Description
Summary:
This hands-on leadership role involves overseeing operations, supporting digital tools, leading customer engagement, and guiding a small team in a dynamic small business environment.
Highlights:
1. Varied and engaging role within a supportive and collaborative team
2. Opportunities for professional growth in an expanding international company
3. Workplace culture valuing innovation and welcoming new ideas
Lead. Innovate. Grow with Us.
We are a long-established New Zealand-based manufacturer of hazardous substance storage cabinets, operating successfully for over 23 years. With a strong focus on research and development, we are committed to innovation and continuous improvement as proven by our patented range of Lithium-Ion Battery Charging and Storage Cabinets. As we expand into new international markets including Australia, Singapore, and the United Kingdom, we are seeking a versatile and technically adept NZ Manager to join our team.
This is a hands-on leadership role ideal for a driven individual who thrives in a dynamic, small business environment. The successful candidate will play a key role in overseeing operations, supporting digital tools, leading customer engagement, and guiding a small team across logistics, IT, and accounts.
Key Responsibilities:
* Provide exceptional phone and email responses to sales enquiries in a professional and friendly manner, including quoting as required
* Manage and maintain websites, e-commerce platforms, and digital tools relevant to the business
* Support internal systems including inventory management, CRM, and accounting software (Xero)
* Assist with digital marketing efforts and proactive customer outreach
* Proactively engage with both potential and existing customers to build strong relationships and understand their needs
* Collaborate on business development and market expansion initiatives
* Contribute to the smooth day-to-day running of the business
* Lead a small team supporting operations in logistics, IT, and accounts
Key Requirements:
* Excellent phone manner and communication skills
* Strong IT proficiency, including experience with websites and digital platforms
* Familiarity with engineering or manufacturing environments
* Knowledge of inventory and warehouse management systems
* Knowledge of AS/NZS standards regulated by WorkSafe relating to the manufacture of safety cabinets
* Competent in the use of CRM tools and accounting software (particularly Xero)
* Sound understanding of small business operations
* A proactive, “can-do” approach with practical problem-solving abilities
* Experience with e-commerce platforms and digital marketing (desirable)
* Proven ability to manage multiple tasks and priorities effectively
* New Zealand citizenship and current residency in Auckland are essential
What We Offer:
* A varied and engaging role within a supportive and collaborative team
* Opportunities for professional growth as the company expands into international markets
* A workplace culture that values innovation and welcomes new ideas
* A generous weekly base salary, along with a sales-based bonus paid monthly.
Applications close on Saturday 16 August at noon. We look forward to hearing from you.