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What we're looking for from you is:**\r\n\r\n* At least 12+ months experience in a Contact Centre or a minimum of 2 years in a Customer Service role\r\n* The ability to work to meet or exceed set targets/benchmarks\r\n* Excellent verbal and written communication skills - customer empathy will also come naturally\r\n* A proven team player who proactively assists other team members, shares ideas, and contributes to goals\r\n* Ideally 2 years experience using Trade Me would be great but it's not a deal breaker - if you have the right attitude we can teach you what you need to know\r\n* Hunger to investigate, resolve and respond to customer support enquiries - you'll have a real knack for problem-solving and a natural desire to go above and beyond\r\n* Familiar and confident working with technology with the ability to navigate between multiple systems\r\n\r\n**You will need to be available on either Tuesday 9th or Wednesday 10th December to attend a half day assessment centre.**\r\n\r\n**The start date of this role is Wednesday, 21st January 2026 and you must be available to attend training for 6 weeks from this date from 9am - 6pm.**\r\n\r\nTrade Me is New Zealand's most influential e-commerce platform and as quintessentially Kiwi as you can get. 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If all of this sounds like you, apply now!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763429172000","seoName":"customer-experience-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service-call-centre/customer-experience-specialist-6443893411110611/","localIds":"182","cateId":null,"tid":null,"logParams":{"tid":"4ec1de83-414b-48c6-a4b6-7c3cd98dbe61","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Four full-time Customer Experience Specialist roles","Flexible working and wellness programs","Opportunities for professional development"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Wellington,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4070","location":"Wellington, New Zealand","infoId":"6436188483430511","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Customer Service Representative","content":"Are you passionate about music and technology?Do you love delivering top-notch customer service and have a knack for solving tech challenges? If so, we’ve got an exciting opportunity for you with AMS Nightlife!\r\n\r\nAMS Nightlife is a New Zealand-based leader in music and entertainment solutions, working with bars, restaurants, gyms, and retail stores since 2004. Through innovative music tech, we’ve transformed the way businesses create unforgettable customer experiences.\r\n\r\nOur products and services include music and video programming, sound system installations, and licensing support - all tailored to meet our clients’ unique needs.\r\n We’re looking for a Client Services Representative to join our team. In this role, you’ll be the key point of contact for your portfolio of clients-building strong relationships, providing technical support, managing installations, and delivering training to help them get the most out of their AMS Nightlife products.\r\n What we’re looking for:\r\n\r\n - Exceptional people skills and a passion for building client relationships\r\n - Outstanding customer service-we pride ourselves on it!\r\n - A love for technology and willingness to learn (experience in Tier 1 or 2 tech troubleshooting is a bonus)\r\n - A bit of a music enthusiast? Even better!\r\n - Problem-solving ability and confidence to think on your feet\r\n - Strong time management to handle a busy workload\r\n\r\nWhat you’ll get in return:\r\n\r\n - A fun, supportive team that loves what they do\r\n - Opportunities to grow your skills in tech and client management\r\n - A role where music meets technology every day\r\n\r\nAMS Nightlife has partnered with Madison Recruitment, one of NZ’s leading recruitment agencies, to find the right person for this exciting role.\r\n If you’re ready to combine your love for music and tech with a rewarding career, click APPLY now!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762827225000","seoName":"customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service-call-centre/customer-service-representative-6436188483430511/","localIds":"182","cateId":null,"tid":null,"logParams":{"tid":"94f53a37-f302-4c7d-93c0-72dcac0000b5","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Passion for music and technology","Excellent customer service skills","Opportunities to grow in tech and client management"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Wellington,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Porirua, New Zealand","infoId":"6435311384294611","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Receptionist","content":"Be the Heart of CityFitness Porirua! \r\nAre you a people-person who thrives in a buzzing, energetic environment? Do you love helping others feel welcome, supported, and inspired? CityFitness Porirua is on the lookout for a superstar Receptionist to be the friendly face that greets our members and keeps our club running smoothly!\r\n*What You’ll Be Doing:\r\nWelcoming members with a smile and positive energy – both at reception and on the gym floor\r\nHelping new and prospective members in the club\r\nAnswering questions, solving problems, and making every visit a great experience\r\nKeeping the club sparkling clean and safe\r\nHandling admin tasks like membership forms, payments, and daily banking\r\n*Why You’ll Love It Here:\r\nFree club membership – stay fit while you work!\r\nSupportive team culture – we’ve got your back\r\n\r\n* Who We’re Looking For:\r\nA warm, approachable communicator\r\nSomeone who loves connecting with people and creating a welcoming vibe\r\nOrganised, reliable, and ready to jump in wherever needed\r\nPrevious customer service experience is a bonus - but attitude is everything!\r\n\r\nIf you’re passionate about people, positivity, and creating a space where members feel at home, we want to hear from you!\r\nApply now and become part of the CityFitness family – where energy meets community.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762758701000","seoName":"receptionist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service/receptionist-6435311384294611/","localIds":"79","cateId":null,"tid":null,"logParams":{"tid":"f57ce72a-4742-47ac-9f70-72a4d9024800","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Free club membership","Supportive team culture","People-oriented environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Porirua,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4070","location":"Wellington, New Zealand","infoId":"6427125858253011","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Contact Centre Operator","content":"A well-established and respected security firm is seeking a reliable and detail-focused Alarm Monitoring Operator to join their high-performing team. Based in a Wellington monitoring centre, you’ll play a vital role in protecting residential, commercial, educational, and corporate clients by responding to security alarms and dispatching the appropriate personnel.\r\n\r\nThis is an excellent opportunity for someone with a calm and professional demeanour who thrives in fast-paced, high-responsibility environments.\r\n\r\nKey Responsibilities\r\n\r\n - Monitor and respond to a range of alarms (intruder, fire, panic, power failure, etc.)\r\n - Dispatch mobile security teams or contact keyholders/emergency services as needed\r\n - Take inbound calls from clients, technicians, and emergency contacts\r\n - Maintain accurate event logs and client records\r\n - Review and update customer files to ensure system accuracy\r\n - Remain calm, clear, and professional in all communications - especially under pressure\r\n - Work independently, including sole-charge during certain shifts\r\n\r\nShifts & Roster: 6 days on, 3 days off - Rotating 3-week schedule providing 24/7 coverage:\r\n\r\n - Week 1: 7:00 AM – 3:00 PM\r\n - Week 2: 3:00 PM – 11:00 PM\r\n - Week 3: 11:00 PM – 7:00 AM (night shifts are shared and may be infrequent)\r\n\r\nFlexibility to work public holidays and cover shifts when needed is essential.\r\n\r\nWhat You’ll Bring Essential:\r\n\r\n - NZ Citizen or Permanent Resident\r\n - Full NZ driver’s licence and reliable transport (location not serviced well by public transport)\r\n - Excellent attention to detail and data accuracy\r\n - Strong communication skills and a professional phone manner\r\n - Ability to work autonomously and remain calm under pressure\r\n - Willingness to work rotating shifts, including nights and holidays\r\n - Clear criminal record (Police vetting applies)\r\n - Two verbal references from previous managers/supervisors\r\n\r\nPreferred:\r\n\r\n - Experience in call centres, admin roles, or monitoring centres\r\n - Familiarity with alarm systems or dispatch processes\r\n - Strong written communication skills\r\n\r\nWhat You’ll Get\r\n\r\n - Full on-the-job training across all shift types (including some night training)\r\n - A role that directly contributes to people’s safety and peace of mind\r\n - Supportive team environment with strong values and leadership\r\n - Stable full-time employment in a critical industry\r\n - Opportunities for long-term growth and professional development into Supervisor position. \r\n\r\nHow to apply\r\n\r\nPlease submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions and would like to get in touch directly, please get in touch with Katie Oakes on katie@kinetic.co.nz, or call 0221760308 for a confidential discussion.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762119207000","seoName":"contact-centre-operator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service-call-centre/contact-centre-operator-6427125858253011/","localIds":"182","cateId":null,"tid":null,"logParams":{"tid":"c8dc677f-12bf-42b1-959d-f21c831d9814","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Monitor and respond to security alarms","Dispatch security teams and emergency services","Work rotating shifts including nights and holidays"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Wellington,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Porirua, New Zealand","infoId":"6421738897024111","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Library Digital Services Officer","content":"Porirua Libraries are welcoming and vibrant places with a range of services and resources which support the residents' recreational and educational needs. Many of these resources are online and require specific skills to access and utilize them. Digital literacy is an essential skill to participate in contemporary society and the Library Digital Services Officer has a key role in promoting and providing these skills to the community. \r\n\r\nAbout the role\r\n\r\nAs our Library Digital Services Officer, you'll help library users build digital confidence — from job seekers learning to write a CV or apply online, to seniors setting up their first smartphone.\r\n\r\nYou'll deliver digital workshops, support library staff to use digital tools, and develop fun, accessible programmes that help people thrive in today's digital world.\r\n\r\nYou'll be doing things like:\r\n* Helping customers with basic computer skills, internet use, email, and online forms\r\n* Supporting people to use library apps and e-resources\r\n* Running digital literacy events and one-on-one sessions\r\n* Training library staff in digital products and services\r\n\r\nThis part-time role is for 20 hours per week, and we are flexible how these hours are worked for the right person.\r\n\r\nAbout you\r\n\r\nAre you the go-to person for tech help among your friends and family? Use your digital skills to make a real difference in your community. \r\n\r\nYou'll need to show us that you are\r\n* Confident with tech and passionate about sharing your knowledge\r\n* Patient, approachable, and great with people from all walks of life\r\n* A great communicator\r\n* Experienced in customer service, delivering training, or tutoring would be a bonus\r\n* Confident and capable in setting work priorities and managing your time\r\n\r\nThis is regarded as a core position under the Children's Act 2014 and is subject to safety checking\r\n\r\nWhat you need to do now\r\n\r\nCome and join our dedicated library team and be part of our welcoming and engaging environment. Please contact Sarah Smith on 021 960 496 or 04 237 3813 for more information. \r\n\r\nPorirua City embraces and values diversity and inclusion. We actively encourage applications by people from all backgrounds and are a member of Diversity Works. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. \r\n\r\nYou will need to apply via our careers centre: www.poriruacity.govt.nz/careers. \r\n\r\nTo find out more about working for Porirua City Watch this video\r\n\r\nApplications close on Sunday 16 November 2025. \r\n\r\nWe expect this role to be popular, so if application numbers are high, we may bring the closing date forward.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761698351000","seoName":"library-digital-services-officer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service/library-digital-services-officer-6421738897024111/","localIds":"79","cateId":null,"tid":null,"logParams":{"tid":"f4d3cfa4-ec70-4b55-bc44-506460b5a803","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Help customers with basic computer skills","Run digital literacy events","Train library staff in digital tools"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Porirua,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4070","location":"Wellington, New Zealand","infoId":"6414180463782711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Operations Adviser - Wellington & Auckland","content":"* Positions available in Wellington - Upper Hutt\r\n* Positions available in Auckland - Penrose\r\n* Kick start your career in Ara Poutama, Department of Corrections\r\n\r\n \r\n\r\nWould you like to work with dedicated people, be trained to work with exciting tracking technology and play a part in keeping our communities safe?\r\n\r\nIf yes, this is the job for you! And this is a fantastic opportunity to kick-start your career in the Department of Corrections.\r\n\r\n \r\n\r\nMo te tunga | About the role\r\n\r\nOur Operations Advisers are part of a team who are responsible for providing electronic monitoring services 24/7 to 6,000 defendants and offenders in New Zealand, using contact centre platforms and GPS technology.\r\n\r\nThe environment is fast paced, and energetic and our tight-knit teams are busy, focused and committed to keeping the community safe. \r\n\r\n \r\n\r\nNga pukenga me nga wheako | Skills and experience\r\n\r\nIn this role, no two days are the same. To be successful in this role you will have:\r\n\r\n\r\n* Experience communicating over the phone/email with people from different backgrounds\r\n* Great critical thinking, and problem solving with sound judgement\r\n* Strong computer literacy skills and the ability to multi-task\r\n* Resilience when dealing with challenging situations\r\n* Openness to change, with a `can do' attitude\r\n* High integrity and professionalism\r\n* An ability to work from home if/when required for business continuity purposes\r\n\r\n \r\n\r\nNga painga | The benefits\r\n\r\nThe midpoint of the salary range is $74,902 per annum and the full range (85%-120%) is $68,345 - $80,238 per annum. Appointment and remuneration will reflect skills and experience relevant to the role. Those new to the role will begin on the starting salary of $68,345.\r\n\r\n\r\n* In addition to your salary, you will receive a shift allowance of $2,000 per annum\r\n* You will receive a paid 30-minute lunch break, where in other organisations your lunch breaks are unpaid\r\n* You could have better work-life balance! Each week your total working hours can differ; ranging from 28.5 to 47.5-hours, however, you will always be paid for 40-hours (see the roster attached to this advert)\r\n* You will get 4-weeks annual leave entitlement and 5-weeks after a year's employment\r\n* Due to the shift work aspect of this role, you end up with approximately 160 days off a year - where other organisations offer 104-days off a year\r\n* You will receive an extensive 6-weeks upfront multi-media training, which includes live work simulations, reflection sessions, knowledge assessments, and an opportunity to do live work whilst being supported\r\n* You can expect a sense of satisfaction that comes from making an important contribution towards managing the people in our care and keeping our community safe.\r\n\r\n \r\n\r\nMo matou | About us \r\n\r\nJoin Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy.\r\n\r\nWe value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.\r\n\r\n \r\n\r\nTono inaianei | Apply Now\r\n\r\nTo submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered.\r\n\r\nWhen applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.\r\n\r\nApplications close on: Friday 19th December, 2025 \r\n\r\n(Note: applications will be reviewed and processed whilst the advert is live - you can expect to hear from us within 10 working days after your initial application).\r\n\r\nIf you have any questions or want to learn more about a career with us, contact jess.escott@corrections.govt.nz, or visit careers.corrections.govt.nz.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761107848000","seoName":"operations-adviser-wellington-auckland","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service-call-centre/operations-adviser-wellington-auckland-6414180463782711/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e215c568-412b-42dc-a7e0-8f0bcf0d87c2","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Work with electronic monitoring technology","24/7 shift work with competitive benefits","Opportunity to contribute to public safety"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Wellington,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Lower Hutt, New Zealand","infoId":"6397531219584211","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Customer Services Team Member x2","content":"A bit about us…\r\n\r\nMitre 10 MEGA is New Zealand's number one home improvement store. Mitre 10 MEGA Petone, Porirua, Upper Hutt and Mitre 10 Wainuiomata is a family owned fast growing organisation striving for excellence when it comes to our customers' experience.\r\n\r\nWe put our customers first and always go above and beyond. We want to keep growing our exceptional team with more exceptional talent.\r\n\r\nHere at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team. If your values align with ours then you should definitely read on!\r\n\r\nA bit about the role…\r\n\r\nIn this role not only will you need to have strong personal values which align with ours, you will need a work ethic that is second to none as this will be the true key to your success at Mitre 10 MEGA Petone.\r\n\r\nWe have two permanent full time positions available which will be rostered Sunday - Thursday. \r\n\r\nOn a daily basis you will be involved in offering our customers an exceptional service by utilising the product knowledge you will gain to answer their queries and assist them with their purchasing decisions. You will need to have a passion for customer service, be able to communicate in a professional way with the team and with customers. You will need to be able to think on your feet and come up with innovative solutions that have the customer at the center of your focus. This role will also include processing customer transactions, assisting with returns, complaints and account queries.\r\n\r\nA bit about you…\r\n\r\nTo fit in to our 'One Team' culture you will need to:\r\n* have a strong work ethic,\r\n* be passionate about creating a positive customer experience,\r\n* have a positive can do attitude,\r\n* be able to use your initiative, \r\n* take ownership of tasks, and;\r\n* be dependable, reliable and flexible.\r\n\r\nYou will need a good level of physical fitness, as you will be on your feet during the day. \r\n\r\nBeing skilled and knowledgeable does not automatically make you an exceptional Team Member at Mitre 10 MEGA Petone. If you are new to the workforce, or want to try something new that gives you the work/life balance and think you fit our 'One Team' culture then we want to hear from you!\r\n\r\nMitre 10 MEGA Petone is an alcohol and drug free workplace and successful applicants will be required to successfully undergo pre-employment testing.\r\n\r\nIf after reading this, you feel you have the values and attributes that we are looking for, you feel a career at Mitre 10 MEGA Petone would be a good fit for you and would enjoy being able take advantage of our great staff buying privileges then please click apply!\r\n\r\nPlease note: We will be reviewing applications as they come through, so apply as soon as you can! :)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1759807126000","seoName":"customer-services-team-member-x2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service/customer-services-team-member-x2-6397531219584211/","localIds":"38","cateId":null,"tid":null,"logParams":{"tid":"23281958-dc35-4d85-b168-2697289d262d","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Exceptional customer service","Positive can do attitude","Physical fitness required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Lower Hutt,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Wellington, New Zealand","infoId":"6392855692979411","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Customer Service Specialist - Fixed Term","content":"Customer Service Specialist – part-time – fixed term\r\n\r\nPosition Description\r\n\r\n * Shift work – 24/7 (will include weekends and public holidays)\r\n\r\n\r\nHe kōrero mō mātou | About us:\r\n\r\nAt KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, \"Stronger Connections, Better New Zealand,\" highlights our dedication to sustainability and community well-being. \r\n\r\nOur people make KiwiRail exceptional. By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best. If you’re passionate about innovation and safety, we'd love to welcome you onboard.   \r\n\r\n\r\nHe whakamārama mo te tūranga mahi| About the role:\r\n\r\nWe have great summer opportunities for motivated Customer Service Specialists to join our team on a part-time, fixed-term basis, looking after our Interislander passengers and their luggage.  Ideally, we need you on board from early November 2025 to end of April 2026, or earlier by negotiation.\r\n\r\nPlease go to careers@kiwirail.co.nz for further information and to apply for this vacancy.\r\n\r\n\r\nKua rite, kia rite | Ready to Make a Difference?\r\n\r\nApplications close:  19 October 2025\r\n\r\n\r\nPlease note we will be shortlisting and interviewing as we advertise, so be in quick with your application!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1759441851000","seoName":"customer-service-specialist-fixed-term","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service/customer-service-specialist-fixed-term-6392855692979411/","localIds":"164","cateId":null,"tid":null,"logParams":{"tid":"9c00f85f-6382-4b5a-a735-1cdcff7f7626","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Part-time fixed-term role","Shift work 24/7 including weekends","Summer opportunity from November 2025 to April 2026"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Carterton,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4070","location":"Wellington, New Zealand","infoId":"6381990397798611","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Member Services Manager","content":"Love fitness and passionate about customer service? Here’s your chance to combine both! CityFitness, one of NZ’s leading fitness providers, is on the lookout for a Member Services Manager to lead our vibrant Member Services team that services our clubs and members across Aotearoa. You’ll play a key role in delivering exceptional customer service and creating positive member experiences across our communication channels, while supporting our club staff with member enquiries.\r\n\r\nAbout the Role:\r\nAs Member Services Manager, you’ll lead and develop a customer-focused team, that’s the first point of contact for our members. From phone, email, and social media to reviews and beyond, your team will deliver outstanding service while managing membership administration and billing with professionalism and care. You’ll oversee day-to-day operations, coach for high performance, support club staff, and step in to manage escalations — all while ensuring every member enjoys a consistent and exceptional experience.\r\n\r\nWhat You’ll Do:\r\n•\tLead, coach, and develop a high-performing customer service team.\r\n•\tOversee member communication and resolve escalated issues.\r\n•\tManage membership and billing administration with accuracy.\r\n•\tDrive KPIs and ensure service excellence across all channels.\r\n\r\nAbout You:\r\nYou’re a people-focused leader who thrives in a fast-paced customer service environment. Ideally, you bring:\r\n•\tExperience in a call centre or customer service leadership role.\r\n•\tProven ability to coach, lead, and motivate a high-performing team.\r\n•\tExcellent communication, problem-solving, and conflict resolution skills.\r\n•\tStrong organisational and written skills with attention to detail.\r\n•\tConfidence with systems, data, and performance metrics.\r\n\r\nWhy Join CityFitness?\r\n•\tBe part of NZ's largest Fitness chain.\r\n•\tLead a passionate, customer-focused team.\r\n•\tCombine your love of fitness with customer service leadership.\r\n•\tEnjoy a supportive environment with real opportunities for growth and development.\r\n\r\nApply now and take the next step in your career with CityFitness — where fitness and customer service come together to support our clubs and members across Aotearoa.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758592999000","seoName":"member-services-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service-call-centre/member-services-manager-6381990397798611/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f3bfe1a3-64eb-486c-ae37-0d09934ee9ad","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Lead customer service team","Resolve escalated issues","Manage membership and billing"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Carterton,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4076","location":"Lower Hutt, New Zealand","infoId":"6381851236749111","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Reactive Dispatcher","content":"• Based in Lower Hutt, Wellington\r\n• Comprehensive Health Insurance.\r\n• Life & Disability Cover\r\n• Generous KiwiSaver Contributions. \r\n• Enhanced Parental Leave. \r\n• Birthday Leave. \r\n• Long Service Rewards. \r\n• Career Advancement Opportunities. \r\n• Be a part of a Great Team.\r\n\r\nAbout the Role\r\n\r\nLooking for your next big opportunity? We’ve got an exciting Reactive Dispatcher role just for you! In this position, you’ll get to administer all electricity service requests received from Omexom clients through to job closure and billing, making a real impact.\r\n\r\n\r\n\t\r\n\tMaintain strong working relationships with crews, supervisors, and clients.\r\n\t\r\n\t\r\n\tMonitor fault response times and dispatch field resources efficiently.\r\n\t\r\n\t\r\n\tCommunicate fault restoration updates to clients and ensure accurate data capture.\r\n\t\r\n\t\r\n\tMaintain rosters and support field staff with Level 1 IT issues related to electronic mobility.\r\n\t\r\n\t\r\n\tEscalate unresolved IT problems and liaise with Business Applications Specialist for field mobility support.\r\n\t\r\n\r\n\r\nQualifications and Skills\r\n\r\n\r\n\t\r\n\tStrong time management and ability to prioritize in a fast-paced environment.\r\n\t\r\n\t\r\n\tKnowledge of improvement opportunities with internal and external clients.\r\n\t\r\n\t\r\n\tUnderstanding of KPIs, operational, and quality processes.\r\n\t\r\n\t\r\n\tExperience in rotational rosters and problem-solving.\r\n\t\r\n\t\r\n\tBackground in the electricity industry, call center, or dispatch.\r\n\t\r\n\t\r\n\tCustomer service and computer literacy.\r\n\t\r\n\t\r\n\tSelf-motivated, team-oriented, and excellent problem-solving skills.\r\n\t\r\n\r\n\r\nHow to apply\r\n\r\nIf you like the sound of what we’re offering and think you are the right person for the job, we’d love to hear from you.  Hit the 'apply' button below.  Applications close on Monday 6th October 2025.\r\n\r\nPlease note, that only candidates with the right to live and work in New Zealand will be considered for this role.\r\n\r\nAccording to the Harvard Business Review, men typically apply for jobs when they meet only 60% of the qualifications, whereas women and individuals from underrepresented groups usually apply only if they meet all the criteria. We're not just about checking boxes, so if you believe you have the skills but don't meet every requirement listed, please reach out if you would like to find out more, we'd love to talk with you.\r\n\r\nCome join our amazing team and be a part of the pioneers in energy transition.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758582127000","seoName":"reactive-dispatcher","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-other24/reactive-dispatcher-6381851236749111/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e37c51a7-4599-45b5-a844-096732b36c29","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Administer electricity service requests","Maintain strong client relationships","Competitive benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Lower Hutt,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4076","location":"Wellington, New Zealand","infoId":"6381804800729911","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Administrator","content":"About the role\r\n\r\nBluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.\r\n\r\nAs a Data Services Administrator, you will provide proactive customer service and accurate data in line with agreed service levels, to customers by effectively managing the Data Services operations.\r\n\r\nKey responsibilities:\r\n\r\n-Ensure compliance with the Australian Electricity Market.\r\n-Ensure metering data accurately represents electricity used by a consumer and that it is delivered to the market within required timeframes.\r\n-Respond to customer requests regarding data and market deliveries.\r\n-Work as part of a team, collaborating and assisting others to achieve overall team goals.\r\n-Support BAU processes with an eye for detail and completion of work to a high quality.\r\n-Raise any issues identified and liaise with providers, and internal teams where needed.\r\n\r\nWho we are looking for\r\n\r\nTo be successful in this role, you will have strong organisational, analytical and problem-solving skills. You will be a strong communicator with exceptional interpersonal skills that will be demonstrated through your ability to achieve outcomes.\r\n\r\nIn addition, you will have:\r\n\r\n-computer skills in standard applications\r\n-planning ability, particularly with regards time management and completing tasks on time\r\n-the ability to take challenges head-on and come through successfully\r\n-adaptability to evolving processes and systems\r\n-experience in customer services provision\r\n-a passion for learning, and drive to understand regulatory requirements\r\n\r\nAbout Us\r\n\r\nBluecurrent is jointly owned by Vector and QIC. We are a highly successful smart metering and data services company that operates in New Zealand and Australia. With 18 years’ experience behind us we are a new company, with strong foundations and ambitious goals.\r\n\r\nIt’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide.\r\n\r\nBluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences.\r\n\r\nWe respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion.\r\n\r\nOur values reflect how we do things together and for our customers.\r\n\r\nThey are:\r\n\r\nCollaborate – we are a tight knit group that works best when we work together.\r\nInnovate – we are stepping up to solve challenges in new ways.\r\nDeliver – what we say we do. It’s what we’ve always done and always will do.\r\n\r\nAdditional information\r\n\r\nAs we continue to grow there are many future career pathways for our people. \r\n\r\nWe offer:\r\n\r\nOpportunities for career progression\r\nA fun and collaborative environment \r\nHybrid working\r\nPotential for flexible work hours\r\nHealth and wellbeing support  \r\nSubsidised life and income protection insurance \r\nAn annual wellbeing grant \r\nStudy support\r\n\r\nIf you require assistance or accessibility support from us during the application and selection process, please call us on +64 978 7792.\r\n\r\nAs part of the recruitment process if we progress with your application, we will complete background and pre-employment checks, such as a drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758578500000","seoName":"administrator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-other24/administrator-6381804800729911/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"1f1dec35-34c0-4cd6-bc1c-f85771cfcee9","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Proactive customer service","Ensure data compliance","Collaborative team environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Carterton,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Porirua, New Zealand","infoId":"6380802619750711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Library Assistant | Kaiawhina Whare Pukapuka","content":"Porirua libraries offer a range of library services, collections, leisure activities and spaces to the residents of Porirua City. Our libraries are welcoming, vibrant and varied workplaces with a strong community focus. Our library staff support literacy, and promote knowledge, information gathering, research and study, and our resources include Maori, Pacific and heritage and genealogy collections.\r\n\r\nAll about the role\r\n\r\nThe library client services team offers a range of services to the residents of Porirua City. This role participates in the life of the community by providing stellar customer service daily.\r\n\r\nThis busy role is based in our Porirua Library in our Client Services team, and will work from Tuesday to Friday 8:30am – 4:30pm, and Saturday 9:00am – 5:00pm (35 hours per week in total).\r\n\r\nYou will be responsible for: \r\n* delivering customer focused, innovative and effective library services at Porirua Library\r\n* creating a welcoming and stimulating environment for visitors to the library\r\n* general front desk duties such as answering customer queries, issuing and returning items; assisting with public use computers, printing and scanning documents.\r\n* general collection maintenance duties, for example shelving items, minor book repairs, processing of new material\r\n* relieving branch staff as required. Porirua library has branches in Titahi Bay, Cannons Creek, Whitby and Pukerua Bay.\r\n* supporting housebound services, including delivery of stock to households\r\n\r\nAll about you\r\n\r\nIt would be fabulous if you are interested in a career in libraries, and have some experience in a library or customer service environment.  You'll be driven to improve the quality of services offered by Porirua Library. Customer service and problem solving are your passion. \r\n\r\nYou'll need to show us that you:\r\n* have excellent customer service at the heart of everything you do\r\n* are organised, reliable, punctual and committed to working as part of a team\r\n* are methodical and conscientious in your approach to work \r\n* have confidence with a range of digital technology and equipment\r\n* have an interest in community engagement/outreach work\r\n* have a reasonable level of fitness as the role requires lifting crates of books  \r\n* have a passion for reading across a range of genres\r\n* hold a current NZ driver license (minimum of restricted)\r\n\r\nWhat you need to do now\r\n\r\n Come and join our busy and engaged Libraries team and be part of our welcoming and engaging environment. Please contact Shamila Gurr via email Shamila.Gurr1@poriruacity.govt.nz for more information.\r\n\r\nPorirua City Council is committed to providing a working environment that embraces and values diversity and inclusion.  We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. \r\n\r\nTo find out more about working for Porirua City Watch this video\r\n\r\nYou will need to apply via our careers centre: www.poriruacity.govt.nz/careers. \r\n\r\nApplications need to be received via our Careers Portal by Sunday 5 October 2025.\r\n\r\nWe will be working through applications as they are submitted and may progress candidates prior to the closing date, so apply now!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758500204000","seoName":"library-assistant-kaiawhina-whare-pukapuka","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service/library-assistant-kaiawhina-whare-pukapuka-6380802619750711/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"fe4bf750-4b7f-461f-a83e-90863676f046","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Deliver customer focused library services","Create welcoming library environment","Assist with front desk and collection maintenance duties"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Porirua,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Lower Hutt, New Zealand","infoId":"6375464000025811","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Service Advisor - Armstrong's Lower Hutt","content":"* Awesome earning potential, base salary + bonus scheme\r\n* Training and unlimited development opportunities\r\n* Join an industry leading dealership!\r\n\r\nIf you are looking for a fast-paced customer-focused role, where you can utilise your fantastic people skills, and automotive knowledge, then look no further. \r\n\r\nAs our dedicated Service Advisor, you will be part of our Service department team acting as the liaison between our Technicians and our customers. We pride ourselves on our ability to understand each customer's individual needs, with knowledgeable advice at all stages of the servicing process.\r\n\r\nThe Opportunity\r\n\r\nYou will be scheduling bookings and ensuring that our customers understand what is going to happen to their vehicle. You'll also make sure that our Technicians know what is required for the day whilst allowing a good flow of communication to ensure timeframes and customer expectations are met. \r\n\r\nBenefits\r\n\r\n* Remuneration package to reflect your experience\r\n* A great incentive/bonus program\r\n* Develop your customer service and technical skills\r\n* A key position in a supportive team environment\r\n* Brand-specific training\r\n* Easy parking, and less traffic in the Hutt\r\n\r\nRequirements to be successful\r\n\r\n* Excellent customer service skills and experience\r\n* Great attention to detail and accuracy\r\n* Strong computer skills for invoicing, administration duties\r\n* Quick learner, works well under pressure\r\n* Great computer skills and systems knowledge \r\n* Automotive industry experience would be an advantage\r\n* Full, clean NZ Drivers License\r\n\r\nApplicants must be eligible to work in New Zealand - We are currently only accepting applications from candidates within New Zealand\r\n\r\nFor more about who we are, visit www.armstrongs.co.nz \r\nArmstrong's proudly represents 20 dealerships with 20 top international brands across NZ. We offer career progression and advancement opportunities, and we promote from within.\r\n\r\nApply online today with your CV!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758083125000","seoName":"service-advisor-armstrongs-lower-hutt","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service/service-advisor-armstrongs-lower-hutt-6375464000025811/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"139d30f5-8e4a-4fa2-86f8-b13fe1b90f00","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Awesome earning potential","Excellent customer service skills","Automotive industry experience advantage"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Lower Hutt,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4070","location":"Kapiti Coast District, Wellington Region, New Zealand","infoId":"6367466502195411","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Customer Engagement Representative","content":"The opportunity | He angitūtanga\r\n\r\nDo you enjoy helping people?\r\n\r\nAs a Customer Engagement Representative, you will play a key role in delivering high-quality service to our community. As the first point of contact for our customers and clients, you’ll play a vital role in creating positive experiences across multiple channels — face-to-face, phone, email, and digital platforms. You’ll provide professional, efficient, and friendly service, helping the public navigate Council services and access the support they need.\r\n\r\nIn this role, you will work collaboratively with your team and stakeholders ensuring tasks and responsibilities are completed efficiently, working between our service centres and call centre.\r\n\r\nYou will also perform all payment responsibilities and tasks for front counter transactions. Including all associated tasks of till balancing, banking, reports, filing, ensuring an appropriate audit trail is maintained.\r\n\r\nThis role is fixed-term until 31 August 2026, covering for an employee seconded to another role within Council. Below are the work hours of the role which will predominately be based between our Waikanae and Otaki Service centres:\r\n\r\nWednesday 8am - 2pm\r\n\r\nThurs & Fri 8:30am - 5pm\r\n\r\nWhat we offer | Ngā āhuatanga kei a mātou\r\n\r\nWhen you join Kāpiti Coast District Council you’ll enjoy a range of fantastic benefits, including:\r\n\r\n• Dependant leave – because family matters.\r\n\r\n• Thriving team culture – we work hard and support each other.\r\n\r\n• Free access to pools – dive into fun.\r\n\r\n• Council staff discounts – because who doesn’t love a good deal?\r\n\r\nAbout you | He kōrero mōu\r\n\r\nTo excel in this role, you will bring strong knowledge of and experience in:\r\n\r\nEffective interpersonal skills, able to communicate clear and effectively with a proven customer centric ethic.\r\n\r\nStrong customer service experience, skilled at conflict management with the ability to handle challenging situations professionally.\r\n\r\nAbility to multitask, work under pressure and prioritise effectively while maintaining accuracy.\r\n\r\nDemonstrated ability to build and maintain effective professional working relationships with all key stakeholders, including with other council staff members based on a collaborative, collegial and cooperative working style.\r\n\r\nEffective time management skills and ability to work effectively without supervision and collaboratively as an effective team member.\r\n\r\nDemonstrated experience using a POS system as well as experience in processing payments, cash handling, Eftpos, receipting, reconciliation and banking.\r\n\r\nExperience in Microsoft office and comfortable in using digital tools and systems.\r\n\r\nHolder of a current and valid NZ Drivers’ licence\r\n\r\nFor more information regarding the role, please view the job description - https://www.kapiticoast.govt.nz/council/job-vacancies/all-vacancies/customer-engagement-representative-ref-568/.\r\n\r\nEnquiries about this position should be directed to Karmin Dent, Team Leader Customer Experience on 04 296 4700 or free phone 0800 486 486.\r\n\r\nIf you’re excited to work in a community focused, energised and enthusiastic team environment, we’d love to hear from you. Come and join us in making our library an enjoyable experience for all!\r\n\r\nHow to apply | Me pēhea te tono\r\n\r\nApplications close Monday, 22 September 2025 so get yours in now!\r\n\r\nClick here to complete your online application - https://www.kapiticoast.govt.nz/do-it-online/forms/employment-application-form/\r\n\r\nYou must be eligible to work in New Zealand. Please note preferred candidates are required to undergo pre-employment checks including drug and alcohol screening and Police checks.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757458320000","seoName":"customer-engagement-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service-call-centre/customer-engagement-representative-6367466502195411/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b033c966-5886-4c4a-ae01-195d00060401","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Customer service role with multiple channels","Payment responsibilities and till balancing","Fixed-term position until 2026"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4070","location":"Wellington, New Zealand","infoId":"6363087277478711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Customer Relationship Consultant","content":"At Rutherford and Bond Toyota, we are looking to grow our team with a customer service minded individual. We have an exciting role as a Customer Relationship Consultant within our Customer Support Team!\r\n\r\nAs our Customer Relationship Consultant, you'll be the first point of contact for all in-coming calls into our business. With over a 150 staff, we receive a lot of calls in a day and it will be your primary responsibility to co-ordinate these calls between our 5 branches. You must be able to work autonomously and in a repetitive environment. You will be asked to provide administrative support at times to ensure the smooth running of the Customer Support Team. \r\n\r\nAs our successful applicants, you'll be equipped with the following attributes:\r\n\r\n * Front-line customer service experience essential\r\n * A professional telephone manner\r\n * Personable with the ability to interact with a wide variety of customers\r\n * Good computer skills and med-level knowledge of Microsoft Office\r\n * Strong organisational skills and the capability to prioritise workloads and tasks efficiently\r\n * Resilience to change and the ability to work under pressure\r\n * The ability to work well in a team environment\r\n\r\nWe offer a competitive remuneration package, great working and team environment. As well as ongoing support and training through Toyota New Zealand. This role is a great stepping stone to a career in the automotive industry.\r\n\r\nIf this sounds like you, APPLY NOW. We look forward to hearing from you! \r\n\r\nApplications close 5 October 2025. Please note that we may begin shortlisting as we receive applications. 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We're looking for an individual with confidence in customer interaction, and a passion for customer service and hospitality. Customers and customer interactions are the most important part of our business, and you would be at the forefront of these interactions every day!\r\n\r\nThe Position:\r\n\r\n * Based in our Wellington Branch\r\n * Booking all service and repair appointments\r\n * Seeing customers in and out of reception\r\n * Advising customers on their servicing requirements and costs involved\r\n * Responding to all customer questions and enquires in a timely manner and ensure the customer is well informed throughout the entire process\r\n * Providing a great customer experience and being a role model for exceptional customer service at all times\r\n\r\nRequirements:\r\n\r\n * Experience in the automotive industry is an advantage although not necessary\r\n * Experience in a hospitality, retail or other customer-focused role is preferred\r\n * Strong communication and interpersonal skills combined with excellent phone manner\r\n * Confidence in dealing with challenging customer concerns resulting in excellent outcomes for both the customer and the business\r\n * Clean and current restricted or full driver's license\r\n * As we are a 6 day a week business some weekend work will be required. Saturday mornings only.\r\n\r\n \r\n\r\nWe offer a competitive remuneration package, great working and team environment. As well as ongoing support and training through Toyota New Zealand. This role is a great stepping stone to a career in the automotive industry, the opportunities for advancement and development are endless! \r\n\r\nIf this sounds like you, APPLY NOW. By submitting your application online or if you want to hear more about the role, please contact hr@rb.toyota.co.nz .\r\n\r\nWe look forward to hearing from you! \r\n\r\nApplications close 5 September 2025. Please note that we may begin shortlisting as we receive applications. 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This will require you to lead with empathy and understanding to help navigate a range of queries. You will be responsible and involved in making important decisions to ensure that our people are given the right support to help them in their journey to be safe, strong, and independent. Our training approach will enhance your existing skills to confidently work with our people primarily through inbound calls. What you do makes a difference!\r\n\r\nTo ensure success in this role we are looking for individuals with the following skills and attributes:\r\n\r\n* You enjoy quality conversations and can understand and show empathy to our people's complex needs, using effective communication and questioning techniques\r\n* Adaptable, resilient, and can work well under pressure\r\n* An ability to adapt to new technology and learn new skills as you will be operating systems that are new to you\r\n* Demonstrate experience using technology to solve problems\r\n* An eagerness to learn and an awareness of what is needed for self-improvement and development\r\n* You work efficiently, accurately and make good, sound decisions in the absence of clear policy\r\n* Flexible with hours and the ability to adapt to new circumstances as they arise\r\n\r\nNga Haora Mahi: Nga tumanakohanga - Work Hours: What to expect\r\n\r\nTotal hours of work for the week are 37 hours and 55 minutes, although you are paid for 40 hours.\r\n\r\nOur current standard hours of work are shifts of seven hours and 35 minutes per day between Mon-Fri 6.55am - 6:15pm and on Saturday 8:00am - 2:00pm\r\n\r\nSuccessful applicants will be working rostered duties across the 5-day week and one Saturday every five weeks - rosters are published 4 weeks in advance.\r\n\r\nWhile these are our current standard hours, in certain circumstances (Civil Defence emergencies etc) the contracted hours of Mon-Sat 6:30am - 10:00pm will be implemented.\r\n\r\nNga mohiohio rapu kaimahi hira, me nga ra hira - Important recruitment information and dates\r\n\r\nWe are working on a tight schedule and will be reviewing applications and progressing candidates as they come in, so could be contacted to attend at short notice.\r\n\r\n* You may be contacted via phone to attend an in-person Assessment Centre between the dates of 7 August - 26 August 2025\r\n* If you are successful past the Assessment Centre, you will be contacted via phone to attend a face-to-face interview, between the dates of 18 August - 29 August 2025\r\n* Salary starts from $61.466.00 per annum\r\n* Candidates must hold NZ Citizenship or a Permanent Resident visa at time of application\r\n* Candidates should be able to provide 2 x work references (your current and previous employer)\r\n* Start Date: 6 October 2025\r\n\r\nMe pehea te tuku tono - How to apply\r\n\r\nPlease upload your current CV and in place of a cover letter, you will be prompted to answer the questions below.\r\n\r\nThese questions hold significance in our shortlisting process, please make sure to provide comprehensive responses, (200-300 words).\r\n\r\n* What do you think makes a great Customer Service Representative and how do you see yourself fulfilling the role and responsibilities of the position.\r\n* MSD is guided by 4 leading values, which are outlined on our website. These values help us align our actions with a common purpose and provides a shared understanding of how we behave and the actions we take. Which value or values resonate with you and how would you display this in this role?\r\n* What does empathy mean to you? Please provide an example of a time when you demonstrated empathy towards a colleague or customer.\r\n\r\nApplications close: Midnight, 17 August 2025.\r\n\r\nHe Whakaahuatanga Tunga - Position Description:\r\nhttp://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/contact-centre/customer-service-representative.docx \r\n\r\nUtu-a-tau - Salary range: $61,466.00 - $73,903.00","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074957000","seoName":"customer-service-representative-wellington-cbd","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service-call-centre/customer-service-representative-wellington-cbd-6361226444774711/","localIds":"164","cateId":null,"tid":null,"logParams":{"tid":"11f209dc-64a2-4035-bd03-1ac8e74c3b6c","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Permanent full-time role","Empathy and communication skills required","Start date 6 October 2025"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Carterton,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Lower Hutt, New Zealand","infoId":"6361225958067411","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Mail and Customer Service Officer - Part Time","content":"Mail and Customer Service Officer \r\n\r\n\r\n* Fixed term until Dec 2026 \r\n* Thursday to Saturday \r\n* Retail Superstar wanted! \r\n\r\n \r\n\r\nImagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.\r\n\r\n \r\n\r\nWorking from our Te Puni Post Shop in Petone, our Mail and Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. This is for a fixed term to cover parental leave until Dec 2026. Each day is busy and varied and will see you developing your problem-solving skills. \r\n\r\n \r\n\r\nWe're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.\r\n\r\n \r\n\r\nhttps://youtu.be/vg91ZLxIS0E Ready to be a part of that story? 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With over a 150 staff, we receive a lot of calls in a day, and it will be your primary responsibility to co-ordinate these calls between our 5 branches. You must be able to work autonomously and in a repetitive environment. You will be asked to provide administrative support at times to ensure the smooth running of the Customer Support Team. \r\n\r\nAbout you: \r\n\r\n· Three years of customer service experience ideally at a senior level\r\n\r\n· Resilience to achieve goals even in the face of obstacles\r\n\r\n· Personable with the ability to interact with a wide variety of customers and staff\r\n\r\n· Good computer skills and a high-level knowledge of Microsoft Office\r\n\r\n· Practical and keen to challenge and implement new ideas and processes\r\n\r\n· Strong organisational skills and the capability to prioritise workloads and tasks efficiently\r\n\r\n· The ability to work well in a team environment\r\n\r\n· Attention to detail \r\n\r\n· Reporting and Administration to Senior Management \r\n\r\n· Automotive Service experience is highly desirable\r\n\r\nOn Offer: \r\n\r\n· Competitive remuneration package of $70,000-$78,000 p/a\r\n\r\n· Staff discounts & opportunities for career development \r\n\r\n· Ongoing training and development in conjunction with Toyota New Zealand \r\n\r\n· A friendly, supportive, and fun team environment \r\n\r\n\r\n\r\n\r\nThis role would be perfect for a Senior Service Advisor or Service Advisor Team leader who is wanting to take their career in a different direction. \r\n\r\nIf this sounds like you, APPLY NOW by submitting your application online or if you want to hear more about the role, please contact Mara at hr@rb.toyota.co.nz \r\n\r\nApplications close 29 August 2025. Please note that we may begin shortlisting as we receive applications. 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Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.\r\n\r\n \r\n\r\nOnce known as the `Postie', we're all about delivering what Kiwis care about with a dash of fun and a whole lot of passion. \r\n\r\n \r\n\r\nAs the face of NZ Post out in the community, you'll connect with our customers as you deliver their mail and parcels. Working alongside a dedicated team, you'll process and sort mail from our Seaview branch in Lower Hutt, before going it alone out on your delivery route, using an E Vehicle, Motorbike, E Bike, or on foot, hail or shine! This is for a fixed term until January 2026. Delivery Agents are a hardy bunch, all united by one mission - to deliver for New Zealand.\r\n\r\n \r\n\r\nWe are looking for people who love to get the job done! Can you tick off the following?\r\n\r\n\r\n* Availability to work a 4 day a week rotating roster until January 2026\r\n* Be ready for a physically demanding role\r\n* Have a high level of numeracy and literacy - so you can get all that addressing information sorted!\r\n* Ensure your own and the health and safety of your colleagues\r\n* Going the extra mile to ensure high levels of customer satisfaction\r\n* And above all, a passion for doing a great job and getting it right, each and every time!\r\n\r\n \r\n\r\nReady to be a part of that story? Let's go! https://youtu.be/vg91ZLxIS0E\r\n\r\nAll applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. \r\n\r\nNZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074906000","seoName":"delivery-agent-fixed-term-seaview","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service/delivery-agent-fixed-term-seaview-6361225840256311/","localIds":"38","cateId":null,"tid":null,"logParams":{"tid":"32fe1c55-4344-498a-8438-15fff390eba9","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Earn $26.52 per hour","4 day rotating roster","Fixed term until January 2026"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Lower Hutt,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4076","location":"Porirua, New Zealand","infoId":"6361224373337711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Lifeguard | Pouora","content":"Come and join our team of Lifeguards at the Arena Aquatic Centre where you will work in a fun and engaging environment. We are looking for a hardworking and dedicated person to be an active member of our team.  \r\n\r\nAll about the role\r\n\r\nWe are proud of our indoor recreation facilities and we are seeking someone to share our passion for providing an exceptional customer experience every time. \r\n\r\nOur lifeguards are responsible for the competent and professional supervision of our pools and keeping the facilities clean. \r\n\r\nOur casual shifts help provide cover for staff absences. We are open every day of the week from as early as 5:30am and closing at 9:30pm so if you have flexibility during these hours and can help us out from time to time, we would love to hear from you.\r\n\r\nAll about you\r\n\r\nDue to the age requirements of the National Lifeguard Award, applications will only be considered from people aged 16 years of age or older.\r\n\r\nDue to the training requirements for this role, you must be able to attend training from 10:00am until 5:00pm on Saturday 16 and Sunday 17 August. \r\n\r\nIt would be great if you have relevant experience working in an aquatic environment, although we will provide you with excellent training for upskilling and First Aid Certification. \r\n\r\nYou will need to show us that you:\r\n\r\n* are reliable and willing to roll up your sleeves and help out to get the job done well\r\n* have the ability to be calm in pressured situations and respond quickly following instructed procedures \r\n* are a competent swimmer and can maintain a level of swimming fitness \r\n* are reliable, punctual and passionate about creating a fabulous customer experience.\r\n\r\nIf you are invited to an interview, you will be asked to complete a swim test which includes the following requirements:\r\n\r\n* 200m swim in 6mins\r\n* 50m Breast stroke swim\r\n* 25m side stroke swim\r\n* 5 minutes treading water\r\n* Retrieving an item from the deepest part of the pool (2m)\r\nIf you are successful in your application, we will provide training for the lifeguard award and first aid qualification.\r\n\r\nAll about Porirua City\r\n\r\n Our city is changing and we need skilled people to help make that happen. Working for Porirua City is an opportunity for you to make a real difference in the community. You'll be welcomed into a team that's collaborative, values input and empowers you to make things happen. To top it off, the harbour and bush are at your doorstep; it's the perfect place to work. \r\n\r\nTo find out more about working for Porirua City Watch this video\r\n\r\nPorirua City is a living wage accredited employer and the starting hourly rate for a Lifeguard is $27.84.\r\n\r\nWhat you need to do now\r\n\r\nCome and join our team and be part of our welcoming and engaging environment. Please contact William Ratty on 027 225 7539 for more information.\r\n\r\nPorirua City Council is committed to providing a working environment that embraces and values diversity and inclusion.  We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. \r\n\r\nYou will need to apply via our careers centre: www.poriruacity.govt.nz/careers. \r\n\r\nApplications need to be received via our Careers Portal by 29 July 2025.  \r\n\r\nWe will be working through applications as they are submitted and may progress candidates prior to the closing date, so apply now!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074783000","seoName":"lifeguard-pouora","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-other24/lifeguard-pouora-6361224373337711/","localIds":"79","cateId":null,"tid":null,"logParams":{"tid":"54ba2a1e-a852-44f2-a2bc-98500e0974d3","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Competitive living wage","Flexible shift availability","Excellent training provided"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Porirua,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Kapiti Coast District, Wellington Region, New Zealand","infoId":"6361223651225811","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Customer Service Representative - Kapiti","content":"* Are you a natural communicator and relationship builder?\r\n* Excellent Mon to Fri regular hours with alternative Saturdays\r\n* Amazing team culture, development opportunities and awesome manager support\r\n\r\nIf you're a great customer service representative with a reputation to match, we have a job for you!\r\n\r\nWe're searching for a never-say-never customer service representative to join our BNT Kapiti branch and give our customers the service they deserve and expect.\r\n\r\nYou'll be a natural communicator and a relationship builder. So, you'll slot right in, instantly building a rapport and strong relationships with our customers, making the most of opportunities to upsell.\r\n\r\nIf you haven't heard (word spreads fast), BNT is an awesome workplace. Apart from a great culture, you get your birthday off every year, you get a paid day each year to do volunteer work, and we give all team members breakfast every morning. How good is that?\r\n\r\nThe role is full-time, Monday to Friday, from 8 am to 5 pm, with alternate Saturday mornings. It comes with a very competitive salary and lucrative incentive benefits for hard work and results. Oh, and exceptional discounts on our products!\r\n\r\nThe company has a flat structure, so you'll be working alongside and with senior leadership. You'll also get plenty of opportunities to progress your career with our parent company, Bapcor, which operates in New Zealand, Australia, and Southeast Asia. Who knows where your career could take you.\r\n\r\nSound like the job for you? Then get in touch right away. Positions like this won't last long.\r\n\r\nAbout Bapcor: Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service, and solutions. Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale, including BNT, Autolign, Truck & Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors.\r\n\r\nAll candidates must have NZ residency or a valid NZ work visa.\r\n\r\nNo agencies please. We will not accept unsolicited resumes from any source other than directly from a candidate.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074723000","seoName":"customer-service-representative-kapiti","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service/customer-service-representative-kapiti-6361223651225811/","localIds":"16","cateId":null,"tid":null,"logParams":{"tid":"4c8492af-3e3a-4f36-94db-40f1abd84e84","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Excellent team culture and development opportunities"," Competitive salary and incentive benefits"," Amazing customer service role with upsell opportunities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4070","location":"Upper Hutt, New Zealand","infoId":"6361222814733111","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Operations Adviser Electronic Monitoring","content":"Think shiftwork might work better for your lifestyle?.....avoid that 9-5 hustle and bustle, and have a work life balance.\r\n\r\n\r\n* Starting salary $67,500, plus shiftwork allowance\r\n* Work with a supportive team using the latest tracking technology\r\n* Numerous vacancies available, located in Upper Hutt\r\n\r\n \r\n\r\nMo te tunga | About the role\r\n\r\nWorking at Ara Poutama Aotearoa (Department of Corrections) is a big responsibility. You will be part of a 24/7 team of people who are helping to manage and monitor people placed on electronic monitoring bail within our communities all over the country.\r\n\r\nAs an Operations Adviser no two days are the same, and no two calls are either. One minute you're liaising with the Police for a high-risk arrest, next developing workable solutions for those on bail. Excellent communication skills, critical thinking, having the ability to multitask and think outside the square is your key to success in this role!\r\n\r\nIn this role you will be on an 8-week rotating shift pattern which includes 3-shift types, morning, afternoon and nights. You will be required to work all three shift types during the 8-week pattern. This can take some time to get used it, and it's important for you to think about your commitments outside of work before applying. Please ensure you review the Job Description attached to this vacancy which includes more information on how a typical roster would look.\r\n\r\nThese positions are located in Upper Hutt.\r\n\r\n \r\n\r\nMou | About you \r\n\r\nYou might be wondering how you can make other lives better as an Operations Adviser in our Electronic Monitoring team?\r\n\r\nThe Operations Advisor role is a demanding role that requires a lot of empathy. You've got to be able to put yourself in their shoes. They need our support, and you need their trust. Whether its welfare checks, problem solving or diffusing a stressful situation - that's what you're there for. And you've got a great and highly experienced team to back up and support you along the way.\r\n\r\n \r\n\r\nNga pukenga me nga wheako | Skills and experience\r\n\r\nThis is a busy role, to ensure your success we would look to you to demonstrate some or all of the following skills, experience and attributes:\r\n\r\n\r\n* Experience with phone and email communications with a variety of clients\r\n* Demonstrate your critical thinking skills i.e problem solving, use of judgement, and ability to investigate\r\n* Current and strong computer literacy, with ability to pick up new systems\r\n* Resilience in challenging situations with people and negative behaviour\r\n* Be an excellent team player, and contribute to our wider success!\r\n* Experience in shift work will be a bonus as routines change\r\n\r\n \r\n\r\nYou will need a Full New Zealand Driver's License and a legal right to work in New Zealand, without restriction, for a minimum of 24 months. \r\n\r\nThis role is not covered by the Criminal Records (Clean Slate) Act 2014, therefore please disclose any offences with the law, even if they are outside 7 years. Applicants who have lived overseas in the last 10 years will also be required to provide an overseas police clearance if they are successful in gaining employment with us.\r\n\r\n \r\n\r\nNga painga | The benefits\r\n\r\nThe midpoint of the salary range is $74,057 per annum and the full range (85%-120%) is $67,500 - $79,393 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.\r\n\r\n \r\n\r\nMo matou | About us \r\n\r\nJoin Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy.\r\n\r\nWe value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.\r\n\r\n \r\n\r\nTono inaianei | Apply Now\r\n\r\nTo submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered.\r\n\r\nWhen applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.\r\n\r\nApplications close on: Thursday 31st July, 2025\r\n\r\nIf you have any questions or want to learn more about a career with us, contact jess.escott@corrections.govt.nz, or visit careers.corrections.govt.nz.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074653000","seoName":"operations-adviser-electronic-monitoring","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service-call-centre/operations-adviser-electronic-monitoring-6361222814733111/","localIds":"39","cateId":null,"tid":null,"logParams":{"tid":"1dec05dc-9685-4a0e-ad8c-99f091cba56f","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Shiftwork with competitive salary","Supportive team and latest technology","Rotating shifts in Upper Hutt"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Upper Hutt,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Lower Hutt, New Zealand","infoId":"6361222653516911","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Customer Service - Vehicles","content":"\r\n* Great on the job training\r\n* 4% Employer Kiwisaver contribution (up to 6% based on length of service)\r\n* Wide range of employee benefits including free staff hire in our DIY fleet\r\n\r\nOur Hirepool Vehicle Rentals team provide expert advice to business, commercial, recreational travellers and NZ Government Agencies on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV and sporting events to independent contractors, casual weekend hirers.\r\n\r\nAs a Customer Service person you need excellent customer service and administration skills and a confident phone manner to field queries, provide advice, and put quotes and contracts together. At our branch in Wellington you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations (i.e. vehicle deliveries and pick-ups, grooming and minor servicing).\r\n\r\nAny questions, you're more than welcome to contact the Branch Manager, Daniel Whitmore on 027 623 2413. \r\n\r\nWhat you'll do:\r\n\r\n* Answer phones - provide sales advice and quotes\r\n* Create contracts and complete transactions\r\n* Coordinate and deliver/pick-up vehicles\r\n* Office administration and customer account maintenance\r\n\r\nWhat you need:\r\n\r\n* Full Class 1 Driver Licence (a Class 2 is a great advantage)\r\n* Mechanical interest and aptitude would be great\r\n* Solid written and verbal communication skills with the ability to communicate effectively at all levels\r\n* Intermediate computer skills with a high level of accuracy and attention to detail\r\n* Able to work with a diverse array of people and build successful working relationships\r\n* Willingness to work on a rostered basis - our branch is open Monday-Saturday.\r\n\r\nWhat we offer:\r\n\r\nWe offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.\r\n\r\n* Visit www.hirepool.co.nz to read more about what we do and www.hirepoolcareers.co.nz for more about our vacancies and employment benefits\r\n\r\nTo apply for this job go to: https://hirepoolcareers.co.nz/Vacancies & enter ref code: 6777281. \r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074640000","seoName":"customer-service-vehicles","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-plimmerton/cate-customer-service/customer-service-vehicles-6361222653516911/","localIds":"38","cateId":null,"tid":null,"logParams":{"tid":"9f9776c7-2cfb-4f64-805c-e085d31eebc8","sid":"c0fd8646-0c4f-42fd-8c7e-b9e71a6e65f4"},"attrParams":{"summary":null,"highLight":["Excellent customer service skills required","Full Class 1 Driver Licence needed","Opportunity to work with diverse people"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Lower Hutt,Wellington Region","unit":null}]},"isFavorite":false},{"category":"4000,4068,4071","location":"Porirua, New Zealand","infoId":"6361222336320311","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Library Assistant (Saturdays)","content":"The library team provides a range of library services, collections, and spaces to the residents of Porirua City that support the community in relation to literacy, knowledge, information, research and study, recreation, and leisure activities.\r\n\r\nAll about the role \r\n\r\nThis entry level library role will be a popular vacancy, working part time in our Porirua Library as a Library Assistant in our Client Services team.\r\n\r\nYou will be responsible for: \r\n* Supporting the provision of customer focused library services at the Porirua Library \r\n* Assisting with enquiries across a range of topics\r\n* Creating a welcoming and stimulating environment for visitors to the library\r\n* General front desk duties such as answering general customer queries and issuing and returning items\r\n* Shelving returned items \r\n* Assisting with the opening and closing of the library as needed. \r\n\r\nPorirua City is a living wage accredited employer and the hourly rate for this position is $28.13.\r\n\r\nAll about you\r\n\r\nIt would be fabulous if you are interested in a career in libraries, and have some experience in a library or customer service environment.  \r\n\r\nYou'll need to show us that you have:\r\n* will focus on customer service being at the heart of everything you do\r\n* are organised, reliable, punctual and committed to working as part of a team\r\n* are methodical and conscientious in your approach to work to ensure accurate shelving of library items\r\n* have confidence with a range of digital technology and equipment\r\n* a reasonable level of fitness as the role requires lifting crates of books  \r\n* Ideally you have a passion for reading across a range of genres\r\n\r\nAll about Porirua City\r\n\r\nOur city is changing, and we need skilled people to help make that happen. Working for Porirua City is an opportunity for you to make a real difference in the community. You'll be welcomed into a team that's collaborative; values input and empowers you to make things happen. To top it off, the harbour and bush are at your doorstep; it's the perfect place to work. \r\n\r\nTo find out more about working for Porirua City Watch this video\r\n\r\nWhat you need to do now\r\n\r\nCome and join our busy and engaged Libraries team and be part of our welcoming and engaging environment. Please contact Shamila Gurr via email Shamila.Gurr1@poriruacity.govt.nz for more information.\r\n\r\nPorirua City Council is committed to providing a working environment that embraces and values diversity and inclusion.  We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. \r\n\r\nYou will need to apply via our careers centre: www.poriruacity.govt.nz/careers. \r\n\r\nApplications need to be received via our Careers Portal by Sunday 6 July 2025.\r\n\r\nWe expect this role to be popular, so if application numbers are high, we may bring the closing date forward.","price":"Negotiable Salary","unit":"per 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Call Centre & Customer Service in Plimmerton
Best Match
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Call Centre & Customer Service
Plimmerton
Salary
Job Type
Workplace type
Unit
Location:Plimmerton
Category:Call Centre & Customer Service
Parking Attendant64450643626881110
Trademe
Parking Attendant
Parking Attendant in Wellington - Part time About the role: We are looking for a Part-time Parking Attendant based at Wellington Airport. The role is permanent 15 hours per week. Saturday and Sunday 5am - 1pm Pay rate is $24.42 per hour We are looking for someone with: * Excellent customer service skills + experience * Good communication skills * Excellent work ethic * The ability to work unsupervised * Full drivers licence * General computer skills Duties include: Parking Services Kiosk * Providing customer service, including assistance with parking inquiries (ticket processing, booking queries, providing directions and processing payments) * Responding to intercom/ phone calls directed to the Parking Services Kiosk * Monitoring and investigating queries via CCTV * Logging escalations with airport operations where necessary In return you will get: * Full training * Uniform provided stable employment with caree advancement opportunities * Free carpark! * Full access to Wilson Parking 'Perks' program with extensive discounts across a wide range of retailers, petrol and grocery * Strong company focus on training and development - How can we help you grow? * Ongoing support: Full Access to EAP and Support services, including confidental counselling and financial budgeting services for both yoursekf and your family. Apply Now!
Wellington, New Zealand
Negotiable Salary
Customer Experience Specialist64438934111106111
Trademe
Customer Experience Specialist
At Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the place where Kiwi look first. The Customer Experience Team at Trade Me are truly at the heart of what we do. We are driven by making life better for Kiwis, and that includes our customers and colleagues around us. We work hard, but are relaxed about it - we like to call this ' *casual excellence* '. To help us continue delivering awesome customer experiences we are looking for four full-time Customer Experience Specialists. **We have four shifts available to choose from:** Tuesday - Saturday from 7am to 3.30pm Sunday - Thursday from 7am to 3.30pm Sunday - Thursday from 9am to 5.30pm Monday - Friday from 11am to 7.30pm **First up, here's why you'll love life at Trade Me:** * We truly value our people and want you to succeed here, so we offer flexible working, bonuses, access to wellness programmes and a bunch of other good stuff * The people are what makes Trade Me a special place to come to work each day. We cherish individuality and treat people with respect * Our culture of casual excellence means endless progression and professional development opportunities, all while wearing jandals and a t-shirt * We are the frontline of Customer Aroha and will recognise when you go over and above for our customers **Each day brings fresh challenges, but here's a snapshot of what you can expect:** * You'll respond to all sorts of customer support enquiries - members might have hit a wall with a trade or need someone to walk them through a solution * We want to make life better for Kiwi's, through online experiences they love. It's a fast-paced, dynamic environment here at Trade Me and in Customer Experience * We show Customer Aroha through fast, helpful service, in a Trade Me way **So far so good? What we're looking for from you is:** * At least 12+ months experience in a Contact Centre or a minimum of 2 years in a Customer Service role * The ability to work to meet or exceed set targets/benchmarks * Excellent verbal and written communication skills - customer empathy will also come naturally * A proven team player who proactively assists other team members, shares ideas, and contributes to goals * Ideally 2 years experience using Trade Me would be great but it's not a deal breaker - if you have the right attitude we can teach you what you need to know * Hunger to investigate, resolve and respond to customer support enquiries - you'll have a real knack for problem-solving and a natural desire to go above and beyond * Familiar and confident working with technology with the ability to navigate between multiple systems **You will need to be available on either Tuesday 9th or Wednesday 10th December to attend a half day assessment centre.** **The start date of this role is Wednesday, 21st January 2026 and you must be available to attend training for 6 weeks from this date from 9am - 6pm.** Trade Me is New Zealand's most influential e-commerce platform and as quintessentially Kiwi as you can get. We are a fun, vibrant and fast-moving place to work, and we're looking for someone who'll thrive in this environment. We truly value diversity and embrace a flexible and inclusive workplace where people are encouraged to achieve their potential. If all of this sounds like you, apply now!
Wellington, New Zealand
Negotiable Salary
Customer Service Representative64361884834305112
Trademe
Customer Service Representative
Are you passionate about music and technology?Do you love delivering top-notch customer service and have a knack for solving tech challenges? If so, we’ve got an exciting opportunity for you with AMS Nightlife! AMS Nightlife is a New Zealand-based leader in music and entertainment solutions, working with bars, restaurants, gyms, and retail stores since 2004. Through innovative music tech, we’ve transformed the way businesses create unforgettable customer experiences. Our products and services include music and video programming, sound system installations, and licensing support - all tailored to meet our clients’ unique needs. We’re looking for a Client Services Representative to join our team. In this role, you’ll be the key point of contact for your portfolio of clients-building strong relationships, providing technical support, managing installations, and delivering training to help them get the most out of their AMS Nightlife products. What we’re looking for: - Exceptional people skills and a passion for building client relationships - Outstanding customer service-we pride ourselves on it! - A love for technology and willingness to learn (experience in Tier 1 or 2 tech troubleshooting is a bonus) - A bit of a music enthusiast? Even better! - Problem-solving ability and confidence to think on your feet - Strong time management to handle a busy workload What you’ll get in return: - A fun, supportive team that loves what they do - Opportunities to grow your skills in tech and client management - A role where music meets technology every day AMS Nightlife has partnered with Madison Recruitment, one of NZ’s leading recruitment agencies, to find the right person for this exciting role. If you’re ready to combine your love for music and tech with a rewarding career, click APPLY now!
Wellington, New Zealand
Negotiable Salary
Receptionist64353113842946113
Trademe
Receptionist
Be the Heart of CityFitness Porirua! Are you a people-person who thrives in a buzzing, energetic environment? Do you love helping others feel welcome, supported, and inspired? CityFitness Porirua is on the lookout for a superstar Receptionist to be the friendly face that greets our members and keeps our club running smoothly! *What You’ll Be Doing: Welcoming members with a smile and positive energy – both at reception and on the gym floor Helping new and prospective members in the club Answering questions, solving problems, and making every visit a great experience Keeping the club sparkling clean and safe Handling admin tasks like membership forms, payments, and daily banking *Why You’ll Love It Here: Free club membership – stay fit while you work! Supportive team culture – we’ve got your back * Who We’re Looking For: A warm, approachable communicator Someone who loves connecting with people and creating a welcoming vibe Organised, reliable, and ready to jump in wherever needed Previous customer service experience is a bonus - but attitude is everything! If you’re passionate about people, positivity, and creating a space where members feel at home, we want to hear from you! Apply now and become part of the CityFitness family – where energy meets community.
Porirua, New Zealand
Negotiable Salary
Contact Centre Operator64271258582530114
Trademe
Contact Centre Operator
A well-established and respected security firm is seeking a reliable and detail-focused Alarm Monitoring Operator to join their high-performing team. Based in a Wellington monitoring centre, you’ll play a vital role in protecting residential, commercial, educational, and corporate clients by responding to security alarms and dispatching the appropriate personnel. This is an excellent opportunity for someone with a calm and professional demeanour who thrives in fast-paced, high-responsibility environments. Key Responsibilities - Monitor and respond to a range of alarms (intruder, fire, panic, power failure, etc.) - Dispatch mobile security teams or contact keyholders/emergency services as needed - Take inbound calls from clients, technicians, and emergency contacts - Maintain accurate event logs and client records - Review and update customer files to ensure system accuracy - Remain calm, clear, and professional in all communications - especially under pressure - Work independently, including sole-charge during certain shifts Shifts & Roster: 6 days on, 3 days off - Rotating 3-week schedule providing 24/7 coverage: - Week 1: 7:00 AM – 3:00 PM - Week 2: 3:00 PM – 11:00 PM - Week 3: 11:00 PM – 7:00 AM (night shifts are shared and may be infrequent) Flexibility to work public holidays and cover shifts when needed is essential. What You’ll Bring Essential: - NZ Citizen or Permanent Resident - Full NZ driver’s licence and reliable transport (location not serviced well by public transport) - Excellent attention to detail and data accuracy - Strong communication skills and a professional phone manner - Ability to work autonomously and remain calm under pressure - Willingness to work rotating shifts, including nights and holidays - Clear criminal record (Police vetting applies) - Two verbal references from previous managers/supervisors Preferred: - Experience in call centres, admin roles, or monitoring centres - Familiarity with alarm systems or dispatch processes - Strong written communication skills What You’ll Get - Full on-the-job training across all shift types (including some night training) - A role that directly contributes to people’s safety and peace of mind - Supportive team environment with strong values and leadership - Stable full-time employment in a critical industry - Opportunities for long-term growth and professional development into Supervisor position. How to apply Please submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions and would like to get in touch directly, please get in touch with Katie Oakes on katie@kinetic.co.nz, or call 0221760308 for a confidential discussion.
Wellington, New Zealand
Negotiable Salary
Library Digital Services Officer64217388970241115
Trademe
Library Digital Services Officer
Porirua Libraries are welcoming and vibrant places with a range of services and resources which support the residents' recreational and educational needs. Many of these resources are online and require specific skills to access and utilize them. Digital literacy is an essential skill to participate in contemporary society and the Library Digital Services Officer has a key role in promoting and providing these skills to the community. About the role As our Library Digital Services Officer, you'll help library users build digital confidence — from job seekers learning to write a CV or apply online, to seniors setting up their first smartphone. You'll deliver digital workshops, support library staff to use digital tools, and develop fun, accessible programmes that help people thrive in today's digital world. You'll be doing things like: * Helping customers with basic computer skills, internet use, email, and online forms * Supporting people to use library apps and e-resources * Running digital literacy events and one-on-one sessions * Training library staff in digital products and services This part-time role is for 20 hours per week, and we are flexible how these hours are worked for the right person. About you Are you the go-to person for tech help among your friends and family? Use your digital skills to make a real difference in your community. You'll need to show us that you are * Confident with tech and passionate about sharing your knowledge * Patient, approachable, and great with people from all walks of life * A great communicator * Experienced in customer service, delivering training, or tutoring would be a bonus * Confident and capable in setting work priorities and managing your time This is regarded as a core position under the Children's Act 2014 and is subject to safety checking What you need to do now Come and join our dedicated library team and be part of our welcoming and engaging environment. Please contact Sarah Smith on 021 960 496 or 04 237 3813 for more information. Porirua City embraces and values diversity and inclusion. We actively encourage applications by people from all backgrounds and are a member of Diversity Works. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. You will need to apply via our careers centre: www.poriruacity.govt.nz/careers. To find out more about working for Porirua City Watch this video Applications close on Sunday 16 November 2025. We expect this role to be popular, so if application numbers are high, we may bring the closing date forward.
Porirua, New Zealand
Negotiable Salary
Operations Adviser - Wellington & Auckland64141804637827116
Trademe
Operations Adviser - Wellington & Auckland
* Positions available in Wellington - Upper Hutt * Positions available in Auckland - Penrose * Kick start your career in Ara Poutama, Department of Corrections Would you like to work with dedicated people, be trained to work with exciting tracking technology and play a part in keeping our communities safe? If yes, this is the job for you! And this is a fantastic opportunity to kick-start your career in the Department of Corrections. Mo te tunga | About the role Our Operations Advisers are part of a team who are responsible for providing electronic monitoring services 24/7 to 6,000 defendants and offenders in New Zealand, using contact centre platforms and GPS technology. The environment is fast paced, and energetic and our tight-knit teams are busy, focused and committed to keeping the community safe. Nga pukenga me nga wheako | Skills and experience In this role, no two days are the same. To be successful in this role you will have: * Experience communicating over the phone/email with people from different backgrounds * Great critical thinking, and problem solving with sound judgement * Strong computer literacy skills and the ability to multi-task * Resilience when dealing with challenging situations * Openness to change, with a `can do' attitude * High integrity and professionalism * An ability to work from home if/when required for business continuity purposes Nga painga | The benefits The midpoint of the salary range is $74,902 per annum and the full range (85%-120%) is $68,345 - $80,238 per annum. Appointment and remuneration will reflect skills and experience relevant to the role. Those new to the role will begin on the starting salary of $68,345. * In addition to your salary, you will receive a shift allowance of $2,000 per annum * You will receive a paid 30-minute lunch break, where in other organisations your lunch breaks are unpaid * You could have better work-life balance! Each week your total working hours can differ; ranging from 28.5 to 47.5-hours, however, you will always be paid for 40-hours (see the roster attached to this advert) * You will get 4-weeks annual leave entitlement and 5-weeks after a year's employment * Due to the shift work aspect of this role, you end up with approximately 160 days off a year - where other organisations offer 104-days off a year * You will receive an extensive 6-weeks upfront multi-media training, which includes live work simulations, reflection sessions, knowledge assessments, and an opportunity to do live work whilst being supported * You can expect a sense of satisfaction that comes from making an important contribution towards managing the people in our care and keeping our community safe. Mo matou | About us Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required. Tono inaianei | Apply Now To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered. When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work. Applications close on: Friday 19th December, 2025 (Note: applications will be reviewed and processed whilst the advert is live - you can expect to hear from us within 10 working days after your initial application). If you have any questions or want to learn more about a career with us, contact jess.escott@corrections.govt.nz, or visit careers.corrections.govt.nz.
Wellington, New Zealand
Negotiable Salary
Customer Services Team Member x263975312195842117
Trademe
Customer Services Team Member x2
A bit about us… Mitre 10 MEGA is New Zealand's number one home improvement store. Mitre 10 MEGA Petone, Porirua, Upper Hutt and Mitre 10 Wainuiomata is a family owned fast growing organisation striving for excellence when it comes to our customers' experience. We put our customers first and always go above and beyond. We want to keep growing our exceptional team with more exceptional talent. Here at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team. If your values align with ours then you should definitely read on! A bit about the role… In this role not only will you need to have strong personal values which align with ours, you will need a work ethic that is second to none as this will be the true key to your success at Mitre 10 MEGA Petone. We have two permanent full time positions available which will be rostered Sunday - Thursday.  On a daily basis you will be involved in offering our customers an exceptional service by utilising the product knowledge you will gain to answer their queries and assist them with their purchasing decisions. You will need to have a passion for customer service, be able to communicate in a professional way with the team and with customers. You will need to be able to think on your feet and come up with innovative solutions that have the customer at the center of your focus. This role will also include processing customer transactions, assisting with returns, complaints and account queries. A bit about you… To fit in to our 'One Team' culture you will need to: * have a strong work ethic, * be passionate about creating a positive customer experience, * have a positive can do attitude, * be able to use your initiative,  * take ownership of tasks, and; * be dependable, reliable and flexible. You will need a good level of physical fitness, as you will be on your feet during the day.  Being skilled and knowledgeable does not automatically make you an exceptional Team Member at Mitre 10 MEGA Petone. If you are new to the workforce, or want to try something new that gives you the work/life balance and think you fit our 'One Team' culture then we want to hear from you! Mitre 10 MEGA Petone is an alcohol and drug free workplace and successful applicants will be required to successfully undergo pre-employment testing. If after reading this, you feel you have the values and attributes that we are looking for, you feel a career at Mitre 10 MEGA Petone would be a good fit for you and would enjoy being able take advantage of our great staff buying privileges then please click apply! Please note: We will be reviewing applications as they come through, so apply as soon as you can! :)
Lower Hutt, New Zealand
Negotiable Salary
Customer Service Specialist - Fixed Term63928556929794118
Trademe
Customer Service Specialist - Fixed Term
Customer Service Specialist – part-time – fixed term Position Description * Shift work – 24/7 (will include weekends and public holidays) He kōrero mō mātou | About us: At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being.  Our people make KiwiRail exceptional. By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best. If you’re passionate about innovation and safety, we'd love to welcome you onboard.    He whakamārama mo te tūranga mahi| About the role: We have great summer opportunities for motivated Customer Service Specialists to join our team on a part-time, fixed-term basis, looking after our Interislander passengers and their luggage.  Ideally, we need you on board from early November 2025 to end of April 2026, or earlier by negotiation. Please go to careers@kiwirail.co.nz for further information and to apply for this vacancy. Kua rite, kia rite | Ready to Make a Difference? Applications close:  19 October 2025 Please note we will be shortlisting and interviewing as we advertise, so be in quick with your application!
Wellington, New Zealand
Negotiable Salary
Member Services Manager63819903977986119
Trademe
Member Services Manager
Love fitness and passionate about customer service? Here’s your chance to combine both! CityFitness, one of NZ’s leading fitness providers, is on the lookout for a Member Services Manager to lead our vibrant Member Services team that services our clubs and members across Aotearoa. You’ll play a key role in delivering exceptional customer service and creating positive member experiences across our communication channels, while supporting our club staff with member enquiries. About the Role: As Member Services Manager, you’ll lead and develop a customer-focused team, that’s the first point of contact for our members. From phone, email, and social media to reviews and beyond, your team will deliver outstanding service while managing membership administration and billing with professionalism and care. You’ll oversee day-to-day operations, coach for high performance, support club staff, and step in to manage escalations — all while ensuring every member enjoys a consistent and exceptional experience. What You’ll Do: • Lead, coach, and develop a high-performing customer service team. • Oversee member communication and resolve escalated issues. • Manage membership and billing administration with accuracy. • Drive KPIs and ensure service excellence across all channels. About You: You’re a people-focused leader who thrives in a fast-paced customer service environment. Ideally, you bring: • Experience in a call centre or customer service leadership role. • Proven ability to coach, lead, and motivate a high-performing team. • Excellent communication, problem-solving, and conflict resolution skills. • Strong organisational and written skills with attention to detail. • Confidence with systems, data, and performance metrics. Why Join CityFitness? • Be part of NZ's largest Fitness chain. • Lead a passionate, customer-focused team. • Combine your love of fitness with customer service leadership. • Enjoy a supportive environment with real opportunities for growth and development. Apply now and take the next step in your career with CityFitness — where fitness and customer service come together to support our clubs and members across Aotearoa.
Wellington, New Zealand
Negotiable Salary
Reactive Dispatcher638185123674911110
Trademe
Reactive Dispatcher
• Based in Lower Hutt, Wellington • Comprehensive Health Insurance. • Life & Disability Cover • Generous KiwiSaver Contributions. • Enhanced Parental Leave. • Birthday Leave. • Long Service Rewards. • Career Advancement Opportunities. • Be a part of a Great Team. About the Role Looking for your next big opportunity? We’ve got an exciting Reactive Dispatcher role just for you! In this position, you’ll get to administer all electricity service requests received from Omexom clients through to job closure and billing, making a real impact. Maintain strong working relationships with crews, supervisors, and clients. Monitor fault response times and dispatch field resources efficiently. Communicate fault restoration updates to clients and ensure accurate data capture. Maintain rosters and support field staff with Level 1 IT issues related to electronic mobility. Escalate unresolved IT problems and liaise with Business Applications Specialist for field mobility support. Qualifications and Skills Strong time management and ability to prioritize in a fast-paced environment. Knowledge of improvement opportunities with internal and external clients. Understanding of KPIs, operational, and quality processes. Experience in rotational rosters and problem-solving. Background in the electricity industry, call center, or dispatch. Customer service and computer literacy. Self-motivated, team-oriented, and excellent problem-solving skills. How to apply If you like the sound of what we’re offering and think you are the right person for the job, we’d love to hear from you.  Hit the 'apply' button below.  Applications close on Monday 6th October 2025. Please note, that only candidates with the right to live and work in New Zealand will be considered for this role. According to the Harvard Business Review, men typically apply for jobs when they meet only 60% of the qualifications, whereas women and individuals from underrepresented groups usually apply only if they meet all the criteria. We're not just about checking boxes, so if you believe you have the skills but don't meet every requirement listed, please reach out if you would like to find out more, we'd love to talk with you. Come join our amazing team and be a part of the pioneers in energy transition.
Lower Hutt, New Zealand
Negotiable Salary
Administrator638180480072991111
Trademe
Administrator
About the role Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia. As a Data Services Administrator, you will provide proactive customer service and accurate data in line with agreed service levels, to customers by effectively managing the Data Services operations. Key responsibilities: -Ensure compliance with the Australian Electricity Market. -Ensure metering data accurately represents electricity used by a consumer and that it is delivered to the market within required timeframes. -Respond to customer requests regarding data and market deliveries. -Work as part of a team, collaborating and assisting others to achieve overall team goals. -Support BAU processes with an eye for detail and completion of work to a high quality. -Raise any issues identified and liaise with providers, and internal teams where needed. Who we are looking for To be successful in this role, you will have strong organisational, analytical and problem-solving skills. You will be a strong communicator with exceptional interpersonal skills that will be demonstrated through your ability to achieve outcomes. In addition, you will have: -computer skills in standard applications -planning ability, particularly with regards time management and completing tasks on time -the ability to take challenges head-on and come through successfully -adaptability to evolving processes and systems -experience in customer services provision -a passion for learning, and drive to understand regulatory requirements About Us Bluecurrent is jointly owned by Vector and QIC. We are a highly successful smart metering and data services company that operates in New Zealand and Australia. With 18 years’ experience behind us we are a new company, with strong foundations and ambitious goals. It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide. Bluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences. We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion. Our values reflect how we do things together and for our customers. They are: Collaborate – we are a tight knit group that works best when we work together. Innovate – we are stepping up to solve challenges in new ways. Deliver – what we say we do. It’s what we’ve always done and always will do. Additional information As we continue to grow there are many future career pathways for our people.  We offer: Opportunities for career progression A fun and collaborative environment  Hybrid working Potential for flexible work hours Health and wellbeing support   Subsidised life and income protection insurance  An annual wellbeing grant  Study support If you require assistance or accessibility support from us during the application and selection process, please call us on +64 978 7792. As part of the recruitment process if we progress with your application, we will complete background and pre-employment checks, such as a drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role.
Wellington, New Zealand
Negotiable Salary
Library Assistant | Kaiawhina Whare Pukapuka638080261975071112
Trademe
Library Assistant | Kaiawhina Whare Pukapuka
Porirua libraries offer a range of library services, collections, leisure activities and spaces to the residents of Porirua City. Our libraries are welcoming, vibrant and varied workplaces with a strong community focus. Our library staff support literacy, and promote knowledge, information gathering, research and study, and our resources include Maori, Pacific and heritage and genealogy collections. All about the role The library client services team offers a range of services to the residents of Porirua City. This role participates in the life of the community by providing stellar customer service daily. This busy role is based in our Porirua Library in our Client Services team, and will work from Tuesday to Friday 8:30am – 4:30pm, and Saturday 9:00am – 5:00pm (35 hours per week in total). You will be responsible for:  * delivering customer focused, innovative and effective library services at Porirua Library * creating a welcoming and stimulating environment for visitors to the library * general front desk duties such as answering customer queries, issuing and returning items; assisting with public use computers, printing and scanning documents. * general collection maintenance duties, for example shelving items, minor book repairs, processing of new material * relieving branch staff as required. Porirua library has branches in Titahi Bay, Cannons Creek, Whitby and Pukerua Bay. * supporting housebound services, including delivery of stock to households All about you It would be fabulous if you are interested in a career in libraries, and have some experience in a library or customer service environment.  You'll be driven to improve the quality of services offered by Porirua Library. Customer service and problem solving are your passion.  You'll need to show us that you: * have excellent customer service at the heart of everything you do * are organised, reliable, punctual and committed to working as part of a team * are methodical and conscientious in your approach to work * have confidence with a range of digital technology and equipment * have an interest in community engagement/outreach work * have a reasonable level of fitness as the role requires lifting crates of books   * have a passion for reading across a range of genres * hold a current NZ driver license (minimum of restricted) What you need to do now Come and join our busy and engaged Libraries team and be part of our welcoming and engaging environment. Please contact Shamila Gurr via email Shamila.Gurr1@poriruacity.govt.nz for more information. Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion.  We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. To find out more about working for Porirua City Watch this video You will need to apply via our careers centre: www.poriruacity.govt.nz/careers. Applications need to be received via our Careers Portal by Sunday 5 October 2025. We will be working through applications as they are submitted and may progress candidates prior to the closing date, so apply now!
Porirua, New Zealand
Negotiable Salary
Service Advisor - Armstrong's Lower Hutt637546400002581113
Trademe
Service Advisor - Armstrong's Lower Hutt
* Awesome earning potential, base salary + bonus scheme * Training and unlimited development opportunities * Join an industry leading dealership! If you are looking for a fast-paced customer-focused role, where you can utilise your fantastic people skills, and automotive knowledge, then look no further. As our dedicated Service Advisor, you will be part of our Service department team acting as the liaison between our Technicians and our customers. We pride ourselves on our ability to understand each customer's individual needs, with knowledgeable advice at all stages of the servicing process. The Opportunity You will be scheduling bookings and ensuring that our customers understand what is going to happen to their vehicle. You'll also make sure that our Technicians know what is required for the day whilst allowing a good flow of communication to ensure timeframes and customer expectations are met. Benefits * Remuneration package to reflect your experience * A great incentive/bonus program * Develop your customer service and technical skills * A key position in a supportive team environment * Brand-specific training * Easy parking, and less traffic in the Hutt Requirements to be successful * Excellent customer service skills and experience * Great attention to detail and accuracy * Strong computer skills for invoicing, administration duties * Quick learner, works well under pressure * Great computer skills and systems knowledge * Automotive industry experience would be an advantage * Full, clean NZ Drivers License Applicants must be eligible to work in New Zealand - We are currently only accepting applications from candidates within New Zealand For more about who we are, visit www.armstrongs.co.nz Armstrong's proudly represents 20 dealerships with 20 top international brands across NZ. We offer career progression and advancement opportunities, and we promote from within. Apply online today with your CV!
Lower Hutt, New Zealand
Negotiable Salary
Customer Engagement Representative636746650219541114
Trademe
Customer Engagement Representative
The opportunity | He angitūtanga Do you enjoy helping people? As a Customer Engagement Representative, you will play a key role in delivering high-quality service to our community. As the first point of contact for our customers and clients, you’ll play a vital role in creating positive experiences across multiple channels — face-to-face, phone, email, and digital platforms. You’ll provide professional, efficient, and friendly service, helping the public navigate Council services and access the support they need. In this role, you will work collaboratively with your team and stakeholders ensuring tasks and responsibilities are completed efficiently, working between our service centres and call centre. You will also perform all payment responsibilities and tasks for front counter transactions. Including all associated tasks of till balancing, banking, reports, filing, ensuring an appropriate audit trail is maintained. This role is fixed-term until 31 August 2026, covering for an employee seconded to another role within Council. Below are the work hours of the role which will predominately be based between our Waikanae and Otaki Service centres: Wednesday 8am - 2pm Thurs & Fri 8:30am - 5pm What we offer | Ngā āhuatanga kei a mātou When you join Kāpiti Coast District Council you’ll enjoy a range of fantastic benefits, including: • Dependant leave – because family matters. • Thriving team culture – we work hard and support each other. • Free access to pools – dive into fun. • Council staff discounts – because who doesn’t love a good deal? About you | He kōrero mōu To excel in this role, you will bring strong knowledge of and experience in: Effective interpersonal skills, able to communicate clear and effectively with a proven customer centric ethic. Strong customer service experience, skilled at conflict management with the ability to handle challenging situations professionally. Ability to multitask, work under pressure and prioritise effectively while maintaining accuracy. Demonstrated ability to build and maintain effective professional working relationships with all key stakeholders, including with other council staff members based on a collaborative, collegial and cooperative working style. Effective time management skills and ability to work effectively without supervision and collaboratively as an effective team member. Demonstrated experience using a POS system as well as experience in processing payments, cash handling, Eftpos, receipting, reconciliation and banking. Experience in Microsoft office and comfortable in using digital tools and systems. Holder of a current and valid NZ Drivers’ licence For more information regarding the role, please view the job description - https://www.kapiticoast.govt.nz/council/job-vacancies/all-vacancies/customer-engagement-representative-ref-568/. Enquiries about this position should be directed to Karmin Dent, Team Leader Customer Experience on 04 296 4700 or free phone 0800 486 486. If you’re excited to work in a community focused, energised and enthusiastic team environment, we’d love to hear from you. Come and join us in making our library an enjoyable experience for all! How to apply | Me pēhea te tono Applications close Monday, 22 September 2025 so get yours in now! Click here to complete your online application - https://www.kapiticoast.govt.nz/do-it-online/forms/employment-application-form/ You must be eligible to work in New Zealand. Please note preferred candidates are required to undergo pre-employment checks including drug and alcohol screening and Police checks.
Kapiti Coast District, Wellington Region, New Zealand
Negotiable Salary
Customer Relationship Consultant636308727747871115
Trademe
Customer Relationship Consultant
At Rutherford and Bond Toyota, we are looking to grow our team with a customer service minded individual. We have an exciting role as a Customer Relationship Consultant within our Customer Support Team! As our Customer Relationship Consultant, you'll be the first point of contact for all in-coming calls into our business. With over a 150 staff, we receive a lot of calls in a day and it will be your primary responsibility to co-ordinate these calls between our 5 branches. You must be able to work autonomously and in a repetitive environment. You will be asked to provide administrative support at times to ensure the smooth running of the Customer Support Team. As our successful applicants, you'll be equipped with the following attributes: * Front-line customer service experience essential * A professional telephone manner * Personable with the ability to interact with a wide variety of customers * Good computer skills and med-level knowledge of Microsoft Office * Strong organisational skills and the capability to prioritise workloads and tasks efficiently * Resilience to change and the ability to work under pressure * The ability to work well in a team environment We offer a competitive remuneration package, great working and team environment. As well as ongoing support and training through Toyota New Zealand. This role is a great stepping stone to a career in the automotive industry. If this sounds like you, APPLY NOW. We look forward to hearing from you! Applications close 5 October 2025. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
Wellington, New Zealand
Negotiable Salary
Customer Service Advisor636122669140491116
Trademe
Customer Service Advisor
As the face of our Service Department, this exciting role revolves around our after sales operations and administration. We're looking for an individual with confidence in customer interaction, and a passion for customer service and hospitality. Customers and customer interactions are the most important part of our business, and you would be at the forefront of these interactions every day! The Position: * Based in our Wellington Branch * Booking all service and repair appointments * Seeing customers in and out of reception * Advising customers on their servicing requirements and costs involved * Responding to all customer questions and enquires in a timely manner and ensure the customer is well informed throughout the entire process * Providing a great customer experience and being a role model for exceptional customer service at all times Requirements: * Experience in the automotive industry is an advantage although not necessary * Experience in a hospitality, retail or other customer-focused role is preferred * Strong communication and interpersonal skills combined with excellent phone manner * Confidence in dealing with challenging customer concerns resulting in excellent outcomes for both the customer and the business * Clean and current restricted or full driver's license * As we are a 6 day a week business some weekend work will be required. Saturday mornings only. We offer a competitive remuneration package, great working and team environment. As well as ongoing support and training through Toyota New Zealand. This role is a great stepping stone to a career in the automotive industry, the opportunities for advancement and development are endless! If this sounds like you, APPLY NOW. By submitting your application online or if you want to hear more about the role, please contact hr@rb.toyota.co.nz . We look forward to hearing from you! Applications close 5 September 2025. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
Wellington, New Zealand
Negotiable Salary
Customer Service Representative - Wellington (CBD)636122644477471117
Trademe
Customer Service Representative - Wellington (CBD)
Te arawatea - The opportunity * Permanent, full-time 37.55 hours per week * Start date: 06 October 2025 * Starting Salary: $61,466 with annual progression If you are looking for an opportunity to make a real difference in the lives of New Zealanders, this is the role for you. We are a fast paced, whanau focused, and supportive team working together to uplift and provide mana enhancing assistance to our vulnerable clients. You will be the first point of contact for our clients and provide phone-based support to a range of people with various backgrounds, ages, and situations most in the providing them with assistance, tools, and support to access our services. Mou - About you As a Customer Service Representative, you will be placed at the forefront of peoples' lives. This will require you to lead with empathy and understanding to help navigate a range of queries. You will be responsible and involved in making important decisions to ensure that our people are given the right support to help them in their journey to be safe, strong, and independent. Our training approach will enhance your existing skills to confidently work with our people primarily through inbound calls. What you do makes a difference! To ensure success in this role we are looking for individuals with the following skills and attributes: * You enjoy quality conversations and can understand and show empathy to our people's complex needs, using effective communication and questioning techniques * Adaptable, resilient, and can work well under pressure * An ability to adapt to new technology and learn new skills as you will be operating systems that are new to you * Demonstrate experience using technology to solve problems * An eagerness to learn and an awareness of what is needed for self-improvement and development * You work efficiently, accurately and make good, sound decisions in the absence of clear policy * Flexible with hours and the ability to adapt to new circumstances as they arise Nga Haora Mahi: Nga tumanakohanga - Work Hours: What to expect Total hours of work for the week are 37 hours and 55 minutes, although you are paid for 40 hours. Our current standard hours of work are shifts of seven hours and 35 minutes per day between Mon-Fri 6.55am - 6:15pm and on Saturday 8:00am - 2:00pm Successful applicants will be working rostered duties across the 5-day week and one Saturday every five weeks - rosters are published 4 weeks in advance. While these are our current standard hours, in certain circumstances (Civil Defence emergencies etc) the contracted hours of Mon-Sat 6:30am - 10:00pm will be implemented. Nga mohiohio rapu kaimahi hira, me nga ra hira - Important recruitment information and dates We are working on a tight schedule and will be reviewing applications and progressing candidates as they come in, so could be contacted to attend at short notice. * You may be contacted via phone to attend an in-person Assessment Centre between the dates of 7 August - 26 August 2025 * If you are successful past the Assessment Centre, you will be contacted via phone to attend a face-to-face interview, between the dates of 18 August - 29 August 2025 * Salary starts from $61.466.00 per annum * Candidates must hold NZ Citizenship or a Permanent Resident visa at time of application * Candidates should be able to provide 2 x work references (your current and previous employer) * Start Date: 6 October 2025 Me pehea te tuku tono - How to apply Please upload your current CV and in place of a cover letter, you will be prompted to answer the questions below. These questions hold significance in our shortlisting process, please make sure to provide comprehensive responses, (200-300 words). * What do you think makes a great Customer Service Representative and how do you see yourself fulfilling the role and responsibilities of the position. * MSD is guided by 4 leading values, which are outlined on our website. These values help us align our actions with a common purpose and provides a shared understanding of how we behave and the actions we take. Which value or values resonate with you and how would you display this in this role? * What does empathy mean to you? Please provide an example of a time when you demonstrated empathy towards a colleague or customer. Applications close: Midnight, 17 August 2025. He Whakaahuatanga Tunga - Position Description: http://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/contact-centre/customer-service-representative.docx Utu-a-tau - Salary range: $61,466.00 - $73,903.00
Wellington, New Zealand
Negotiable Salary
Mail and Customer Service Officer - Part Time636122595806741118
Trademe
Mail and Customer Service Officer - Part Time
Mail and Customer Service Officer * Fixed term until Dec 2026 * Thursday to Saturday * Retail Superstar wanted! Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Working from our Te Puni Post Shop in Petone, our Mail and Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. This is for a fixed term to cover parental leave until Dec 2026. Each day is busy and varied and will see you developing your problem-solving skills. We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa. https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go! What can we offer you? * Learning and development opportunities to help support your career goals * A value's driven organisation that supports and respects its employees * A safe and secure work environment * A stable government owned agency who isn't going anywhere! What we need from you: * Be available to work Thursday and Friday 7am - midday and Saturday 7.15am - 12.15pm * Reliable transport to get to and from work * Previous experience in a customer facing environment, ideally retail * Problem solving skills - can you think on the fly and find the best outcomes? * Administration and data entry skills * Confidence to interact with people from all backgrounds face to face, phone and email All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.
Lower Hutt, New Zealand
Negotiable Salary
Customer Support Team Leader636122591248661119
Trademe
Customer Support Team Leader
Our Customer Support team is looking for a new Team Leader who is keen to share their skills in Customer Service with others and drive the team to the next level. As the Customer Support Team Leader, you will be accountable for maximising our customer retention, and enhancing the experience for our Service and Sales departments. The position will involve leading a team of five staff while working alongside other managers around the business to support our customer experience. As this is a productive role, you will also be the first point of contact for all in-coming calls into our business. With over a 150 staff, we receive a lot of calls in a day, and it will be your primary responsibility to co-ordinate these calls between our 5 branches. You must be able to work autonomously and in a repetitive environment. You will be asked to provide administrative support at times to ensure the smooth running of the Customer Support Team. About you: · Three years of customer service experience ideally at a senior level · Resilience to achieve goals even in the face of obstacles · Personable with the ability to interact with a wide variety of customers and staff · Good computer skills and a high-level knowledge of Microsoft Office · Practical and keen to challenge and implement new ideas and processes · Strong organisational skills and the capability to prioritise workloads and tasks efficiently · The ability to work well in a team environment · Attention to detail · Reporting and Administration to Senior Management · Automotive Service experience is highly desirable On Offer: · Competitive remuneration package of $70,000-$78,000 p/a · Staff discounts & opportunities for career development · Ongoing training and development in conjunction with Toyota New Zealand · A friendly, supportive, and fun team environment This role would be perfect for a Senior Service Advisor or Service Advisor Team leader who is wanting to take their career in a different direction. If this sounds like you, APPLY NOW by submitting your application online or if you want to hear more about the role, please contact Mara at hr@rb.toyota.co.nz Applications close 29 August 2025. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
Wellington, New Zealand
Negotiable Salary
Delivery Agent - Fixed term Seaview636122584025631120
Trademe
Delivery Agent - Fixed term Seaview
Delivery Agent * $26.52 per hour paid fortnightly * Paxster, E Bike or Motorcycle * 6:30am starts, 4 day rotating roster, Sundays always off. Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Once known as the `Postie', we're all about delivering what Kiwis care about with a dash of fun and a whole lot of passion. As the face of NZ Post out in the community, you'll connect with our customers as you deliver their mail and parcels. Working alongside a dedicated team, you'll process and sort mail from our Seaview branch in Lower Hutt, before going it alone out on your delivery route, using an E Vehicle, Motorbike, E Bike, or on foot, hail or shine! This is for a fixed term until January 2026. Delivery Agents are a hardy bunch, all united by one mission - to deliver for New Zealand. We are looking for people who love to get the job done! Can you tick off the following? * Availability to work a 4 day a week rotating roster until January 2026 * Be ready for a physically demanding role * Have a high level of numeracy and literacy - so you can get all that addressing information sorted! * Ensure your own and the health and safety of your colleagues * Going the extra mile to ensure high levels of customer satisfaction * And above all, a passion for doing a great job and getting it right, each and every time! Ready to be a part of that story? Let's go! https://youtu.be/vg91ZLxIS0E All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.
Lower Hutt, New Zealand
Negotiable Salary
Lifeguard | Pouora636122437333771121
Trademe
Lifeguard | Pouora
Come and join our team of Lifeguards at the Arena Aquatic Centre where you will work in a fun and engaging environment. We are looking for a hardworking and dedicated person to be an active member of our team.  All about the role We are proud of our indoor recreation facilities and we are seeking someone to share our passion for providing an exceptional customer experience every time. Our lifeguards are responsible for the competent and professional supervision of our pools and keeping the facilities clean.  Our casual shifts help provide cover for staff absences. We are open every day of the week from as early as 5:30am and closing at 9:30pm so if you have flexibility during these hours and can help us out from time to time, we would love to hear from you. All about you Due to the age requirements of the National Lifeguard Award, applications will only be considered from people aged 16 years of age or older. Due to the training requirements for this role, you must be able to attend training from 10:00am until 5:00pm on Saturday 16 and Sunday 17 August. It would be great if you have relevant experience working in an aquatic environment, although we will provide you with excellent training for upskilling and First Aid Certification.  You will need to show us that you: * are reliable and willing to roll up your sleeves and help out to get the job done well * have the ability to be calm in pressured situations and respond quickly following instructed procedures * are a competent swimmer and can maintain a level of swimming fitness * are reliable, punctual and passionate about creating a fabulous customer experience. If you are invited to an interview, you will be asked to complete a swim test which includes the following requirements: * 200m swim in 6mins * 50m Breast stroke swim * 25m side stroke swim * 5 minutes treading water * Retrieving an item from the deepest part of the pool (2m) If you are successful in your application, we will provide training for the lifeguard award and first aid qualification. All about Porirua City Our city is changing and we need skilled people to help make that happen. Working for Porirua City is an opportunity for you to make a real difference in the community. You'll be welcomed into a team that's collaborative, values input and empowers you to make things happen. To top it off, the harbour and bush are at your doorstep; it's the perfect place to work.  To find out more about working for Porirua City Watch this video Porirua City is a living wage accredited employer and the starting hourly rate for a Lifeguard is $27.84. What you need to do now Come and join our team and be part of our welcoming and engaging environment. Please contact William Ratty on 027 225 7539 for more information. Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion.  We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. You will need to apply via our careers centre: www.poriruacity.govt.nz/careers. Applications need to be received via our Careers Portal by 29 July 2025.   We will be working through applications as they are submitted and may progress candidates prior to the closing date, so apply now!
Porirua, New Zealand
Negotiable Salary
Customer Service Representative - Kapiti636122365122581122
Trademe
Customer Service Representative - Kapiti
* Are you a natural communicator and relationship builder? * Excellent Mon to Fri regular hours with alternative Saturdays * Amazing team culture, development opportunities and awesome manager support If you're a great customer service representative with a reputation to match, we have a job for you! We're searching for a never-say-never customer service representative to join our BNT Kapiti branch and give our customers the service they deserve and expect. You'll be a natural communicator and a relationship builder. So, you'll slot right in, instantly building a rapport and strong relationships with our customers, making the most of opportunities to upsell. If you haven't heard (word spreads fast), BNT is an awesome workplace. Apart from a great culture, you get your birthday off every year, you get a paid day each year to do volunteer work, and we give all team members breakfast every morning. How good is that? The role is full-time, Monday to Friday, from 8 am to 5 pm, with alternate Saturday mornings. It comes with a very competitive salary and lucrative incentive benefits for hard work and results. Oh, and exceptional discounts on our products! The company has a flat structure, so you'll be working alongside and with senior leadership. You'll also get plenty of opportunities to progress your career with our parent company, Bapcor, which operates in New Zealand, Australia, and Southeast Asia. Who knows where your career could take you. Sound like the job for you? Then get in touch right away. Positions like this won't last long. About Bapcor: Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service, and solutions. Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale, including BNT, Autolign, Truck & Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors. All candidates must have NZ residency or a valid NZ work visa. No agencies please. We will not accept unsolicited resumes from any source other than directly from a candidate.
Kapiti Coast District, Wellington Region, New Zealand
Negotiable Salary
Operations Adviser Electronic Monitoring636122281473311123
Trademe
Operations Adviser Electronic Monitoring
Think shiftwork might work better for your lifestyle?.....avoid that 9-5 hustle and bustle, and have a work life balance. * Starting salary $67,500, plus shiftwork allowance * Work with a supportive team using the latest tracking technology * Numerous vacancies available, located in Upper Hutt Mo te tunga | About the role Working at Ara Poutama Aotearoa (Department of Corrections) is a big responsibility. You will be part of a 24/7 team of people who are helping to manage and monitor people placed on electronic monitoring bail within our communities all over the country. As an Operations Adviser no two days are the same, and no two calls are either. One minute you're liaising with the Police for a high-risk arrest, next developing workable solutions for those on bail. Excellent communication skills, critical thinking, having the ability to multitask and think outside the square is your key to success in this role! In this role you will be on an 8-week rotating shift pattern which includes 3-shift types, morning, afternoon and nights. You will be required to work all three shift types during the 8-week pattern. This can take some time to get used it, and it's important for you to think about your commitments outside of work before applying. Please ensure you review the Job Description attached to this vacancy which includes more information on how a typical roster would look. These positions are located in Upper Hutt. Mou | About you You might be wondering how you can make other lives better as an Operations Adviser in our Electronic Monitoring team? The Operations Advisor role is a demanding role that requires a lot of empathy. You've got to be able to put yourself in their shoes. They need our support, and you need their trust. Whether its welfare checks, problem solving or diffusing a stressful situation - that's what you're there for. And you've got a great and highly experienced team to back up and support you along the way. Nga pukenga me nga wheako | Skills and experience This is a busy role, to ensure your success we would look to you to demonstrate some or all of the following skills, experience and attributes: * Experience with phone and email communications with a variety of clients * Demonstrate your critical thinking skills i.e problem solving, use of judgement, and ability to investigate * Current and strong computer literacy, with ability to pick up new systems * Resilience in challenging situations with people and negative behaviour * Be an excellent team player, and contribute to our wider success! * Experience in shift work will be a bonus as routines change You will need a Full New Zealand Driver's License and a legal right to work in New Zealand, without restriction, for a minimum of 24 months. This role is not covered by the Criminal Records (Clean Slate) Act 2014, therefore please disclose any offences with the law, even if they are outside 7 years. Applicants who have lived overseas in the last 10 years will also be required to provide an overseas police clearance if they are successful in gaining employment with us. Nga painga | The benefits The midpoint of the salary range is $74,057 per annum and the full range (85%-120%) is $67,500 - $79,393 per annum. Appointment and remuneration will reflect skills and experience relevant to the role. Mo matou | About us Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required. Tono inaianei | Apply Now To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered. When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work. Applications close on: Thursday 31st July, 2025 If you have any questions or want to learn more about a career with us, contact jess.escott@corrections.govt.nz, or visit careers.corrections.govt.nz.
Upper Hutt, New Zealand
Negotiable Salary
Customer Service - Vehicles636122265351691124
Trademe
Customer Service - Vehicles
* Great on the job training * 4% Employer Kiwisaver contribution (up to 6% based on length of service) * Wide range of employee benefits including free staff hire in our DIY fleet Our Hirepool Vehicle Rentals team provide expert advice to business, commercial, recreational travellers and NZ Government Agencies on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV and sporting events to independent contractors, casual weekend hirers. As a Customer Service person you need excellent customer service and administration skills and a confident phone manner to field queries, provide advice, and put quotes and contracts together. At our branch in Wellington you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations (i.e. vehicle deliveries and pick-ups, grooming and minor servicing). Any questions, you're more than welcome to contact the Branch Manager, Daniel Whitmore on 027 623 2413. What you'll do: * Answer phones - provide sales advice and quotes * Create contracts and complete transactions * Coordinate and deliver/pick-up vehicles * Office administration and customer account maintenance What you need: * Full Class 1 Driver Licence (a Class 2 is a great advantage) * Mechanical interest and aptitude would be great * Solid written and verbal communication skills with the ability to communicate effectively at all levels * Intermediate computer skills with a high level of accuracy and attention to detail * Able to work with a diverse array of people and build successful working relationships * Willingness to work on a rostered basis - our branch is open Monday-Saturday. What we offer: We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance. * Visit www.hirepool.co.nz to read more about what we do and www.hirepoolcareers.co.nz for more about our vacancies and employment benefits To apply for this job go to: https://hirepoolcareers.co.nz/Vacancies & enter ref code: 6777281.
Lower Hutt, New Zealand
Negotiable Salary
Library Assistant (Saturdays)636122233632031125
Trademe
Library Assistant (Saturdays)
The library team provides a range of library services, collections, and spaces to the residents of Porirua City that support the community in relation to literacy, knowledge, information, research and study, recreation, and leisure activities. All about the role This entry level library role will be a popular vacancy, working part time in our Porirua Library as a Library Assistant in our Client Services team. You will be responsible for:  * Supporting the provision of customer focused library services at the Porirua Library * Assisting with enquiries across a range of topics * Creating a welcoming and stimulating environment for visitors to the library * General front desk duties such as answering general customer queries and issuing and returning items * Shelving returned items * Assisting with the opening and closing of the library as needed. Porirua City is a living wage accredited employer and the hourly rate for this position is $28.13. All about you It would be fabulous if you are interested in a career in libraries, and have some experience in a library or customer service environment.  You'll need to show us that you have: * will focus on customer service being at the heart of everything you do * are organised, reliable, punctual and committed to working as part of a team * are methodical and conscientious in your approach to work to ensure accurate shelving of library items * have confidence with a range of digital technology and equipment * a reasonable level of fitness as the role requires lifting crates of books   * Ideally you have a passion for reading across a range of genres All about Porirua City Our city is changing, and we need skilled people to help make that happen. Working for Porirua City is an opportunity for you to make a real difference in the community. You'll be welcomed into a team that's collaborative; values input and empowers you to make things happen. To top it off, the harbour and bush are at your doorstep; it's the perfect place to work.  To find out more about working for Porirua City Watch this video What you need to do now Come and join our busy and engaged Libraries team and be part of our welcoming and engaging environment. Please contact Shamila Gurr via email Shamila.Gurr1@poriruacity.govt.nz for more information. Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion.  We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. You will need to apply via our careers centre: www.poriruacity.govt.nz/careers. Applications need to be received via our Careers Portal by Sunday 6 July 2025. We expect this role to be popular, so if application numbers are high, we may bring the closing date forward.
Porirua, New Zealand
Negotiable Salary
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