Description
Summary:
This role offers a varied opportunity combining customer service and reception, focusing on supporting logistics inquiries, managing front-of-house duties, and handling parcels.
Highlights:
1. Varied role combining customer service and reception
2. Supportive and dynamic team environment
3. Stable, ongoing opportunity
Key Responsibilities
* Provide excellent customer support as a **HIC Agent** Tuesday to Friday
* Assist with customer enquiries relating to parcels and logistics services
* Support reception when required during weekdays
* Manage **reception duties on Saturdays** as the primary point of contact
* Handling parcels, including **lifting and moving items safely**
* Complete general administrative and operational tasks
* Maintain a professional and welcoming front-of-house environment
Working Hours
* **Tuesday - Friday:** 8:00am - 5:30pm
* **Saturday:** 8:00am - 12:00pm
What's on Offer
* Competitive hourly rate
* Stable, ongoing opportunity with a reputable client
* Varied role combining customer service and reception
* Supportive and dynamic team environment
About You
* Strong communication and interpersonal skills
* Previous customer service experience (logistics/transport highly regarded)
* Comfortable with **manual handling and lifting parcels**
* Able to multitask and work efficiently in a fast-paced environment
* Reliable, punctual, and professional in presentation
* Confident working independently and within a team