energy, drive and enthusiasm to work in our busy environment This is a busy environment and your composure to comply with our process will be the key to your success. To achieve in this role you will, ideally, come from the transport/logistics industry, however we will offer training to the right candidate; someone with a positive attitude, who is adaptable and well-organised with strong time-management skills. Company Description Great things you should know about this company: Hall's is a fast-growing transport company specialising in refrigerated transport and logistics. We're well established across New Zealand, with a high profile and a focus on providing top customer service. Our committed drivers and teams represent typical New Zealand values and work hard to service our customers and 'deliver the goods'. We’re proud of the work we do and passionate about making a real difference to people's lives. At Hall's we want all our staff to go home safely every day. To help achieve this, we have a comprehensive Health and Safety Plan in place to protect us all, including pre-employment medicals and drug testing. What Hall’s can offer you! *Future training, upskilling and opportunities within our large distribution and transport network *The opportunity to work with a talented supportive team *Access to PERKS app - offering discounts in 40+ stores *Discounted Southern Cross Healthcare *Good pay rates with good hours; Monday to Friday, 8.30am – 5pm *A busy, dynamic work place If you think this sounds like the place for you, we'd love to hear from you! Hall's Group the home of cool jobs. www.halls.co.nz

Papakura, Auckland, New Zealand

Negotiable Salary

Trademe

Telefundraiser

About Us Eager to make phone calls on behalf of one of the best environmental charities in the world? We have the perfect role for you. This is the most rewarding telemarketing job you'll ever find to help drive positive change. We offer both full time work or a part time evening option. The latter is great if you’re a student looking for some part time work around your studies. Working Holiday Visas are welcome too. Previous sales experiences is desired. You must be unafraid of asking for financial contributions and motivated to achieve targets. Comprehensive training and support provided by our dedicated team of professionals. Market leading wages and benefits in the sector. What We Offer: *$28.95 Hourly rate *Health insurance *Comprehensive bonus scheme with ability to earn up to $200 extra per week *Permanent contract with paid leave *Full time Monday to Friday 12:15 pm - 8:45 pm with an early finish at 6:15pm on Friday *Part time Monday to Thursday 5:00 pm - 8:45 pm Auckland based: *Hybrid work arrangement (work from office everyday or work from office Tuesdays and Thursdays, work from home Monday, Wednesday, Friday) *Substantial kitchen facilities - tea, coffee, hot chocolate, all milks, ideal for preparing your own lunch when office based *Fantastic Mount Eden location walkable from the CBD and served by high frequency bus services Other locations: *Work from home *No commuting expenses or travel to work time when working from home. Come join our vibrant team of telefundraisers. We pride ourselves on our team culture. Our employees regularly say it is the best thing about working here. We have lots of fun calling environmentally conscious supporters all around the country inspiring them to join a fantastic organisation saving the planet. There is nothing more rewarding than fundraising for a cause that makes a huge difference. If this sounds like you please apply now. We look forward to hearing from you!

Auckland, New Zealand

Negotiable Salary

Mechanically inclined person64307310705667116

Trademe

Mechanically inclined person

The person we seek should be people friendly and have an interest in hands-on fabricating and practical mechanical tasks including use of machinery and hand tools. Computer basics is also needed to check out customers. Training will be given. This is a great opportunity for someone who enjoys interaction with others and who is experienced that young people can learn from. We are a down to earth, no-nonsense company striving to excel in the market we serve. Our company has a strong history of excellent management and worker harmonious interaction.

Auckland, New Zealand

NZ$30-40/hour

Lead Generation Specialist64272226888962117

Trademe

Lead Generation Specialist

Your day-to-day job will be contacting existing and new clients, generating Sales leads for our Company, this is a part-time position for the next 6 weeks and may become full-time if you are the right person. Experience would be an advantage; you must have excellent skills in English both written and verbal and have a clear and concise phone manner with a fun and outgoing personality that you can deliver when speaking with customers. We are a Flag manufacture and supply flags to Corporate clients, Government, Local Councils, Real Estate as well as to the general public, a lot of our work is event based

Auckland, New Zealand

NZ$25-30/hour

Trade Support & Customer Service64271258648066118

Trademe

Trade Support & Customer Service

We’re on the lookout for a friendly, switched-on Trade Support person to join our team. If you enjoy helping builders get what they need, can handle being busy, and know your way around a computer, we’d like to hear from you. About the Job You’ll be working with our trade customers—builders, contractors, and DIYers—helping them with quotes, orders, and product advice. Every day’s a bit different, and you’ll be part of a supportive team that keeps the yard, store, and counter running smoothly. What We’re Looking For • Experience in trade sales or the building industry preferred but not essential • Great people skills and a good sense of humour • Confident using computers and point-of-sale systems • An interest in new technology and where it could used to progress us. • Reliable, practical, and happy to pitch in wherever needed What We Offer • Monday -Friday role with a well-established locally owned National brand business • Great team culture and a hands-on work environment • Ongoing training and room to grow • Competitive pay and staff discounts If you’re someone who enjoys helping others, has good product knowledge (or the willingness to learn), and wants to be part of a team that looks after its own, we’d love to hear from you. Send your CV to josh@mahiaitm.co.nz Build your future with Mahia ITM – where locals support locals.

Papakura, Auckland, New Zealand

Negotiable Salary

Trademe

CCTV operator

Step Into a Dynamic Role Where Every Day is Different – CCTV Operator Wanted! Are you ready to take on a fast paced position where your actions make a real impact? We’re on the lookout for motivated individual to join our CCTV and community safety team. Start Immediately & Make a Difference in Your Community This is an exciting opportunity to work in a high energy, varied environment where your attention to detail and quick thinking will help keep people safe and informed. You’ll begin in a patrol role and transition into CCTV monitoring, becoming the eyes and ears of the operation. Key Details - ASAP start until June 2026 - $30 per hour + 8% holiday pay - Based in Auckland CBD - Rostered fortnightly shifts across 7 days between 7am - 10pm so flexibility is a must! - Overtime available after 80 hours in a fortnight About the role This supportive team require additional assistance within the CCTV and community warden monitoring space, liaising with the wider organisation to ensure incidents are responded to correctly and announcements are made promptly, customer service and safety is paramount. The role will initally start within the patrolling team on the ground before moving into the monitoring position. Duties will include - Monitor live CCTV feeds and respond to incidents swiftly - Coordinate support teams and dispatch resources - Communicate clearly with internal teams and external stakeholders - Provide excellent customer service via phone and email - Liaise with local businesses and support community safety initiatives - Maintain accurate records and reports About you - Minimum 1 year of CCTV operator experience - Ability to pass a pre-employment drug and alcohol test - Strong multitasking and prioritisation skills - Tech-savvy with a keen eye for detail - Adaptable, resilient, and a collaborative team player - Passionate about customer service and community wellbeing If you are available ASAP, eligible to work in New Zealand and keen to hear more apply now! Reference: 143362

Auckland, New Zealand

Negotiable Salary

On-site Airline Support Specialist641620493960971110

Trademe

On-site Airline Support Specialist

- Immediate start - Office-based position located at the Airport Campus - Competitive salary and great benefits - Rotating rosters - 4 days on, 4 days off (No flexibility) About the company & role: We are currently seeking an Airline Support Specialist to join our client who is a global leader for crew accommodation solutions. Their technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. As an Airline Support Specialist, you will be responsible for providing exceptional customer service to our airline partners and passengers. This is a reactive role where you will need to be engaged, and a self-starter. Day to day responsibilities: - Provide assistance and support to our airline partners and their passengers - Manage flight disruptions, including rebooking, schedule changes, and cancellations - Communicate effectively with airline partners and passengers to provide updates and information - Work with other departments to ensure smooth operations and prompt resolutions - Maintain accurate records and documentation of all interactions and transactions Days & Hours: Full time, 40 hours per week. Rotating rosters 4 days on, 4 days off, between 12pm – 10pm. Flexibility to work overtime and on public holidays is required. About You: To be successful in this role, you will have... - 1-2 years’ experience in the airline, travel, or hotel industry - Experience in a fast-paced customer service environment - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving and decision-making skills - Flexibility to work various shifts, including weekends and holidays - Strong technical capabilities and the ability to pick up new systems quickly - Clear credit history Benefits: - Work for a well-known global brand in frontline customer service - Ongoing learning and development opportunities available - Complimentary and confidential EAP services - Access to global hotel industry discounts! This is an opportunity not to be missed so if you are ready for your next challenge, click APPLY today! Reference: 143627 Please note: To be considered for this opportunity you MUST be currently residing in Auckland, New Zealand with the eligibility to work full time.

Manukau City Centre, Auckland, New Zealand

Negotiable Salary

Customer Sales & Sales - Penrose641509874050571111

Trademe

Customer Sales & Sales - Penrose

This multifaceted counter-based role supports branch operations from assisting customers at the counter, unpacking and receipting goods in, to picking, packing, and dispatching customer orders, loading the delivery vehicle and ensuring our customers get their orders and quality service delivered on time every time. They participate in everything from inwards/outwards goods and stocktakes, to helping customers find the products they need and processing sales. How? By welcoming them to the branch, listening to their needs, and providing them with sound advice every time. Are you a customer service dynamo that thrives on diversity in their role? Then this could be the job for you! What do you need to bring to Corys? Your passion! We want you to bring passion and energy to your role every day. You will be excited by the opportunity to get out in front of Corys customers, get to know who they are and what their needs are, and present them with solutions and products that showcase precisely why Corys are one of the leading Electrical Wholesalers! Your excellent interpersonal & customer service skills along with your keen hunger to learn will see you stand out. It's your ability to work efficiently, accurately, and as part of a team that will see you succeed in this role. You are someone who can adapt your approach for different customers and consistently put your best foot forward when representing the business. This role can be physically demanding, so a decent level of physical fitness is required. You will also need your full driver license. Having your F-endorsement is beneficial but not required as we can get you trained in this area! What Corys can offer you? * Southern Cross Health Insurance – Wellbeing 1 * Your Birthday off as paid leave * Competitive salary package * Staff purchasing privileges * Monday to Friday, 42.5 hours per week – no weekend work Are you ready to make a difference? How to Apply? If your experience reflects the criteria outlined above, apply now, and tell us why you are interested in our Customer Service & Sales role. This position will remain open until filled. Who are we? Corys Electrical is a leading supplier of electrical, data, lighting, and safety products throughout New Zealand. With 36 branches nationwide and over 100 years of experience, we offer innovative solutions and excellent service. We are part of the D2A group, a well-established distributor across the Asia-Pacific region. At Corys, our people are central to our success. We welcome applicants from all backgrounds and are committed to diversity, equity, and inclusion. Visit us at: Corys Advantage

Auckland, New Zealand

Negotiable Salary

Inventory & Sales Administration, Warkworth641418069150731112

Trademe

Inventory & Sales Administration, Warkworth

What does the Inventory and Sales Administration do? Our Inventory and Sales Administration is at the heart of what we do — making sure products flow smoothly in and out, helping customers find exactly what they need, and keeping our stock and sales systems humming. From tracking stock trends and managing invoices to placing customer orders and running accurate stocktakes, this role keeps everything running seamlessly. They're curious, detail-oriented, and never afraid to ask "why" to find better ways of working. Sound like you? What you'll bring to Corys: Bring your passion and energy — we're all about people who love what they do! You'll shine in this role if you have: * A strong focus on customer service and a genuine desire to help. * A keen eye for detail and the ability to stay accurate, organised, and efficient. * Solid Excel skills and the adaptability to get the job done, whatever comes your way. * A love of learning and being part of a collaborative team. Experience in a trade or warehouse environment will give you a great head start — but it's not essential. We'll teach you what you need to know! What Corys offers you: * Southern Cross Health Insurance – Wellbeing 1 * Your birthday off – paid! * Competitive salary package * Staff purchasing privileges * Monday to Friday (42.5 hours per week) with occasional Saturday work Ready to take the next step? If you're looking for a role where your attention to detail and customer focus really make a difference — and you want to grow in a supportive, team-driven environment — we'd love to hear from you! Who are we? Corys Electrical is a leading supplier of electrical, data, lighting, and safety products throughout New Zealand. With 36 branches nationwide and over 100 years of experience, we offer innovative solutions and excellent service. We are part of the D2A group, a well-established distributor across the Asia-Pacific region. At Corys, our people are central to our success. We welcome applicants from all backgrounds and are committed to diversity, equity, and inclusion. Visit us at: Corys Advantage

Auckland, New Zealand

Negotiable Salary

Mitre 10 Waihi - Customer Experience Zone641418034150411113

Trademe

Mitre 10 Waihi - Customer Experience Zone

Mitre 10 Waihi is a proud, family-owned and operated local business. As a diverse and expanding company, our vision is to offer high-quality products, exceptional value, and expert advice to ensure our customers enjoy an affordable and seamless DIY experience. As a Customer Service Experience Team Member, you will play a crucial role in delivering exceptional customer service ensuring a positive shopping experience, and ensuring you process customer's transactions on POS (tills). This role is perfect for someone who enjoys being active, thrives in a fast-paced environment, and loves delivering great service with a smile. This is a part time position on a fixed term basis until end of February 2026. 31.5 hours per week Monday: 8.30am – 5.00pm, Tuesday & Wednesday: 7.30am – 4.00pm, Sunday: 8.00am – 4.00pm What you can expect in this role: * Working closely with other team members to ensure a smooth and efficient operation of the Retail Departments * Engaging in various physical tasks, including lifting and moving heavy items We offer the successful applicant: * Competitive remuneration * A stable positive team environment * Corporate discounts via Mitre 10's 'Perks App' * Excellent support and training * Staff Perks such as Birthday Day - Day Off, Trauma Insurance, Bonus Scheme * Generous staff discount We are committed to ensuring that our team arrives home safe every day so, we require all successful candidates to complete a pre-employment drug & alcohol screen. Due to the fast-paced nature of our recruitment team, our vacancy close dates may be subject to change, if you think you'd look great in orange make sure you apply as soon as possible. Please apply online before Monday 3rd November 2025 No applications will be accepted in store.

Waikato District, Waikato Region, New Zealand

Negotiable Salary

Outbound Customer Service Representative640624984066571114

Trademe

Outbound Customer Service Representative

About the Company & Culture: Our client is one of the most trusted and well-known names in the airline industry — a brand that’s been connecting people and places for decades. With a proud history of safety, service, and innovation, this leading airline is recognised globally for its warm, customer-first approach and commitment to creating exceptional travel experiences. About the role: You will be part of a temporary team that will work on a project outside their business-as-usual responsibilities. We are seeking organised and customer-focused individual to contact customers proactively regarding their historic travel credits. Start Date: November Duration: 3 Months Days/ Hours: 12pm -8.30pm Monday – Sunday (5 days per week) Fixed Roster Location: Auckland CBD - 100% office-based role Must Have: - Strong communication and interpersonal skills - Reliability – attendance and punctuality are priority - Previous experience in customer service or call centre environments - Ability to learn and adapt with pace and ease - Resilience This role will not be around for long, so if you want to gain some great experience over summer then APPLY today. Reference: 143636

Auckland, New Zealand

Negotiable Salary

Trademe

Contact Centre Agent

First Contact is a privately owned outsource contact centre that has been supporting businesses across New Zealand and Australia since 1989. From our Auckland based centre, we operate 24/7, delivering tailored or ready-to-go solutions to our many and diverse clients. We are looking for someone to join our friendly team, who can deliver exceptional customer service, enthusiastically and consistently. We are currently looking for Part Time or Full Time Graveyard positions. The hours are 11pm - 7am, Monday to Sunday, on a weekly rostered basis. As we are open 24/7, 365 days a year, you will be expected to be available to work Public Holidays as required for which you will be paid time and a half and a day in lieu. Initially you will need to be available during business hours and some weekends for training. To become part of our team you will need the following qualities as a minimum: * Able to commit to hours between 11pm-7am Monday to Sunday on a rotating roster. * Have excellent English language skills both written and oral. * Proficiency with using technology and multitasking between different systems while actively listening. * Sound geographical knowledge of New Zealand. * Previous experience in a similar role is desirable. We are in Penrose and have free on-site parking and easy access to both bus and train. If you feel you have the skills and personality required to be successful in this role, we look forward to hearing from you.

Auckland, New Zealand

NZ$25-30/hour

Dispatch Services Centre Operator639962846959391116

Trademe

Dispatch Services Centre Operator

Join New Zealand's Leading Security Company - FIRST Security! At FIRST Security, we are committed to keeping people safe and secure across New Zealand. As one of the country's market leaders in security, we're looking for a National Operations Centre Operator to join our dedicated team based in Mount Wellington. This is an exciting opportunity to play a key role in ensuring the safety and security of our clients, while working in a dynamic, fast-paced environment. About the Role: As a National Operations Centre Operator, you will be responsible for managing a variety of security alerts, ensuring swift, effective responses to incidents, and maintaining the highest levels of customer service. You will be part of a supportive and dynamic team, ensuring that all dispatch operations run smoothly, with a focus on accuracy, timeliness, and professionalism. Key Responsibilities: * Dispatching jobs of varying service type, priority and maintaining service levels * Monitoring and responding to alarm events/alerts in line with company policies * Investigating delays or service failures and ensuring comprehensive incident reports are sent * Maintaining strict adherence to data privacy and confidentiality policies * Liaising with clients and handling sensitive information professionally * Log all events accurately, ensuring clear communication with clients and internal teams * About You: We are looking for someone who thrives in a fast-paced environment and can maintain composure under pressure. You should have: * Minimum of 12 months' experience in a customer service, monitoring, or dispatch centre environment * English as a first language with an excellent command of the language in written and verbal contexts * Strong communication skills, with fluency in both written and spoken English * Experienced and proficient at working with CRM systems, contact centre phone systems, and monitoring interfaces * A positive, professional, and friendly phone manner * Hands-on experience in real-time crisis management across inbound communications and surveillance systems * Proven ability to apply critical thinking and problem-solving skills in fast-paced, dynamic settings * An eye for detail and the ability to manage confidential information with discretion * Willingness to take on cross-functional responsibilities and collaborate beyond core role boundaries What We Offer: * Living wage * Full time 40hrs per week * Shift Roster 14:00 - 24:00 Friday - Monday * Free Parking Onsite for your convenience * Access to First Security's Perks Program, with discounts across a wide range of retailers, petrol, and groceries * Ongoing Training & Development to help you grow in your role * Welfare checks and a strong company culture focused on your Health & Safety * Full access to EAP services, including confidential counselling and financial budgeting support for you and your family If you are a proactive, self-motivated individual who thrives in a fast-paced environment, we want to hear from you! Apply Today! Or send an email to recruitment@firstsecurity.co.nz for more information or to arrange a confidential discussion about this role.

Auckland, New Zealand

Negotiable Salary

Customer Service (Part-time)639737427837461117

Trademe

Customer Service (Part-time)

**About the company** Our client is passionate about helping people save money while enjoying fantastic discounts! They specialise in offering discounted fuel cards and operate as a reseller, providing fuel card services on behalf of major fuel companies. This is only a part-time role, so if you are looking for full-time hours in the future, this may not be the job for you. I am saving you time with the application process. **** **The Opportunity** Do you thrive in a customer-focused environment? Are you detail-oriented with excellent communication skills? This is your chance to be the friendly voice of the company! As a Customer Service Representative, you'll play a crucial role in delivering exceptional service while ensuring accuracy in processing applications and dispatching fuel cards. Your keen attention to detail will help maintain the company's high service standards. Would ideally be good with invoicing, billing and accounting. **Key responsibilities:** * Handle customer inquiries via phone and email with professionalism and efficiency * Process applications and ensure accurate data entry * Resolve customer concerns quickly and effectively * Assist with daily marketing activities via email, phone, and SMS * Flexible to take up more responsibilities assigned by the manager **Who are we looking for?** * Previous customer service is a plus * Pro-active and Organised with great attention to detail * Excellent Written & Oral Communication Skills * Well-versed with MS Office * A customer-centric professional with a strong focus on delivering exceptional services. * The team loves to laugh, Humor is Welcomed! For a confidential chat, please call Shaima on 0272397538 **Who we are** At PERSOL, we connect people to meaningful work and growth. With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach. We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives. We strongly encourage applications from individuals from all communities. **Ready to make your next move?** Apply now to join our team. To learn more about life at PERSOL, visit persolnewzealand.com Or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.

Auckland, New Zealand

Negotiable Salary

Sales Consultant (Recruitment)639205010951691118

Trademe

Sales Consultant (Recruitment)

* Work From Home * Excellent Commission Structure * Previous Sales Experience (outbound calling) REAP Recruitment provides a Recruitment Service to the Real Estate and Property Industry. We are currently looking for an Outbound Sales Consultant (Recruitment) to manage existing candidate engagement and generate new leads. Your role will be to * call existing database about career opportunities * manage new enquiries * source addtional leads for current job opportunities * Database management Ideally we are looking for candidates that have the following attributes * Outbound calling experience (large volume) * Prior recruitment experience (preferred) * Self-motivated & dedicated to the task * Good knowledge of CRM's * Excellent telephone manner This role is suitable for someone who can manage their own time and not afraid to pick up the phone and includes a large volume of daily outbound calls (80% of role). The core role could be managed during "school hours" with any admin done (if required) at other times. The role on offer includes * Work from home * Flexible hours (school hours available) * Commission Only * Full support - we have great systems and process in place If you're currently working in in an Outbound Sales role or are a Resourcer in Recruitment then, in the first instance, apply below for more information. More detiails will be provided to qualified applicants.

Auckland, New Zealand

Negotiable Salary

Customer Relationship Manager639095671866891119

Trademe

Customer Relationship Manager

**Customer Relationship Manager** Embark on an extraordinary journey with our client, a leading force in the global transport market, revolutionising the industry with cutting-edge clean energy EV and hydrogen cell technology. Customer experience is at the heart of everything they do, and in the pivotal role of **Customer Relationship Manager**, you will play a key part in shaping that experience. In this role, you will manage customer complaints and feedback, ensuring swift resolutions while analysing trends to drive continuous improvement. Your efforts will not only enhance customer satisfaction, but also strengthen their reputation as a customer-centric organisation! **Benefits** * Being part of a 100% New Zealand owned company * Ongoing training and development * Collaborative, innovative, and engaging culture * Parking on site  **The Detail** * Manage and respond to customer communications across multiple channels * Conduct inquiries and analyse customer complaints * Liaise with dealerships, sales, and service management * Develop and maintain relationships with customers * Act as a primary contact for customer queries and complaints * Monitor key performance indicators related to customer satisfaction * Promote best practices in customer complaint management * Gather and analyse customer feedback * Drive a positive complaints culture internally to ensure complaints are welcomed and encouraged * Train internal teams on complaint handling and support career development of the customer service team * Handle tribunal queries **About You** * Experience handling and analysing complaints * Strong attention to detail and accuracy in data entry and record-keeping * Ability to implement and drive processes * Ability to act with sensitivity and remain objective and impartial * Solutions-driven with the ability to multitask and meet deadlines * Methodical and able to remain calm under pressure * Very strong telephone, written and general communication skills * Negotiation skills If you feel that you have the skillset and personality for this role, please apply now with a **relevant cover letter and CV** outlining why you are the perfect candidate! If you would like any further information about the role, please contact Matt at **Muster** on 09 394 7444.

Auckland, New Zealand

Negotiable Salary

Customer Service Representative638831075116811120

Trademe

Customer Service Representative

As one of our frontline staff you'll be a crucial part of delivering a spot-on customer experience and providing impeccable service to all our customers. Responsibilities of this busy role include: • Answering phones, emails, handling of enquiries. • Actively engaging with customers while accurately and efficiently working out hire costs, providing estimates, preparing invoices, recording bookings and collecting payment. • Completing hire agreements, calculating charges and processing payments. • General office duties such as the processing of mail. • A high level of attention to detail is required as well as strong numerical skills. You will need at least one year of full-time relevant work experience, a clean full-driver licence and fluent English. Working hours are from 07:30AM to 5PM, for a 45-hour week If you're up for a new challenge with a varied role, apply right now to be considered!

Auckland, New Zealand

Negotiable Salary

Customer Service Representative638321304299541121

Trademe

Customer Service Representative

**Kickstart Your Career with a Global Leader - Join Us as a Customer Service Administrator!** **Location**: Airport, Manukau **Hours**: Monday to Friday, 9:00am - 3:00pm Are you ready for a role that keeps you engaged, challenged, and growing? We're looking for a motivated and reliable **Customer Service Administrator** to join our dynamic team onsite at the airport. This is more than just a job, it's your chance to be part of a global logistics powerhouse that values its people, supports career development, and celebrates excellence every day. Whether you come from a call centre background, administration, or ideally a mix of both, this role offers the perfect opportunity to grow your skill set and build a long-term career in a supportive, fast-paced environment. **Why You'll Love This Opportunity:** * **Work-Life Balance** - Enjoy consistent weekday hours, Monday to Friday, 9:00am - 3:00pm, giving you plenty of time for your personal life. * **Competitive Pay** - Earn up to $29 per hour while building your career. * **Career Advancement** - Be recognized, valued, and supported as you grow within a global industry leader. * **Positive Team Culture** - Join a welcoming, inclusive team that genuinely works together. * **Dynamic Workday** - A perfect mix of customer interaction and administration - no two days are the same! * **Global Brand Exposure** - Be part of one of the world's most respected names in logistics. **Your Key Responsibilities**: * **Customer Engagement** - Make outbound calls to support loyalty programs and resolve queries. * **Complaint Resolution** - Respond professionally and empathetically to customer concerns. * **System Management** - Update customer records, call logs, and feedback in internal systems. * **Program Coordination** - Help manage reward and recognition programs. * **Team Support** - Assist internal teams with escalations and provide admin support to senior staff. **What We're Looking For:** * **Experience Mix** - Around 1.5-2 years in call centre roles and 1.5-2 years in admin roles. * **Tech Confidence** - Proficient in Microsoft Teams, Excel, Word, PowerPoint, and Canva. * **Excellent Communicator** - Friendly, clear, and professional on phone and in writing. * **Detail-Oriented and Dependable** - Organised, reliable, and able to work independently. * **Eager to Learn** - Motivated, coachable, and excited to develop your skills. **Why You'll Love Working Here:** Join a business that doesn't just deliver parcels-it delivers opportunity. With a strong focus on teamwork, recognition, and personal growth, this is a place where your effort truly matters. Whether you're starting to shape your career or looking to take it further, you'll gain the experience, exposure, and support to make it happen. **Ready to Apply?** Send us your CV and contact details today, your next great opportunity starts here!

Manukau City Centre, Auckland, New Zealand

Negotiable Salary

Service Advisor - Manukau638209772450591122

Trademe

Service Advisor - Manukau

Join the leaders in the transport world. Keith Andrews, New Zealand's largest Fuso dealership, representing FUSO, Mercedes-Benz and Freightliner, is looking for a Service Advisor to join our team in Auckland. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and wants to be part of a supportive, people-first workplace. What you'll do: * Be the first point of contact for customers booking in service and repair work * Provide clear advice on service needs, timeframes and costs * Coordinate workflow between customers and our workshop team * Ensure accurate documentation and invoicing of jobs * Deliver outstanding customer service every step of the way What you'll bring: * Previous experience in a Service Advisor or customer-facing role (automotive or transport industry an advantage) * Strong communication and organisational skills * A solutions-focused approach with the ability to juggle priorities * Confidence with computer systems and attention to detail * A team player attitude with a genuine passion for helping people What we offer: * Competitive pay + overtime opportunities * Full product training across Fuso, Mercedes-Benz and Freightliner * Career development with NZ's leading commercial vehicle network * Supportive team culture with a focus on safety and wellbeing At Keith Andrews, our people are the heart of our success. If you're ready to take the next step in your career and want to work with world-class brands in a company that values your contribution, we'd love to hear from you. Apply now and become part of our Auckland team. To apply for this job go to: https://keithandrews.recruitmenthub.co.nz/Vacancies & enter ref code: 6812882. Applications close 17 Oct 2025

Manukau City Centre, Auckland, New Zealand

Negotiable Salary

Customer Services/Checkout Operator638181664153621123

Trademe

Customer Services/Checkout Operator

At Mitre 10 Mega Pukekohe, we're proud to be 100% Kiwi-owned and part of New Zealand's most trusted home improvement store. Our mission? Making DIY easy for our customers—and that's where you come in! This isn't your average customer service job. You'll be handling all sorts—helping customers, answering questions, processing returns, supporting checkouts, processing online orders, taking calls, and helping keep things running smoothly. No two days are the same, so we need someone who can stay cool under pressure and think on their feet. We need someone who: * Loves giving great customer service * Is organised and can juggle multiple tasks at once * Can make decisions and handle tricky situations with confidence * Has some leadership skills (you'll be working with a mix of full-timers and part-timers) * Has experience with POS systems (but don't worry, we'll train you!) * Is comfortable using a computer This position has rostered hours (40 per week) Sunday to Thursday. So, if you want to work in a fun, dynamic work environment, as well as receive ongoing training, uniform plus a great staff discount, and you think you can deliver on what we seek, then please forward a CV and cover letter via this website.

Auckland, New Zealand

Negotiable Salary

Client Services Coordinator637320319339531124

Trademe

Client Services Coordinator

**ABOUT QUBE** Qube Logistics is a nationwide service provider offering a specific and comprehensive range of cargo logistics for empty shipping containers. Qube offers Transport refrigeration diesel services and much more. Our locations Auckland Hamilton Napier Tauranga Nelson Christchurch Timaru and Dunedin. **ABOUT THE JOB** **Position:** Client Services Coordinator **Join Our Team!** We have a new job opportunity in our client services team; we are looking for someone who would like to join and take part in our successful team. This is an exciting opportunity to learn and grow with a company that will provide you with professional development and the opportunity to the start of a rewarding career. Our ideal candidate is keen to learn about our business has an eye for detail wants to gain valuable experience and apply themselves. **Position:** Client Services Coordinator **Location:** Neilson Street Auckland **Hours:** 8.00 am – 5.00pm Monday - Friday 7am - 12pm Saturday as rostered. **What You’ll Do** Your primary function will be to provide Client support and coordination to ensure the efficient and effective operation of our site based at the Neilson Street depot. This is a challenging and fast-paced position responsible for coordinating the efficient flow of shipping containers through our site. A service delivery mind set coupled with proactive communication excellent time management and accurate system administration is key. **What We Need** - Great attention to detail and enjoy a fast-paced environment - Ability to multitask and have good time management - Strong listening skills - Flexibility and adaptability - Positive can-do attitude with the ability to demonstrate initiative - Well-spoken and a strong communicator You will be a practical thinker and have a genuine desire to learn and deliver positive outcomes. You have intermediate computer skills you must be proficient in Excel and Outlook. You are organised and able to manage your time and ideally have a minimum of 1 years’ experience in an office environment; however we are willing to talk to anyone with the right attitude. **Perks & Benefits** Free health insurance (after six months of continuous employment) Covered car park on site Be part of a supportive team environment in a NZ-strong company **WHY QUBE?** Qube recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from people of all genders ages and backgrounds. Our recruitment decisions are based on the key inherent needs and requirements of each role and candidates are selected on their unique strengths and characteristics. **Requirements** Must pass a pre-employment drug test Must be eligible to work in New Zealand Apply Now! For additional information Call 0800 SCS JOBS (0800 727 5627).

Auckland, New Zealand

Negotiable Salary

Healthcare Coordinator - After-hours636776240497931125

Trademe

Healthcare Coordinator - After-hours

* Address client and staff inquiries with efficiency, ensuring top-notch support * Play a crucial role in maintaining high-quality service and support * Ensure seamless operations for our dedicated healthcare team Who We Are: At Life Plus, we don't just provide healthcare—we live it! We're a leading New Zealand healthcare provider, passionate about delivering top-notch support to our amazing clients and incredible staff. With us, every day is an opportunity to make a difference, and we're on the lookout for someone just as energetic and committed to join our awesome crew! The Role: As a Healthcare Coordinator at Life Plus, you'll be the heart and soul of keeping our 24/7 services running smoothly. You'll be the behind-the-scenes hero, ensuring our fabulous clients are cared for and our fantastic staff are supported—even outside of regular hours. Based in our Auckland office (Parnell), you'll take charge of scheduling, filling shifts, and solving any client or staffing queries like a true problem-solving ninja. This role comes with flexible hours and a rotating roster, which means you'll need to be ready for anything and everything. It's a perfect gig if you love variety and thrive under a little pressure. Here's a peek at the shifts you'll be working: Monday to Friday: 3:30pm - 11pm or 10:30pm - 8:30am Saturday & Sunday: 7am - 3pm, 2:30pm - 11pm, 10am - 7pm or 10:30pm - 8:30am About You: We're looking for someone fun, flexible, and unstoppable! If you're a customer service pro, a team player who can juggle multiple tasks, and thrive in a fast-paced environment, then we want YOU. Here's what makes you our perfect match: * Previous experience with scheduling or rostering (you've got this!) * Healthcare industry knowledge (bonus points!) * Killer customer service skills * A multi-tasking master with ninja-like problem-solving skills * Excellent communication (both written and verbal—you're a wordsmith!) * You're flexible and ready to roll with night shifts, weekends, and public holidays. What's in it for You: * Supportive and super friendly team vibes * Get your birthday off! (Because cake should be enjoyed, not worked through!) * Quarterly Awards and Recognition to celebrate your awesomeness * Ongoing training and professional development to help you grow Full training will be provided, along with heaps of support from our experienced team. If you're ready to make a real impact and have fun while doing it, we'd LOVE to hear from you! Let's make a difference—together. Apply now and join the Life Plus team!

Auckland, New Zealand

Negotiable Salary

Back of House - Airport Security636126229036811126

Trademe

Back of House - Airport Security

Airport Customer Care & Security Work type: Temporary Fixed Requirements for this position: Must be available to start this role on 22nd September We are looking for energetic people who can provide a high level of customer service while carrying out Pre-Flight Security Checks to Local and International airline customers. Our client currently has several positions they are seeking to fill for Full-Time Back of House Staff to work at the Auckland Airport. About the role: This position will require you to conduct aircraft contraband scans, looking out for any prohibited items and verifying food items for prohibited content before they enter the plane. In addition, you will be performing pre-flight security screenings and guarding gate entrances and exits, all while providing stand out customer service. - You will be required to work a rotating shift with 4 days on, 4 days off schedule; shift preferences cannot be accommodated - It is expected to be available for all shifts, including day, evening, and night. This will include weekends & public holidays - Must pass a Criminal Conviction check in New Zealand and Overseas - Must pass a Pre-employment drug test - Be available to work over the holiday season, including Christmas and New Years - In addition, you will be required to complete Security Checks with the Aviation Security on behalf of our client The ideal candidate will have: - This is a physical position that will require standing and walking for extended periods, so you will need to have a good level of fitness and be able to work in tight spaces. - Experience in a customer facing role - Previous Security history or Certificate of Approval COA is preferred, but not essential - Previous work background at the Airport will be highly considered - Excellent communication skills, able to interact with a diverse range of individuals in a positive and professional manner - You’ll be adaptable, approachable, and able to think on your feet to find a solution What’s in it for you? - 12-hour shifts - Temp to perm opportunity $24.00 p/h with weekly pay - Full training is provided - These positions offer a pathway into more senior security positions - The opportunity to gain a Certificate of Approval COA (a requirement for security work in NZ). - Free uniform - Free car parking This is an exciting opportunity! Please APPLY NOW with an updated CV & our team will be in touch with an update on your application. Applicants MUST have working rights to work in New Zealand.

Manukau City Centre, Auckland, New Zealand

Negotiable Salary

Customer Service Representative- Drury636126208433951127

Trademe

Customer Service Representative- Drury

The role: Reporting to the Branch Manager, this is a varied role that will see you involved in mainly delivering our products directly to the customer, as well as serving our customers on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Loading / Unloading and whatever else is necessary within the branch. * Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service * Ensuring products are organised and ready for delivery and secured to our delivery truck * Support the team in inventory management and inwards goods * Taking calls and assisting our customers with quotes * Accurately checking and receipting product into our systems This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday. About you: To shine in this role, you'll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. * Experience in a customer service is essential * There will be manual handling, and some heavy lifting required so you'll need to be physically fit * Strong interpersonal skills and ability to build rapport to support our valued customers * A motivated, self-driven worker, with the skill to work proactively, independently and under pressure * Be confident with computers and learning new systems * Ideally have some experience/knowledge in the Trade or plumbing industry * A Full New Zealand class 1 drivers' licence is essential, and a forklift licence is an advantage, however not essential for this role. Our benefits: * Competitive hourly rate and Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Employment Education Fund * Health & Wellbeing initiatives including an Employee Assistance Program Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Please note - A pre-employment medical, including drug test and criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Papakura, Auckland, New Zealand

Negotiable Salary

Customer Care Representative636126174653471128

Trademe

Customer Care Representative

Auckland Fixed Term Full Time * Fixed Term: 20th October to 23rd January 2026 * $28.60 per hour paid fortnightly * Monday to Friday shifts between 8-5:45am About the Role: Here at NZ Post, we are all about people! We connect families, friends, communities and businesses globally. What we do is pretty special! We communicate with our customers via phone, email and social media and when we connect, it's with a warm friendly and positive attitude. To make sure our customers get the best experience, we know that every part of their NZ Post journey must be as easy and seamless as possible. Our Customer Care Centre plays a huge part in this. We are the front window of our entire operation, so how we present ourselves needs to be on point every time. * Based at our 122 Kerwyn Avenue, East Tamaki office, you will work 40 hours per week Monday to Friday between the hours of 8am to 5.45pm. * This is a fixed term role from 20th October to 23rd January 2026. Day to day you will: * Receive and respond to information and queries across a diverse range of channels including phone, email and social media * Resolve customer queries end to end, navigating a variety of systems at any given time * Use your customer service skills and experience to manage difficult customer queries, with support where necessary Please note our process will require you to complete online testing to understand your technical capability, if you do get this sent to you, please complete at your earliest convenience. Check out this video for "A day in the Life of a Customer Care Representative https://youtu.be/wzDPDiiRers We are looking for: * Someone who enjoys problem solving, and is able to resolve our customer queries and find solutions independently * Someone who is resilient and has the ability to "bounce back" * Strong written and verbal communication skills * Someone tech savvy and know how to navigate and multitask between various systems. * The ability to deal with all sorts of people and queries while keeping cool under pressure * Someone who is adaptable thrives in a dynamic working environment Why this is more than a job: * He tangata, he tangata - it is the people. Our team is as diverse as the communities we serve, and we are proud to be Rainbow Tick certified. * Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle * Free onsite parking * Days off on public holidays All external applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will also be subject to a security and credit check and may be required to undertake a drug test. There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

Auckland, New Zealand

Negotiable Salary

Trademe

Customer Service

* Monday to Friday - No weekends! * Mangere location - on site parking! * Opportunities to grow! In this dynamic role, you will: * Support pharmacies and hospitals across New Zealand to help and improve lives * Build relationships with our customer and be their first contact for resolving queries via phone and email. * Process and provide support for customer orders * Provide support to our internal administration team * Provide support to our warehouse team with picking and packing orders as required Some of the key things you'll possess to successfully perform this role include: * Proven experience in customer service dealing with a diverse range of customer queries * The ability to form good relationships with customers and fellow staff * Patience and calm when handling challenging situations * Comfort using computers to view and update customer, order and stock information * Strong communication skills to engage with our customers and provide timely solutions. * Working rights to work in NZ As part of our team, you will: * Receive full training on our systems and procedures * Grow and develop your potential in a customer service environment Please note: It is a requirement that potential employees will need to obtain a clean drug and alcohol test before and MOJ check before commencing work with us. Does this sound like an opportunity for you? Apply now!!

Manukau City Centre, Auckland, New Zealand

Negotiable Salary