Description
Summary:
First Contact is seeking an experienced and capable Team Leader to lead and support front-line security staff, manage day-to-day operations, and maintain strong client relationships within a high-performing security environment.
Highlights:
1. Lead teams across high-profile sites
2. Supportive management and professional development pathways
3. Opportunity to lead from the front
First Contact is seeking an experienced and capable Team Leader with a proven track record in staff leadership and client relationship management.
This is a full-time, permanent position offering stability, responsibility, and the opportunity to lead from the front within a high-performing security environment.
What We Offer
- Starting rate: $30.00 per hour
- Full-time, permanent employment
- Structured on-boarding and full training provided
- Opportunity to lead teams across high-profile sites
- Supportive management and professional development pathways
About the Role
As a Team Leader, you will be responsible for:
- Leading and supporting front-line security staff
- Managing day-to-day operations across several sites
- Maintaining strong, professional relationships with clients
- Ensuring compliance with all operational and legal requirements
- Responding to incidents and providing clear direction under pressure
Requirements
- Current Certificate of Approval (CoA)
- Full driver’s license
- Minimum 3 years’ experience in a Team Leader (or equivalent supervisory) role
- Proven ability in staff management and client engagement
- Excellent interpersonal and communication skills
- Strong decision-making ability in dynamic environments
What We’re Looking For
We are looking for someone who:
- Leads with confidence and accountability
- Communicates clearly and professionally
- Can balance operational demands with people management
- Takes pride in delivering high standards of service
- A great sense of humor
- Citizen or Permanent Resident
If you are ready to step into a leadership role where your experience is valued and your decisions matter, we want to hear from you.
Apply now or contact us for a confidential discussion.
Disqualifying criteria
- Visa (work, holiday, student) holders
- No drivers license
- Do not currently live in New Zealand
- Criminal Convictions