The Wrap-Up: Reflections from 2025

**Connect + Reflect** **A Customer Experience Ōtautahi x South Island Insights Gathering** Join us for an evening of connection, reflection, and celebration as **CX Ōtautahi** and the **South Island Insights Community** come together to close out 2025. This relaxed meetup is a chance to reconnect with familiar faces, meet new ones, and share stories from the year that was — the projects that inspired us, the insights that shaped us, and the moments that reminded us why we do what we do. Expect great conversation, local drinks, and plenty of inspiration as we look ahead to what’s next for customer experience, research, and design in the South Island. **Who:** CX, research, and insights professionals from across the South Island **Why:** To celebrate, connect, and reflect before the summer break Let’s finish the year with good company, good conversation, and a shared sense of purpose for what’s next. Snacks provided by the Research Association New Zealand