Tauranga Management - Store Job Listings

Garden Centre Manager Morrinsville Mitre 1065073819213443110

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Garden Centre Manager Morrinsville Mitre 10

We have a Garden Centre Manager Role available. This is a permanent full-time position on a roster basis including a weekend day. Days of work Sunday - Thursday. This role reports to the Store Manager. You'll be focused on empowering your team to provide excellent customer service, ensuring our customers know we are with them all the way and leave our store satisfied they got what they came for. You will be focused on contributing to the overall success of our business by maximising sales, profitability and being customer obsessed. WHAT YOU'LL DELIVER * Epic experiences for our customers that make their shopping journey simple, easy, and brilliant when it matters. * Creating moments of 'surprise' and 'delight' to make our customers feel valued, and ensuring they know we've got their back * Applying your passion for garden, knowledge, and expertise to help our customers with their garden project needs. * Ensuring our customers always feel welcome by acknowledging, helping them connect with the right experts and focusing on their positive experience throughout their visit. * Curiosity to grow product knowledge and share information with customers and team * A willingness to work across multiple or different departments as needed * Communication of issues and concerns to the leadership team with a great sense of urgency * Overall responsibility for your department to ensure the garden range is attractive to our customers, presented in a manner to inspire, high merchandise presentation standards are maintained, and enabling a seamless experience for our customers * Collaboration with the Store Manager to achieve department targets * Help your team be awesome through activities such as coaching, training, performance management, recruitment, and workflow management * Full awareness of your surroundings to ensure the safety and security of yourself, store product and your teammates, reporting any suspicious characters or security concerns immediately to duty management * Openness to working in other areas of the store as required * Integrity in following all safety and store policies and procedures * Compliance with all internal and external policies and procedures that govern the store's activities as they relate to your role, including Health & Safety guidelines and procedures. * Any other duties or responsibilities that your manager feel are appropriate given your role and skills CORE CAPABILITIES YOU NEED * Excellence in customer service acting in the best interests of the company * Communicate with everyone effectively and carry out agreed solutions * Manage issues as they arise, escalating them as appropriate and maintaining open communication channels * Create and maintain professional, friendly working relationships, sharing information as needed * Ability to supervise and coach, building trust and respect within your team * Confidence to step up as required to take on operational management duties to ensure the store is effectively managed and maintained MINDSETS, HABITS AND BEHAVIOURS YOU NEED * Empower decision making, enabling your team to fly and do their best work. * Work collaboratively, both within your team and across other departments * Flexibility and adaptability * Be open to learning and look for ways to continuously improve. * Be customer obsessed, ensuring they take priority over other tasks and busy-ness. * Present yourself positively, through personal presentation and attitude. * A passion for safe work processes and behaviours. TECHNICAL SKILLS YOU HAVE * Strong Garden management/operations experience – experience within with horticultural industry * Effective selling techniques to maximise sales * Knowledge or interest to learn about all the products within your assigned department, and know their features and benefits * Merchandising techniques * Knowledge of relevant legislative governances i.e., Fair Trading Act, Consumers Guarantee Act etc., and act in accordance with them * Understanding of health, safety, and wellness, along with relevant practices within retail and how to keep our team mentally and physically safe, along with our customers. * Comfort using computer and mobile devices * Leadership/supervisory experience, with ability to energise team to excel and give of their best If you're looking for a fun, dynamic work environment and believe you have what it takes to excel, apply today! Join us at Morrinsville Mitre 10 and start building your future with us.

Matamata-Piako District, Waikato Region, New Zealand

Family Store Team Leader - Papamoa63612602853122111

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Family Store Team Leader - Papamoa

**Papamoa** - Are you a people leader who loves variety and challenge? - Have the skills to increase sales and implement operational processes? - Want to join a great organisation AND make a difference in your community? **About the Family Stores:** The Salvation Army has a nationwide network of over 130 Family Stores that sell a range of quality donated goods, ranging from clothing, furniture, linen and homeware. We aren't your typical retail store, no two days are the same in terms of our customers, volume of donations received, or what you may find while processing and pricing goods to sell. **About the Role:** The Team Leader role is critical to our store's success with the primary responsibility of ensuring all team members are motivated, trained and working to the required expectations for the individual operational functions daily, as per national Family Store operational requirements. In addition to leading a successful store team, this role also works closely with the area manager as part of a senior operational team to support successful implementation of strategic directives. Our team leaders are dynamic and savvy, leading by example, with proven abilities to motivate and coach people, increase sales, implement best practice processes and ensure good quality stock is processed, priced appropriately and well displayed. **Key Responsibilities:** - Lead staff and volunteers effectively, developing a collaborative, positive team culture that provides our customers and donors alike with a great experience - Model and perform tasks within all of the store's operational functions, providing training opportunities and support to the team - Ensure expected donation processing, pricing and merchandising operations are running in accordance with national standards of practice - Ensure the store is well presented, providing a comfortable, safe and enjoyable environment for staff, customers and donors - Conduct regular team meetings that provide a clear understanding of the stores purpose, desired targets and performance, and provide opportunities for feedback and flag issues - Compliance with policies and standard operating procedures, including health and safety HR, and audit requirements - Completion of day-to-day business, financial and administrative tasks effectively and accurately. **Person Specification:** - A commitment to quality and outstanding customer and donor experience - A collaborative, positive and hands on leadership style with the ability to get alongside and support staff - Ability to motivate and direct a team to achieve goals with clear communication, energy and enthusiasm - Good understanding of sales budgets and performance tracking, with a drive to achieve and exceed set targets - Physically fit and capable of regular lifting - this is a daily part of the role - Be confident in using various retail and communications technology such as point of sale software and tablets - An ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation Army - Be comfortable working within set procedures but able to apply sound judgement when initiative is required - Have the right to work in New Zealand. All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/police check. **Our offer to yo**u: - An additional working week of Salvation Army leave awarded annually on 1 July - Free confidential counselling services to support your wellbeing - Subsidised flu vaccinations - Discounted Medical Insurance with Southern Cross - TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7 - A position within a long-standing, respected nationwide organisation - Opportunities for growth and development - A varied and fast paced role in a friendly fun team - Enthusiastic team of likeminded people - The chance to make a difference in your community Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'. **Hours of work:** This role is a **Permanent at 40 hours per week**. Please note, Family stores operate on some public holidays. The starting **salary rate** for this role will fall between **$62797.90 and $70363.90 per annum** The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity. The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

Tauranga, New Zealand

Operations Manager – Mitre 10 Mega Tauranga63612263692930112

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Operations Manager – Mitre 10 Mega Tauranga

Operations Manager – Mitre 10 Mega Tauranga Are you an experienced leader ready to take charge and drive operational excellence? Join our team at Mitre 10 Mega Tauranga as an Operations Manager, where you'll play a pivotal role in ensuring seamless store operations and delivering an exceptional customer experience. About the Role: As our Operations Manager, you'll be responsible for overseeing key store functions, including inwards goods, stock integrity, loss prevention, and customer experience. You'll collaborate closely with the Store Manager to optimise efficiency, drive profitability, and uphold the highest standards of service. About the Role * Full-time (40 hours per week), Sunday - Thursday. * Reports directly to the Store Manager. What You'll Be Doing: * Managing store, vehicle, and equipment maintenance programmes, ensuring cost-effective solutions. * Collaborating with the Store Manager to enhance operational procedures and store performance. * Implementing strict controls to minimise expenditure and maximise financial efficiency. * Supporting team leadership, training, recruitment, and performance management to build a strong, high-performing team. * Driving a health and safety-focused culture, leading compliance efforts, and ensuring store security. * Overseeing marketing initiatives, promotions, and events to engage customers and grow the business. * Managing fleet operations, contractor safety processes, site audits, and compliance programmes. What We're Looking For:* Strong retail management and operational experience. * Proven leadership skills with the ability to energise and empower a team. * Excellent communication and problem-solving abilities. * Understanding of relevant retail legislation and compliance standards. * Passion for delivering outstanding customer experiences. * IT competency and familiarity with HR and operational systems. What We Offer * At Mitre 10 MEGA Tauranga, we value our team and provide great benefits: * A stable, positive team environment. * Competitive remuneration package. * Excellent support and training opportunities. * Staff perks, including a birthday day off, trauma insurance, and bonus scheme. * Generous staff purchasing benefits. Join Us!We are committed to ensuring our team arrives home safe every day. All successful candidates must complete a pre-employment drug & alcohol screening as part of our commitment to workplace safety. Due to the fast-paced nature of our recruitment, vacancy close dates may change, so don't wait! If you think you'd look great in orange, apply online before Friday 15th August 2025 — in-store applications will not be accepted.

Tauranga, New Zealand