Te Anau Call Centre & Customer Service Job Listings

Operations Team Member - Te Anau64348502059906110

Trademe

Operations Team Member - Te Anau

The role As the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of our Te Anau branch. You will also be responsible for the management of stock control and purchasing of inventory for the branch. Daily you will be responsible for - * Building and maintaining effective relationships with our customers by being solutions focused, offering product support and technical information * Monitoring and driving cycle count to ensure the accuracy of our inventory * Investigating any stock discrepancies and resolving items out of stock promptly * Merchandising and run instore promotions * Processing and following up supplier credits * Managing provisional stock and supplier return * Assist customer with any returns or repairs * Process sales at our Trade Counter This is a permanent full-time role, Working Monday to Friday 8am-5pm. There will also be 1-2 rostered Saturday a month. This will be a morning shift only. About you: You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must! * Ideally you will have previous inventory experience or have a real passion and interest to learn * Practical experience in purchasing is ideal * Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds * Motivated, self-driven and able to work independently as well as in a close-knit team * Computer and numeracy knowledge * Great attention to detail and be organised * Full driver licence is essential, and Forklift licence/experience is preferred Our Benefits: * Competitive hourly rate & Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Employment Education Fund * Health & Wellbeing initiatives including an Employee Assistance Program * Be part of a diverse and inclusive team Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Southland Region, New Zealand

Negotiable Salary

Yard and Drive Thru Team Member - Te Anau64149171380355111

Trademe

Yard and Drive Thru Team Member - Te Anau

The Role: You'll be working in our Yard and Drive Thru area as part of our team, serving customers, loading, and unloading products onto vehicles/trucks. Daily you will be responsible for - * Assisting our customers within our timber yard & Drive Thru department * Loading of goods on to customer vehicles * Processing customer orders and transactions * Picking orders for delivery when needed * Monitoring inventory, cycle counts * Assisting as directed to ensure an efficient warehouse is maintained * Operating a Forklift This is a permanent full-time role, offering 40 hours a week. Working Monday- Friday with rostered Saturdays. About you: You will play a lead role in ensuring our loyal customers are giving the upmost care and service. You will need to be a people person and someone who thrives in building rapport customers. * Full clean class 1 driver licence is essential, and Forklift licence/Experience is preferred * Trade/product knowledge or warehousing experience is preferred * Physically fit and a solid health and safety values * Ability to work independently as well as in a team environment * Great attention to detail and be organised * Computer and numeracy knowledge Our Benefits: * Competitive hourly rate & Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Employment Education Fund * Health & Wellbeing initiatives including an Employee Assistance Programme * Joining an inclusive and diverse team and company Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Southland Region, New Zealand

Negotiable Salary

Showroom Team Member - Te Anau63934760412419112

Trademe

Showroom Team Member - Te Anau

The role As the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of Te Anau branch. Daily you will be responsible for - * Building and maintaining effective relationships with them by being solutions focused, offering product support and technical information. * Process sales at our Trade Counter * Play an integral part of growing sales within this department * Merchandising and run instore promotions * Assist customer with any returns or repairs * Monitoring inventory and cycle counts. This is a part time casual role. You would need to be available Monday - Saturday. About you: You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must! * Proven experience in a customer service and/or retail sales environment is preferred * Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds. * Motivated, self-driven and able to work independently as well as in a close-knit team * Computer and numeracy knowledge * Great attention to detail with excellent communication skills * Strong sales focus and ability to build rapport quickly Our Benefits: * Competitive hourly rate & Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Be part of a diverse and inclusive team Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Southland Region, New Zealand

Negotiable Salary

Operations Team Member - Winton63820001513347113

Trademe

Operations Team Member - Winton

The role: This is varied role working across the branch that will see you involved in serving customers on the trade counter and in the yard & Drive Thru area. * Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service * Supporting Inwards goods by accurately checking and receipting product into our systems * Cycle counting, stocking and Rotating products on shelves * Loading / Unloading vehicles This is a permanent full -time role, offering 40 hours a week. Working Monday to Friday with occasional rostered Saturday About you: To shine in this role, you'll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. The ideal candidate will need to be flexible as this role will see you working across a few departments in one day. * Proven experience in a customer service in a retail sales environment or warehouse experience * There will be manual handling, and some heavy lifting required so you'll need to be physically fit and have solid health and safety values * Strong interpersonal skills and ability to build rapport to support our valued customers * A motivated, self-driven worker, with the skill to work proactively, independently and under pressure * Be confident with computers and learning new systems * A Full New Zealand drivers' licence is essential, and a forklift licence an advantage Our benefits: * Competitive hourly rate and Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Employment Education Fund * Health & Wellbeing initiatives including an Employee Assistance Program. Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Southland Region, New Zealand

Negotiable Salary

Flight Operations Team Member63612267327874114

Trademe

Flight Operations Team Member

We are looking for an enthusiastic Flight Operations team member to join our Te Anau base. You would share responsibility for being one of the friendly faces giving our clients the best experience possible. We are based in Te Anau and Mt Cook and provide a variety of helicopter services such as scenic flights, commercial operations, search and rescue and assisting with scientific research, both within New Zealand and internationally for more than 40 years. The role does require flexibility as we operate 7 days a week and the roster will include public holidays and weekends. From time to time, the opportunity may arise to travel to beautiful Mt Cook, to help our team at our second base. Key responsibilities * Welcoming clients, explaining our Te Anau experiences and taking payments. * Invoicing through our aviation programme and importing into our accounting system. * Creative logistics planning of flights. * Taking clients through our safety briefing and assisting with loading/unloading of passengers and gear. * Pre-flight preparations, flight following and radio calls. * Creating and managing client and agent bookings. * Working alongside our Mt Cook base to collectively achieve our Company vision and goals. Desirable Experience * Previous experience in a similar role and general aviation interest * Knowledge and passion for Te Anau and Fiordland Minimum Requirements * New Zealand citizen or permanent resident * Willingness and great attitude to operate as a team player * Excellent customer service skills If you are ready to step up and be part of our team, we would love to hear from you. Please apply through Trade Me with your cover letter and CV or email Rebecca@slheli.co.nz.

Southland Region, New Zealand

Negotiable Salary