Summary: Seeking a confident, hands-on Duty Manager to lead front-of-house, ensure smooth service, and create exceptional guest experiences at a busy venue. Highlights: 1. Lead front-of-house for high-end events and à la carte dining 2. Thrive in a people-first role, ensuring great guest experiences 3. Join a tight-knit team with opportunities to grow We're on the hunt for a sharp, confident Duty Manager to take charge of service at a busy central-city venue known for high-end events, private functions, and top-quality ? la carte dining. This is a hands-on, people-first role - perfect for someone who thrives in the heart of the action and loves creating great guest experiences while keeping the wheels turning behind the scenes Please note only candidates with unrestricted working rights in NZ will be considered - no sponsorship available What you'll be doing: - Leading the front-of-house team during service or events - Running smooth, efficient shifts with a smile - Handling customer feedback like a pro - solving issues before they become problems - Coordinating with event and kitchen teams to deliver memorable experiences - Supporting new staff with training and onboarding - Taking care of daily open/close duties, including cash-ups - Ensuring the business is always operating within the Sale & Supply of Liquor Act What we are looking for: - Previous experience as a Duty Manager or senior FOH supervisor - Strong leadership and communication skills - Calm under pressure, quick on your feet, and solution-focused - Flexible with working evenings, weekends & event-based rosters - A current Duty Manager's Certificate (essential) - Someone who takes pride in service and isn't afraid to get stuck in What's in it for you? - Competitive pay - up to $30 per hour - Free staff meals on shift - Free parking - no expensive city parking drama - A tight-knit team that works hard and has each other's backs - Opportunities to grow with a respected, established hospitality group Does this sound like you? We'd love to hear from you, interviews are starting soon, so apply today and we will be in touch!
Trademe · HR
Trademe · HR
