Southland Call Centre & Customer Service Job Listings

Operations Team Member - Te Anau64348502059906110

Trademe

Operations Team Member - Te Anau

The role As the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of our Te Anau branch. You will also be responsible for the management of stock control and purchasing of inventory for the branch. Daily you will be responsible for - * Building and maintaining effective relationships with our customers by being solutions focused, offering product support and technical information * Monitoring and driving cycle count to ensure the accuracy of our inventory * Investigating any stock discrepancies and resolving items out of stock promptly * Merchandising and run instore promotions * Processing and following up supplier credits * Managing provisional stock and supplier return * Assist customer with any returns or repairs * Process sales at our Trade Counter This is a permanent full-time role, Working Monday to Friday 8am-5pm. There will also be 1-2 rostered Saturday a month. This will be a morning shift only. About you: You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must! * Ideally you will have previous inventory experience or have a real passion and interest to learn * Practical experience in purchasing is ideal * Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds * Motivated, self-driven and able to work independently as well as in a close-knit team * Computer and numeracy knowledge * Great attention to detail and be organised * Full driver licence is essential, and Forklift licence/experience is preferred Our Benefits: * Competitive hourly rate & Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Employment Education Fund * Health & Wellbeing initiatives including an Employee Assistance Program * Be part of a diverse and inclusive team Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Southland Region, New Zealand

Negotiable Salary

Yard and Drive Thru Team Member - Te Anau64149171380355111

Trademe

Yard and Drive Thru Team Member - Te Anau

The Role: You'll be working in our Yard and Drive Thru area as part of our team, serving customers, loading, and unloading products onto vehicles/trucks. Daily you will be responsible for - * Assisting our customers within our timber yard & Drive Thru department * Loading of goods on to customer vehicles * Processing customer orders and transactions * Picking orders for delivery when needed * Monitoring inventory, cycle counts * Assisting as directed to ensure an efficient warehouse is maintained * Operating a Forklift This is a permanent full-time role, offering 40 hours a week. Working Monday- Friday with rostered Saturdays. About you: You will play a lead role in ensuring our loyal customers are giving the upmost care and service. You will need to be a people person and someone who thrives in building rapport customers. * Full clean class 1 driver licence is essential, and Forklift licence/Experience is preferred * Trade/product knowledge or warehousing experience is preferred * Physically fit and a solid health and safety values * Ability to work independently as well as in a team environment * Great attention to detail and be organised * Computer and numeracy knowledge Our Benefits: * Competitive hourly rate & Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Employment Education Fund * Health & Wellbeing initiatives including an Employee Assistance Programme * Joining an inclusive and diverse team and company Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Southland Region, New Zealand

Negotiable Salary

Showroom Team Member - Te Anau63934760412419112

Trademe

Showroom Team Member - Te Anau

The role As the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of Te Anau branch. Daily you will be responsible for - * Building and maintaining effective relationships with them by being solutions focused, offering product support and technical information. * Process sales at our Trade Counter * Play an integral part of growing sales within this department * Merchandising and run instore promotions * Assist customer with any returns or repairs * Monitoring inventory and cycle counts. This is a part time casual role. You would need to be available Monday - Saturday. About you: You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must! * Proven experience in a customer service and/or retail sales environment is preferred * Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds. * Motivated, self-driven and able to work independently as well as in a close-knit team * Computer and numeracy knowledge * Great attention to detail with excellent communication skills * Strong sales focus and ability to build rapport quickly Our Benefits: * Competitive hourly rate & Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Be part of a diverse and inclusive team Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Southland Region, New Zealand

Negotiable Salary

Yard & Drive Thru Team Leader - Gore63612272214659113

Trademe

Yard & Drive Thru Team Leader - Gore

The Role: You'll lead and develop our vital front-line team in our Yard & Drive Thru department which is the heart of our branch. Daily you will be responsible for - * Driving excellent customer service to our building and trade customers when they come through our timber yard area. * Controlling Inventory and stock management with the use of continuous improvement techniques. * Leading, mentoring and developing the yard & drive thru team * General maintenance to ensure Health and Safety, Environmental and Quality requirements are exceeded. This is a permanent full-time role. Offering 40-45 hours a week Monday-Friday, with rostered Saturday's. About You: We are looking for someone with a passion for leading a team, who is highly motivated to make decisions and act to continuously improve performance and safety measures. * Have Hands-on leadership skills to ensure that the team exceeds our customers' expectations. * Strong interpersonal skills with ability to motivate/influence the team * Trade/product knowledge or warehousing experience is preferred * Proficient computer and numeracy skills * Have a clean Full driver's licence as well as Forklift driving experience/licence * Physically fit with a solid health & safety values * Proactive and able to think on your feet under pressure Our Benefits: * Competitive hourly rate & Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Employment Education Fund * Health & Wellbeing initiatives including an Employee Assistance Programme * Joining an inclusive and diverse team and company Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Gore, New Zealand

Negotiable Salary

Flight Operations Team Member63612267327874114

Trademe

Flight Operations Team Member

We are looking for an enthusiastic Flight Operations team member to join our Te Anau base. You would share responsibility for being one of the friendly faces giving our clients the best experience possible. We are based in Te Anau and Mt Cook and provide a variety of helicopter services such as scenic flights, commercial operations, search and rescue and assisting with scientific research, both within New Zealand and internationally for more than 40 years. The role does require flexibility as we operate 7 days a week and the roster will include public holidays and weekends. From time to time, the opportunity may arise to travel to beautiful Mt Cook, to help our team at our second base. Key responsibilities * Welcoming clients, explaining our Te Anau experiences and taking payments. * Invoicing through our aviation programme and importing into our accounting system. * Creative logistics planning of flights. * Taking clients through our safety briefing and assisting with loading/unloading of passengers and gear. * Pre-flight preparations, flight following and radio calls. * Creating and managing client and agent bookings. * Working alongside our Mt Cook base to collectively achieve our Company vision and goals. Desirable Experience * Previous experience in a similar role and general aviation interest * Knowledge and passion for Te Anau and Fiordland Minimum Requirements * New Zealand citizen or permanent resident * Willingness and great attitude to operate as a team player * Excellent customer service skills If you are ready to step up and be part of our team, we would love to hear from you. Please apply through Trade Me with your cover letter and CV or email Rebecca@slheli.co.nz.

Southland Region, New Zealand

Negotiable Salary

Multiple Vacancies - Quarrying & Earthworks63612260224257115

Trademe

Multiple Vacancies - Quarrying & Earthworks

Build Your Future with SouthRoads - Multiple Quarry & Earthworks Roles SouthRoads Ltd isn't just another civil construction company, we're a proud Southland and Otago-based contractor with deep community roots and one of the most modern, reliable fleets in New Zealand. As part of the HW Richardson Group, we value family, friendship, and fair dealings, it's who we are. We're growing and have multiple full-time opportunities in our Quarrying and Earthworks teams based in Invercargill. Whether you're experienced or ready to learn, there's a place for you in our crew. Roles Available: * Assistant Quarry Manager * Crushing & Screening Plant Operators * Heavy Machinery Operators What We're Looking For: * Physically fit, motivated people with a solid work ethic * Experience in quarrying, civil construction, or a strong desire to learn * A valid driver's licence (Class 2-5 preferred) and W, T, R endorsements or willingness to get them * Great communication skills and a team player attitude * Ambition to build a long-term career with us Why Join SouthRoads? * Job Security - Guaranteed 40 hours a week * Career Growth - Training, mentorship, and pathways to leadership * We've Got Your Back - Help to get licences and endorsements, medical insurance after 12 months * Perks That Count - Discounted fuel card options * Supportive Culture - A company that invests in your future At SouthRoads, safety and quality are at the heart of everything we do. Many of our leaders started on the tools just like you we grow our people. Ready to take the next step? Apply today and build a career with a company that's here for the long haul. To apply for this job go to: https://hwrcareers.co.nz/Vacancies Reference Code: 6789377 Applications close 24 Aug 2025

Invercargill, New Zealand

Negotiable Salary

Incident Response Manager - 7 Days On/ 7 Days Off 63612238882690116

Trademe

Incident Response Manager - 7 Days On/ 7 Days Off

Flexible work arrangements. Make a real impact. Respond where it matters. * Looking for flexibility in your schedule? * Can you stay calm under pressure and think fast on your feet? * Keen to make a real difference to road safety? We want to hear from you! Highway South has an exciting opportunity for an Incident Response Manager to join our team - working a unique 7 days on, 7 days off roster. About the role: In this dynamic role, you'll respond to highway incidents across the region - including vehicle crashes, flooding, and debris on the road. Whether you're attending in person or coordinating the response, your focus will be on public safety, efficient response, and exceptional service. Key responsibilities include: * Managing and/or attending incident sites * Coordinating larger-scale callouts when needed * Liaising with internal teams and external stakeholders such as NZTA, Police, local councils, and emergency services * Providing timely and accurate communication and support to the Traffic Operations Centre You'll be on-call: * 5:00pm-7:00am on weekdays, and * 24/7 over your rostered weekend About You: We're looking for someone who thrives in challenging, high-pressure situations and brings a calm, decisive approach to incident management. You will be: * Reliable, mature, and able to stay composed under pressure * Quick-thinking and solution-oriented * A confident communicator and collaborator * Someone who values your seven days off, but brings full commitment and focus to your seven days on What you'll need: * A full Class 1 driver's licence * A Class 2 licence (preferred but not essential) * CIMS training (advantageous but not essential) Why SouthRoads? At SouthRoads, we're proud of the quality and safety of our work - and just as proud of our people. We have a strong culture of support, development, and opportunity. Many of our team have grown their careers with us, and we're committed to helping you do the same. Please Note: SouthRoads has a strict drug and alcohol policy. All successful applicants will be required to pass a pre-employment drug test and medical assessment. Ready to make a difference on our roads and enjoy a roster that works for you? Apply now and take the next step in your career with SouthRoads. To apply for this job go to: https://hwrcareers.co.nz/Vacancies Reference Code: 6781283 Applications close 31 Jul 2025

Invercargill, New Zealand

Negotiable Salary

Operations Team Member - Winton63820001513347117

Trademe

Operations Team Member - Winton

The role: This is varied role working across the branch that will see you involved in serving customers on the trade counter and in the yard & Drive Thru area. * Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service * Supporting Inwards goods by accurately checking and receipting product into our systems * Cycle counting, stocking and Rotating products on shelves * Loading / Unloading vehicles This is a permanent full -time role, offering 40 hours a week. Working Monday to Friday with occasional rostered Saturday About you: To shine in this role, you'll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. The ideal candidate will need to be flexible as this role will see you working across a few departments in one day. * Proven experience in a customer service in a retail sales environment or warehouse experience * There will be manual handling, and some heavy lifting required so you'll need to be physically fit and have solid health and safety values * Strong interpersonal skills and ability to build rapport to support our valued customers * A motivated, self-driven worker, with the skill to work proactively, independently and under pressure * Be confident with computers and learning new systems * A Full New Zealand drivers' licence is essential, and a forklift licence an advantage Our benefits: * Competitive hourly rate and Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Employment Education Fund * Health & Wellbeing initiatives including an Employee Assistance Program. Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Southland Region, New Zealand

Negotiable Salary