Operations Manager – Mitre 10 Mega Tauranga  Are you an experienced leader ready to take charge and drive operational excellence? Join our team at Mitre 10 Mega Tauranga as an Operations Manager, where you'll play a pivotal role in ensuring seamless store operations and delivering an exceptional customer experience. About the Role: As our Operations Manager, you'll be responsible for overseeing key store functions, including inwards goods, stock integrity, loss prevention, and customer experience. You'll collaborate closely with the Store Manager to optimise efficiency, drive profitability, and uphold the highest standards of service. About the Role * Full-time (40 hours per week), Sunday - Thursday. * Reports directly to the Store Manager. What You'll Be Doing: * Managing store, vehicle, and equipment maintenance programmes, ensuring cost-effective solutions. * Collaborating with the Store Manager to enhance operational procedures and store performance. * Implementing strict controls to minimise expenditure and maximise financial efficiency. * Supporting team leadership, training, recruitment, and performance management to build a strong, high-performing team. * Driving a health and safety-focused culture, leading compliance efforts, and ensuring store security. * Overseeing marketing initiatives, promotions, and events to engage customers and grow the business. * Managing fleet operations, contractor safety processes, site audits, and compliance programmes. What We're Looking For:* Strong retail management and operational experience. * Proven leadership skills with the ability to energise and empower a team. * Excellent communication and problem-solving abilities. * Understanding of relevant retail legislation and compliance standards. * Passion for delivering outstanding customer experiences. * IT competency and familiarity with HR and operational systems. What We Offer * At Mitre 10 MEGA Tauranga, we value our team and provide great benefits: * A stable, positive team environment. * Competitive remuneration package. * Excellent support and training opportunities. * Staff perks, including a birthday day off, trauma insurance, and bonus scheme. * Generous staff purchasing benefits. Join Us!We are committed to ensuring our team arrives home safe every day. All successful candidates must complete a pre-employment drug & alcohol screening as part of our commitment to workplace safety. Due to the fast-paced nature of our recruitment, vacancy close dates may change, so don't wait! If you think you'd look great in orange, apply online before Friday 15th August 2025 — in-store applications will not be accepted.