Description
Summary:
Seeking an experienced Dispatch Coordinator to coordinate and schedule shipments, support drivers, handle customer inquiries, and resolve transportation issues in a fast-paced office role.
Highlights:
1. Coordinate and schedule shipments, deliveries, and pickups
2. Resolve transportation issues and delays proactively
3. Liaise with factory team, vendors, and suppliers
Our client is New Zealand's leading manufacturing company specialising in commercial and residential door solutions.
We're looking for an experienced Dispatch Coordinator to join a fast-paced team in an office-based role, where you will work closely with the Office Manager.
Hours of work:
Monday- Friday - 8:00am-4:30pm
This is a long-term role with potential for a permanent role for the right person.
Day-to-day duties:
* Coordinate and schedule shipments, deliveries, and pickups
* Assign routes and support drivers to ensure timely deliveries
* Handle customer inquiries and provide shipping updates/ETAs to customers
* Resolve transportation issues and delays proactively
* Maintain accurate records of shipments and driver info
* Negotiate delivery timelines and shipping rates
* Liaise and work closely with the factory team to ensure production and delivery timelines are met
* Liaise with vendors and suppliers
* Support compliance by enforcing safety protocols and procedures
Job Requirements:
* Proven experience within a similar role
* Intermediate Microsoft Excel skills
* Great communication and the confidence to speak on the phone to suppliers and customers
* Able to handle working under pressure to meet deadlines
* A good geographical knowledge of Canterbury
* A keen eye for detail and the ability to multitask
Excellent remuneration is on offer, which will be based on skillset and experience.
Apply online now to join a great team with amazing culture and future career opportunities!
Please note a pre-employment Drug & Alcohol check and a Criminal history check are part of the recruitment process