Description
Summary:
This is a hands-on, multi-skilled Sales Support Coordinator role supporting sales activity and customer experience in a busy roofing and fencing environment.
Highlights:
1. Stable Hawke's Bay business with a supportive team
2. Varied role combining customer service, sales support, and admin
3. Opportunity to build strong product and industry knowledge
* Support trade and retail customers in a busy roofing and fencing environment
* Prepare quotes, process orders, and support sales in a hands-on branch role
* Varied, full-time position with a stable Hawke's Bay business and supportive tea
EQUIP Recruitment is working alongside a well-established Hawke's Bay business to appoint a Sales Support Coordinator to join their local team.
This is a hands-on, multi-skilled role supporting sales activity across roofing and fencing products. It suits someone who enjoys dealing with customers, keeping things organised, and being a reliable go-to person in a busy branch environment.
About the Role
This position plays a key role in supporting day-to-day sales operations and customer experience.
Responsibilities include:
* Providing front-line customer service to trade and retail customers
* Preparing quotes and estimates accurately and promptly
* Supporting internal sales representatives and managers as required
* Sales data entry to ensure orders are processed correctly
* Offering customers practical options and solutions to support sales outcomes
* Working closely with the wider branch team to keep operations running smoothly
This is a role where initiative, common sense, and follow-through are valued. No two days are the same, and a willingness to help where needed is essential.
About You
You'll be practical, organised, and comfortable working in a fast-paced, customer-focused environment.
You're likely to bring:
* Previous experience in sales support or customer service
* Strong communication skills and a professional, friendly manner
* Confidence dealing with customers and answering product-related queries
* Good attention to detail, especially with quotes and data entry
* The ability to multitask, prioritise, and follow jobs through to completion
* A positive, team-focused attitude — "not my job" doesn't fit here
Experience in building products, roofing, fencing, or trade environments would be an advantage, but is not essential for the right person.
Why Consider This Role?
* Stable, locally based Hawke's Bay business
* Varied role combining customer service, sales support, and admin
* Supportive team environment where contribution is valued
* Opportunity to build strong product and industry knowledge
* A role you can truly own and grow into
All applications are required to be accompanied by a cover letter and a copy of your current CV.
Applicants must be a NZ Resident/Citizen or have a valid NZ work permit. Offshore applicants may not necessarily be replied to.
EQUIP Recruitment - Specialising in Permanent, Temporary and International roles.